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Royal Solaris Cancun - All Inclusive

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Royal Solaris Cancun - All Inclusive

Outdoor pool, pool umbrellas, pool loungers
Aerial view
Deluxe Room, Ocean View
Reception
Deluxe Room, Jetted Tub, Ocean View

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • All-inclusive
  • Room service
  • Housekeeping
  • Spa

Explore the area

Map
Boulevard Kukulcan Km 20.5, Lote 64, 2a etapa, Seccion A, Zona Hotelera, Cancun, QROO, 77500
  • El Rey Ruins
    ‪13 min walk‬
  • Iberostar Cancun Golf Course
    ‪13 min walk‬
  • Delfines Beach
    ‪16 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪13 min drive‬

Room options

View all photos for Deluxe Room, Ocean View

Deluxe Room, Ocean View

Deluxe Room, Ocean View

  • 34 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room (Deal of the Day)

Free minibar, in-room safe, desk, blackout curtains

Deluxe Room (Deal of the Day)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, Jetted Tub, Ocean View

Deluxe Room, Jetted Tub, Ocean View

Deluxe Room, Jetted Tub, Ocean View

  • 34 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Romance Package, Ocean View

Beach/ocean view

Romance Package, Ocean View

  • 34 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Lagoon Room

Free minibar, in-room safe, desk, blackout curtains

Deluxe Lagoon Room

  • 34 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

Exterior

GR Solaris Cancun & Spa - All Inclusive

Pool
All-inclusive
Spa
Kids pool
4.0 out of 5, Very good, (3739)
The price is €298
for 1 room
includes taxes & fees
3 Feb - 4 Feb
GR Solaris Cancun & Spa - All Inclusive

About this property

Royal Solaris Cancun - All Inclusive

Family fun on the beach, with outdoor pool, near Delfines Beach
At Royal Solaris Cancun - All Inclusive, hit the beach, dine onsite at Las Fuentes, or enjoy a drink at one of the property's 2 bars/lounges. Housekeeping is available on request.
Royal Solaris Cancun - All Inclusive offers 299 accommodations with free minibar items and safes. 40-inch LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Cancun property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Guests under 18 years old are not allowed in the fitness facility or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy and reflexology.
Our customers tell us they can't get enough of the helpful staff at Royal Solaris Cancun - All Inclusive. During your stay, you're just a quick walk from Nichupté Lagoon. Enjoy features like free WiFi in public areas and free valet parking, plus 3 restaurants.
  • Free WiFi
  • Free valet parking and self parking
  • Drinking and dining options include 3 restaurants, a swim-up bar, and 2 bars/lounges
  • Take a swim in the outdoor pool
  • Services include a free kid's club, a lifeguard on site, and dry cleaning/laundry
  • Onsite recreation includes a gym, fitness classes, and a playground
  • Guests have great things to say about the beach and the clean accommodations
  • 13 minutes by foot from Iberostar Cancun Golf Course and a 1-minute drive from Delfines Beach
Royal Solaris Cancun - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Royal Solaris Cancun - All Inclusive offers its guests a children's pool, an outdoor pool, and a fitness center. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a swim-up bar. WiFi is free in public spaces.

Spa services, a complimentary children's club, and gift shops/newsstands are also featured at the family-friendly Royal Solaris Cancun - All Inclusive. Free self parking and valet parking are available. A complete renovation of Royal Solaris Cancun - All Inclusive was completed in June 2020.

Smoking is allowed in designated areas at this Cancun property.

Las Fuentes - This buffet restaurant serves breakfast only.
Rosmarinus - Overlooking the ocean, this buffet restaurant serves lunch and dinner. Open daily.
Marcopolo - This fine-dining restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open daily.
Late night fare is available from 24-hour room service.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness

Entertainment

Onsite entertainment and activities
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site

Food and drink

  • 3 restaurants
  • 2 bars/lounges and 1 swim-up bar
  • 24-hour room service

Restaurants on site

  • Las Fuentes
  • Rosmarinus
  • Marcopolo

Things to do

  • Fitness classes
  • Children's pool
  • Fitness centre
  • Lifeguards on-site
  • Outdoor pool
  • Playground
  • Shopping
  • Spa services
  • Yoga classes

Family friendly

  • Children's pool
  • Free children's club
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Outdoors

  • Beachfront location
  • Garden
  • Lifeguards on site
  • Pool sunloungers
  • Pool umbrellas

Spa

  • Body scrubs
  • Body treatments
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Reflexology

Accessibility

  • Lift

More

  • At least 80% of lighting from LEDs
  • Beach towels
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Designated smoking areas
  • Double-glazed windows
  • Renovated entire property – June 2020
  • Romance packages available
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 40-inch LED TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 5 percent for credit card payments
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property does not allow early check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The hotel advises that room view requests made during booking are subject to availability at check-in.
All payments made by American Express credit card applies a 5% fee in case of cancellations and/or refund.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Cancun Royal Solaris
Resort Royal Solaris Cancun
Royal Solaris Cancun All Inclusive
Royal Solaris Cancun All Inclusive Resort
Royal Solaris Cancun Marina
Royal Solaris Cancun Resort
Royal Solaris Cancun Resort Marina
Royal Solaris Cancun Resort Marina All Inclusive
Royal Solaris Marina
Royal Solaris Resort Marina All Inclusive
Royal Solaris Cancun Marina All Inclusive
Royal Solaris Marina All Inclusive
Royal Solaris Cancun Resort Marina Spa All Inclusive
Royal Solaris ina Inclusive
Royal Solaris Cancun All Inclusive
Royal Solaris Cancun - All Inclusive Cancun
Royal Solaris Cancun Resort Marina Spa All Inclusive
Royal Solaris Cancun - All Inclusive All-inclusive property

Royal Solaris Cancun - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 696 out of 1605 reviews" "
Rating 8 - Good. 405 out of 1605 reviews" "
Rating 6 - Okay. 261 out of 1605 reviews" "
Rating 4 - Poor. 114 out of 1605 reviews" "
Rating 2 - Terrible. 129 out of 1605 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Hannah

Liked: Staff & service
Stayed 5 nights in Oct 2024

6/10 Okay

Itzel

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Very outdated and limited services. Would probably not go back
Stayed 5 nights in Oct 2024

6/10 Okay

Ashanti

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Beautiful sunrise and sunsets. Rooms are clean and spacious. But No real entertainment and not much of a beach to swim on. Food and drinks were horrible. I did manage to find a mixed fish stirfry made on the grill. I ate the same thing for 4 nights! Don't get fooled into doing the presentation. It's a waste of time!
Stayed 4 nights in Oct 2024

6/10 Okay

Rebecca

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Check-in was unprofessional and blatantly rude. The supervisor hid in his office and refused to assist us when we were not receiving the proper welcome and check-in. Very shocking
Stayed 7 nights in Oct 2024

8/10 Good

Juan, Arlington

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got a good experience, since we got there they let us checking early since our flight got there at 11am, the staff was great. Dalay in Las Fuentes Restaurant was awsome, also the girl at the Kid’s area was great with my kids. And also Alejandra from sales too. Overall a good experience the only thing I think they need to improve is the food is not bad but it could be way better. But we definitely will be back
Stayed 4 nights in Oct 2024

6/10 Okay

Francisco

Liked: Cleanliness
Stayed 3 nights in Oct 2024

6/10 Okay

Alejandro

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
During the entire stay, 1 of the 4 elevators was not working. The power went out twice, the first time it took a couple of hours to come back, during this time the elevators did not work, and the hotel only has emergency/service stairs, which have the service elevator and many times it was difficult to get through since the cleaning carts were there to move between floors. The next day the power went out again but now because of the hours, that meant that the rooms were left without water and air conditioning, the room was quite hot, and again going up to the room was too complicated due to the service stairs. The beach has no shade during the day, there are no palapas or umbrellas to spend time there, which prevents small children from enjoying the sand.
Stayed 5 nights in Oct 2024

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Would never stay there again!
I heard this hotel is old and it was rundown. I will never stay there again and never get an all inclusive. I went out for dinner because there were no good options for dinner at all.
Stayed 1 night in Oct 2024

8/10 Good

Edin

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a good time at Royal Solaris, everything was good. Just wish they had more dining options.
Stayed 3 nights in Sep 2024

8/10 Good

michelle

Stayed 4 nights in Sep 2024

10/10 Excellent

MARLENA

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was delicious and the property had lots of dining options.
Stayed 4 nights in Sep 2024

6/10 Okay

Joseph

Stayed 6 nights in Sep 2024

2/10 Terrible

Tony

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not happy with the food . You can’t go to the beach in the water because it’s blocked with huge rocks.
Stayed 6 nights in Sep 2024

6/10 Okay

Karol, Marietta

Travelled with family
Liked: Cleanliness, staff & service
A few things to take into consideration the staff is very nice however the food was not good at all and very limited. The food at the Rosemarius was disgusting more of a salad bar buffet no sides, la fuentes buffet which is available most of the time was not good except for Mondays which is Mexican night. Breakfast at la fuentes is okay, the sopes the lady makes are amazing. But the snack bar is gross pizza, hot dogs, and burgers were gross. Alcohol? Super water down, I drank all day and never felt a thing. The entertainment was okay, shows only last 20 minutes. The fantasy show was really good, the pool entertainment was poor, I paid $400 more to switch from GR solaris thinking the Royal would be better and it was not! The kids club was okay, very basic. But they tried. The hurricane passed while we were there and the entire hotel was leaky everywhere, my kids actually slipped in the lobby because of it! Leaky hallways, our rooms got wet from the rain. The staff at the entrance just spends all day harrasing people to do their member plan. Beach Access is HORRIBLE, super rocky. I saw all this when I booked it in the reviews and I ignored the reviews, I should have believed everyone. I was so happy to go home, I will not come back to this hotel.
Stayed 6 nights in Sep 2024

2/10 Terrible

Tony

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
They should let people know that they can't go to the beach because they are huge rocks blocking you to enter the water . I came here to enjoy the see and going in the water,I was very disappointed.
Stayed 6 nights in Sep 2024

2/10 Terrible

Aman

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Water leakage all over in hall way and elevator. Only one elevator was working
Stayed 4 nights in Sep 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Samantha

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay! My family of four had a great time during our vacation. Highlights include friendly staff and cleanliness.
Stayed 5 nights in Sep 2024

4/10 Poor

Steven J

Travelled with partner
Liked: Staff & service
too many children running around the bar area, taking up space in the bar area, taking up space in the pool bar area.Not enough shaded areas with seating for older people. Pool not accessible for seniors, no hand rails, Rooms plumbing issues, unplug the vent so water drains from sinks and toilet flushes, had to figure out myself how to adjust t-stat, maint, were clueless. Buffet very poor choice from day to day.
Stayed 7 nights in Sep 2024

10/10 Excellent

Rosalina

Stayed 7 nights in Aug 2024

8/10 Good

Victoria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is clean, housekeeping service is really good as well as all the dining options. What I didn't like was to see a guy outside of my window jumping out of nowhere from a cable on 3 rd floor cleaning and wiping the window while me and my daughter were inside the room and didn't expect that.
Stayed 1 night in Sep 2024

8/10 Good

bernal

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

2/10 Terrible

Heather

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I would give this place 3 stars but the cockroaches killed it for me. So discussing to be walking around the property and they are all over not to mention the 2 we saw in our room.
Stayed 6 nights in Sep 2024

10/10 Excellent

Diego

Stayed 1 night in Aug 2024

6/10 Okay

Michael

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
I’m pretty disappointed with this place. It says that it’s 4 stars but I’m pretty sure that was 30 years ago. The place needs a remodel and constantly smelled like sewage. The staff was excellent for the most part but watch out for the “concierge “ they’re just a time share scam and they intentionally try to make you feel uncomfortable if you don’t play into their game. The food lacks taste and quality, all the bread I got was stale. I will not be back.
Stayed 4 nights in Sep 2024