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Majestic Elegance Costa Mujeres – All Inclusive

4.5 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Majestic Elegance Costa Mujeres – All Inclusive

Elegance Club Plunge Pool Suite Ocean Front (Adults Only) | In-room dining
Elegance Club Plunge Pool Suite Ocean Front (Adults Only)
On the beach, white sand, sun-loungers, beach umbrellas
Property entrance
Lobby

Reviews

9.0 out of 10

Wonderful

Popular amenities

Explore the area

Map
Carretera Libre 85 - Punta Sam, Isla Blanca 85 SM6, Manzana 2 - Lote 4, Costa Mujeres, QROO, 77400
  • Playa Mujeres Golf Club
    7 min drive
  • Adelita
    4 min walk
  • Cancun Bus Station ADO
    18 min drive
  • Isla Mujeres, Quintana Roo (ISJ)
    85 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Elegance Club Jr Suite - Outdoor Jacuzzi

Pillow-top beds, free minibar, in-room safe, desk

Elegance Club Jr Suite - Outdoor Jacuzzi

  • 58 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Elegance Club Majestic Jr Suite Swim Up

Balcony view

Elegance Club Majestic Jr Suite Swim Up

  • 67 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Suite Outdoor Jacuzzi

Pillow-top beds, free minibar, in-room safe, desk

One Bedroom Suite Outdoor Jacuzzi

  • 79 sq m
  • Sleeps 4
  • 1 King Bed, 1 Twin Murphy Bed and 1 Double Sofa Bed

View all photos for Majestic Jr Suite Swim Up

Balcony view

Majestic Jr Suite Swim Up

  • 67 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Elegance Club Swim Up Suite Outdoor Jacuzzi

Pillow-top beds, free minibar, in-room safe, desk

Elegance Club Swim Up Suite Outdoor Jacuzzi

  • 93 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite - Outdoor Jacuzzi

Pillow-top beds, free minibar, in-room safe, desk

Junior Suite - Outdoor Jacuzzi

  • 58 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Elegance Club One Bedroom Suite Outdoor Jacuzzi

Balcony view

Elegance Club One Bedroom Suite Outdoor Jacuzzi

  • 79 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Jr. Suite Ocean Front Outdoor Jacuzzi

Pillow-top beds, free minibar, in-room safe, desk

Jr. Suite Ocean Front Outdoor Jacuzzi

  • 63 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Elegance Club Jr Suite Ocean Front Outdoor Jacuzzi

Elegance Club Jr Suite Ocean Front Outdoor Jacuzzi | Balcony view

Elegance Club Jr Suite Ocean Front Outdoor Jacuzzi

  • 58 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Sky View Suite Rooftop With Outdoor Jacuzzi

Sky View Suite Rooftop With Outdoor Jacuzzi

Sky View Suite Rooftop With Outdoor Jacuzzi

  • 95 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Swim Up Suite Outdoor Jacuzzi

Water view

Swim Up Suite Outdoor Jacuzzi

  • 93 sq m
  • Sleeps 4
  • 1 King Bed, 1 Twin Murphy Bed and 1 Double Sofa Bed

View all photos for Elegance Club Plunge Pool Suite

Pillow-top beds, free minibar, in-room safe, desk

Elegance Club Plunge Pool Suite

  • 95 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Elegance Club Plunge Pool Suite Ocean Front (Adults Only)

Elegance Club Plunge Pool Suite Ocean Front (Adults Only)

Elegance Club Plunge Pool Suite Ocean Front (Adults Only)

  • 95 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

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About this property

Majestic Elegance Costa Mujeres – All Inclusive

Luxury property on the beach, with 12 outdoor pools
Catch some rays at the beach or spend the day relaxing at Majestic Elegance Costa Mujeres – All Inclusive's full-service spa. Then enjoy a meal at one of the property's 7 restaurants. Change of towels is available on request.
Majestic Elegance Costa Mujeres – All Inclusive offers 570 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies. Beds feature pillowtop mattresses. Smart televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of towels can be requested.

12 outdoor swimming pools and 2 spa tubs are on site. In addition to a children's pool, other recreational amenities include a health club and a sauna.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Blossom has 3 treatment rooms and outdoor treatment areas. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.
The free breakfast at Majestic Elegance Costa Mujeres – All Inclusive gets high marks from our customers. During your stay, you'll be close to Playa Mujeres Golf Club. Enjoy features like free WiFi in public areas and free self parking, plus 12 outdoor pools.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • For dining with garden views, stop by Flavors, one of the property's 7 restaurants
  • Take a swim in the 12 outdoor pools or soak in the 2 spa tubs
  • Treat yourself to facials, body treatments, or aromatherapy at Blossom
  • Services include a free kid's club, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a sauna, and yoga classes
  • Guests love the restaurant and breakfast
  • 7 minutes by car from Playa Mujeres Golf Club and 8 minutes from Punta Sam Ferry Terminal
Majestic Elegance Costa Mujeres – All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Majestic Elegance Costa Mujeres – All Inclusive you can cool off in one of the 12 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 7 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 6 swim-up bars, a beach bar, and a bar/lounge. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool, and a health club. Free self parking is available.

This 4.5-star Costa Mujeres property is smoke free.

Guests are served free full breakfast daily from 7:00 AM to 10:00 AM.
Flavors - Overlooking the garden, this buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Mar House - This beachfront seafood restaurant specializes in seafood and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Kabuki - Overlooking the garden, this sushi bar specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Bistro - Overlooking the garden, this bistro serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Don Jaume - Overlooking the garden, this steakhouse serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
Room service during certain hours

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking

Land activities

Kids club

Entertainment

Onsite entertainment and activities

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Catalan, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM–10:00 AM
  • 7 restaurants
  • 6 swim-up bars, 1 beach bar, 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Flavors
  • Mar House
  • Kabuki
  • Bistro
  • Don Jaume

Things to do

  • 12 outdoor pools
  • 2 hot tubs
  • Fitness classes
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness centre
  • Full-service spa
  • Playground
  • Sauna
  • Shopping
  • Yoga classes

Family friendly

  • 12 outdoor pools
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference centre (8123 square feet of space)
  • Meeting rooms - 3

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Hot springs/mineral springs
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Games
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow-top mattress

Bathroom

  • Dressing gowns
  • Bathroom (partially open)
  • Free toiletries
  • Hairdryer
  • Jetted bath
  • Rainfall showerhead
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • Smart TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Majestic Elegance Costa Mujeres – All Inclusive

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8:00 AM to 6:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Majestic Elegance Playa All Inclusive All-inclusive property
Majestic Elegance Playa Mujeres All Inclusive
Majestic Elegance Playa All Inclusive
Majestic Elegance Playa Mujeres All Inclusive
Majestic Elegance Costa Mujeres – All Inclusive Costa Mujeres
Majestic Elegance Playa Mujeres - All Inclusive Costa Mujeres
Majestic Elegance Inclusive

Majestic Elegance Costa Mujeres – All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2248 out of 3181 reviews" "
Rating 8 - Good. 488 out of 3181 reviews" "
Rating 6 - Okay. 250 out of 3181 reviews" "
Rating 4 - Poor. 107 out of 3181 reviews" "
Rating 2 - Terrible. 88 out of 3181 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Inderbir Singh, Surrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came for our wedding anniversary and stayed on the club/adults only side. All hotel staff were amazing (except our "butler"). Resort & rooms were clean. Bartenders were great and would remember our drinks. Loved the themed evenings/shows and overall ambiance of the resort. Nice beach area with daybeds and attentive staff. Our "butler" was absolutely useless, communication was very slow and he was off very early on most days, not to mention he never came back to see us after the 1st day - we saw other's butters coming to visit them pool side or in other areas of the resort daily. Would definitely go back!
Stayed 7 nights in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome.
Stayed 3 nights in Sep 2024

10/10 Excellent

alaa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good team work
Stayed 7 nights in Sep 2024

6/10 Okay

Sandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first room was growing mold on the walls so we had to be moved to another room. We enjoyed the room but never met or really communicated with our Butler the entire time. The staff in all of the restaurants were AMAZING! The bartenders at the adult pool were top notch!
Stayed 4 nights in Sep 2024

8/10 Good

Oscar

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Sergey P

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a returning customer, all I can say that this a great place to enjoy your vacation, and it really doesn’t matter what you celebrating. They will make you feel special. Our butler Rene was very helpful. He went out of his way to make sure our anniversary was taken to the next level. Great service. Will be back for sure.
Stayed 7 nights in Sep 2024

10/10 Excellent

Agnieszka

Liked: Cleanliness, staff & service, property conditions & facilities
All great!
Stayed 7 nights in Sep 2024

4/10 Poor

Kishan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Our experience here was going so well until we encounters Saul at the swim up pool bar. His attitude was very disgusting and uninviting towards guests. If you or anyone travel to this report stay away from Saul. He is horrible and the worst!
Stayed 4 nights in Sep 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was outstanding The food was excellent The staff first class Our Butler Angel and regular Bar tender Misael could not do enough to ensure our stay was both smooth and fun We have done many many all inclusive vacations across the world and this we can honestly say the best by far ! We will be back Mick & Miranda xx
Stayed 7 nights in Sep 2024

10/10 Excellent

Kenzie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for our honeymoon in August. We had an ocean front room with a private balcony pool. The staff was wonderful as well as the food. Would definitely recommend.
Stayed 7 nights in Aug 2024

10/10 Excellent

Tatiana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are looking for a relaxing vacation this is the place for you. With the beautiful beach and great food options, this was an unforgettable resort!
Stayed 4 nights in Sep 2024

8/10 Good

vickie renee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
very nice overall can add more pool activities very boring
Stayed 6 nights in Sep 2024

10/10 Excellent

Marina

Stayed 5 nights in Aug 2024

8/10 Good

NINA MARIE PACHECO

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Firiel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Fei

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!
Stayed 7 nights in Sep 2024

10/10 Excellent

Marco Angelo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
had the best time
Stayed 7 nights in Aug 2024

2/10 Terrible

Juan D

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Muy deteriorado y sucio la comida sin variedad, estuve en la parte de adultos que “supuestamente” tiene bebidas premium y creo que no saben lo que es eso. No hay actividades muy aburrido
Stayed 4 nights in Sep 2024

4/10 Poor

Rufus

Travelled with partner
Liked: Staff & service
Our TV was not working for 5 days. On the 5th day they got it fixed. Management was not good at solving the problem
Stayed 7 nights in Sep 2024

10/10 Excellent

Susana

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 6 nights in Sep 2024

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place! Amazing experience to the customer service, food, views, people, drinks! HIGHLY RECOMMEND
Stayed 3 nights in Sep 2024

10/10 Excellent

Katerine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo que mas me gusto fue la amabilidad de las personas ❤️
Stayed 7 nights in Sep 2024

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was wonderful, food was great, and the staff handled problems very good
Stayed 9 nights in Sep 2024

10/10 Excellent

David

Stayed 3 nights in Aug 2024

2/10 Terrible

ruddy

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
This property is beautiful , unfortunately the staff makes it terrible
Stayed 4 nights in Sep 2024

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