Hotel Riu Tequila - All Inclusive

3.5 star property

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5 bars/lounges, swim-up bar, poolside bar
Couples treatment room(s), sauna, body treatments, massages on the beach
Sports facility
Reception hall
Reception hall

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar

Explore the area

Map
Ave Xaman-ha, Manzana 3, Lote 19, Playa del Carmen, QROO, 77710
  • Playacar Beach
    ‪7 min walk‬
  • Playacar Golf Club
    ‪2 min drive‬
  • Xcaret Eco Theme Park
    ‪13 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪254 min drive‬

Room options

Double Room (M)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Double Room (E)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Double Room (L)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite (M)

  • 45 sq m
  • Sleeps 3
  • 2 Double Beds

Standard Double Room (B2C-US)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (U)

  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite (B2C-US)

  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

Double Room, 2 Bedrooms (U)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Standard Double Room (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Standard Double Room (U)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite (L)

  • 45 sq m
  • Sleeps 3
  • 2 Double Beds

Double Room, Connecting Rooms (B2C-CA)

  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Standard Double Room (C)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Standard Double Room, Connecting Rooms (L)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite (C)

  • 45 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room, 2 Bedrooms (B2C-US)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Double Room, Connecting Rooms (C)

  • Sleeps 8
  • 1 King Bed and 2 Double Beds

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About this property

Hotel Riu Tequila - All Inclusive

All-inclusive property with 5 restaurants and 4 outdoor pools
5 restaurants, 4 outdoor pools, and a full-service spa are available at this property. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free beach shuttle. Additionally, a nightclub, 5 bars/lounges, and a health club are onsite. Housekeeping is available on request.
Hotel Riu Tequila - All Inclusive offers 630 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies or patios. Flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and ceiling fans. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Hotel Riu Tequila - All Inclusive. During your stay, you're just a quick walk from Piste Cyclable sur Paseo Xaman-Ha. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • The 5 restaurants, swim-up bar, and poolside bar offer choices for drinking and dining
  • Take a swim in the 4 outdoor pools
  • Treat yourself to body treatments, manicures and pedicures, or body scrubs at the spa
  • Services include babysitting, a free kid's club, and dry cleaning/laundry
  • Onsite recreation includes a gym, a sauna, and volleyball
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 2-minute drive from Playacar Golf Club and 10 minutes from Xplor Theme Park
  • Free beach shuttle service
Hotel Riu Tequila - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Tequila - All Inclusive offers its guests a full-service spa, 4 outdoor swimming pools, a health club, and a sauna. There are 5 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A children's pool, a nightclub, and a complimentary children's club are also featured at the family-friendly Hotel Riu Tequila - All Inclusive. Free self parking is available.

Smoking is allowed in designated areas at this Art Deco Playa del Carmen property.

Guests are served free buffet breakfast daily from 7 AM to 10:30 AM.
Rosa Roja - This buffet restaurant serves breakfast, lunch, and dinner.
Bamboo - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Rinascita - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Black Cow - Onsite steakhouse. Open daily.
Beach Club - This buffet restaurant serves lunch, dinner, and light fare. Reservations are required. Open daily.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling
Windsurfing

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Water fitness

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Limo/town car service
  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • 5 bars/lounges
  • 5 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bamboo
  • Beach Club
  • Black Cow
  • Rinascita
  • Rosa Roja

Things to do

  • 18-hole adjacent golf course
  • 4 outdoor pools
  • Beach volleyball
  • Bicycle storage
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Nightclub
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Snorkelling
  • TV in common areas
  • Windsurfing

Family friendly

  • 4 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cot
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Tequila - All Inclusive

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 33.94 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Riu Tequila
Riu Tequila All Inclusive
Riu Tequila All Inclusive Playa del Carmen
Riu Tequila Playa del Carmen
Tequila Riu
ClubHotel Riu Tequila Riviera Maya/Playa Del Carmen, Mexico
Hotel Riu Tequila
Riu Clubhotel Tequila Hotel
Riu Tequila Mexico
Hotel Riu Tequila Riviera Maya/Playa Del Carmen, Mexico
Clubhotel Riu Tequila
Rui Tequila
Hotel Riu Tequila All Inclusive Playa del Carmen
Hotel Riu Tequila All Inclusive

Hotel Riu Tequila - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 540 out of 1004 reviews
Rating 8 - Good. 259 out of 1004 reviews
Rating 6 - Okay. 100 out of 1004 reviews
Rating 4 - Poor. 56 out of 1004 reviews
Rating 2 - Terrible. 49 out of 1004 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Estrella

Stayed 5 nights in Dec 2024

10/10 Excellent

Andres

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy excelente , everything super excelente
Stayed 6 nights in Dec 2024

4/10 Poor

Anthony K

Stayed 7 nights in Nov 2024

10/10 Excellent

Sulton Michael

Liked: Cleanliness
Having
Stayed 3 nights in Nov 2024

10/10 Excellent

Maximilian

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Lovely Resort! Beautiful Beach. We had a great time and would definitely go back.
Stayed 7 nights in Dec 2024

6/10 Okay

Vlada

Liked: Cleanliness, staff & service
Stayed 7 nights in Nov 2024

6/10 Okay

Sara Rachel

Travelled with family
Liked: Cleanliness, staff & service
The entire family ended up with severe food poisoning requiring doctors visits upon our return from the resort. We didn’t use the tap water for tooth brushing or drinking. The linens had stains and hair on them when we arrived. The “upgraded rooms” are not truly upgraded just fun looking wallpaper added. The mattresses are incredibly old and not comfortable. Our ceiling was leaking water from the light fixtures and maintenance did not come when we called. Instead they decided to wait until morning and woke us up at 7am to do the work they said would be taken care of the night before.
Stayed 7 nights in Nov 2024

10/10 Excellent

Anastasia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Nov 2024

10/10 Excellent

Tanisha

Stayed 3 nights in Nov 2024

6/10 Okay

Mila

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The room was old, small, and outdated. The toilet and shower area have no privacy at all.
Stayed 7 nights in Nov 2024

8/10 Good

ARAMIS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good hotel
Stayed 4 nights in Nov 2024

10/10 Excellent

kathreena Maila villanueva

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel provides excellent service with very nice and respectful staff, a lot of fun activities and different entertainment every night! We will definitely recommend and come back to this hotel!!!
Stayed 4 nights in Nov 2024

6/10 Okay

Nicole, irvington

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2024

10/10 Excellent

Eliseo

Travelled with partner
Liked: Cleanliness
Great hospitality, excellent food plus good entertainment. Pool are nice and beach too
Stayed 5 nights in Nov 2024

8/10 Good

Carlos, Los Angeles

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Nov 2024

2/10 Terrible

Leticia

Stayed 5 nights in Nov 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
It was a beautiful place
Stayed 7 nights in Nov 2024

10/10 Excellent

Michael

Travelled with partner
Nice
Stayed 7 nights in Nov 2024

10/10 Excellent

Deborah, Tinley Park

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It rained a few days, some heavy rain downpours, it would help if RIU provided golf cart shuttle services during rain downpours. Vacation guests were walking fast/running with umbrellas, this situation can become hazardous, guests can trip and fall on property.
Stayed 4 nights in Oct 2024

8/10 Good

Shawn, Clairton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the no reservation restaurants
Stayed 4 nights in Nov 2024

10/10 Excellent

Stephen A

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing time they did a great job entertaining us the whole trip
Stayed 7 nights in Nov 2024

10/10 Excellent

Donna

Travelled with partner
Liked: Amenities, property conditions & facilities
Very friendly clean and fun
Stayed 3 nights in Nov 2024

8/10 Good

CESAR, ROGERS

Travelled with family
Liked: Cleanliness, staff & service, amenities
Food was very good but NOt too many options. Same kind of food every day No transportation provide to visit the other Riu resorts that you can share. Long walk to go and enjoy every other resort.

8/10 Good

CESAR O, ROGERS

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I travel with all my family 6 days vacations. I gave 5 rating on Cleanliness, staff service and location. The food was good but they need to change the variety from the buffet, because it basically was almost the same kind of food every day. They also need to provide transportation to go to the other RIU resorts that you can share,because it's a long walk to go from one resort to another. If you stay on Riu Tequila, you need to take a golf cart to go to the beach and it only operates from 8:am to 6: pm. I will suggest to expand the hours of operations for the cart from 7 to 7 instead.

10/10 Excellent

Jasmin Verónica Calderón de

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 6 nights in Nov 2024