Hotel Riu Dunamar - All Inclusive - Reviews, Photos & Rates

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Dates

December 2024

January 2025

5 outdoor pools, pool umbrellas, pool loungers

Free minibar, in-room safe, individually decorated, desk

6 bars/lounges, 2 swim-up bars, poolside bar

Overview
Rooms
Location
Policies

Very good

Popular amenities

Hot tub

Bar

Spa

Explore the area

Blvd. Costa Mujeres, Costa Mujeres, QROO, 77720

Playa Mujeres Golf Club
10 min drive
Restaurant Isla Mujeres - Riu Dunamar
2 min walk
Cancun Bus Station ADO
21 min drive
Cancun, Quintana Roo (CUN-Cancun Intl.)
40 min drive

Room options

Double Room, Partial Ocean View (B2C-CAN)

Sleeps 4
1 King Bed OR 2 Double Beds

Standard Double Room, Connecting Rooms (B2C-CAN)

Sleeps 8
4 Double Beds OR 2 King Beds

Standard Double Room (B2C-CAN)

Sleeps 4
1 King Bed OR 2 Double Beds

Double Room, Ocean View (B2C-CAN)

Sleeps 4
1 King Bed OR 2 Double Beds

Standard Double Room, Oceanfront (B2C-US)

36 sq m
Sleeps 2
1 King Bed

Suite (B2C-CAN)

Sleeps 2
1 King Bed

Family Suite, 2 Bedrooms (B2C-CAN)

Sleeps 5
4 Double Beds OR 2 King Beds

Standard Double Room, Oceanfront (U)

36 sq m
Sleeps 2
1 King Bed

Standard Double Room, Connecting Rooms (L)

Sleeps 8
2 Double Beds OR 1 King Bed

Standard Double Room (C)

36 sq m
Sleeps 4
1 King Bed OR 2 Double Beds

Double Room, Ocean View (C)

36 sq m
Sleeps 4
1 King Bed OR 2 Double Beds

Family Suite, 2 Bedrooms (C)

70 sq m
Sleeps 5
4 Double Beds OR 2 King Beds

Double Room, Partial Ocean View (C)

36 sq m
Sleeps 4
1 King Bed OR 2 Double Beds

Suite (C)

55 sq m
Sleeps 2
1 King Bed

Standard Double Room, Connecting Rooms (C)

36 sq m
Sleeps 8
4 Double Beds OR 2 King Beds

Double Room, Partial Ocean View (L)

36 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Standard Double Room (L)

36 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Family Room (L)

70 sq m
Sleeps 5
2 Double Beds and 1 King Bed

Standard Double Room, Ocean View (L)

36 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Standard Double Room (M)

36 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Suite (L)

55 sq m
Sleeps 2
1 King Bed

Double Room, Ocean View (M)

36 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Double Room, Partial Ocean View (M)

36 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Standard Double Room (E)

36 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Standard Double Room, 2 Bedrooms (B2C-US)

Sleeps 8
2 Double Beds OR 1 King Bed

Double Room, Partial Ocean View (E)

36 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Standard Double Room, 2 Bedrooms (U)

36 sq m
Sleeps 8
2 Double Beds OR 1 King Bed

Suite (M)

55 sq m
Sleeps 2
1 King Bed

Family Suite, 2 Bedrooms (M)

70 sq m
Sleeps 5
2 Double Beds and 1 King Bed

Double Room, Partial Ocean View (U)

36 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Standard Double Room (U)

36 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms (U)

70 sq m
Sleeps 5
2 Double Beds and 1 King Bed

Double Room, Ocean View (U)

36 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Suite (U)

55 sq m
Sleeps 2
1 King Bed

Family Suite, 2 Bedrooms (B2C-US)

70 sq m
Sleeps 5
4 Twin Beds

Suite (B2C-US)

55 sq m
Sleeps 2
1 King Bed

Double Room, Partial Ocean View (B2C-US)

36 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Double Room, Ocean View (B2C-US)

36 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Standard Double Room (B2C-US)

36 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Similar properties

Pool

Breakfast included

All-inclusive

Spa

for 1 night

includes taxes & fees

1 Jan - 2 Jan

On private beach

Pool

Breakfast included

All-inclusive

for 1 night

includes taxes & fees

1 Jan - 2 Jan

About this property

Hotel Riu Dunamar - All Inclusive

Family-friendly fun at the beach, with 5 outdoor pools

Catch some rays at the beach or spend the day relaxing at Hotel Riu Dunamar - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants. Housekeeping is available on request.

Hotel Riu Dunamar - All Inclusive offers 740 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies or patios. Each accommodation is individually decorated. Flat-screen televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

A health club and a complimentary water park with waterslides are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Massages are available on the beach and in the spa; other services include facials and body treatments. The spa is equipped with a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Hotel Riu Dunamar - All Inclusive's great beach location gets high marks from our customers. During your stay, you'll be close to Mujeres Beach. Features include free breakfast, free WiFi in public areas, and free self parking.

Free buffet breakfast served daily
Free WiFi
Free self parking
Drinking and dining options include 5 restaurants, 2 swim-up bars, and a poolside bar
Splash around at the free water park with a waterslide or swim in the 5 outdoor pools
Indulge with body treatments, massages, or facials at the spa
Services include babysitting, a free kid's club, and dry cleaning/laundry
Onsite recreation includes a gym, a steam room, and fitness classes
Guests have great things to say about the helpful staff and the clean accommodations
10 minutes by car from Playa Mujeres Golf Club and 11 minutes from Punta Sam Ferry Terminal

Hotel Riu Dunamar - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Hotel Riu Dunamar - All Inclusive, you'll find a full-service spa, a complimentary water park, and 5 outdoor swimming pools. There are 5 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 6 bars/lounges. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include meeting rooms and limo/town car service. Event space at this property measures 1378 square feet (128 square meters) and includes conference space. A children's pool, a health club, and a nightclub are also featured at the family-friendly Hotel Riu Dunamar - All Inclusive. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Costa Mujeres property.

Guests are served free buffet breakfast daily from 7 AM to 10:30 AM.

Isla Mujeres - This buffet restaurant serves breakfast, lunch, and dinner.

Kulinarium - This restaurant serves dinner only. Open daily.

Pompeya - This buffet restaurant specializes in Italian cuisine and serves dinner only. Open daily.

Bamboo - This buffet restaurant specializes in Asian cuisine and serves dinner only. Open daily.

Las Brasas - This steakhouse serves dinner only. Open daily.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

In-room minibar (all beverages included)

In-room liquor dispensers

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Scuba-diving lessons

Snorkeling

Entertainment

Onsite entertainment and activities

Onsite live performances

Awards and affiliations

Eco-Certified Property

This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Limo/town car service

Food and drink

Free buffet breakfast available daily 7 AM–10:30 AM
5 restaurants
2 swim-up bars, 6 bars/lounges and 1 poolside bar
Coffee/tea in a common area

Restaurants on site

Isla Mujeres
Kulinarium
Pompeya
Bamboo
Las Brasas

Things to do

5 outdoor pools
Fitness classes
Billiards/pool table
Children's pool
Fitness centre
Free water park access
Full-service spa
Kayaking
Nightclub
Playground
Scuba diving
Shopping
Snorkelling
A hot tub
Steam room
Windsurfing

Family friendly

5 outdoor pools
Babysitting (surcharge)
Children's pool
Free children's club
Free water park access
Corner/local shop
Playground
Separate living room
Snack bar/deli
Water slide

Conveniences

ATM/banking services
Banquet hall
Gift shop/newsstand
Corner/local shop

Guest services

24-hour front desk
Change of towels (on request)
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Luggage storage
Porter/bellhop
Tour/ticket assistance

Business services

Conference space (1378 square feet)
Meeting rooms

Outdoors

Beach loungers
Beachfront location
Garden
Pool sunloungers
Pool umbrellas

Spa

2 treatment rooms
Body treatments
Facials
Massage - on the beach
Massage/treatment rooms
Spa open daily
Hot tub
Steam room

Accessibility

This property does not have any lifts

100% renewable energy
Beach towels
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Humane treatment of captive wild animals
Local culture and ecosystem education
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drinks bottles
TV in lobby
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Air conditioning
Bed sheets
Blackout drapes/curtains
Ceiling fan

Bathroom

Bathroom (partially open)
Eco-friendly toiletries
Hairdryer
Shower
Towels

Entertainment

Flat-screen TV
Satellite channels

Food and drink

Free bottled water
Free minibar

Bulk dispenser for toiletries
Desk
Energy-saving switches
Individually decorated
Iron/ironing board
Laptop-friendly workspace
LED light bulbs
Phone
Recycling
Safe
Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Hotel Riu Dunamar - All Inclusive

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: MXN 31.12 per person, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival.

We should mention

Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
Pets and service animals are not allowed on site.

Property is also known as

Riu Dunamar All Inclusive All-inclusive property Costa Mujeres

All-inclusive property Riu Dunamar All Inclusive Costa Mujeres

Riu Dunamar All Inclusive All-inclusive property Costa Mujeres

Riu Dunamar All Inclusive All-inclusive property

Riu Dunamar All Inclusive Costa Mujeres

Costa Mujeres Riu Dunamar All Inclusive All-inclusive property

All-inclusive property Riu Dunamar All Inclusive Costa Mujeres

Costa Mujeres Riu Dunamar All Inclusive All-inclusive property

Riu Dunamar All Inclusive All-inclusive property Costa Mujeres

Riu Dunamar All Inclusive All-inclusive property

Riu Dunamar All Inclusive Costa Mujeres

All-inclusive property Riu Dunamar All Inclusive

Riu Dunamar All Inclusive

Hotel Riu Dunamar - All Inclusive Costa Mujeres

Hotel Riu Dunamar - All Inclusive All-inclusive property

Hotel Riu Dunamar - All Inclusive Reviews

8.2

Very good

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

8/10 Good

TaChandra Patrice

17 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I visited this property for my birthday. The staff was kind but the people visiting were unkind and rude which had nothing to do with the property. It was the first time as a solo traveler I encountered this throughout the whole property and it’s unwelcoming to feel that type of prejudice as a traveler to a foreign country. The balcony was nice to sit and be in solitude and I can listen to the waves and even hear the nightly events. The property is far away from everything and to leave or venture out you will need to take a taxi. The only recommendation I have is to add umbrellas, tents, and maybe cabanas on the beach bc it’s so hot and the beautiful palm trees don’t provide a lot of coverage. There was an event every night and food easily available and cooked well. I received beautiful pastries for my birthday and a kind note. The property is well kept and clean.

Stayed 4 nights in Sep 2024

10/10 Excellent

Martine

13 Sept 2024

Stayed 4 nights in Aug 2024

8/10 Good

Jessica

Travelled with family, Travelled with partner

12 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I thought the property overall was pretty well kept and clean. There was some garbage occasionally in the halls (ie. empty cup) or dirty plates by the rooms. The staff were extremely accommodating, friendly and always had a smile on their face. They always made sure our drinks were filled and one guy nicely came back with an ice bucket and a bottle of both white wine and prosecco. The food was good, brunch/breakfast by far was the best. The Japanese place was not great and would definitely avoid going there. The italian place, pompeya, was ok. Overall the grounds were beautiful, the people were extremely friendly, but the the food was subpar.

Stayed 3 nights in Sep 2024

8/10 Good

Anelis

10 Sept 2024

Stayed 4 nights in Aug 2024

10/10 Excellent

Racquel

9 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Sep 2024

10/10 Excellent

Zulit

Travelled with family, Travelled with family and small children

9 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything

Stayed 7 nights in Aug 2024

10/10 Excellent

liliane

5 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Aug 2024

10/10 Excellent

Perla

5 Sept 2024

Stayed 3 nights in Aug 2024

10/10 Excellent

Elizabeth

4 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Aug 2024

10/10 Excellent

maricel

2 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent

Stayed 1 night in May 2024

4/10 Poor

Leslian Vallejo

31 Aug 2024

Liked: Staff & service

Stayed 7 nights in Aug 2024

10/10 Excellent

CARMEN

Travelled with family

29 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Aug 2024

2/10 Terrible

Kostanca

Travelled with family and small children

28 Aug 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

This place was very dirty. Stuff they don’t help you and don’t show up when you ask for towels . Flyes and bugs dancing in top of the food . We got food poison the second day . We got massage and they charge us double that they said . Was to late when we saw the bank because we left the resort 3 days early than supost to leave . All of us they got sick so bad and we pay tikets to go back home . Was a bad experience and never I will step to Riu again .

Stayed 7 nights in Aug 2024

10/10 Excellent

Acela

Travelled with partner

28 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I like the variety of restaurants and a variety of foods.

Stayed 2 nights in Jul 2024

4/10 Poor

Dariush, Reseda

Travelled with family and small children

25 Aug 2024

Disliked: Staff & service, property conditions & facilities

Limited variety of food, and the all-day menu was the same. The location is far from the city and any stores. The pool was not clean, and my 4-year-old son had eye problems due to the water pollution.

Stayed 6 nights in Aug 2024

10/10 Excellent

LOODJINA

23 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

It was a nice place to stay

Stayed 4 nights in Aug 2024

10/10 Excellent

Tatum

Travelled with family

21 Aug 2024

Liked: Cleanliness, amenities, property conditions & facilities

Great family resort

Stayed 4 nights in Aug 2024

8/10 Good

Jocelyn

20 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Aug 2024

4/10 Poor

Lola

Travelled with family

13 Aug 2024

Drinks were terrible.

Stayed 3 nights in Aug 2024

4/10 Poor

JO ANN, Houston

Travelled with family, Travelled with family and small children

12 Aug 2024

Liked: Cleanliness

Disliked: Staff & service

I have been to many Rius in different countries. And have been to all the Rius on Cancun strip. Also the RIU latino which isn't too far from this RIU dunamar. All I can say is the dunamar was by far the WORST experience. The night time front desk staff and steakhouse Door staff are rude!! The staff around the pool and beach were pretty much non existing. Which was so weird for a RIU! They only had a guy walking around with a white cart handling 4 pools. The food was also very underwhelming. The restaurants will give out clickers for about 1 hour and then tell you they are completely reserved for the whole night. So if you want to eat at a restaurant please be there by 7pm. Or you will eat at the buffet that serve the same exact thing every night. The nightly shows were an absolute JOKE! The worst I have ever seen. The dancers were ametur, low energy, never in sync. This was such anheadr break for us because we normally rate RIU hotels higher then others bases on the entertainment. And it was just BAD at this hotel. If you're looking to stay here. Please reconsider. I promise the ones on the Cancun strip are better!!

Stayed 5 nights in Jul 2024

10/10 Excellent

Christopher

Travelled with family, Travelled with group

11 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

They put on great family friendly shows that also was equally to adult entertainment. Didn’t like they didn’t have umbrella on the beach with the chairs. But made due a moved the chairs with the shade of the palm trees.

Stayed 5 nights in Aug 2024

8/10 Good

Mercedes

10 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Jul 2024

10/10 Excellent

Alejandro

Travelled with family and small children

7 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Everything was amazing

Stayed 5 nights in Jul 2024

4/10 Poor

Shavonda

Travelled with family

7 Aug 2024

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Staff & service

The staff were rude the entire trip. The phones did not work in the rooms. The customer service was horrible. When I tried to complain about cigarettes smells in the room, no towels, no phone service, I was treated very nasty by the front desk staff.

Stayed 5 nights in Jul 2024