Best Western Plus Moat House Reading

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Dates

December 2024

January 2025

Minibar, in-room safe, desk, laptop workspace

Daily full breakfast (GBP 16.95 per person)

Overview
Rooms
Location
Policies

Good

Popular amenities

Gym

Bar

Parking included

Housekeeping

Air conditioning

24/7 front desk

Explore the area

Mill Lane, Sindlesham, Wokingham, England, RG41 5DF

Nirvana Spa
17 min walk
Poachers pub
3 min walk
Earley Station
3 min drive
London (LHR-Heathrow)
34 min drive

Room options

Standard Room, 1 Double Bed with Sofa bed, Non Smoking (with Sofabed)

20.5 sq m
Sleeps 3
1 Double Bed and 1 Double Sofa Bed

Standard Room, 1 Double Bed, Non Smoking

20.5 sq m
Sleeps 2
1 Double Bed

Executive Room, 1 Double Bed, Non Smoking (Walk-in Shower)

20.5 sq m
Sleeps 2
1 Double Bed

Suite, 1 King Bed, Non Smoking, Bathtub (Walk-in Shower;with Sofabed)

32 sq m
Sleeps 3
1 King Bed

Family Room, Multiple Beds, Non Smoking

23 sq m
Sleeps 4
1 Double Bed and 1 Twin Bed

Executive Room, 2 Single Beds, Non Smoking (Walk-in Shower)

20.5 sq m
Sleeps 2
2 Twin Beds

Standard Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

20.5 sq m
Sleeps 2
1 King Bed

Standard Room, 1 Double Bed, Accessible, Bathtub

20.5 sq m
Sleeps 2
1 Double Bed

Superior Room, 1 Double Bed, Non Smoking

32 sq m
Sleeps 2
1 Double Bed

Superior Room, 1 King Bed, Non Smoking

32 sq m
Sleeps 2
1 King Bed

Standard Room, 2 Single Beds, Non Smoking

20.5 sq m
Sleeps 2
2 Twin Beds

Similar properties

Parking included

Free WiFi

Restaurant

Gym

for 1 room

includes taxes & fees

1 Jan - 2 Jan

About this property

Luxury hotel with a 24-hour fitness center and a 24-hour front desk

A 24-hour fitness center, a bar/lounge, and 24-hour room service are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite.

Best Western Plus Moat House Reading offers 129 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Wokingham hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

During your stay at Best Western Plus Moat House Reading, you'll be within walking distance of Nirvana Spa. Features include free WiFi in public areas and free self parking, plus a 24-hour gym. This property offers pet-friendly amenities like food and water bowls.

Free WiFi
Free self parking
Relax with a drink at the wine bar
Full breakfast served daily for a fee
Services include dry cleaning/laundry, a concierge, and a porter
Onsite recreation includes a 24-hour gym
9 minutes by car from Thames River and 15 minutes from Lapland UK
Dogs welcome for a fee (restrictions apply)
Pet-friendly amenities are available, including food and water bowls

WiFi is free in public spaces. Business amenities include a business center and meeting rooms. You can enjoy a drink at the bar/lounge. A 24-hour fitness center, a terrace, and a garden are also featured at the luxury Best Western Plus Moat House Reading. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Wokingham hotel.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Whisky Charlie - Onsite wine bar. Open daily.

24-hour room service is available.

Languages

English, French, German, Italian, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Electric car charging station on site
Wheelchair-accessible parking available

Food and drink

Full breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends: GBP 16.95 per person
1 bar
Free daily reception
24-hour room service

Restaurants on site

Whisky Charlie

Things to do

24-hour fitness centre

Family friendly

Laundry facilities
Travel cot

Conveniences

Banquet hall
Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Porter/bellhop

Business services

Business centre
Conference space
Meeting rooms

Outdoors

Garden
Terrace

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices available
Lift
Thin carpet in room
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Designated smoking areas

Room amenities

Bedroom

Air conditioning
Bed sheets

Bathroom

Free toiletries
Hairdryer
Private bathroom
Shower/bath combination

Entertainment

TV/satellite channels
Flat-screen TV

Food and drink

Minibar

Connecting rooms available
Desk
Free newspapers
Iron/ironing board
Laptop-compatible safe
Laptop-friendly workspace
Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 1 AM

Express check-in available

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

Late check-out fee: GBP 40

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

This property doesn't offer after-hours check-in

Renovations and closures

The property is closed between August 26 and August 28.

Access methods

Staffed front desk

Pets

Pets: GBP 20 per accommodation, per stay
Only dogs are allowed
Maximum 2 pets
Food and water bowls are available
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: approximately GBP 16.95 per person
Pet fee: GBP 20 per accommodation, per stay
Service animals are exempt from fees
Late check-out fee: GBP 40 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Reading M4 J10 Wokingham

DoubleTree Hilton Reading M4 J10

DoubleTree Hilton Reang M4 J1

Best Western Plus Moat House Reading Reviews

7.2

Good

7.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

10/10 Excellent

Martha

19 Sept 2024

Stayed 1 night in Sep 2024

4/10 Poor

Chris

Travelled with family, Travelled with family and small children

17 Sept 2024

Disliked: Staff & service

This is a hotel that has seen better days. On arrival there was nobody at the reception desk and we were left waiting for 20 minutes for a staff member to check us in. The room we booked was an executive suite for us and or 11 year old daughter, however the sofa bed was so uncomfortable with unpadded springs that all three of us spent the night in the king size bed. The hotel is undergoing some undergoing some refurbishment, which it badly needs, however the drilling and hammering at 11PM on a Sunday night was completely unacceptable. We paid extra for breakfast and honestly wish we’re had not bothered. The food had been left under heated lights for quite some time and was tough and greasy. The hot drink machine was broken so no hot drinks were available. All in all it was not worth the money. It was such a shame to see how this hotel has deteriorated over the past 10 years since we last stayed.

Stayed 1 night in Sep 2024

2/10 Terrible

Kevin

17 Sept 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

The bathroom had mould and no hot water. There was damp everywhere. I even had to go back to the reception to get teabags as there wasn’t any in the room at all.

Stayed 1 night in Sep 2024

4/10 Poor

Sarah

17 Sept 2024

Disliked: Property conditions & facilities

Our room was musty smelling and there was a giant wooden beam next to the bed with barely any room to walk past without walking into it during the night if you needed to use the bathroom. The bed was soft and small. Not a good stay.

Stayed 1 night in Sep 2024

6/10 Okay

Rikki

Travelled with family

15 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Two night stay best Western plus?

Check in fine Room nice Evening meal poor. Ordered fish and chips which came from the poachers pub as kitchen closed It was burnt. I struggled the even get a lnife into the batter. I showed the staff member who said about getting another but by the time he asked it was to late as partner had almost finished. Still charged the 18.50 for it. The breakfast was ok. Croissants not cooked in midlle and fried eggs seen better days. Best part room

Stayed 2 nights in Sep 2024

4/10 Poor

JACK

15 Sept 2024

Disliked: Property conditions & facilities

Noisy from someone above room When booking nothing like the picture when arriving Hotel.com said check in 2pm once booked hotel said 3pm and that the second floor was being renovated which wasn't mentioned until booking had been confimed

Stayed 3 nights in Sep 2024

6/10 Okay

Verified traveller

15 Sept 2024

Liked: Cleanliness, room comfort

Disliked: Staff & service, property conditions & facilities

Tired and a poor breakfast

The place felt very tired, and a shadow of it's former self. The breakfast was over-priced. I had to pester to receive a fork, sugar, and milk - all things you should expect to be available at breakfast.

Stayed 2 nights in Sep 2024

2/10 Terrible

Lindsay

Business traveller

13 Sept 2024

Disliked: Cleanliness, property conditions & facilities

Black Mould on the Walls!

BLACK MOULD ALL OVER THE WALLS! Glasses not cleaned. Terrible stay.

Stayed 1 night in Sep 2024

6/10 Okay

Paul, Cramlington

Travelled with group

12 Sept 2024

Liked: Staff & service

Appreciate the property maybe in the process of refurbishment but this should be highlighted upfront. extremely damp and musty smell especially in hall and stair wells and lifts out of action. If i was hotel owners i would also look at quality of work being done and poor paintwork and lack of attention to detail like replacing worn stained carpets damage woodwork like skirtings door frames or architrave will let the refurbishment down. Breakfast was adequate but again quality not the best and cooked breakfast elements not kept warm enough. thankfully only 1 night stay and chosen purely for location to the places we needed to visit.

Stayed 1 night in Sep 2024

10/10 Excellent

Adetola

10 Sept 2024

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

Stayed 1 night in Sep 2024

2/10 Terrible

Kaspars

7 Sept 2024

Stayed 2 nights in Sep 2024

2/10 Terrible

I

Business traveller

3 Sept 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dire

Mould infested. Do not use their iron unless want clothes ruined. Do not be fooled by 'new' lobby and bar. Rooms are mould infested and not decorated in last 20 years

Stayed 1 night in Sep 2024

2/10 Terrible

Melanie

3 Sept 2024

Stayed 2 nights in Aug 2024

6/10 Okay

Elizabeth

Travelled with partner

1 Sept 2024

Liked: Cleanliness, staff & service, amenities

The first floor room we were allocated was just above the pub, and on Friday night was VERY noisy until past 10pm. We could feel it through the floor. As well, we had electrical problems - the mini fridge tripped out the power when switched on. When we asked, we were able to move to a quiet room on the 3rd floor. This room had a very soft bed - to the extent we rolled into the middle. There was no blind for the roof light, but that didn’t matter much because the window itself was so dirty. On the other hand, the staff were very pleasant, and the fitness room was clean and well-equipped. On the whole not a brilliant hotel since it claims to be 4 star.

Stayed 2 nights in Aug 2024

6/10 Okay

Richard

Travelled with family

30 Aug 2024

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

Maintenance was poor. Complained every day (3 days) about TV not usable. Bathroom floor grout broken up sharp and cut foot - no response. LEDs flickering in bathroom - probably due to cheap fittings. HOWEVER - you get what you pay for - cheapest hotel in the area - Food was excellent - not so cheap!. Would I stay there again ? Yes.

Stayed 3 nights in Aug 2024

10/10 Excellent

Mustansar

28 Aug 2024

Stayed 1 night in Jul 2024

8/10 Good

Andrea, WIGAN

26 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2024

10/10 Excellent

Julie

23 Aug 2024

Stayed 1 night in Aug 2024

4/10 Poor

Lisa

22 Aug 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I wouldn't stay again

Large room (allegedly suite) but it was in need of tlc. The room had single glazing which was broken as well as secondary glazing also broken and hanging off. Curtains wouldn't shut and we're hanging down. However, the reason this is relevant is that we were directly above an independent pub not owned by the hotel. The music was constant until 12:10 midnight when it stopped for approximately 5-10 minutes before starting again. To say this music was loud is an understatement, we were singing along and could hear it word for word, tbh we could physically feel the music vibrate. The shower wouldn't work and the bath took over 10 mins to get hot water. It was badly stained along with other marks on the ceiling. There was no restaurant in the hotel, instead a man hovering offering to get us food... The bar staff were pleasant but unable to pull a pint and charged us varying rates each round despite asking for the same... I would recommend finding somewhere else!

Stayed 1 night in Aug 2024

8/10 Good

Martha

19 Aug 2024

Liked: Staff & service, property conditions & facilities, room comfort

Room was comfortable but cleaning in room and definitely in corridors needs to improve. I stays for 3 days and floors remained

Stayed 3 nights in Aug 2024

6/10 Okay

christine

19 Aug 2024

Liked: Cleanliness, property conditions & facilities

the hotel was very pleasent but unfortunately our room was extremely hot and the floor uneven

Stayed 1 night in Aug 2024

8/10 Good

Diego

19 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Bom preço e qualidade

Stayed 1 night in Aug 2024

8/10 Good

Kim

Travelled with family

18 Aug 2024

Liked: Staff & service, room comfort

Large rooms with friendly staff

Lovely comfortable room although a bit dated and stained in some areas. Staff very friendly and helpful. The bathroom was big but the water only lukewarm. No plug points near the bed not helpful when charging a phone and you need an alarm One issue was the noisy bar outside our window which wasn’t ideal with kids

Stayed 1 night in Aug 2024