Dreams Riviera Cancun Resort & Spa - All Inclusive - Reviews, Photos & Rates

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VIP Access

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Where to?

Dates

March 2025

April 2025

3 outdoor pools, pool umbrellas, pool loungers

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar
Pool
Hot tub
Room service
All-inclusive
Laundry

Explore the area

Carretera Federal Chetumal Puerto Juárez, Km 324-342 Manzana 1, Lote 3, SM 11, Puerto Morelos, QROO, 77580

Puerto Morelos Beach
‪4 min walk‬
Ojo de Agua Beach
‪6 min drive‬
Puerto Morelos Town Square
‪6 min drive‬
Cancun, Quintana Roo (CUN-Cancun Intl.)
‪23 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Premium Deluxe with Plunge Pool Double Beds

66 sq m
Sleeps 4
2 Double Beds

Free minibar, in-room safe, desk, laptop workspace

Premium Deluxe Tropical View Double

42 sq m
Sleeps 4
2 Double Beds

Preferred Club with Plunge Pool King Bed

50 sq m
Sleeps 3
1 King Bed

Preferred Club Tropical View Double

Sleeps 4
2 Double Beds

Premium Deluxe Double

Sleeps 4
2 Double Beds

Preferred Club Ocean View & Pool Front King Bed

52 sq m
Ocean view
Sleeps 3
1 King Bed

Preferred Club Ocean Front Presidential Suite

268 sq m
Ocean view
Sleeps 5
1 King Bed

Preferred Club Ocean View King Bed

40 sq m
Ocean view
Sleeps 3
1 King Bed

Preferred Club Ocean Front Honeymoon Suite

63 sq m
Ocean view
Sleeps 2
1 King Bed

Preferred Club with Plunge Pool Double Beds

50 sq m
Sleeps 4
2 Double Beds

Premium Deluxe King

Sleeps 3
1 King Bed

Preferred Club Ocean View Double Beds

41 sq m
Ocean view
Sleeps 4
2 Double Beds

Preferred Club Ocean Front Governor Suite

146 sq m
Ocean view
Sleeps 5
1 King Bed and 1 Double Sofa Bed

Premium Deluxe Ocean View Double Beds

42 sq m
Ocean view
Sleeps 4
2 Double Beds

Premium Deluxe Tropical King

43 sq m
Sleeps 3
1 King Bed

Premium Deluxe with Plunge Pool King Bed

66 sq m
Sleeps 3
1 King Bed

Premium Deluxe Ocean View King Bed

43 sq m
Ocean view
Sleeps 3
1 King Bed

Preferred Club Tropical View King

Sleeps 3
1 King Bed

Preferred Club Ocean Front Master Suite

112 sq m
Ocean view
Sleeps 5
1 King Bed and 1 Double Sofa Bed

Family Suite, Connecting Rooms (Preferred Club)

83 sq m
Partial ocean view
Sleeps 7
1 King Bed and 2 Double Beds

Preferred Club Ocean Front Bridal Suite

Ocean view
Sleeps 2
1 King Bed

Family Suite Premium

83 sq m
Sleeps 7
1 King Bed and 2 Double Beds

Preferred Club Ocean View & Pool Front Double Beds

52 sq m
Ocean view
Sleeps 4
2 Double Beds

Similar properties

4 outdoor pools, open 8:00 AM to 9:00 PM, pool cabanas (surcharge)

Pool
Hot tub
All-inclusive
Spa

for 1 room

includes taxes & fees

6 Apr - 7 Apr

About this property

Dreams Riviera Cancun Resort & Spa - All Inclusive

Luxury property on the beach, with 3 outdoor pools

Catch some rays at the beach or spend the day relaxing at Dreams Riviera Cancun Resort & Spa - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 9 restaurants. Housekeeping is available on request.

Dreams Riviera Cancun Resort & Spa - All Inclusive offers 486 accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. Rooms open to balconies or patios. 37-inch plasma televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries.

This Puerto Morelos property provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include free minibar items and complimentary bottled water. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A health club and complimentary bicycles are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dreams Spa by Pevonia has 12 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us they can't get enough of Dreams Riviera Cancun Resort & Spa - All Inclusive's great beach location. During your stay, you're just a quick walk from Puerto Morelos Beach. Features include free WiFi in public areas, free valet parking, and a free manager's reception.

Free WiFi
Free valet parking and self parking
Enjoy French cuisine at Bordeaux, one of the property's 9 restaurants and 6 bars/lounges
Splash around at the waterslide or swim in the 3 outdoor pools
Indulge with massages, body wraps, or body scrubs at Dreams Spa by Pevonia
Services include babysitting, a kid's club, and dry cleaning/laundry
Onsite recreation includes a gym, a steam room, and a sauna
Guests have great things to say about the clean accommodations and the beach
Just a 4-minute walk from Puerto Morelos Beach and 6 minutes by car from Puerto Morelos Town Square

Dreams Riviera Cancun Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Dreams Riviera Cancun Resort & Spa - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A free manager's reception is offered daily. There are 9 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 beach bars and 6 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool, and a health club. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4.5-star Puerto Morelos property.

The property hosts a free manager's reception daily.

Bordeaux - This restaurant specializes in French cuisine and serves dinner only.

El Patio - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.

Himitsu - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.

Oceana - This seafood restaurant specializes in seafood and serves breakfast, lunch, dinner, and light fare. Open daily.

Portofino - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.

24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

24-hour room service (limited menu)

In-room minibar (all beverages included)

Water activities

Kayaking

Snorkeling

Land activities

Bicycling

Soccer

Volleyball

Lessons/classes/games

Aerobics

Cooking

Dancing

Language

Yoga

Languages

Dutch, English, French, Italian, Portuguese, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site
Free valet parking on site

Food and drink

2 beach bars
6 bars/lounges
9 restaurants
A coffee shop/cafe
A poolside bar
A swim-up bar
Coffee and tea in common areas
Free daily manager's reception
Snack bar/deli

Restaurants on site

Bordeaux
El Patio
Himitsu
Oceana
Portofino

Things to do

3 outdoor pools
Archery
Beach volleyball
Billiards/pool table
Boat tours
Children's pool
Fitness classes
Free bicycle rentals
Free children's club
Full-service spa
Health club
Hot tub
Kayaking
Nightclub
Parasailing
Personal motorised watercraft
Pilates classes
Sailing
Sauna
Scuba diving
Shopping
Snorkelling
Steam room
TV in common areas
Water skiing
Waterslide
Windsurfing
Yoga classes

Family friendly

3 outdoor pools
Babysitting (surcharge)
Children's pool
DVD player
Free children's club
Free cot
Free rollaway/extra bed
Grocery/convenience store
Laundry facilities
Snack bar/deli
Waterslide

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Grocery/convenience store
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

Business centre
Conference centre (8,342 square foot of space)
Meeting rooms

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
On the beach
On the waterfront
Pool loungers
Pool umbrellas
Rooftop terrace

Full-service spa

12 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Facials
Hot tub
Hydrotherapy
In-room massages
Manicures/pedicures
Outdoor treatment areas
Sauna
Spa open daily
Steam room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible path of travel

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free cot
Free rollaway/extra bed

Bathroom

Dressing gowns
Free toiletries
Hair dryer
Jetted bathtub
Separate bathtub and shower
Slippers
Towels provided

Entertainment

37-inch plasma TV with premium satellite channels
DVD player
IPod dock

Food and drink

24-hour room service
Free bottled water
Free stocked minibar

Access via exterior corridors
Air conditioning (climate-controlled)
Ceiling fan
Cleaning products are eco-friendly
Desk
Free local calls
Iron/ironing board
Laptop workspace
Laptop-compatible safe
LED lighting
Mobile key entry
Phone
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Dreams Riviera Cancun Resort & Spa - All Inclusive

Children and extra beds

Children are welcome.

Free rollaway/extra beds!

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Late check-out is available for a fee (subject to availability)
Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

This property uses a grey water recycling system and eco-friendly cleaning products

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Front desk staff will greet guests on arrival at the property.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
Registered guests are the only ones allowed to be in guestrooms.
Pets and service animals are not allowed on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Dreams Riviera Cancun All Inclusive Puerto Morelos

Dreams Riviera Cancun Puerto Morelos

Dreams Riviera Cancun Inclusi

Dreams Riviera Cancun Resort All Inclusive Puerto Morelos

Dreams Riviera Cancun Hotel Puerto Morelos

Dreams Riviera Cancun Resort Spa

Dreams Riviera Cancun Resort Spa All Inclusive

Dreams Riviera Cancun Resort Spa Optional All Inclusive

Dreams Riviera Cancun Resort & Spa - All Inclusive Reviews

8.6

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Excellent

madhura

Travelled with family

22 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing, wonderful , great stay for families

Stayed 5 nights in Dec 2024

6/10 Okay

Cheryl

Travelled with family

19 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

We were very impressed with the staff very friendly and accommodating room was always kept clean the biggest problem with this resort is the food! It is the worst food I have ever eaten disgusting really no choices and the food was so so bad we will not go back because of it

Stayed 4 nights in Dec 2024

10/10 Excellent

Moyosore

19 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It's a great place to relax. I was there during the off-peak season, and it was great. The staff members are also very friendly and helpful.

Stayed 4 nights in Dec 2024

6/10 Okay

Sunila, West Haven

Travelled with family and small children

16 Dec 2024

Liked: Cleanliness, staff & service, amenities

This works if you want a somewhat budget vacation with kids. The pools are great, and the beach was wonderful. Staff is very nice. But the food choices were terrible. All the juices were watered down, and the food seemed to be mass produced with no real good options. The buffet had the same food over and over with no presentation. It seemed more like in hospital cafeteria. The breakfast buffet was overcrowded. Any kind of steak seemed like low quality and had a gamey smell. Most people go to all inclusive alcohol, but we don’t drink so for us the juices, fruits and food were the big deal and we were definitely disappointed. We probably will not be going again because it just did not fit our taste. Also day, two of our arrival our room ceiling started leaking because of the hot tub on the one floor up. After they fixed it we didn’t feel comfortable there and we had to ask for a different room which they did provide, but only after we asked for it.

Stayed 4 nights in Dec 2024

10/10 Excellent

Itzel

Travelled with family

14 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very clean and super friendly and helpful staff! Don’t think about it twice, BOOK HERE!

Stayed 3 nights in Dec 2024

8/10 Good

Baldev, SACRAMENTO

Travelled with family and small children

13 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff is nice, good for young families, care for destination wedding…after a few days I got home sick. I won’t be back personally, but would recommend the hotel.

Stayed 2 nights in Dec 2024

6/10 Okay

Joseph John

11 Dec 2024

Stayed 7 nights in Dec 2024

10/10 Excellent

Nicolette, Hanna

Travelled with family, Travelled with partner, Travelled with group

8 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was excellent. They spoke good English. Like you didn’t have to book to eat at the restaurants. Like there were restaurants opened for lunch as well.

Stayed 7 nights in Nov 2024

8/10 Good

Esther

Travelled with family and small children

7 Dec 2024

Liked: Cleanliness, staff & service, amenities

The staff are on the whole really helpful. The variety of restaurants is great, there are plenty of sunloungers and 3 great pools. The spa is really nice whilst expensive you feel like you are getting an escape. The explorer’s club for kids is safe with lots of activities to keep the kids entertained. The family room set up worked well for us as a family of 5. The negatives: the rooms are really noisy, we had to move from the 1st room after the road noise and noise from the nightclub kept us awake. The 2nd room was also incredibly noisy and we didn’t get a good night sleep while we were there. The restaurants variety is excellent but the lines can be really long (over an hour) and the food was usually on the cold side. The buffet breakfast is good but would benefit from having outside space as it can feel very claustrophobic. On the whole it was a great holiday but needs some changes.

Stayed 8 nights in Nov 2024

10/10 Excellent

Joan

7 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great experience

Stayed 3 nights in Dec 2024

10/10 Excellent

Omar Ahmad Abu-Hijleh De

7 Dec 2024

Stayed 4 nights in Nov 2024

4/10 Poor

Joseph

6 Dec 2024

Disliked: Property conditions & facilities

I was force to pay extra for a one bed vs 2 bed. Room was not clean. Cigarette burn marks all over the room. Was told private pool, no such thing. Pool was open where everyone including room next store can see. Ice cold pool with one lounge chair for two person. I was put across a butler station where we heard clanking sounds from dishes all night from room service. Food was Luke warm , I paid for spa. Toilets were out of order , steam room did not work horrible experience

Stayed 5 nights in Nov 2024

8/10 Good

Yesika

Travelled with family and small children

5 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Unfortunately I didn’t get to use my vip access, they had room upgrade but when I mentioned I was vip I was still asked to pay in additional fee as they stated that didn’t matter to them. The staff were friendly except Alejandra she was rude. I went for a wedding

Stayed 4 nights in Nov 2024

6/10 Okay

Michelle

Travelled with family

27 Nov 2024

Big property Needs improved food and drink quality

Stayed 2 nights in Nov 2024

10/10 Excellent

Jennifer

Travelled with partner

25 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a great time and a great experience. Will be back for sure!

Stayed 5 nights in Nov 2024

10/10 Excellent

Luis

23 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Great for a getaway!

Stayed 3 nights in Oct 2024

6/10 Okay

SEAN SUNWOO, Irvine

Travelled with family, Travelled with family and small children

22 Nov 2024

Liked: Cleanliness

The app which is used to book restaurants and order room services didn’t work for the duration of our stay.

Stayed 5 nights in Nov 2024

6/10 Okay

Lloyd

Travelled with family

21 Nov 2024

Liked: Cleanliness, staff & service

Stayed 4 nights in Nov 2024

10/10 Excellent

MAGALY MERCEDES, ANAHEIM

21 Nov 2024

Stayed 3 nights in Oct 2024

10/10 Excellent

Anthony, Gwynn Oak

20 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Wonderfull staff, clean property, great rooms. Only think I wasn't a fan of was the quality of the grilled food near the pool and the room service food (restaurant food was pretty good!).

Stayed 3 nights in Nov 2024

6/10 Okay

Gabriel

Travelled with family, Travelled with family and small children

15 Nov 2024

Food is horrible

Stayed 5 nights in Nov 2024

10/10 Excellent

Nancy

Travelled with family, Business traveller

15 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff is excellent.

Stayed 4 nights in Oct 2024

10/10 Excellent

Humberto

Travelled with group

12 Nov 2024

Liked: Amenities

Best of the best hotel Customer service excellent I definitely will be back for sure. Hotel is amazing over all

Stayed 2 nights in Nov 2024

10/10 Excellent

Daniela

Travelled with group

12 Nov 2024

Liked: Staff & service, amenities, property conditions & facilities

Disliked: Cleanliness

The property was great staff was excellent but I’m very disappointed with the hotel due to them having bed bugs. I am covered in bed bug bites and this is completely unacceptable.

Stayed 3 nights in Nov 2024

10/10 Excellent

Dennis

12 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great visit

Stayed 4 nights in Nov 2024

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Dreams Riviera Cancun Resort & Spa - All Inclusive

Choose dates to view prices

Photo gallery for Dreams Riviera Cancun Resort & Spa - All Inclusive

Reviews

Popular amenities

Explore the area

Room options

View all photos for Premium Deluxe with Plunge Pool Double Beds

Premium Deluxe with Plunge Pool Double Beds

View all photos for Premium Deluxe Tropical View Double

Premium Deluxe Tropical View Double

View all photos for Preferred Club with Plunge Pool King Bed

Preferred Club with Plunge Pool King Bed

View all photos for Preferred Club Tropical View Double

Preferred Club Tropical View Double

View all photos for Premium Deluxe Double

Premium Deluxe Double

View all photos for Preferred Club Ocean View & Pool Front King Bed

Preferred Club Ocean View & Pool Front King Bed

View all photos for Preferred Club Ocean Front Presidential Suite

Preferred Club Ocean Front Presidential Suite

View all photos for Preferred Club Ocean View King Bed

Preferred Club Ocean View King Bed

View all photos for Preferred Club Ocean Front Honeymoon Suite

Preferred Club Ocean Front Honeymoon Suite

View all photos for Preferred Club with Plunge Pool Double Beds

Preferred Club with Plunge Pool Double Beds

View all photos for Premium Deluxe King

Premium Deluxe King

View all photos for Preferred Club Ocean View Double Beds

Preferred Club Ocean View Double Beds

View all photos for Preferred Club Ocean Front Governor Suite

Preferred Club Ocean Front Governor Suite

View all photos for Premium Deluxe Ocean View Double Beds

Premium Deluxe Ocean View Double Beds

View all photos for Premium Deluxe Tropical King

Premium Deluxe Tropical King

View all photos for Premium Deluxe with Plunge Pool King Bed

Premium Deluxe with Plunge Pool King Bed

View all photos for Premium Deluxe Ocean View King Bed

Premium Deluxe Ocean View King Bed

View all photos for Preferred Club Tropical View King

Preferred Club Tropical View King

View all photos for Preferred Club Ocean Front Master Suite

Preferred Club Ocean Front Master Suite

View all photos for Family Suite, Connecting Rooms (Preferred Club)

Family Suite, Connecting Rooms (Preferred Club)

View all photos for Preferred Club Ocean Front Bridal Suite

Preferred Club Ocean Front Bridal Suite

View all photos for Family Suite Premium

Family Suite Premium

View all photos for Preferred Club Ocean View & Pool Front Double Beds

Preferred Club Ocean View & Pool Front Double Beds

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About this property

Dreams Riviera Cancun Resort & Spa - All Inclusive

All-inclusive details

Gratuities and taxes

Food and beverages

Water activities

Land activities

Lessons/classes/games

Languages

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

Room amenities

Bedroom