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Dreams Riviera Cancun Resort & Spa - All Inclusive

4.5 star property
VIP Access

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Dreams Riviera Cancun Resort & Spa - All Inclusive

Nightclub
Exterior
3 outdoor pools, pool umbrellas, pool loungers
Preferred Club Ocean Front Bridal Suite
Outdoor wedding area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Hot tub
  • Breakfast included
  • Room service
  • All-inclusive

Explore the area

Map
Carretera Federal Chetumal Puerto Juárez, Km 324-342 Manzana 1, Lote 3, SM 11, Puerto Morelos, QROO, 77580
  • Puerto Morelos Beach
    ‪4 min walk‬
  • Arrecife de Puerto Morelos National Park
    ‪4 min walk‬
  • Crococun Zoo
    ‪4 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪23 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Premium Deluxe with Plunge Pool Double Beds

Premium Deluxe with Plunge Pool Double Beds

Premium Deluxe with Plunge Pool Double Beds

  • 66 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Deluxe Tropical View Double

Free minibar, in-room safe, desk, laptop workspace

Premium Deluxe Tropical View Double

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club with Plunge Pool King Bed

Free minibar, in-room safe, desk, laptop workspace

Preferred Club with Plunge Pool King Bed

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Tropical View Double

Preferred Club Tropical View Double

Preferred Club Tropical View Double

  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Deluxe Double

Free minibar, in-room safe, desk, laptop workspace

Premium Deluxe Double

  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Ocean View & Pool Front King Bed

Preferred Club Ocean View & Pool Front King Bed

Preferred Club Ocean View & Pool Front King Bed

  • 52 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Ocean Front Presidential Suite

Preferred Club Ocean Front Presidential Suite

Preferred Club Ocean Front Presidential Suite

  • 268 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed

View all photos for Preferred Club Ocean View King Bed

Free minibar, in-room safe, desk, laptop workspace

Preferred Club Ocean View King Bed

  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Ocean Front Honeymoon Suite

Free minibar, in-room safe, desk, laptop workspace

Preferred Club Ocean Front Honeymoon Suite

  • 63 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deal of the Day

Free minibar, in-room safe, desk, laptop workspace

Deal of the Day

  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Preferred Club with Plunge Pool Double Beds

Preferred Club with Plunge Pool Double Beds

Preferred Club with Plunge Pool Double Beds

  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Deluxe King

Free minibar, in-room safe, desk, laptop workspace

Premium Deluxe King

  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Ocean View Double Beds

Free minibar, in-room safe, desk, laptop workspace

Preferred Club Ocean View Double Beds

  • 41 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Ocean Front Governor Suite

Preferred Club Ocean Front Governor Suite

Preferred Club Ocean Front Governor Suite

  • 146 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Deluxe Ocean View Double Beds

Free minibar, in-room safe, desk, laptop workspace

Premium Deluxe Ocean View Double Beds

  • 42 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Deluxe Tropical King

Free minibar, in-room safe, desk, laptop workspace

Premium Deluxe Tropical King

  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Deluxe with Plunge Pool King Bed

Free minibar, in-room safe, desk, laptop workspace

Premium Deluxe with Plunge Pool King Bed

  • 66 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Deluxe Ocean View King Bed

Premium Deluxe Ocean View King Bed

Premium Deluxe Ocean View King Bed

  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Tropical View King

Free minibar, in-room safe, desk, laptop workspace

Preferred Club Tropical View King

  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Ocean Front Master Suite

Preferred Club Ocean Front Master Suite

Preferred Club Ocean Front Master Suite

  • 112 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite, Connecting Rooms (Preferred Club)

Free minibar, in-room safe, desk, laptop workspace

Family Suite, Connecting Rooms (Preferred Club)

  • 83 sq m
  • Partial ocean view
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

View all photos for Preferred Club Ocean Front Bridal Suite

Preferred Club Ocean Front Bridal Suite

Preferred Club Ocean Front Bridal Suite

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite Premium

Free minibar, in-room safe, desk, laptop workspace

Family Suite Premium

  • 83 sq m
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

View all photos for Deal of the Day Preferred

Free minibar, in-room safe, desk, laptop workspace

Deal of the Day Preferred

  • 41 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Preferred Club Ocean View & Pool Front Double Beds

Preferred Club Ocean View & Pool Front Double Beds

Preferred Club Ocean View & Pool Front Double Beds

  • 52 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

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About this property

Dreams Riviera Cancun Resort & Spa - All Inclusive

Luxury property on the beach, with 3 outdoor pools
Catch some rays at the beach or spend the day relaxing at Dreams Riviera Cancun Resort & Spa - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 9 restaurants. Housekeeping is available on request.
Dreams Riviera Cancun Resort & Spa - All Inclusive offers 486 accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. Rooms open to balconies or patios. 37-inch plasma televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries.

This Puerto Morelos property provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include free minibar items and complimentary bottled water. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A health club and complimentary bicycles are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dreams Spa by Pevonia has 12 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us they can't get enough of Dreams Riviera Cancun Resort & Spa - All Inclusive's great beach location. During your stay, you're just a quick walk from Puerto Morelos Beach. Features include free breakfast, free WiFi in public areas, and free valet parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy French cuisine at Bordeaux, one of the property's 9 restaurants and 6 bars/lounges
  • Splash around at the waterslide or swim in the 3 outdoor pools
  • Indulge with body treatments, aromatherapy, or massages at Dreams Spa by Pevonia
  • Services include babysitting, a kid's club, and dry cleaning/laundry
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the beach and the pool
  • Just a 4-minute walk from Puerto Morelos Beach and 4 minutes by foot from Arrecife de Puerto Morelos National Park
Dreams Riviera Cancun Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Dreams Riviera Cancun Resort & Spa - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 9 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 beach bars and 6 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool, and a health club. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4.5-star Puerto Morelos property.

Guests are served free buffet breakfast daily from 7:00 AM to 11:30 AM. The property hosts a free manager's reception daily.
Bordeaux - This restaurant specializes in French cuisine and serves dinner only.
El Patio - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Himitsu - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
Oceana - This seafood restaurant specializes in seafood and serves breakfast, lunch, dinner, and light fare. Open daily.
Portofino - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

Buffet and à la carte meals and snacks included
24-hour room service (limited menu)
In-room minibar (all beverages included)

Water activities

Kayaking
Snorkeling

Land activities

Bicycling
Soccer
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Yoga

Languages

Dutch, English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:30 AM
  • 9 restaurants and 1 coffee shop/cafe
  • 2 beach bars, 6 bars/lounges, 1 swim-up bar and 1 poolside bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Bordeaux
  • El Patio
  • Himitsu
  • Oceana
  • Portofino

Things to do

  • 3 outdoor pools
  • Fitness classes
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fitness centre
  • Free bike hire
  • Full-service spa
  • Kayaking
  • Motorised watercraft
  • Nightclub
  • Parasailing
  • Pilates classes
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • A hot tub
  • Steam room
  • Volleyball
  • Waterskiing
  • Windsurfing
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's club
  • Children's pool
  • DVD player
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Corner/local shop
  • Laundry facilities
  • Snack bar/deli
  • Water slide

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (8342 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - on the beach
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • At least 80% of lighting from LEDs
  • Beach towels
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • TV in lobby
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cots/infant beds
  • Free rollaway beds

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Jetted bath
  • Separate bath and shower
  • Towels

Entertainment

  • 37-inch plasma TV
  • DVD player
  • iPod dock
  • Premium channels
  • Satellite channels

Food and drink

  • Free bottled water
  • Free minibar

More

  • Access via exterior corridors
  • Desk
  • Eco-friendly cleaning products provided
  • Free local calls
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Slippers
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Dreams Riviera Cancun Resort & Spa - All Inclusive

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Dreams Riviera Cancun All Inclusive Puerto Morelos
Dreams Riviera Cancun Puerto Morelos
Dreams Riviera Cancun Inclusi
Dreams Riviera Cancun Resort All Inclusive Puerto Morelos
Dreams Riviera Cancun Hotel Puerto Morelos
Dreams Riviera Cancun Resort Spa
Dreams Riviera Cancun Resort Spa All Inclusive
Dreams Riviera Cancun Resort Spa Optional All Inclusive

Dreams Riviera Cancun Resort & Spa - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 647 out of 1111 reviews" "
Rating 8 - Good. 234 out of 1111 reviews" "
Rating 6 - Okay. 137 out of 1111 reviews" "
Rating 4 - Poor. 43 out of 1111 reviews" "
Rating 2 - Terrible. 50 out of 1111 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Drake

Stayed 3 nights in Sep 2024

10/10 Excellent

Miesha

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 4 nights in Oct 2024

8/10 Good

Eva Marie

Stayed 3 nights in Sep 2024

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great dinner options however the main buffet was not good.
Stayed 6 nights in Oct 2024

4/10 Poor

Christopher A, Edmonton

Liked: Staff & service
Disliked: Property conditions & facilities
Buffet was terrible, not a great selection of liquor. Night club closes at midnight with terrible music. Some staff are awesome (swim up bar), some staff are unfriendly and don’t want to be there (some buffet attendants, the spa pushers, DJ, for example) There are better options for the price.
Stayed 6 nights in Oct 2024

10/10 Excellent

Holly

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is beautiful and the staff was fantastic. Lots of great food choices. Our group had a wonderful time.
Stayed 6 nights in Oct 2024

10/10 Excellent

Amber

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This will be a little long winded but I have so many good things to say! Let me start by saying the staff was incredible! From Fidel at the front desk to the staff in the restaurants, all were incredible. Please remember to tip these wonderful people! The bartenders at the infinity pool greeted us quickly and warmly. Cruz, Wilbert, Jose, Sergio and Martinez were all amazing! We'd return just for them! El Patio restaurant was delicious and our server Vicente made the experience one for the memory books, 10/10. Learning a bit of Spanish to chit chat goes a long way, you make friends with wonderful people. The rooms were clean, views were wonderful, weather in October was GORGEOUS and it wasn't too busy!
Stayed 4 nights in Oct 2024

8/10 Good

Jyotika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness. Vegetarian options limited. Very few restaurants on resort.
Stayed 14 nights in Oct 2024

8/10 Good

RAJNI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly hotel staff. Far to much food waste by hotel guests.
Stayed 14 nights in Oct 2024

10/10 Excellent

Bethuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Property for family. A lot of entertainment.
Stayed 5 nights in Oct 2024

10/10 Excellent

Ilya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

6/10 Okay

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Luis

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 4 nights in Oct 2024

8/10 Good

Samantha

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an excellent time. I traveled with my family, including a 2 year old and this property is very family friendly. Food and staff were amazing. Views incredible. I would visit again.
Stayed 4 nights in Oct 2024

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Kevin

Stayed 4 nights in Sep 2024

8/10 Good

Tiffany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for my stay! I will return again soon!
Stayed 1 night in Oct 2024

10/10 Excellent

María José

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Dawn, Suwanee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome Staff!! Very Clean!! You feel as if you’re in a jungle with a great ambiance and friendly atmosphere. Food was okay.
Stayed 5 nights in Oct 2024

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Juana Garcia

Liked: Amenities
Wonderful
Stayed 4 nights in Sep 2024

10/10 Excellent

Astrid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole stayed was nice!! I really like this place
Stayed 6 nights in Oct 2024

8/10 Good

Jessica

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great place for both adults and children. Staff very nice and attentive. Beach and pools clean and fun!
Stayed 5 nights in Oct 2024

8/10 Good

Torian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and the staff were great. I didn't like most of the foo4
Stayed 3 nights in Oct 2024

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities
I like there was a variety of food options. Also is a kid friendly hotel from food options too play area and pool
Stayed 3 nights in Oct 2024