Ocean Riviera Paradise All Inclusive

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Dates

April 2025

May 2025

Free minibar, in-room safe, desk, free WiFi

10 bars/lounges, 4 swim-up bars, 5 poolside bars

Overview
Rooms
Location
Policies

Very good

Popular amenities

All-inclusive
Bar

Explore the area

Playa del Carmen, QROO

Playa Xcalacoco
‪9 min walk‬
Gran Coyote Golf
‪4 min drive‬
El Camaleón Mayakoba Golf Course
‪6 min drive‬
Cancun, Quintana Roo (CUN-Cancun Intl.)
‪46 min drive‬

Room options

Suite (Eden Master Suite Rooftop)

Ocean view
186 sq m
Sleeps 3

PRIVILEGE JUNIOR SUITE SWIM UP

57 sq m
Sleeps 3
1 Double Bed

Privilege Junior Suite Pool View

57 sq m
Sleeps 3
1 King Bed

Eden Junior Suite Garden view

57 sq m
Sleeps 4
1 King Bed OR 2 Queen Beds

Privilege Junior Suite Garden View

Resort view
57 sq m
Sleeps 4
1 King Bed

PRIVILEGE MASTER SUITE SWIM UP

115 sq m
Sleeps 3

Daisy Junior Suite Pool View

57 sq m
Sleeps 4

Privilege Master Suite

115 sq m
Sleeps 3
1 Double Bed

Eden Junior Suite with Jacuzzi

57 sq m
Sleeps 4
1 King Bed

Privilege Junior Suite Rooftop

Resort view
135 sq m
Sleeps 3
1 King Bed

Junior Suite (Eden Junior Suite Rooftop)

135.0 sq m
Sleeps 3

Privilege Junior Suite Rooftop Pool View

135 sq m
Sleeps 3
1 King Bed

Eden Junior Suite Swim Up

57 sq m
Sleeps 3

Eden Junior Suite Pool View

57 sq m
Sleeps 4

Eden Master Suite

Ocean view
116 sq m
Sleeps 4
1 King Bed

Eden Junior Suite Rooftop Ocean View

Sea view
Sleeps 3
1 King Bed

Eden Junior Suite Ocean View

Ocean view
57 sq m
Sleeps 4

Daisy Junior Suite Garden View

57 sq m
Sleeps 4
1 King Bed

Junior Suite Standard

57 sq m
Sleeps 4
1 King Bed

Similar properties

On private beach
Pool
Breakfast included
All-inclusive

for 1 room

includes taxes & fees

19 Apr - 20 Apr

About this property

Luxury property on the beach, with 5 outdoor pools

Catch some rays at the beach or spend the day relaxing at Ocean Riviera Paradise All Inclusive's full-service spa. Then enjoy a meal at one of the property's 11 restaurants.

Ocean Riviera Paradise All Inclusive offers 782 accommodations with free minibar items and laptop-compatible safes. 40-inch LED televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

3 outdoor tennis courts and a complimentary water park are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Despacio has couples treatment room(s). Services include hot stone massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Ocean Riviera Paradise All Inclusive's great location gets high marks from our customers. During your stay, you're just a quick walk from Playa Xcalacoco. You'll find features like free WiFi in public areas and free self parking, plus 5 outdoor pools.

Free WiFi
Free self parking
Enjoy French cuisine at Blue Moon, one of the property's 11 restaurants and 10 bars/lounges
Splash around at the free water park or swim in the 5 outdoor pools
Treat yourself to reflexology, Thai massages, or manicures and pedicures at Despacio
Services include babysitting, a free kid's club, and a lifeguard on site
Onsite recreation includes 3 outdoor tennis courts, a 24-hour gym, and basketball
Guests have great things to say about the pool and the location
9 minutes by car from Quinta Avenida and 15 minutes from Playa del Carmen Main Beach

Ocean Riviera Paradise All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Ocean Riviera Paradise All Inclusive, you'll find a full-service spa, a complimentary water park, and 5 outdoor swimming pools. There are 11 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 4 swim-up bars and 10 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A children's pool, a nightclub, and a 24-hour fitness center are also featured at the luxury Ocean Riviera Paradise All Inclusive. You'll have access to the outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis.

This 5-star Playa del Carmen property is smoke free.

Blue Moon - This bistro specializes in French cuisine and serves dinner only. Reservations are required.

Amaranto - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

Sakura - This theme restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.

Ruta 66 - This restaurant specializes in American cuisine and serves dinner only. Open daily.

La Locanda - This theme restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.

Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

Room service during certain hours

In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Scuba-diving lessons

Land activities

Fitness facilities

Tennis

Volleyball

Entertainment

Onsite entertainment and activities

Access to onsite nightclubs

Awards and affiliations

Eco-Certified Property

This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site
Limited on-site parking

Food and drink

10 bars/lounges
11 restaurants
4 swim-up bars
5 poolside bars
A coffee shop/cafe
Couples/private dining
Private picnics
Snack bar/deli

Restaurants on site

Amaranto
Blue Moon
La Locanda
Ruta 66
Sakura

Things to do

24-hour gym
3 outdoor tennis courts
5 outdoor pools
Arcade/game room
Basketball
Beach volleyball
Billiards/pool table
Bowling alley
Children's pool
Free children's club
Free water park
Full-service spa
Hot tub
Nightclub
Outdoor pool (guest access)
Playground
Shopping
Stereo
Table tennis
TV in common areas

Family friendly

5 outdoor pools
Arcade/game room
Babysitting (surcharge)
Bowling alley
Children's pool
Free children's club
Free supervised activities for children
Free water park access
Grocery/convenience store
Laundry facilities
Lifeguards on site
Playground
Snack bar/deli

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Wedding services

Business services

Business centre
Computer station
Meeting rooms

Outdoors

Garden
On the beach
Pool loungers
Pool umbrellas
Terrace

Full-service spa

Couples treatment rooms
Facials
Hot stone massages
Hot tub
Manicures/pedicures
Reflexology
Sauna
Spa open daily
Steam room
Swedish massages
Thai massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift (79 centimetre wide door)
Magnifying mirror

Room amenities

Bedroom

Bedsheets provided

Bathroom

Free toiletries
Hair dryer
Private bathroom
Towels provided

Entertainment

40-inch LED TV with satellite channels

Food and drink

Coffee/tea maker
Free bottled water
Free stocked minibar
Limited room service

Air conditioning (climate-controlled)
Ceiling fan
Desk
Energy-saving switches in guestrooms
Laptop-compatible safe
LED lighting
Phone
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Kids stay free! Children 2 years old and younger stay free when using existing bedding.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

This property accepts credit cards, debit cards, and cash

This property uses a grey water recycling system

Front desk staff will greet guests on arrival at the property.

We should mention

For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Ocean Riviera Eden beach All Inclusive Playa del Carmen

Ocean Riviera Eden beach All Inclusive

Ocean Riviera Eden beach Playa del Carmen

Ocean Riviera Paradise All Inclusive All-inclusive property

Ocean Riviera Paradise All Inclusive Playa del Carmen

Ocean Riviera Paradise All Inclusive All-inclusive property

Ocean Riviera Paradise All Inclusive Playa del Carmen

Ocean Riviera Eden by the beach All Inclusive

All-inclusive property Ocean Riviera Paradise All Inclusive

Ocean Riviera Paradise Eden by the beach All Inclusive

Ocean Riviera Paradise All Inclusive Reviews

8.2

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Excellent

Pamela

Travelled with family and small children

5 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A great place for families of all ages. There was plenty to do, the food was great with lots of options, the pools and beach were beautiful. We will be back!

Stayed 10 nights in Dec 2024

4/10 Poor

Galina

Travelled with family and small children

4 Jan 2025

Disliked: Cleanliness, staff & service

This is our second trip to Ocean Riviera Paradise and the first time was great but after second trip I won’t be going again. Staff not friendly especially at check in area. Property not as well maintained anymore. Every time it rained we would have water coming through the ceiling. Another big disappointment was cleanliness…cockroaches … they were huge 😬. Never again!

Stayed 8 nights in Dec 2024

8/10 Good

Francesco Angelo

Travelled with family and small children, Travelled with group

4 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We like the resort and the amenities. I did not enjoy the food at all. The buffet has a bird problem and they need to get it rectified. There should never be live animals where humans eat. The resort was great for the kids and we enjoyed our time. The Japanese restaurant was the best out of all restaurants.

Stayed 9 nights in Dec 2024

10/10 Excellent

Lizzie

Travelled with family

Yogesh

Travelled with family

2 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall good. Beach was not as good as i was expecting, due to weeds and Rocks.

Stayed 6 nights in Dec 2024

8/10 Good

Sarah

Travelled with family, Travelled with family and small children, Travelled with group

2 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall our stay was wonderful. The resort is inclusive for just about everyone. Entertainment staff was entertaining and kind. We checked out each of the restaurants and the spa. Don’t regret booking our trip here. That being said, areas/opportunities for improvement or to be mindful of if important to you specifically: 1. Being around wild life was amazing, but despite MANY signs, other guests kept making us uncomfortable by feeding, petting, even kicking the animals. I feel the resort could do more to enforce this expectation. If you lose a towel it’s $100, maybe it should cost money to potentially harm animals. 2. We were a group of 12 under 4 bookings, trying to eat together was an absolute nightmare. More could be done to make group reservations a tolerable experience. It seemed 8 people was the upper limit before staff were flustered trying to accommodate us. 3. We booked a tour or whatever from the resort for 11 of us, as 1 was unsure if they’d be well the next day. The agent was extremely pushy and sold us on the fact we could add the last person ‘no problem’, as the van would be 12 people and no one was going to book for the 1 person by the next day. Next morning came and we could not add the last person. There was no 12th seat. This did mean someone from our group sat out, and alone for 8 hours. We felt a real absence of empathy from everyone when trying to deal with this and ultimately nothing was able to be done.

Stayed 7 nights in Dec 2024

2/10 Terrible

Glendia

2 Jan 2025

Stayed 3 nights in Dec 2024

8/10 Good

Veniamin

1 Jan 2025

👍

Stayed 14 nights in Dec 2024

6/10 Okay

Aaron

1 Jan 2025

Stayed 1 night in Dec 2024

4/10 Poor

nancy

31 Dec 2024

Disliked: Staff & service, property conditions & facilities

Rocky beach, servers not friendly, receptionist not friendly, they looked tire and understaff, crowded and pool area dirty

Stayed 4 nights in Dec 2024

6/10 Okay

Laura Ashley

Travelled with family

31 Dec 2024

Our stay at Ocean Riviera Paradise was okay—better than some, worse than others. The rooms were nicely decorated, though one had mould on the ceiling. Cleaning staff were friendly and left us small goodies. There are many pools, but access depends on where you’re staying. We mainly used the Eden pool, which loses sun early but was the best option. The ocean pool was packed, and getting drinks there took forever. The Eden pool bartenders were awesome but clearly overworked. Daytime food options were inconvenient. You could walk to the kids’ pool for burgers, wait an hour at the ocean restaurant, or get room service, which we often did. Room service has limited hours and charges after 10 PM and for breakfast. Orders are per person, not per room, with a one-order-per-hour limit. The buffet was just okay, better skipped for lunch or dinner. The steakhouse, Italian, and Sukra restaurants were excellent, and Route 66 was a good backup but first-come, first-served. We attended the sales presentation. While the math works out for the deal, they push you to buy before fully experiencing the resort, likely because it won’t impress you by the end. It took 150 minutes instead of the promised 90 but was worth the spa upgrade—Sandra at the spa was incredible! We chose this resort for its allergy-friendly reputation, as my mom is Celiac. Unfortunately, she was contaminated at least once, leaving her stuck in the room for days. They’re more accommodating than most but not perfect.

Stayed 7 nights in Dec 2024

6/10 Okay

Ashley

Travelled with family

30 Dec 2024

Liked: Cleanliness, staff & service, amenities

We did genuinely enjoy our stay here. The resort is clean, and the staff are very friendly. The food is actually very good, with lots of variety. The resort rooms have seen some wear and could probably use some maintaining. We were in the Eden section on the 4th floor. We had one day of very bad rain and had an insane amount of water leak into our room. Shouldn’t be an issue because I’ve never seen it rain that hard before. Our biggest issue, the lines!!! To make a reso at the Teppanyaki, you had to line up at 8:30 AM and wait 1 hr to make your booking. If you didn’t arrive to the buffet during “non-peak” hours, expect to get NO food, and wait in more lines. 45 min waits to get into lunch restaurants, 30 min wait to grab your coffee from the coffee shop. It was really quite frustrating. Was not enjoyable to set an alarm on my holiday to get up early enough to get food for breakfast. That being said, after making a few pivots with timing, we did have a good time. The staff are friendly, the beach is wonderful and the resort grounds are kept clean and the food is great. I don’t think I would personally stay here again, but I would say it’s a nice hotel to go to on a budget.

Stayed 7 nights in Dec 2024

8/10 Good

Jamie

Travelled with family

27 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was such a great trip especially with the kids!

Stayed 6 nights in Dec 2024

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Ocean Riviera Paradise All Inclusive

Choose dates to view prices

Photo gallery for Ocean Riviera Paradise All Inclusive

Reviews

Popular amenities

Explore the area

Room options

View all photos for Suite (Eden Master Suite Rooftop)

Suite (Eden Master Suite Rooftop)

View all photos for PRIVILEGE JUNIOR SUITE SWIM UP

PRIVILEGE JUNIOR SUITE SWIM UP

View all photos for Privilege Junior Suite Pool View

Privilege Junior Suite Pool View

View all photos for Eden Junior Suite Garden view

Eden Junior Suite Garden view

View all photos for Privilege Junior Suite Garden View

Privilege Junior Suite Garden View

View all photos for PRIVILEGE MASTER SUITE SWIM UP

PRIVILEGE MASTER SUITE SWIM UP

View all photos for Daisy Junior Suite Pool View

Daisy Junior Suite Pool View

View all photos for Privilege Master Suite

Privilege Master Suite

View all photos for Eden Junior Suite with Jacuzzi

Eden Junior Suite with Jacuzzi

View all photos for Privilege Junior Suite Rooftop

Privilege Junior Suite Rooftop

View all photos for Junior Suite (Eden Junior Suite Rooftop)

Junior Suite (Eden Junior Suite Rooftop)

View all photos for Privilege Junior Suite Rooftop Pool View

Privilege Junior Suite Rooftop Pool View

View all photos for Eden Junior Suite Swim Up

Eden Junior Suite Swim Up

View all photos for Eden Junior Suite Pool View

Eden Junior Suite Pool View

View all photos for Eden Master Suite

Eden Master Suite

View all photos for Eden Junior Suite Rooftop Ocean View

Eden Junior Suite Rooftop Ocean View

View all photos for Eden Junior Suite Ocean View

Eden Junior Suite Ocean View

View all photos for Daisy Junior Suite Garden View

Daisy Junior Suite Garden View

View all photos for Junior Suite Standard

Junior Suite Standard

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About this property

Ocean Riviera Paradise All Inclusive

All-inclusive details

Gratuities and taxes

Food and beverages

Activities and facilities/equipment

Water activities

Land activities

Entertainment

Awards and affiliations

Languages

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in