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Royal Solaris Cancun - All Inclusive

4.0 star property

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Photo gallery for Royal Solaris Cancun - All Inclusive

Outdoor pool, pool umbrellas, pool loungers
Deluxe Room, Jetted Tub, Ocean View
Deluxe Room, Ocean View
Aerial view
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • All-inclusive
  • Room service
  • Housekeeping
  • Spa

Explore the area

Map
Boulevard Kukulcan Km 20.5, Lote 64, 2a etapa, Seccion A, Zona Hotelera, Cancun, QROO, 77500
  • El Rey Ruins
    ‪13 min walk‬
  • Iberostar Cancun Golf Course
    ‪13 min walk‬
  • Delfines Beach
    ‪16 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪13 min drive‬

Room options

View all photos for Deluxe Room, Ocean View

Deluxe Room, Ocean View

Deluxe Room, Ocean View

  • 34 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room (Deal of the Day)

Free minibar, in-room safe, desk, blackout curtains

Deluxe Room (Deal of the Day)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, Jetted Tub, Ocean View

Deluxe Room, Jetted Tub, Ocean View

Deluxe Room, Jetted Tub, Ocean View

  • 34 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Romance Package, Ocean View

Beach/ocean view

Romance Package, Ocean View

  • 34 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Lagoon Room

Free minibar, in-room safe, desk, blackout curtains

Deluxe Lagoon Room

  • 34 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

Aerial view

GR Solaris Cancun & Spa - All Inclusive

  • Pool
  • All-inclusive
  • Spa
  • Kids pool
4.0 out of 5, Very good, (3972)
The price is €350
for 1 room
includes taxes & fees
6 Apr - 7 Apr
GR Solaris Cancun & Spa - All Inclusive

About this property

Royal Solaris Cancun - All Inclusive

Family fun on the beach, with outdoor pool, near Delfines Beach
At Royal Solaris Cancun - All Inclusive, hit the beach, dine onsite at Las Fuentes, or enjoy a drink at one of the property's 2 bars/lounges. Housekeeping is available on request.
Royal Solaris Cancun - All Inclusive offers 299 accommodations with free minibar items and safes. 40-inch LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Cancun property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Guests under 18 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy and reflexology.
Our customers tell us they can't get enough of the helpful staff at Royal Solaris Cancun - All Inclusive. During your stay, you're just a quick walk from Nichupté Lagoon. Enjoy features like free WiFi in public areas and free valet parking, plus 3 restaurants.
  • Free WiFi
  • Free valet parking and self parking
  • Drinking and dining options include 3 restaurants, a swim-up bar, and 2 bars/lounges
  • Take a swim in the outdoor pool
  • Services include a free kid's club, a lifeguard on site, and dry cleaning/laundry
  • Onsite recreation includes a gym, fitness classes, and yoga classes
  • Guests have great things to say about the beach and the helpful staff
  • Within a 15-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and El Rey Ruins
Royal Solaris Cancun - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Royal Solaris Cancun - All Inclusive offers its guests a children's pool, an outdoor pool, and a fitness center. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a swim-up bar. WiFi is free in public spaces.

Spa services, a complimentary children's club, and gift shops/newsstands are also featured at the family-friendly Royal Solaris Cancun - All Inclusive. Free self parking and valet parking are available. A complete renovation of Royal Solaris Cancun - All Inclusive was completed in June 2020.

Smoking is allowed in designated areas at this Cancun property.

Las Fuentes - This buffet restaurant serves breakfast only.
Rosmarinus - Overlooking the ocean, this buffet restaurant serves lunch and dinner. Open daily.
Marcopolo - This fine-dining restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open daily.
Late night fare is available from 24-hour room service.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness

Entertainment

Onsite entertainment and activities
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 2 bars/lounges
  • 3 restaurants
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Las Fuentes
  • Marcopolo
  • Rosmarinus

Things to do

  • Children's pool
  • Fitness classes
  • Free children's club
  • Gym
  • Outdoor pool
  • Playground
  • Shopping
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's pool
  • Free children's club
  • Free cot
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas

Spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property does not allow early check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
The hotel advises that room view requests made during booking are subject to availability at check-in.
All payments made by American Express credit card applies a 5% fee in case of cancellations and/or refund.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Cancun Royal Solaris
Resort Royal Solaris Cancun
Royal Solaris Cancun All Inclusive
Royal Solaris Cancun All Inclusive Resort
Royal Solaris Cancun Marina
Royal Solaris Cancun Resort
Royal Solaris Cancun Resort Marina
Royal Solaris Cancun Resort Marina All Inclusive
Royal Solaris Marina
Royal Solaris Resort Marina All Inclusive
Royal Solaris Cancun Marina All Inclusive
Royal Solaris Marina All Inclusive
Royal Solaris Cancun Resort Marina Spa All Inclusive
Royal Solaris ina Inclusive
Royal Solaris Cancun All Inclusive
Royal Solaris Cancun - All Inclusive Cancun
Royal Solaris Cancun Resort Marina Spa All Inclusive
Royal Solaris Cancun - All Inclusive All-inclusive property

Royal Solaris Cancun - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 689 out of 1595 reviews
Rating 8 - Good. 404 out of 1595 reviews
Rating 6 - Okay. 264 out of 1595 reviews
Rating 4 - Poor. 108 out of 1595 reviews
Rating 2 - Terrible. 130 out of 1595 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The event's and the staff where all nice and entertaining I love the food and tbe drinks
Stayed 2 nights in Dec 2024

10/10 Excellent

Robert Jr.

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome!
Stayed 6 nights in Oct 2024

8/10 Good

ADEKUNLE, AURORA

Liked: Cleanliness, staff & service
Fairly maintained
Stayed 3 nights in Dec 2024

8/10 Good

Saurabh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply awesome: Cons: - Vegetarian (especially Indian vegetarian) people may suffer for lack of food options. - Room service is chargeable $5 USD each service like food or any other. Requesting bottled water or towels was not charged. So don't hesitate for that. Pros: - Activities, food, drinks, environment, pools, service, snacks, kids activities, everything was superb. Loved the stay. - kids club is a big deal winner for Royal Solaris. - GR carribe and Royal Solaris are interconnected so get stay at whichever you like. I guess GR is 5-star so may be better. - we got ocen facing jacuzzi fitted room which was awesome. Highly recommended. Especially for family with kids.
Stayed 2 nights in Dec 2024

2/10 Terrible

Vianey

Liked: Cleanliness
Disliked: Staff & service
Stayed 4 nights in Dec 2024

10/10 Excellent

Meron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay and staff was amazing
Stayed 4 nights in Aug 2024

10/10 Excellent

Michaela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2024

6/10 Okay

Teresa

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
For an all inclusive the amount of beer allowed per day was only 2 mini bottles to your room per day. Most of the staff there were not friendly or helpful but some were excellent. There is one pool for quieter people which is great. Food was good but never any bacon for breakfast. The VIP lounge was very small and very noisy. I had clothing go missing from my room and got no answer as to where it might be. Had to ask several times about if it had been found. Filled out a security report about the missing clothes and security tossed our room looking for it. Under my mattress?! Really?! All in all it was a vacation to the sun which was great
Stayed 7 nights in Dec 2024

8/10 Good

Jacob

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good for the price. Not far from downtown area. Food wasn’t the best, could be better.
Stayed 5 nights in Nov 2024

2/10 Terrible

Mukul

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal items were missing from the staff and never got any update about the return. Very Disappointed.
Stayed 4 nights in Nov 2024

10/10 Excellent

Ishita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Emileejane

Stayed 4 nights in Nov 2024

8/10 Good

Allen

Liked: Cleanliness, staff & service

2/10 Terrible

Joseph

Travelled with partner
Disliked: Amenities
We had a 3pm check in only to be told to come back in 20 minutes as our room was not ready. Over 40 minutes to find out that they over booked and didn’t have a room for us. They switched us to another hotel up the road and the first 5 minutes in the room and I was locked in the bathroom as the door was broken. Then the toilet handle broke the next day.. then no real a/c in the room. The room key almost never worked properly.. both of them. They were doing major construction on the hall outside our room.. noisy and every day we had to dodge ladders, workers and sheet rock dust just to get to the elevator. Horrible experience!! Never again!! We also were told they had Vegan options for my wife and there were almost Zero options. We feel like we were yes’d to death and the hotel came through with nothing. You couldn’t even get dinner at a restaurant unless you made a reservation days in advance. The only thing good about the trip was the two women that worked in the spa that gave a wonderful massage. Other than that the whole experience was Awful!
Stayed 4 nights in Dec 2024

10/10 Excellent

Marlo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was a great time
Stayed 7 nights in Feb 2024

8/10 Good

Saad Bin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 5 nights in Dec 2024

10/10 Excellent

francisco

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff people were very friendly and helpful. Always in the lookout of anything.
Stayed 5 nights in Dec 2024

2/10 Terrible

Mark

Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Jeniffer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very friendly and welcoming
Stayed 3 nights in Nov 2024

10/10 Excellent

Ilya, Hollywood

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Nov 2024

10/10 Excellent

Esperanza

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Enjoyed my stay, staff was very professional and the surroundings were great.
Stayed 5 nights in Nov 2024

10/10 Excellent

Michel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great
Stayed 2 nights in Nov 2024

8/10 Good

Dawn Marie

Liked: Cleanliness, staff & service
Stayed 4 nights in Nov 2024

4/10 Poor

Rainier Rusco, Fort Mcmurray

Travelled with family and small children, Travelled with group
Disliked: Property conditions & facilities
For the front desk please know how to serve well and get your guest feels at home not just give the room key.
Stayed 8 nights in Nov 2024

2/10 Terrible

Laurel

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner was hurt on the property with only being on the resort for 3 hours. The Resort never told us there was a Dr. on the property. After 24hrs. in pain and several trips & concerns about the injury, the front desk sent us to the Dr. At first they were not going to pay for the visit but with my demands for them to pay for it they did. The Resort finally fixed the area where the accident happened after a day but refused to do anything else for my friend. After many more meetings and 3 days later with the managers, they offered to send us back to the Dr. which he suggested we go to the hospital for an X-ray. That was only if we sign a paper that we wouldn’t bad talk the resort and th we release them of any wrongdoing. He refused because we were leaving the next morning and could go to an American hospital. Our issue is the resort never checked on him after the accident. They should have sent him to the Dr. immediately. Never asked if we needed a wheelchair, room service for food etc. because the injury was his foot. He couldn’t go in the pool, to the beach or anywhere because the resort was of no help. They did offer to pay for a dinner(food was included in the package) or a free ride to the airport. What an insult. What can Expedia do about this?
Stayed 4 nights in Nov 2024