Ocean Riviera Paradise All Inclusive

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Dates

January 2025

February 2025

Free minibar, in-room safe, desk, free WiFi

10 bars/lounges, 4 swim-up bars, 5 poolside bars

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar

Pool

All-inclusive

Explore the area

Playa del Carmen, QROO

Playa Xcalacoco
9 min walk
Gran Coyote Golf
4 min drive
Punta Esmeralda Beach
9 min drive
Playa Del Carmen, Quintana Roo (PCM)
15 min drive

Room options

Junior Suite (Eden Junior Suite Rooftop)

135.0 sq m
Sleeps 3

Eden Junior Suite Swim Up

57 sq m
Sleeps 3

Suite (Eden Master Suite Rooftop)

186 sq m
Ocean view
Sleeps 3

PRIVILEGE JUNIOR SUITE SWIM UP

57 sq m
Sleeps 3
1 Double Bed

Eden Junior Suite Pool View

57 sq m
Sleeps 4

Privilege Junior Suite Pool View

57 sq m
Sleeps 3
1 King Bed

Eden Master Suite

116 sq m
Ocean view
Sleeps 3
1 King Bed

Eden Junior Suite Garden view

57 sq m
Sleeps 4
1 King Bed OR 2 Queen Beds

Privilege Junior Suite Garden View

57 sq m
Resort view
Sleeps 3
1 King Bed

PRIVILEGE MASTER SUITE SWIM UP

115 sq m
Sleeps 3

Daisy Junior Suite Pool View

57 sq m
Sleeps 4

Eden Junior Suite Ocean View

57 sq m
Ocean view
Sleeps 4

Privilege Master Suite

115 sq m
Sleeps 4
1 Double Bed

Eden Junior Suite with Jacuzzi

57 sq m
Sleeps 3
1 King Bed

Privilege Junior Suite Rooftop

135 sq m
Resort view
Sleeps 3

Daisy Junior Suite Garden View

57 sq m
Sleeps 4
1 King Bed

Junior Suite Standard

57 sq m
Sleeps 4
1 King Bed

Similar properties

Pool

Hot tub

Breakfast included

All-inclusive

for 1 room

includes taxes & fees

5 Jan - 6 Jan

About this property

Luxury property on the beach, with 5 outdoor pools

Catch some rays at the beach or spend the day relaxing at Ocean Riviera Paradise All Inclusive's full-service spa. Then enjoy a meal at one of the property's 11 restaurants.

Ocean Riviera Paradise All Inclusive offers 782 accommodations with free minibar items and laptop-compatible safes. LED televisions come with premium satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

3 outdoor tennis courts and a complimentary water park are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Despacio has couples treatment room(s). Services include hot stone massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Ocean Riviera Paradise All Inclusive's great location gets high marks from our customers. During your stay, you're just a quick walk from Playa Xcalacoco. Features include free breakfast, free WiFi in public areas, and free self parking.

Free buffet breakfast served daily
Free WiFi
Free self parking
Enjoy international cuisine at Blue Moon, one of the property's 11 restaurants and 10 bars/lounges
Splash around at the free water park or swim in the 5 outdoor pools
Treat yourself to facials, massages, or reflexology at Despacio
Services include babysitting, a free kid's club, and a lifeguard on site
Onsite recreation includes 3 outdoor tennis courts, a 24-hour gym, and basketball
Guests have great things to say about the pool and the helpful staff
9 minutes by car from Quinta Avenida and 11 minutes from Tres Rios Ecopark

Ocean Riviera Paradise All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Ocean Riviera Paradise All Inclusive, you'll find a full-service spa, a complimentary water park, and 5 outdoor swimming pools. There are 11 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 4 swim-up bars and 10 bars/lounges. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A children's pool, a nightclub, and a 24-hour fitness center are also featured at the luxury Ocean Riviera Paradise All Inclusive. You'll have access to the outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Playa del Carmen property is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 11:30 AM.

Blue Moon - This restaurant specializes in international cuisine and serves dinner only.

Amaranto - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

Villamarina - This restaurant specializes in international cuisine and serves breakfast, lunch, and light fare. A children's menu is available. Open daily.

Ruta 66 - This coffee shop specializes in American cuisine and serves breakfast, lunch, and dinner. Open 24 hours. Open daily.

La Locanda - This theme restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.

Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

Room service during certain hours

In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Scuba-diving lessons

Land activities

Fitness facilities

Tennis

Volleyball

Entertainment

Onsite entertainment and activities

Access to onsite nightclubs

Awards and affiliations

Eco-Certified Property

This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Limited on-site parking

Food and drink

Free buffet breakfast available daily 6:00 AM–11:30 AM
11 restaurants and 1 coffee shop/cafe
4 swim-up bars, 5 poolside bars and 10 bars/lounges
Room service available

Restaurants on site

Blue Moon
Amaranto
Villamarina
Ruta 66
La Locanda

Things to do

24-hour fitness centre
5 outdoor pools
3 outdoor tennis courts
Access to nearby outdoor pool
Arcade/games room
Basketball
Beach volleyball
Bowling alley
Children's pool
Free water park access
Full-service spa
Lifeguards on-site
Nightclub
Playground
Private picnics
Shopping
Tennis
Volleyball

Family friendly

5 outdoor pools
Access to nearby outdoor pool
Arcade/games room
Babysitting (surcharge)
Bowling alley
Children's pool
Free children's club
Free supervised childcare
Free water park access
Corner/local shop
Laundry facilities
Playground
Snack bar/deli

Conveniences

ATM/banking services
Lift
Front-desk safe
Gift shop/newsstand
Corner/local shop
Reception hall

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Business services

Business centre
Computer station
Meeting rooms

Outdoors

Beachfront location
Garden
Lifeguards on site
Pool sunloungers
Pool umbrellas
Terrace

Spa

Body treatments
Couples treatment room(s)
Facials
Manicures and pedicures
Massage - hot stone
Massage - Swedish
Massage - Thai
Reflexology
Sauna
Spa open daily
Hot tub
Steam room

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Lift door width (centimetres): 79
Magnifying mirror
Wheelchair-accessible (may have limits)

At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
Couples dining
Double-glazed windows
Local artist showcase
Mosquito nets
Romance packages available
Smoke-free property
TV in lobby
Vegetarian dining options

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets
Ceiling fan

Bathroom

Deep-soaking bath
Free toiletries
Hairdryer
Shower
Towels

Entertainment

LED TV
Premium channels
Satellite channels

Food and drink

Coffee/tea maker
Free bottled water
Free minibar

Desk
Energy-saving switches
Laptop-compatible safe
LED light bulbs
Phone
Water-efficient showers only
Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Ocean Riviera Paradise All Inclusive

Children and extra beds

Children are welcome.

Kids stay free! Children 2 years old and younger stay free when using existing bedding.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

This property accepts credit cards, debit cards, and cash

This property uses a grey water recycling system

Front desk staff will greet guests on arrival.

We should mention

For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Pets and service animals are not allowed on site.

Property is also known as

Ocean Riviera Eden beach All Inclusive Playa del Carmen

Ocean Riviera Eden beach All Inclusive

Ocean Riviera Eden beach Playa del Carmen

Ocean Riviera Paradise All Inclusive All-inclusive property

Ocean Riviera Paradise All Inclusive Playa del Carmen

Ocean Riviera Paradise All Inclusive All-inclusive property

Ocean Riviera Paradise All Inclusive Playa del Carmen

Ocean Riviera Eden by the beach All Inclusive

All-inclusive property Ocean Riviera Paradise All Inclusive

Ocean Riviera Paradise Eden by the beach All Inclusive

Ocean Riviera Paradise All Inclusive Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

6/10 Okay

Jessica

22 Sept 2024

Stayed 4 nights in Aug 2024

10/10 Excellent

Fernanda

Travelled with partner

22 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This hotel is a great stay if you are looking for comfortable accommodation while on vacation & If you want a good price. Since the hotel was so affordable we were able to spend extra in other areas like excursions. Also they were kind enough to upgrade us to the adults only side when they realized it was just 2 adults! It was a great start to our trip. All of the staff was really nice. Some things I really liked were the cleanliness, the hotel rooms, and the pools. And the coffee at Mike’s Cafe!!! The beachfront was not huge but it was as expected based on the photos and reviews. To be honest the worst part about our stay was the buffet food. Thankfully the resort had restaurants & the restaurant dining did have better quality food. Thank you Ocean Riviera for the wonderful stay. Overall positive experience

Stayed 6 nights in Sep 2024

10/10 Excellent

maria

Travelled with family and small children

20 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

this property is perfect for families we absolutely loved ths place

Stayed 5 nights in Aug 2024

8/10 Good

Zach Alan

20 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Sep 2024

8/10 Good

AnnaMaria

19 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Sep 2024

6/10 Okay

Becky

Travelled with partner

17 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The facility and the faculty were very nice but the food is not worth it. We were pretty disappointed with the food.

Stayed 3 nights in Sep 2024

10/10 Excellent

Andrenne

17 Sept 2024

Stayed 5 nights in Aug 2024

10/10 Excellent

Garrett

Travelled with partner

17 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had an amazing stay at the Ocean Riviera Paradise. This was our honeymoon trip and it was perfect. We got the privilege package which made our stay so much better. Our Butler Hugo, was always extremely helpful and kind. He helped us with dinner reservations and sent messages to us everyday making sure everything was good and if we needed anything. Anyone planning on going on a trip here I encourage you to do the privilege package as it makes the vacation so much better!

Stayed 7 nights in Sep 2024

8/10 Good

Claude, Pinehill

Travelled with partner

16 Sept 2024

Liked: Amenities

Absolutely great property!!

Stayed 3 nights in Sep 2024

8/10 Good

Angela Carol

Travelled with partner

14 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property itself was wonderful! The amenities were great and the food was good. My only complaint is with the room. We got the suite with the hot tub on the private roof. The room was old, run down and broken. There was a table with 1 chair. The drawer in the closet was literally falling apart. The paint was peeling and I’m sure I saw mold in the closet. The hot tub was definitely not cleaned before our stay. One more thing, we got room service one night and then wanted dessert and tried to order again and they said we had to pay for the second order. Even though this was all inclusive. Overall the good outweighed the bad because the resort itself was great for the price. The room was disappointing.

Stayed 4 nights in Aug 2024

10/10 Excellent

Jose

Travelled with family, Travelled with family and small children

14 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Exceeded our expectations, we will come back for sure.

Stayed 3 nights in Sep 2024

10/10 Excellent

Francisco Javier

14 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Sep 2024

6/10 Okay

Cherokee

14 Sept 2024

Liked: Staff & service

Stayed 4 nights in Sep 2024

10/10 Excellent

Ivona

Travelled with partner

13 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It is beautiful resort and beach is right away there rhat you can swim. Stuff is amazing, nice and positive, very hard working people. They do everything to make you feel comfortable. The beach was cleaned every morning if there was a seaweed.

Stayed 8 nights in Aug 2024

10/10 Excellent

Maribel

13 Sept 2024

Stayed 4 nights in Aug 2024

8/10 Good

Gualberto

13 Sept 2024

Stayed 3 nights in Sep 2024

10/10 Excellent

Aruna Silan

12 Sept 2024

Stayed 7 nights in Aug 2024

10/10 Excellent

Nancy

Travelled with family

10 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My family and I really enjoyed our stay. Staff was friendly, food was yummy and the entertainment/activities were fun. We hope to return again!

Stayed 5 nights in Aug 2024

6/10 Okay

Joshua

8 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Good time

Stayed 3 nights in Sep 2024

10/10 Excellent

Jon

Travelled with partner

8 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a great time the property is quite large and a lot of walking or if you prefer to take the shuttle. The food is better than Las Vegas. The staff is wonderful and very helpful if you need anything. We will definitely be back, next year. Loved it.

Stayed 6 nights in Aug 2024

10/10 Excellent

Marcel

7 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall a great resort experience. Friendly staff and quick service through the Privilege package.

Stayed 6 nights in Sep 2024

10/10 Excellent

Monica

Travelled with family

6 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My Family had an amazing time. Looking forward to for next year.

Stayed 4 nights in Aug 2024

10/10 Excellent

Walter

4 Sept 2024

Stayed 3 nights in Aug 2024

10/10 Excellent

Hirak, Waterdown

3 Sept 2024

Stayed 3 nights in Aug 2024

8/10 Good

Paolo

Travelled with family, Travelled with family and small children, Travelled with group

2 Sept 2024

Liked: Cleanliness, staff & service, amenities

I booked Daisy suite because I have young kids and I want to be close to the kids area.. they booked me to Eden and its too late for me to realized this is far for us. It’s supposed to be more expensive room but does not feel like it. If I have known that our room in Eden will be much older room and no views, I should have keep my original booking. Overall the service and food is good and you got what you pay for. If you like beach, there’s not really a place to lounge in the beach area.. the shore is not that great but again, there’s plenty of other things to do in the resort. So it really depends whats important for you on your vacation

Stayed 5 nights in Aug 2024