Best Western Plus Moat House Reading

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Dates

February 2025

March 2025

Family Room, Multiple Beds, Non Smoking | Exterior

Minibar, in-room safe, desk, laptop workspace

Overview
Rooms
Location
Policies

Good

Popular amenities

Gym
Bar
Parking included
Housekeeping
Air conditioning
24/7 front desk

Explore the area

Mill Lane, Sindlesham, Wokingham, England, RG41 5DF

Nirvana Spa
‪17 min walk‬
University of Reading
‪4 min drive‬
Shinfield Studios
‪7 min drive‬
London (LHR-Heathrow)
‪34 min drive‬

Room options

Standard Room, 1 Double Bed with Sofa bed, Non Smoking (with Sofabed)

20.5 sq m
Sleeps 3
1 Double Bed and 1 Double Sofa Bed

Standard Room, 1 Double Bed, Non Smoking

20.5 sq m
Sleeps 2
1 Double Bed

Executive Room, 1 Double Bed, Non Smoking (Walk-in Shower)

20.5 sq m
Sleeps 2
1 Double Bed

Suite, 1 King Bed, Non Smoking, Bathtub (Walk-in Shower;with Sofabed)

32 sq m
Sleeps 3
1 King Bed

Family Room, Multiple Beds, Non Smoking

23 sq m
Sleeps 4
1 Double Bed and 1 Twin Bed

Executive Room, 2 Single Beds, Non Smoking (Walk-in Shower)

20.5 sq m
Sleeps 2
2 Twin Beds

Standard Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

20.5 sq m
Sleeps 2
1 King Bed

Standard Room, 1 Double Bed, Accessible, Bathtub

20.5 sq m
Sleeps 2
1 Double Bed

Superior Room, 1 Double Bed, Non Smoking

32 sq m
Sleeps 2
1 Double Bed

Superior Room, 1 King Bed, Non Smoking

32 sq m
Sleeps 2
1 King Bed

Standard Room, 2 Single Beds, Non Smoking

20.5 sq m
Sleeps 2
2 Twin Beds

Similar properties

Free WiFi
Restaurant
Air conditioning
Gym

for 1 room

includes taxes & fees

8 Mar - 9 Mar

About this property

Luxury hotel with a 24-hour fitness center and a 24-hour front desk

A 24-hour fitness center, a bar/lounge, and 24-hour room service are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite.

Best Western Plus Moat House Reading offers 129 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Wokingham hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

During your stay at Best Western Plus Moat House Reading, you'll be within walking distance of Nirvana Spa. Features include free WiFi in public areas and free self parking, plus a 24-hour gym. This property offers pet-friendly amenities like food and water bowls.

Free WiFi
Free self parking
Relax with a drink at the wine bar
Full breakfast served daily for a fee
Services include dry cleaning/laundry, a concierge, and a porter
Onsite recreation includes a 24-hour gym
Just a 2-minute drive from Nirvana Spa and a few minutes from University of Reading
Dogs welcome for a fee (restrictions apply)
Pet-friendly amenities are available, including food and water bowls

WiFi is free in public spaces. Business amenities include a business center and meeting rooms. You can enjoy a drink at the bar/lounge. A 24-hour fitness center, a terrace, and a garden are also featured at the luxury Best Western Plus Moat House Reading. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Wokingham hotel.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Whisky Charlie - Onsite wine bar. Open daily.

24-hour room service is available.

Languages

English, French, German, Italian, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Electric car charging station on site
Wheelchair-accessible parking available

Food and drink

Full breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends: GBP 16.95 per person
1 bar
Free daily reception
24-hour room service

Restaurants on site

Whisky Charlie

Things to do

24-hour fitness centre

Family friendly

Laundry facilities
Travel cot

Conveniences

Banquet hall
Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Porter/bellhop

Business services

Business centre
Conference space
Meeting rooms

Outdoors

Garden
Terrace

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices available
Lift
Thin carpet in room
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Designated smoking areas

Room amenities

Bedroom

Air conditioning
Bed sheets

Bathroom

Free toiletries
Hairdryer
Private bathroom
Shower/bath combination

Entertainment

TV/satellite channels
Flat-screen TV

Food and drink

Minibar

Connecting rooms available
Desk
Free newspapers
Iron/ironing board
Laptop-compatible safe
Laptop-friendly workspace
Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 1 AM

Express check-in available

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

Late check-out fee: GBP 40

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Renovations and closures

The property is closed between August 26 and August 28.

Access methods

Staffed front desk

Pets

Pets: GBP 20 per accommodation, per stay
Only dogs are allowed
Maximum 2 pets
Food and water bowls are available
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: approximately GBP 16.95 per person
Pet fee: GBP 20 per accommodation, per stay
Service animals are exempt from fees
Late check-out fee: GBP 40 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Reading M4 J10 Wokingham

DoubleTree Hilton Reading M4 J10

DoubleTree Hilton Reang M4 J1

Best Western Plus Moat House Reading Reviews

7.2

Good

7.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

8/10 Good

Daniela

5 Nov 2024

Liked: Staff & service, property conditions & facilities

Very friendly staff.

Stayed 1 night in Oct 2024

6/10 Okay

Malcolm

Business traveller

4 Nov 2024

Liked: Staff & service

Disliked: Property conditions & facilities, room comfort

Moat house

The aircon was broken and the outside area resembled a scrap yard. Not sure if the place was being referbished but did not see any skips.

Stayed 1 night in Jul 2024

4/10 Poor

Adam

31 Oct 2024

Disliked: Cleanliness, property conditions & facilities, room comfort

Disapointing

Very disappointing. Turned up about 10pm to many lights not functioning properly in the car park. Smooth check in but rooms are very tired and discoloured. Air con does not work. Breakfast very disappointing too.

Stayed 1 night in Oct 2024

6/10 Okay

Alicia

31 Oct 2024

Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

Travelled with family

28 Oct 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Extremely dated property and style of management.

Stayed 3 nights in Oct 2024

10/10 Excellent

Jonathan

25 Oct 2024

Stayed 1 night in Oct 2024

8/10 Good

Paul

Travelled with family

25 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The hotel itself was good. While it is a bit dated, we got two rooms that were adjoining. The temperature was not great. The breakfast was over priced for what we got.

Stayed 1 night in Oct 2024

10/10 Excellent

David

24 Oct 2024

Stayed 1 night in Oct 2024

6/10 Okay

Russell

22 Oct 2024

Liked: Staff & service

Unusual place, but decent for being a budget hotel. Food quality for dinner was surprisingly good, buffet breakfast food quality was low, but if you don't mind about lower quality and are more interested in a large breakfast then you will be happy. For me, the bedroom temperature was set far to high.

Stayed 1 night in Oct 2024

8/10 Good

Alison

Travelled with partner

20 Oct 2024

Liked: Amenities

Staff were lovely, room was clean. Clean comfortable bed and hot shower in clean bathroom. What more do you need.

Stayed 1 night in Oct 2024

8/10 Good

RICHARD

16 Oct 2024

Liked: Cleanliness, property conditions & facilities

Very good value.

Stayed 1 night in Oct 2024

6/10 Okay

Andrew

13 Oct 2024

Liked: Staff & service

Stayed 1 night in Oct 2024

4/10 Poor

Warren

Business traveller

11 Oct 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Felt like the setting of a budget slasher movie, well past its best indefinite need of a facelift. Had shining vibes.

Stayed 1 night in Oct 2024

2/10 Terrible

thomas

Business traveller

10 Oct 2024

Liked: Property conditions & facilities, room comfort

Stayed 1 night in Oct 2024

4/10 Poor

Jason

Business traveller

10 Oct 2024

Disliked: Staff & service

Incorrect room issued

We were.checked into the wrong room. Reception were rude

Stayed 1 night in Oct 2024

10/10 Excellent

ian

Travelled with partner

6 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel is in a nice setting and area

Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Travelled with family

6 Oct 2024

Disliked: Cleanliness, property conditions & facilities, room comfort

Long way to go Hotel!

Flooded car park but nothing new for this hotel even when it was the Hilton.. Many years of this. New reception area, clean and inviting but after leaving there the best way of describing the hotel is run-down and shoddy, which needs lots of work carried out quickly in the stairways (distinct smell of damp), hallways and rooms. The room we had looked like there had been a flood in the bathroom with the bath panel curling up, the door splitting and peeling, the shower is about 20 years old, random brackets left on the wall which I guess were old towel rails but who knows? The room felt old and well used (mind you this hotel was used as an immigration refugee hotel until recently!) Getting a taxi from the hotel and back was a nightmare because firms did not know it had open its doors to the public again instead of temporary housing for other people! When taxi were sourced, the reputation of the hotel was lower than a snakes belly because of the people that were there! Not a good start in anyway for the hotel and if they don't announcing they are open as a normal hotel again with paying customers this will not be open for long. A lot of work to be done with the local companies i.e. taxi companied etc and loads of work internally urgently required to make it a place you want to stay at or even recommend.

Stayed 1 night in Sep 2024

2/10 Terrible

Nicolle

29 Sept 2024

Disliked: Amenities

Our room was an executive room so we expected it to be nice! We were above a pub, which played loud banging music until gone midnight, I’ve been in quieter nightclubs! The worse part was they started the music again at 6.30am!! No one wants to be woken up to people blaring out sweet Caroline at 6.30 on a Sunday morning! Totally disrespectful

Stayed 1 night in Sep 2024

2/10 Terrible

Martin

Business traveller

27 Sept 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

People smoking outside windows until 1am, car park flooded to get to my vehicle on leaving. Someone took a number 2 in the hallway of hotel outside rooms and this was left there for considerable time. Guessing this hotel is being used to house immigrants/probation adults.

Stayed 2 nights in Sep 2024

6/10 Okay

Christopher

Business traveller

27 Sept 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Lift did not work, BBC channels did not work on TV, room smelt musty.

Stayed 1 night in Sep 2024

10/10 Excellent

Colin

26 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Sep 2024

2/10 Terrible

Jeremy

25 Sept 2024

Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Business traveller

24 Sept 2024

Liked: Cleanliness

Disliked: Property conditions & facilities

Shower didn’t work Air con didn’t work Restaurant/bar staff poor No tea/coffee facilities in room Curtains don’t cover the windows therefore as a woman alone made me feel uncomfortable when moving around roommates

Stayed 1 night in Sep 2024

8/10 Good

Suzanne

24 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2024

8/10 Good

Jade

Business traveller

23 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel was clean and smart, the dining options were excellent and the food absolutely delicious. Staff were friendly. The room was clean and well equipped. Bathroom also nice and clean. The bed was a little uncomfortable but not terribly so. Unfortunately it was a very warm September weekend. The first night the room was unbearably got even with the window open as the air con wasn't working and the heating was on. We reported this to reception and asked if there was at least a fan. Unfortunately this wasn't provided and the AC wasn't fixed, we were told it was out on the entire side of the hotel our room was on, they had at least turned the heating off but it was still unpleasant warm even with having left the windows open. This did mean we didn't sleep at all well especially as the noise was excessive from parties and people coming and going from the hotel. The TV also wasn't tuned in so we couldn't even watch TV to pass the night and even though it was a smart TV it wasn't connected to the internet so we couldn't even cast to the TV from our devices. Hopefully the renovation work they are doing will fix these issues soon.

Stayed 2 nights in Sep 2024