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Hotel Riu Tequila - All Inclusive

3.5 star property

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Photo gallery for Hotel Riu Tequila - All Inclusive

5 bars/lounges, swim-up bar, poolside bar
Reception hall
Couples treatment room(s), sauna, body treatments, massages on the beach
Reception hall
Sports facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar

Explore the area

Map
Ave Xaman-ha, Manzana 3, Lote 19, Playa del Carmen, QROO, 77710
  • Piste Cyclable sur Paseo Xaman-Ha
    ‪1 min walk‬
  • Playacar Beach
    ‪7 min walk‬
  • Mayan Ruins of Playacar
    ‪15 min walk‬
  • Playa Del Carmen, Quintana Roo (PCM)
    ‪6 min drive‬

Room options

View all photos for Double Room (M)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room (M)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room (E)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Double Room (E)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room (L)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Double Room (L)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite (M)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (M)

  • 45 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Double Room (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Double Room (B2C-US)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (U)

  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (B2C-US)

  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, 2 Bedrooms (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room, 2 Bedrooms (U)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Double Room (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Standard Double Room (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Double Room (U)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room, Connecting Rooms (E)

  • Sleeps 8
  • 1 King Bed

View all photos for Junior Suite (L)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (L)

  • 45 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Double Room, Connecting Rooms (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room, Connecting Rooms (B2C-CA)

  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Standard Double Room (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Double Room (C)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Standard Double Room, Connecting Rooms (L)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (C)

  • 45 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, 2 Bedrooms (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room, 2 Bedrooms (B2C-US)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Connecting Rooms (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room, Connecting Rooms (C)

  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Similar properties

Exterior

Occidental at Xcaret Destination - All Inclusive

  • On private beach
  • Pool
  • Breakfast included
  • All-inclusive
4.1 out of 5, Very good, (3956)
The price is €338
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Occidental at Xcaret Destination - All Inclusive

About this property

Hotel Riu Tequila - All Inclusive

All-inclusive Playa del Carmen property in Playacar with 5 restaurants
5 restaurants, 4 outdoor pools, and a full-service spa are available at this property. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free beach shuttle. Additionally, a nightclub, 5 bars/lounges, and a health club are onsite. Housekeeping is available on request.
Hotel Riu Tequila - All Inclusive offers 630 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies or patios. Flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and ceiling fans. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Hotel Riu Tequila - All Inclusive. During your stay, you're just a quick walk from Piste Cyclable sur Paseo Xaman-Ha. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • The 5 restaurants, swim-up bar, and poolside bar offer choices for drinking and dining
  • Take a swim in the 4 outdoor pools
  • Treat yourself to body wraps, facials, or body scrubs at the spa
  • Services include babysitting, a free kid's club, and dry cleaning/laundry
  • Onsite recreation includes a gym, a sauna, and volleyball
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 2-minute drive from Playacar Golf Club and 5 minutes from Quinta Avenida
  • Free beach shuttle service
Hotel Riu Tequila - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Tequila - All Inclusive offers its guests a full-service spa, 4 outdoor swimming pools, a health club, and a sauna. There are 5 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A children's pool, a nightclub, and a complimentary children's club are also featured at the family-friendly Hotel Riu Tequila - All Inclusive. Free self parking is available.

Smoking is allowed in designated areas at this Art Deco Playa del Carmen property.

Guests are served free buffet breakfast daily from 7 AM to 10:30 AM.
Rosa Roja - This buffet restaurant serves breakfast, lunch, and dinner.
Bamboo - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Rinascita - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Black Cow - Onsite steakhouse. Open daily.
Beach Club - This buffet restaurant serves lunch, dinner, and light fare. Reservations are required. Open daily.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling
Windsurfing

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Water fitness

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • On-site parking includes off-street options
  • Free beach shuttle
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7 AM–10:30 AM
  • 5 restaurants
  • 5 bars/lounges, 1 swim-up bar and 1 poolside bar
  • Coffee/tea in a common area

Restaurants on site

  • Rosa Roja
  • Bamboo
  • Rinascita
  • Black Cow
  • Beach Club

Things to do

  • 4 outdoor pools
  • Fitness classes
  • Beach volleyball
  • Bike storage
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Kayaking
  • Nightclub
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Snorkelling
  • Windsurfing

Family friendly

  • 4 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cots/infant beds
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Vegetable garden

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - on the beach
  • Massage/treatment rooms
  • Sauna
  • Spa open daily

Accessibility

  • This property does not have any lifts

More

  • 100% renewable energy
  • Beach towels
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cots/infant beds

Bathroom

  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Energy-saving switches
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Tequila - All Inclusive

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 33.94 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Riu Tequila
Riu Tequila All Inclusive
Riu Tequila All Inclusive Playa del Carmen
Riu Tequila Playa del Carmen
Tequila Riu
ClubHotel Riu Tequila Riviera Maya/Playa Del Carmen, Mexico
Hotel Riu Tequila
Riu Clubhotel Tequila Hotel
Riu Tequila Mexico
Hotel Riu Tequila Riviera Maya/Playa Del Carmen, Mexico
Clubhotel Riu Tequila
Rui Tequila
Hotel Riu Tequila All Inclusive Playa del Carmen
Hotel Riu Tequila All Inclusive

Hotel Riu Tequila - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 533 out of 1007 reviews
Rating 8 - Good. 265 out of 1007 reviews
Rating 6 - Okay. 103 out of 1007 reviews
Rating 4 - Poor. 59 out of 1007 reviews
Rating 2 - Terrible. 47 out of 1007 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Eliseo

Travelled with partner
Liked: Cleanliness
Great hospitality, excellent food plus good entertainment. Pool are nice and beach too
Stayed 5 nights in Nov 2024

8/10 Good

Carlos, Los Angeles

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Nov 2024

2/10 Terrible

Leticia

Stayed 5 nights in Nov 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
It was a beautiful place
Stayed 7 nights in Nov 2024

10/10 Excellent

Michael

Travelled with partner
Nice
Stayed 7 nights in Nov 2024

10/10 Excellent

Deborah, Tinley Park

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It rained a few days, some heavy rain downpours, it would help if RIU provided golf cart shuttle services during rain downpours. Vacation guests were walking fast/running with umbrellas, this situation can become hazardous, guests can trip and fall on property.
Stayed 4 nights in Oct 2024

8/10 Good

Shawn, Clairton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the no reservation restaurants
Stayed 4 nights in Nov 2024

10/10 Excellent

Stephen A

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing time they did a great job entertaining us the whole trip
Stayed 7 nights in Nov 2024

10/10 Excellent

Donna

Travelled with partner
Liked: Amenities, property conditions & facilities
Very friendly clean and fun
Stayed 3 nights in Nov 2024

8/10 Good

CESAR, ROGERS

Travelled with family
Liked: Cleanliness, staff & service, amenities
Food was very good but NOt too many options. Same kind of food every day No transportation provide to visit the other Riu resorts that you can share. Long walk to go and enjoy every other resort.

8/10 Good

CESAR O, ROGERS

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I travel with all my family 6 days vacations. I gave 5 rating on Cleanliness, staff service and location. The food was good but they need to change the variety from the buffet, because it basically was almost the same kind of food every day. They also need to provide transportation to go to the other RIU resorts that you can share,because it's a long walk to go from one resort to another. If you stay on Riu Tequila, you need to take a golf cart to go to the beach and it only operates from 8:am to 6: pm. I will suggest to expand the hours of operations for the cart from 7 to 7 instead.

10/10 Excellent

Jasmin Verónica Calderón de

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 6 nights in Nov 2024

2/10 Terrible

Juan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We didn’t like it
Stayed 3 nights in Nov 2024

10/10 Excellent

Katelyn

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We took a friend trip here October 9-13, we had a blast. So much fun stuff to do everyday at the resort, definitely recommend the neon/white party on Fridays and the foam party on Thursdays. Would definitely go back, we felt very safe there. We did have to contact the front desk the first night because our room was so hot and the AC wasn’t working but the maintenance guy came and fixed it, never had an issue after that. All around great experience, most of the staff speak English, lots of food options, I expected a little more authentic Mexican food but definitely options for all taste buds.
Stayed 4 nights in Oct 2024

6/10 Okay

Esma

Stayed 9 nights in Oct 2024

8/10 Good

Ganna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, great beach, good staff
Stayed 6 nights in Oct 2024

10/10 Excellent

RUTH, Columbus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my favorite hotel, it has everything available for any age family or group.
Stayed 5 nights in Oct 2024

10/10 Excellent

Daniela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La estadía fue increíble, las instalaciones y el servicio por parte del personal muy buenos. solo la atención previa que se tuvo con el hotel es mejorable, ya que se tardaban demasiados días para contestarnos y no resolvieron nuestra duda.
Stayed 4 nights in Oct 2024

8/10 Good

Oleksandr

Liked: Cleanliness
Stayed 8 nights in Oct 2024

8/10 Good

LINDA AURELIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very satisfied with the service of William, Aberardo, Jeremias and Felix. Everyone works very hard and I hope management appreciates their hard work. The lady that checked us in was terrible didn’t explain absolutely anything about the hotel. She definitely doesn’t like her job I would not have her in that position. Over all I like this hotel and hope to return soon 😊.
Stayed 5 nights in Oct 2024

10/10 Excellent

Celeste

Liked: Amenities, property conditions & facilities
Clean and well maintained
Stayed 7 nights in Oct 2024

10/10 Excellent

Aldo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it's a party hotel. Overall, its pretty convenient and you have access to the front beach resorts of RIU.
Stayed 2 nights in Sep 2024

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun place with lots of activity. Good god. We are at the Italian restaurant, Asian, and Mexican. All great food. Buffet had anything and everything you could want. Beautiful lobby and bar area. Pools were great. Beach is a short walk down a beautiful path or you can get a ride in golf cart. Beautiful palms trees at beach and water was perfect. Very close to Fifth Avenue shopping and Cozumel ferry.
Stayed 3 nights in Oct 2024

10/10 Excellent

richard a

Stayed 4 nights in Sep 2024

10/10 Excellent

Rene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 7 nights in Sep 2024

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