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Ocean Riviera Paradise All Inclusive

4.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Ocean Riviera Paradise All Inclusive

View from property
Eden Master Suite
10 bars/lounges, 4 swim-up bars, 5 poolside bars
On the beach, beach volleyball
Free minibar, in-room safe, desk, free WiFi

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • All-inclusive

Explore the area

Map
Playa del Carmen, QROO
  • Playa Xcalacoco
    ‪9 min walk‬
  • Gran Coyote Golf
    ‪4 min drive‬
  • Punta Esmeralda Beach
    ‪9 min drive‬
  • Playa Del Carmen, Quintana Roo (PCM)
    ‪15 min drive‬

Room options

View all photos for Suite (Eden Master Suite Rooftop)

Suite (Eden Master Suite Rooftop)

Suite (Eden Master Suite Rooftop)

  • 186 sq m
  • Ocean view
  • Sleeps 3

View all photos for PRIVILEGE JUNIOR SUITE SWIM UP

PRIVILEGE JUNIOR SUITE SWIM UP

PRIVILEGE JUNIOR SUITE SWIM UP

  • 57 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Privilege Junior Suite Pool View

Free minibar, in-room safe, desk, free WiFi

Privilege Junior Suite Pool View

  • 57 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Eden Junior Suite Garden view

Free minibar, in-room safe, desk, free WiFi

Eden Junior Suite Garden view

  • 57 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Privilege Junior Suite Garden View

Privilege Junior Suite Garden View

Privilege Junior Suite Garden View

  • 57 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for PRIVILEGE MASTER SUITE SWIM UP

View from room

PRIVILEGE MASTER SUITE SWIM UP

  • 115 sq m
  • Sleeps 3

View all photos for Daisy Junior Suite Pool View

View from room

Daisy Junior Suite Pool View

  • 57 sq m
  • Sleeps 4

View all photos for Privilege Master Suite

Free minibar, in-room safe, desk, free WiFi

Privilege Master Suite

  • 115 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Eden Junior Suite with Jacuzzi

Eden Junior Suite with Jacuzzi

Eden Junior Suite with Jacuzzi

  • 57 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Privilege Junior Suite Rooftop

View from room

Privilege Junior Suite Rooftop

  • 135 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Eden Junior Suite Rooftop)

Free minibar, in-room safe, desk, free WiFi

Junior Suite (Eden Junior Suite Rooftop)

  • 135.0 sq m
  • Sleeps 3

View all photos for Standard Room

View from room

Standard Room

  • 135 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Eden Junior Suite Swim Up

Eden Junior Suite Swim Up | View from room

Eden Junior Suite Swim Up

  • 57 sq m
  • Sleeps 3

View all photos for Eden Junior Suite Pool View

Eden Junior Suite Pool View

Eden Junior Suite Pool View

  • 57 sq m
  • Sleeps 4

View all photos for Eden Master Suite

Eden Master Suite

Eden Master Suite

  • 116 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, Sea View (Eden Junior Suite Rooftop)

Free minibar, in-room safe, desk, free WiFi

Junior Suite, Sea View (Eden Junior Suite Rooftop)

  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Eden Junior Suite Ocean View

Free minibar, in-room safe, desk, free WiFi

Eden Junior Suite Ocean View

  • 57 sq m
  • Ocean view
  • Sleeps 4

View all photos for Daisy Junior Suite Garden View

Free minibar, in-room safe, desk, free WiFi

Daisy Junior Suite Garden View

  • 57 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Standard

Free minibar, in-room safe, desk, free WiFi

Junior Suite Standard

  • 57 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Ocean Riviera Paradise All Inclusive

Luxury property on the beach, with 5 outdoor pools
Catch some rays at the beach or spend the day relaxing at Ocean Riviera Paradise All Inclusive's full-service spa. Then enjoy a meal at one of the property's 11 restaurants.
Ocean Riviera Paradise All Inclusive offers 782 accommodations with free minibar items and laptop-compatible safes. LED televisions come with premium satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

3 outdoor tennis courts and a complimentary water park are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Despacio has couples treatment room(s). Services include hot stone massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Ocean Riviera Paradise All Inclusive's great location gets high marks from our customers. During your stay, you're just a quick walk from Playa Xcalacoco. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine at Blue Moon, one of the property's 11 restaurants and 10 bars/lounges
  • Splash around at the free water park or swim in the 5 outdoor pools
  • Treat yourself to Swedish massages, reflexology, or body treatments at Despacio
  • Services include babysitting, a free kid's club, and a lifeguard on site
  • Onsite recreation includes 3 outdoor tennis courts, a 24-hour gym, and basketball
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute drive from Gran Coyote Golf and 9 minutes from Quinta Avenida
Some rates at Ocean Riviera Paradise All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Ocean Riviera Paradise All Inclusive, you'll find a full-service spa, a complimentary water park, and 5 outdoor swimming pools. There are 11 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 4 swim-up bars and 10 bars/lounges. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A children's pool, a nightclub, and a 24-hour fitness center are also featured at the luxury Ocean Riviera Paradise All Inclusive. You'll have access to the outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Playa del Carmen property is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 11:30 AM.
Blue Moon - This restaurant specializes in international cuisine and serves dinner only.
Amaranto - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Villamarina - This restaurant specializes in international cuisine and serves breakfast, lunch, and light fare. A children's menu is available. Open daily.
Ruta 66 - This coffee shop specializes in American cuisine and serves breakfast, lunch, and dinner. Open 24 hours. Open daily.
La Locanda - This theme restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Ocean Riviera Paradise All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Scuba-diving lessons

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM–11:30 AM
  • 11 restaurants and 1 coffee shop/cafe
  • 4 swim-up bars, 5 poolside bars and 10 bars/lounges
  • Room service available

Restaurants on site

  • Blue Moon
  • Amaranto
  • Villamarina
  • Ruta 66
  • La Locanda

Things to do

  • 24-hour fitness centre
  • 5 outdoor pools
  • 3 outdoor tennis courts
  • Access to nearby outdoor pool
  • Arcade/games room
  • Basketball
  • Beach volleyball
  • Bowling alley
  • Children's pool
  • Free water park access
  • Full-service spa
  • Lifeguards on-site
  • Nightclub
  • Playground
  • Private picnics
  • Shopping
  • Tennis
  • Volleyball

Family friendly

  • 5 outdoor pools
  • Access to nearby outdoor pool
  • Arcade/games room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free supervised childcare
  • Free water park access
  • Corner/local shop
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Beachfront location
  • Garden
  • Lifeguards on site
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - Swedish
  • Massage - Thai
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Magnifying mirror

More

  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Double-glazed windows
  • Local artist showcase
  • Mosquito nets
  • Romance packages available
  • Smoke-free property
  • TV in lobby
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan

Bathroom

  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Desk
  • Energy-saving switches
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Front desk staff will greet guests on arrival at the property.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Ocean Riviera Eden beach All Inclusive Playa del Carmen
Ocean Riviera Eden beach All Inclusive
Ocean Riviera Eden beach Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Eden by the beach All Inclusive
All-inclusive property Ocean Riviera Paradise All Inclusive
Ocean Riviera Paradise Eden by the beach All Inclusive

Ocean Riviera Paradise All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 876 out of 1792 reviews" "
Rating 8 - Good. 445 out of 1792 reviews" "
Rating 6 - Okay. 246 out of 1792 reviews" "
Rating 4 - Poor. 115 out of 1792 reviews" "
Rating 2 - Terrible. 110 out of 1792 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Eun Kyung

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort with everything close by
Stayed 7 nights in Oct 2024

6/10 Okay

Karmalita

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Rooms needs an entire overhaul. Fixtures are coming off, lighting is dim.
Stayed 1 night in Oct 2024

6/10 Okay

Renee

Stayed 5 nights in Oct 2024

4/10 Poor

Eduardo

Stayed 2 nights in Oct 2024

8/10 Good

Anna

Travelled with family
Liked: Staff & service, amenities
Great outside pools, great for kids. Were some little problems with hotel room. Great service. Good for vacation with kids. Beach was a little bit frustrating.
Stayed 10 nights in Oct 2024

8/10 Good

Victoria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was a pleasant surprise. Our building concierge was kind, helpful and attentive. Even with a vacation package spiel, we enjoyed the staff selling it. Very respectful on time and considerations.
Stayed 4 nights in Oct 2024

10/10 Excellent

Bailey

Stayed 5 nights in Oct 2024

8/10 Good

Norma Angelica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

8/10 Good

LUIS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Shirantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and food
Stayed 1 night in Oct 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay lovely resort we booked privledge which I personally wouldn’t bother paying for as it’s nothing special and the privledge breakfast buffet was always empty but the resort is fab lots going on and lots to see and do and great snorkling
Stayed 6 nights in Oct 2024

4/10 Poor

Giovanny

Stayed 5 nights in Oct 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is really nice. Would definitely be back again.
Stayed 4 nights in Oct 2024

4/10 Poor

Sonya

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
I did not enjoy the wildlife. I was pleased that the wildlife did not bother anyone although one did run across the table when a couple was eating. That was very disturbing!
Stayed 7 nights in Oct 2024

10/10 Excellent

Glenda, Greenville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

8/10 Good

Bruce

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff are friendly and do their job well. The grounds were not kept up to well (dirty walk ways and quite a lot of garbage from day before not cleaned up. The Koatis in the resort ( and i get it its wild life in and around the resort) were very aggressive especially when there was food around and they deficate every where and no. One would clean up which is very unsanitary. For these reasons would not return to this resort.
Stayed 10 nights in Oct 2024

4/10 Poor

William

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The only positive for this hotel is the staff which were always very nice regardless of who you ran into. We were disappointed in the quality of food at every place that we ate. Even the Steak House which was absolutely raved about was terrible. The room service items were the worse of all and the desserts consisted of warm cheesecake and a rock hard brownie. Beyond the food issues, the hotel is very run down. Paint chipping, roofs leaking in most buildings, no AC in some buildings, the elevators not working, etc. There were also some pretty bad smells. As soon we opened the door to leave the room it smelt like sewage. Our room was not the cleanest with splatters on the floor, patchy repair jobs, stained towels, and a hole in the wall under the bathtub. We had a two story room with a rooftop jacuzzi and we were not able to use it because it would never fill up beyond 1/4 full. The lights in the outdoor seating area didn’t work so we could not be up there at night, and the outdoor furniture mats were very dirty. The drinks were good at all the bars, but you can’t get drinks brought to your room. The only bar open after 8pm is in the lobby, which is all the way on the other side of the resort from our room and a pretty long walk. We never got served in the reserved Privilege areas at the pool either, which was a big bummer. I was really hoping to like this place and have it be our new go to but we are very disappointed and the only saving grace for this hotel is the staff.
Stayed 4 nights in Oct 2024

6/10 Okay

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Jonathan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are fantastic and the food was great in some of the restaurants but the cost for privileged is something that i wish was not so expensive but the pool and locations are always clean. The resort staff should make your guests that are not fluently spanish speaking about the excursion rates and what is expected from your clients (people who operate the excursions)from your guest in regards to tips and maybe offer spanish lessons as an option at the resort. My friends and I enjoyed everything. Thanks for the experience
Stayed 5 nights in Oct 2024

8/10 Good

Glenda, Greenville

Liked: Cleanliness, staff & service, amenities
I didn't like the fact they were painting in my swimout so therefore was unable too use. The smell of the paint was unbearable for causing nausea
Stayed 1 night in Oct 2024

10/10 Excellent

Wendy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time here, will come back with my kids!
Stayed 4 nights in Oct 2024

8/10 Good

Monique

Liked: Cleanliness, staff & service, property conditions & facilities
Great Place to Visit Friendly Staff Overall A Great time. I’d definitely go Back
Stayed 4 nights in Oct 2024

10/10 Excellent

Sherry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My kids and I had the most amazing trip just the 3 of us in October 2024 and I would highly recommend this resort to anyone! :)
Stayed 6 nights in Oct 2024

8/10 Good

Katelyn

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Maybelene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

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