Hotel Riu Dunamar - All Inclusive

3.5 star property

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Photo gallery for Hotel Riu Dunamar - All Inclusive

Aerial view
Lobby
Free minibar, in-room safe, individually decorated, desk
6 bars/lounges, 2 swim-up bars, poolside bar
5 outdoor pools, pool umbrellas, pool loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Spa

Explore the area

Map
Blvd. Costa Mujeres, Costa Mujeres, QROO, 77720
  • Playa Mujeres Golf Club
    ‪10 min drive‬
  • Punta Sam Ferry Terminal
    ‪11 min drive‬
  • Mujeres Beach
    ‪18 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪50 min drive‬

Room options

Double Room, Partial Ocean View (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Standard Double Room, Connecting Rooms (B2C-CA)

  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

Standard Double Room (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room, Ocean View (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Standard Double Room, Oceanfront (B2C-US)

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Suite (B2C-CA)

  • Sleeps 2
  • 1 King Bed

Family Suite, 2 Bedrooms (B2C-CA)

  • Sleeps 5
  • 4 Double Beds OR 2 King Beds

Standard Double Room, Oceanfront (U)

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Standard Double Room, Connecting Rooms (L)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Standard Double Room (C)

  • 36 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room, Ocean View (C)

  • 36 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Suite, 2 Bedrooms (C)

  • 70 sq m
  • Sleeps 5
  • 4 Double Beds OR 2 King Beds

Double Room, Partial Ocean View (C)

  • 36 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Suite (C)

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

Standard Double Room, Connecting Rooms (C)

  • 36 sq m
  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

Double Room, Partial Ocean View (L)

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room (L)

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room (L)

  • 70 sq m
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Standard Double Room, Ocean View (L)

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room (M)

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite (L)

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

Double Room, Ocean View (M)

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Partial Ocean View (M)

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room (E)

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room, 2 Bedrooms (B2C-US)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Double Room, Partial Ocean View (E)

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room, 2 Bedrooms (U)

  • 36 sq m
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Suite (M)

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

Family Suite, 2 Bedrooms (M)

  • 70 sq m
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Double Room, Partial Ocean View (U)

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room (U)

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms (U)

  • 70 sq m
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Double Room, Ocean View (U)

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite (U)

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

Family Suite, 2 Bedrooms (B2C-US)

  • 70 sq m
  • Sleeps 5
  • 4 Twin Beds

Suite (B2C-US)

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

Double Room, Partial Ocean View (B2C-US)

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Ocean View (B2C-US)

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room (B2C-US)

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About this property

Hotel Riu Dunamar - All Inclusive

Family-friendly fun at the beach, with 5 outdoor pools
Catch some rays at the beach or spend the day relaxing at Hotel Riu Dunamar - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants. Housekeeping is available on request.
Hotel Riu Dunamar - All Inclusive offers 740 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies or patios. Each accommodation is individually decorated. Flat-screen televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

A health club and a complimentary water park with waterslides are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Massages are available on the beach and in the spa; other services include facials and body treatments. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Hotel Riu Dunamar - All Inclusive's great beach location gets high marks from our customers. During your stay, you'll be close to Playa Mujeres Golf Club. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Drinking and dining options include 5 restaurants, 2 swim-up bars, and a poolside bar
  • Splash around at the free water park with a waterslide or swim in the 5 outdoor pools
  • Indulge with facials, body treatments, or massages at the spa
  • Services include babysitting, a free kid's club, and dry cleaning/laundry
  • Onsite recreation includes a gym, a steam room, and kayaking
  • Guests have great things to say about the helpful staff and the location
  • 10 minutes by car from Playa Mujeres Golf Club and 11 minutes from Punta Sam Ferry Terminal
Hotel Riu Dunamar - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Hotel Riu Dunamar - All Inclusive, you'll find a full-service spa, a complimentary water park, and 5 outdoor swimming pools. There are 5 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 6 bars/lounges. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include meeting rooms and limo/town car service. Event space at this property measures 1378 square feet (128 square meters) and includes conference space. A children's pool, a health club, and a nightclub are also featured at the family-friendly Hotel Riu Dunamar - All Inclusive. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Costa Mujeres property.

Guests are served free buffet breakfast daily from 7 AM to 10:30 AM.
Isla Mujeres - This buffet restaurant serves breakfast, lunch, and dinner.
Kulinarium - This restaurant serves dinner only. Open daily.
Pompeya - This buffet restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Bamboo - This buffet restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Las Brasas - This steakhouse serves dinner only. Open daily.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Scuba-diving lessons
Snorkeling

Entertainment

Onsite entertainment and activities
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7 AM–10:30 AM
  • 5 restaurants
  • 2 swim-up bars, 6 bars/lounges and 1 poolside bar
  • Coffee/tea in a common area

Restaurants on site

  • Isla Mujeres
  • Kulinarium
  • Pompeya
  • Bamboo
  • Las Brasas

Things to do

  • 5 outdoor pools
  • Fitness classes
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Free water park access
  • Full-service spa
  • Kayaking
  • Nightclub
  • Playground
  • Scuba diving
  • Shopping
  • Snorkelling
  • A hot tub
  • Steam room
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free water park access
  • Corner/local shop
  • Playground
  • Separate living room
  • Snack bar/deli
  • Water slide

Conveniences

  • ATM/banking services
  • Banquet hall
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Conference space (1378 square feet)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas

Spa

  • 2 treatment rooms
  • Body treatments
  • Facials
  • Massage - on the beach
  • Massage/treatment rooms
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • This property does not have any lifts

More

  • 100% renewable energy
  • Beach towels
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Bathroom (partially open)
  • Eco-friendly toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Free bottled water
  • Free minibar

More

  • Bulk dispenser for toiletries
  • Desk
  • Energy-saving switches
  • Individually decorated
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Dunamar - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 33.94 per person, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

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Hotel Riu Dunamar - All Inclusive All-inclusive property

Hotel Riu Dunamar - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 631 out of 1321 reviews
Rating 8 - Good. 352 out of 1321 reviews
Rating 6 - Okay. 176 out of 1321 reviews
Rating 4 - Poor. 81 out of 1321 reviews
Rating 2 - Terrible. 81 out of 1321 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Renita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I dislike like the food , club and the transportation to and from the airport was terrible.
Stayed 3 nights in Nov 2024

4/10 Poor

Antonio

Disliked: Staff & service
The entertainment was good. Food was OK but at the buffet they kept running out of some food items very quickly and had to wait. Customer service was not that great compared to other RIU’s we’ve stayed at. Rooms are clean. The beach is very dirty and does not look maintained at all. Also there were no waiters at the beach serving drinks. Almost felt as if they were understaffed.
Stayed 5 nights in Nov 2024

2/10 Terrible

Jamillah Saderia

Travelled with family, Travelled with partner, Travelled with group
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
It was terrible, the staff was so rude the names are Veronica which was one of the staff, Raul is the life guard and Oscar which was the bartender at the swim up bar. Even when you ask for help they didn't want to help at all but give attitude. The transportation around that area is terrible they wanted to charge you more money if u are using U.S money went is unfair. The food was terrible, uncooked no seasoning. The drinks were a hit and miss depending on the bartenders, most drinks were watered down. Then this place doesn't have real party events going on. I came on a Thursday and left Monday. Only party events they have are on Monday, Wednesday and Friday. This is my first Riu hotel experience that I know they don't have events going on every day. But it's shocking because u would think there will be events on the weekend. I wouldn't recommend this hotel at all and it's boring. They didn't even have clean silverware which is a turn off. Even when you ask for a new one they came back with another dirty one. But like I said before wouldn't recommend at all !!
Stayed 4 nights in Nov 2024

4/10 Poor

Dayvaun

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I found that the food choices are not as wide of a variety and the staff was very rude at times and unhelpful with certain situations.there was not much to do on the resort as well which made the experience feel bland and repetitive
Stayed 4 nights in Nov 2024

10/10 Excellent

nidal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a true 5 star resort . Perfect for family with kids.
Stayed 7 nights in Nov 2024

10/10 Excellent

Alejandro, North Las Vegas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly
Stayed 1 night in Nov 2024

2/10 Terrible

George

Disliked: Staff & service
Stayed 6 nights in Nov 2024

8/10 Good

Alexandra

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service
Great friendly and attentive staff but the food and drinks aren’t good.
Stayed 4 nights in Nov 2024

10/10 Excellent

Kearston

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the Food and Drinks
Stayed 7 nights in Nov 2024

10/10 Excellent

Mykel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

2/10 Terrible

David

Travelled with family, Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
The food is absolutely awful at every restaurant. The restaurants are open limited hours and there are several times throughout the day that you simply can't find anything of substance to eat (had to give my kid a microwave hamburger). The beds and pillows are terrible and extremely uncomfortable. Pillows are flat and mattress feels old. The location is an hour away, at best, from all activities (of which there are virtually none on property). Their family rooms are only at the corners, including right on top of the sports bar and next to the night club (where we got stuck). They decided to rebuild something in the sports bar after midnight and were hammering like crazy. I tried to call and couldn't get through to front desk. Had to go downstairs THREE TIMES and finally demanded someone come back with me to listen (they claimed it was just the music from the nightclub and no maintenance was occuring). Dude loud as hell in our room at 1am finally heard it. Sid it'd stop immediately. It didn't. For another hour, though it was less frequent. Absolutely would never recommend this property to anyone.
Stayed 6 nights in Oct 2024

8/10 Good

Michele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 7 nights in Oct 2024

8/10 Good

Sadia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lunch and dinner menu could have been better. There was.
Stayed 4 nights in Oct 2024

10/10 Excellent

Keisha

Stayed 3 nights in Oct 2024

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, amenities
.
Stayed 6 nights in Oct 2024

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All in all a great place for a family vacation. Food choices were plentiful. The waterpark was great. My 10 year old was in heaven. There were 5 different slides that he could've spent all day just rotating between. They also had 5 different pools and beach access with chairs. My only real complaint was the noise in the hallways in the early morning or late evenings. That, however, has little to do with the resort itself (except maybe needing more sealed rooms/doors or thicker walls) and more about the parents allowing kids to scream and or run and make excessive noise in the hallways. We would return for a family vacation if we decided to come back to Cancun. Transit time from Airport- 45 minutes by private shuttle Transit time to Cancun city- 20 minutes Family of 6 (Grandpa, Grandma, Mom, Dad, Girl (17), Boy (10))
Stayed 7 nights in Oct 2024

6/10 Okay

Jose

Travelled with family
Nice hotel for a quiet getaway.
Stayed 5 nights in Oct 2024

6/10 Okay

JÚLIA

Liked: Cleanliness, property conditions & facilities
O hotel tem uma estrutura boa mas poucos funcionários no café da manhã, não conseguia xícaras limpas e café com facilidade. Os restaurantes para jantar são bons e consegui visitar os três, funcionários cordiais e solicitos. Academia bem equipada e área de jacuzzi boa, mas necessita reserva. Poderia ter jacuzzis em área externa tb. Funcionários dos bares da piscina e drinks ótimos.
Stayed 4 nights in Oct 2024

6/10 Okay

mellisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place if you have a family. A little too family friendly for a solo traveler seeking any kind of peace. The food was good, the beach is nice, and the staff were all amazing. The rooms are very loud with people seemingly slamming doors at all hours of the night every night. If you are okay with lots of noise and happy little screaming children I definitely recommend this place for you.
Stayed 4 nights in Oct 2024

10/10 Excellent

PATRICIA

Servicio de Calidad
Muy buen servicio de todo el Personal, es un bonito hotel, pero el servicio es excelente, regresaremos pronto
Stayed 3 nights in Oct 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service
Stayed 8 nights in Oct 2024

8/10 Good

Yatin

Liked: Cleanliness, staff & service, property conditions & facilities
We had wonderful time at RIU dunamar. I highly suggest this place. Their service and cleanness is top notch. Staff is very generous and helping kind. They have everything to make our stay enjoyable. I can't get over about RIU party. It was awesome. Only thing i recommended is food can be better. I am vegetarian and not seeing much options.
Stayed 5 nights in Oct 2024

10/10 Excellent

Alejandro

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Food was amazing i read reviews and was worried but once i got there it was way different! Steak house is a must! Wish they had more beer options not a dos xx fan and stores are far and taxis are expensive but mixed drinks hit the spot for this one! Water park is fun kids loved it.. theres a lot of greenery its beautiful there! Will be going back April 2025 and July 2025
Stayed 7 nights in Oct 2024

8/10 Good

ERICA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Oct 2024

6/10 Okay

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
My stay was over all good
Stayed 6 nights in Oct 2024