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Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

4.5 star property

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Photo gallery for Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

Premium bedding, free minibar items, in-room safe, desk
Banquet hall
Couples treatment room(s), sauna, body treatments, facials
Aerial view
Property amenity

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • All-inclusive

Explore the area

Map
Km 9.7 Blvd. Kukulcan, Zona Hotel, Cancun, QROO, 77500
  • Chac Mool Beach
    ‪6 min walk‬
  • Forum Beach
    ‪12 min walk‬
  • Cancun Convention Center
    ‪13 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬

Room options

View all photos for Luxury Junior Suite Ocean Front Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury Junior Suite Ocean Front Diamond Club

  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Ocean Front

Premium bedding, free minibar items, in-room safe, desk

Luxury Junior Suite Ocean Front

  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury junior suite sunset view Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury junior suite sunset view Diamond Club

  • 56 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Chairmans Three bedroom Suite Ocean Front Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury Chairmans Three bedroom Suite Ocean Front Diamond Club

  • 359 sq m
  • Ocean view
  • Sleeps 11
  • 1 King Bed, 4 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury suite sunset view

Premium bedding, free minibar items, in-room safe, desk

Luxury suite sunset view

  • 67 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Suite Ocean Front

Premium bedding, free minibar items, in-room safe, desk

Luxury Suite Ocean Front

  • 67 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury junior suite sunset view

Premium bedding, free minibar items, in-room safe, desk

Luxury junior suite sunset view

  • 56 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Chairmans Four bedroom Suite Ocean Front Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury Chairmans Four bedroom Suite Ocean Front Diamond Club

  • 415 sq m
  • Ocean view
  • Sleeps 13
  • 2 King Beds, 4 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential One Bedroom Suite Sunset View Diamond club

Premium bedding, free minibar items, in-room safe, desk

Luxury Presidential One Bedroom Suite Sunset View Diamond club

  • 114 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Chairmans Two bedroom Suite Ocean Front Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury Chairmans Two bedroom Suite Ocean Front Diamond Club

  • 303 sq m
  • Ocean view
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential Two Bedroom Suite Sunset View Diamond club

Premium bedding, free minibar items, in-room safe, desk

Luxury Presidential Two Bedroom Suite Sunset View Diamond club

  • 170 sq m
  • Lagoon view
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential Ocean Front One Bedroom Suite Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury Presidential Ocean Front One Bedroom Suite Diamond Club

  • 114 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Presidential Ocean Front Two Bedroom Suite Diamond club

Premium bedding, free minibar items, in-room safe, desk

Luxury Presidential Ocean Front Two Bedroom Suite Diamond club

  • 170 sq m
  • Ocean view
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

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About this property

Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

Adults-only beachfront property with 2 outdoor pools
Catch some rays at the beach or spend the day relaxing at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only's full-service spa. Then enjoy a meal at one of the property's 6 restaurants.
Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only offers 180 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Rooms open to furnished balconies. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room coffee/tea makers and minibars (stocked with some free items). Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Cancun property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a health club and a sauna.
The onsite spa has 18 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna. The spa is open daily.
Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Chac Mool Beach. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a refreshing drink include 6 restaurants, a coffee shop, a swim-up bar, and a poolside bar
  • Take a swim in the 2 outdoor pools
  • Indulge with facials, manicures and pedicures, or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and a sauna
  • Guests have great things to say about the beach and the location
  • Within a 15-minute walk of Chac Mool Beach and Forum Beach
Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only offers its guests a full-service spa, 2 outdoor swimming pools, a health club, and a sauna. There are 6 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily. WiFi is free in public spaces.

A business center and meeting rooms are available. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Cancun property.

Guests are served free buffet breakfast daily from 7:00 AM to 10:30 AM.
Gourmet Marché - Onsite buffet restaurant.
Hunter Steakhouse - Onsite steakhouse. Open daily.
Agave - Mexican Cuisine - Onsite restaurant. Open daily.
Jade - Asian Cuisine - Onsite restaurant. Open daily.
C/X Culinary Experience - Onsite diner. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals and snacks included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 6 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Gourmet Marché
  • Hunter Steakhouse
  • Agave - Mexican Cuisine
  • Jade - Asian Cuisine
  • C/X Culinary Experience

Things to do

  • 2 outdoor pools
  • Fitness centre
  • Full-service spa
  • Sauna
  • Shopping

Conveniences

  • ATM/banking services
  • Banquet hall
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Beachfront location
  • Garden
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 18 treatment rooms
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible (may have limits)

More

  • Couples dining
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • iPod dock
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (some items)

More

  • Desk
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Royalton Cancun Resort All Inclusive
Royalton Cancun All Inclusive
Royalton Suites Cancun Resort All Inclusive
Royalton Suites Resort All Inclusive
Royalton Suites All Inclusive
Royalton Suites Cancun Resort & Spa - All Inclusive Cancun
Royalton Suites Cancun Resort Spa All Inclusive
Royalton Suites Cancun All Inclusive
Royalton Cancun Resort Spa All Inclusive
Royalton Suites All Inclusive
Royalton Chic Suites Cancun
Royalton CHIC Suites Cancun Resort Spa
Royalton Suites Cancun Resort Spa All Inclusive
Royalton CHIC Suites Cancun Resort Spa Adults Only All Inclusive

Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 978 out of 1865 reviews
Rating 8 - Good. 407 out of 1865 reviews
Rating 6 - Okay. 233 out of 1865 reviews
Rating 4 - Poor. 117 out of 1865 reviews
Rating 2 - Terrible. 130 out of 1865 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Maurice

Stayed 3 nights in Nov 2024

10/10 Excellent

Billy

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything honestly. Food, nightlife, convience of walk to the city, and resort activities were all very nice!
Stayed 3 nights in Nov 2024

10/10 Excellent

Jose Joaquin

Liked: Cleanliness, staff & service, property conditions & facilities
Service is Great!
Stayed 2 nights in Nov 2024

6/10 Okay

Shaylanetta, Gonzales

Travelled with family, Travelled with partner
Liked: Staff & service, amenities
Decent
Stayed 3 nights in Nov 2024

10/10 Excellent

Comineatha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Anaelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This hotel is perfect for your next getaway - super clean, great entertainment and amazing service !!
Stayed 5 nights in Nov 2024

4/10 Poor

Brittney

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

sharhonda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There appeared to be raw sewage running across the sidewalk in front of the hotel. The smell was awful and it was impossible to cross without walking through it. Most other areas inside the hotel were clean. There was an area right at the beach access that seemed to have bits of refuse in it.
Stayed 4 nights in Nov 2024

10/10 Excellent

Daitric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Ladjaha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Royalton CHIC Cancun was an excellent experience overall! The staff were incredibly accommodating, and the amenities were top-notch. The rooms offered stunning views, whether you were on the ocean side or the lagoon side. My only concern was the occasional long wait for the elevators, which could be frustrating at times. Other than that, everything was amazing, and I would highly recommend it to others!
Stayed 4 nights in Nov 2024

8/10 Good

Ava

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

4/10 Poor

Autaya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Amaya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are friendly i liked everything
Stayed 4 nights in Nov 2024

10/10 Excellent

Chasity

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

8/10 Good

Hidalverto

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 5 nights in Sep 2024

8/10 Good

Robert

Travelled with partner
We liked the diamond club lounge. Our butler was nice but we really didn’t understand the need for one.
Stayed 9 nights in Nov 2024

2/10 Terrible

Diana

Disliked: Staff & service
Stayed 3 nights in Nov 2024

10/10 Excellent

Mikel

Liked: Cleanliness, staff & service, property conditions & facilities
Great !
Stayed 3 nights in Nov 2024

6/10 Okay

Lorna

Liked: Cleanliness, staff & service
I liked the ocean, buffet for breakfast and night shows!
Stayed 2 nights in Nov 2024

10/10 Excellent

SNEHAL DEVENDRABHAI

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place for adults only..
Stayed 4 nights in Nov 2024

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
I had a great time it was a wonderful experience
Stayed 2 nights in Nov 2024

8/10 Good

Sergio

Stayed 4 nights in Oct 2024

10/10 Excellent

Joshua K

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024