Ocean Riviera Paradise All Inclusive

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Dates

December 2024

January 2025

10 bars/lounges, 3 poolside bars, swim-up bar

Free minibar, in-room safe, desk, free WiFi

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar

All-inclusive

Pool

Room service

Spa

Gym

Explore the area

Playa del Carmen, QROO

Playa Xcalacoco
9 min walk
Gran Coyote Golf
4 min drive
Punta Esmeralda Beach
9 min drive
Playa Del Carmen, Quintana Roo (PCM)
15 min drive

Room options

Junior Suite (Eden Junior Suite Rooftop)

135.0 sq m
Sleeps 3

Eden Junior Suite Swim Up

57 sq m
Sleeps 3

Suite (Eden Master Suite Rooftop)

186 sq m
Ocean view
Sleeps 3

PRIVILEGE JUNIOR SUITE SWIM UP

57 sq m
Sleeps 3
1 Double Bed

Eden Junior Suite Pool View

57 sq m
Sleeps 4

Privilege Junior Suite Pool View

57 sq m
Sleeps 3
1 King Bed

Eden Master Suite

116 sq m
Ocean view
Sleeps 3
1 King Bed

Eden Junior Suite Garden view

57 sq m
Sleeps 4
1 King Bed OR 2 Queen Beds

Privilege Junior Suite Garden View

57 sq m
Resort view
Sleeps 3
1 King Bed

PRIVILEGE MASTER SUITE SWIM UP

115 sq m
Sleeps 3

Daisy Junior Suite Pool View

57 sq m
Sleeps 4

Eden Junior Suite Ocean View

57 sq m
Ocean view
Sleeps 4

Privilege Master Suite

115 sq m
Sleeps 4
1 Double Bed

Eden Junior Suite with Jacuzzi

57 sq m
Sleeps 3
1 King Bed

Privilege Junior Suite Rooftop

135 sq m
Resort view
Sleeps 3

Daisy Junior Suite Garden View

57 sq m
Sleeps 4
1 King Bed

Junior Suite Standard

57 sq m
Sleeps 4
1 King Bed

Similar properties

Pool

All-inclusive

Spa

Free WiFi

for 1 night

includes taxes & fees

5 Dec - 6 Dec

About this property

Luxury property on the beach, with 5 outdoor swimming pools

Catch some rays at the beach or spend the day relaxing at Ocean Riviera Paradise All Inclusive's full-service spa. Then enjoy a meal at one of the property's 11 restaurants.

Ocean Riviera Paradise All Inclusive offers 782 accommodations with free minibar items and laptop-compatible safes. LED televisions come with premium satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

3 outdoor tennis courts and a complimentary water park with waterslides are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Despacio has couples treatment room(s). Services include hot stone massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Ocean Riviera Paradise All Inclusive's great location gets high marks from our customers. During your stay, you're just a quick walk from Playa Xcalacoco. You'll find features like free WiFi in public areas and free self parking, plus 5 outdoor pools.

Free WiFi
Free self parking
Enjoy international cuisine at Blue Moon, one of the property's 11 restaurants and 10 bars/lounges
Splash around at the free water park with a waterslide or swim in the 5 outdoor pools
Treat yourself to massages, manicures and pedicures, or facials at Despacio
Services include babysitting, a free kid's club, and dry cleaning/laundry
Onsite recreation includes 3 outdoor tennis courts, a gym, and basketball
Guests have great things to say about the location and the clean accommodations
15 minutes by car from Playa del Carmen Main Beach and 6 minutes from El Camaleón Mayakoba Golf Course

Ocean Riviera Paradise All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Ocean Riviera Paradise All Inclusive, you'll find a full-service spa, a complimentary water park, and 5 outdoor swimming pools. There are 11 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 10 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A children's pool, a nightclub, and a fitness center are also featured at the luxury Ocean Riviera Paradise All Inclusive. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Playa del Carmen property is smoke free.

Blue Moon - This restaurant specializes in international cuisine and serves dinner only.

Amaranto - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

Villamarina - This restaurant specializes in international cuisine and serves breakfast, lunch, and light fare. A children's menu is available. Open daily.

Ruta 66 - This coffee shop specializes in American cuisine and serves breakfast, lunch, and dinner. Open 24 hours. Open daily.

La Locanda - This theme restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.

Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

Room service during certain hours

In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Scuba-diving lessons

Land activities

Fitness facilities

Tennis

Volleyball

Entertainment

Onsite entertainment and activities

Access to onsite nightclubs

Awards and affiliations

Eco-Certified Property

This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Limited on-site parking

Food and drink

11 restaurants and 1 coffee shop/cafe
3 poolside bars, 10 bars/lounges and 1 swim-up bar
Room service available

Restaurants on site

Blue Moon
Amaranto
Villamarina
Ruta 66
La Locanda

Things to do

5 outdoor pools
3 outdoor tennis courts
Arcade/games room
Basketball
Beach volleyball
Bowling alley
Children's pool
Fitness centre
Free water park access
Full-service spa
Nightclub
Playground
Shopping
Tennis
Volleyball

Family friendly

5 outdoor pools
Arcade/games room
Babysitting (surcharge)
Bowling alley
Children's pool
Free children's club
Free supervised childcare
Free water park access
Corner/local shop
Laundry facilities
Playground
Snack bar/deli
Water slide

Conveniences

ATM/banking services
Front-desk safe
Gift shop/newsstand
Corner/local shop
Reception hall

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Business services

Business centre
Computer station
Meeting rooms

Outdoors

Beachfront location
Garden
Terrace

Spa

Body treatments
Couples treatment room(s)
Facials
Manicures and pedicures
Massage - hot stone
Massage - Swedish
Massage - Thai
Reflexology
Sauna
Spa open daily
Hot tub
Steam room

Accessibility

This property does not have any lifts

At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Local artist showcase
Mosquito nets
Smoke-free property
TV in lobby
Vegetarian dining options

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets
Ceiling fan

Bathroom

Deep-soaking bath
Free toiletries
Hairdryer
Shower
Towels

Entertainment

LED TV
Premium channels
Satellite channels

Food and drink

Coffee/tea maker
Free bottled water
Free minibar

Desk
Energy-saving switches
Laptop-compatible safe
LED light bulbs
Phone
Water-efficient showers only
Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Kids stay free! Children 2 years old and younger stay free when using existing bedding.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

This property accepts credit cards, debit cards, and cash

This property uses a grey water recycling system

Front desk staff will greet guests on arrival.

We should mention

For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

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Ocean Riviera Paradise All Inclusive Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

8/10 Good

Rophy

Travelled with family

23 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Our stay here was amazing, The staff ensured we were taken care of and my family enjoyed everything!! I highly recommend this place

Stayed 5 nights in Aug 2024

8/10 Good

odayne

Travelled with partner

22 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The overall facilities was good and convenient to both kids and adults, the transportation around the property is a plus and always available, restaurant options was good and the food was good aswell. We waited two hoyrs for a room service order, one thst they told us will arrive in 45 mins, we didnt want the food no more because it was way too late. I didnt like how thw tour desk told us that the tour was two hours when it was an all day tour, because tbey wanted us to stay out and spend money at particular locations.

Stayed 4 nights in Aug 2024

10/10 Excellent

Alejandro

Travelled with family, Travelled with family and small children

22 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

La vd muy buen servicio de varias personas del hotel, en los restaurantes, carritos, etc; muy buena experiencia

Stayed 6 nights in Aug 2024

10/10 Excellent

DAVID

21 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Todo buejo

Stayed 5 nights in Aug 2024

8/10 Good

Rosanna A, Thunderbay

21 Aug 2024

Liked: Cleanliness, property conditions & facilities

everything was great not happy with the expedia full refundable policy, it gave us a lot of problems trying to get a traveler off the trip that was refundable !!!

Stayed 6 nights in Aug 2024

8/10 Good

Armando

20 Aug 2024

Liked: Cleanliness, amenities, property conditions & facilities

Stayed 5 nights in Aug 2024

10/10 Excellent

Karen

20 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Aug 2024

10/10 Excellent

lissette angie

Travelled with family

19 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Our assigned room was on the first floor, we told them my mom is afraid of bugs and insects. They did their best and upgraded us to a beautiful ocean view 2 story suite with a terrace and hot tub. We had an amazing and comfortable stay.

Stayed 3 nights in Aug 2024

10/10 Excellent

Skyelah

19 Aug 2024

Liked: Cleanliness, staff & service

Stayed 4 nights in Aug 2024

8/10 Good

Jose, Houston

Travelled with family

18 Aug 2024

Liked: Cleanliness, property conditions & facilities

I recommend that more employees are needed in the restaurants, the service is terrible and it is the lack of staff and the few that there are look tired due to overwork, it doesn't seem fair to them and. for guests. More activities and less vulgar reggaeton, food needs more variety, the same thing every day. Specialty restaurants need to improve quality. The excellent treatment and the hotel, the incredible concept.

Stayed 5 nights in Aug 2024

8/10 Good

Robert

Travelled with family

18 Aug 2024

Liked: Cleanliness, staff & service, amenities

Really enjoyed our stay. The only downside is that the evening entertainment needs to be indoors due to the humidity. Staff were nice, and we got good value for our money.

Stayed 7 nights in Aug 2024

2/10 Terrible

Aurora

18 Aug 2024

Liked: Cleanliness

Stayed 4 nights in Aug 2024

8/10 Good

JENDA

Travelled with family

18 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Definitely nice but I would say I am very disappointed in the food… the food is probably what I liked the least.

Stayed 4 nights in Aug 2024

6/10 Okay

Don

17 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Aug 2024

8/10 Good

Chantelle

16 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

There were a lot of activities for families, couples, singles you name it. We had a great time and look forward to returning.

Stayed 4 nights in Aug 2024

10/10 Excellent

Kiara

16 Aug 2024

Stayed 7 nights in Jul 2024

6/10 Okay

Anthony

Travelled with family and small children

15 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

It was really kid friendly.

Stayed 6 nights in Aug 2024

6/10 Okay

Anastasia

15 Aug 2024

Liked: Cleanliness, staff & service

Very hard working staff, clean rooms. But everything is very dated and needs major renovation or replacement. We had a serious stomach problems after eating in one of their restaurants. The beach is dirty and you can’t use it. There is a lot of walking from your room to the restaurants, beach or the main lobby. You have to take a train to commute around the resort.

Stayed 9 nights in Jul 2024

6/10 Okay

Jasmin

15 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Aug 2024

10/10 Excellent

Alesandro

Travelled with family

15 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything good the restaurant was good excellent

Stayed 4 nights in Aug 2024

4/10 Poor

Sergiy

Travelled with family, Travelled with family and small children

14 Aug 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Adults smoking and drinking right next to kids swimming pool. Wi-Fi sucks, staff tries to sell you membership all the time, shuttle from Mexico Travel Solution forgot to pick us up to take to airport, had to call for a cab. Our luggage did not get picked up on time. Avoid this place.

Stayed 5 nights in Aug 2024

8/10 Good

Tiffany

14 Aug 2024

Liked: Cleanliness, property conditions & facilities

Stayed 4 nights in Aug 2024

10/10 Excellent

Luis

Travelled with family

14 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Absolute beautiful place with an A1 rating

Stayed 4 nights in Jul 2024

10/10 Excellent

Jorge E

Travelled with family

13 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

What I didn't like was the schedule of the services in the pool, it starts very late and ends very early, just like breakfast is very late for people who go on excursions outside the hotel.

Stayed 3 nights in Aug 2024