Holiday Inn Lancaster, an IHG Hotel

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Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Good

Popular amenities

Bar

Pet-friendly

Room service

24/7 front desk

Gym

Spa

Explore the area

Caton Road, Lancaster, England, LA1 3RA

Lune Aqueduct
14 min walk
The Centre at Halton
2 min drive
Grand Theater
4 min drive
Blackpool (BLK-Blackpool Intl.)
42 min drive

Room options

Desk, iron/ironing board, travel cot, free WiFi

Standard Room, 1 Double Bed, Accessible

29 sq m
Sleeps 2
1 Double Bed

Standard Room, 2 Single Beds

29 sq m
Sleeps 2
2 Twin Beds

Premium Double or Twin Room

29 sq m
Sleeps 2
1 Twin Bed OR 2 Twin Beds

Premium Room, 2 Single Beds

29 sq m
Sleeps 2
2 Twin Beds

Standard Double or Twin Room

29 sq m
Sleeps 2
1 Twin Bed OR 2 Twin Beds

Premium Room, 1 Double Bed

29 sq m
Sleeps 2
1 Double Bed

Standard Room, 1 Double Bed

29 sq m
Sleeps 2
1 Double Bed

Standard Room, 1 Double Bed with Sofa bed

29 sq m
Sleeps 4
1 Double Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed with Sofa bed

29 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Double Beds

29 sq m
Sleeps 4
2 Double Beds

Standard Room, 2 Single Beds, Accessible

29 sq m
Sleeps 2
2 Twin Beds

Standard Room, 1 King Bed, Accessible

Sleeps 2
1 King Bed

Similar properties

Pool

Hot tub

Spa

Pet-friendly

for 1 night

includes taxes & fees

1 Jan - 2 Jan

About this property

Riverwalk hotel with a full-service spa and a health club

Along with a full-service spa, this smoke-free hotel has a restaurant and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a steam room, and a conference center are onsite. Housekeeping is available on request.

Holiday Inn Lancaster, an IHG Hotel offers 156 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club, a steam room, and a children's pool.

Children under 18 years old are not allowed in the health club or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.

Our customers tell us they can't get enough of the breakfast at Holiday Inn Lancaster, an IHG Hotel. During your stay, you'll be within walking distance of Lune Aqueduct. Enjoy features like free WiFi in public areas and free self parking, plus a full-service spa. This property offers pet-friendly amenities like food and water bowls.

Free WiFi (speed: 50+ Mbps)
Free self parking
Enjoy British cuisine while dining at Hotel Restaurant
English breakfast served daily for a fee
Indulge in a treatment at the full-service spa
Services include dry cleaning/laundry, luggage storage, and wedding services
Onsite recreation includes a gym, a steam room, and a playground
Guests have great things to say about the clean accommodations and the breakfast
14 minutes by foot from Lune Aqueduct and a 2-minute drive from The Centre at Halton
Dogs welcome for a fee (restrictions apply)
Pet-friendly amenities are available, including food and water bowls

Holiday Inn Lancaster, an IHG Hotel offers its guests a full-service spa, a health club, and a steam room. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 215 square feet (20 square meters) and includes a conference center. A children's pool, multilingual staff, and a garden are also featured at the business-friendly Holiday Inn Lancaster, an IHG Hotel. Free self parking is available.

This 4-star Lancaster hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM.

Hotel Restaurant - This restaurant specializes in British cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Languages

English, Polish

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Wheelchair-accessible parking and van parking available

Food and drink

English breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:30 AM–10:30 AM on weekends: GBP 16.95 per person
1 restaurant
1 bar
Room service available

Restaurants on site

Hotel Restaurant

Things to do

Children's pool
Fitness centre
Full-service spa
Playground
Steam room

Family friendly

Children's pool
Playground
Travel cot

Conveniences

Banquet hall
Lift

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Daily housekeeping
Dry-cleaning service
Luggage storage
Multilingual staff
Wedding services

Business services

Business centre
Computer station
Conference centre (215 square feet of space)
Meeting rooms

Outdoors

Garden
Picnic area

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices available
Lift
Lift door width (centimetres): 64
Step-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business centre
Wheelchair-accessible lounge
Wheelchair-accessible parking
5 on-site accessible parking spaces
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Wheelchair-accessible (may have limits)

100% renewable energy
At least 80% of lighting from LEDs
At least 80% of food locally sourced
At least 80% organic food
Biodegradable coffee stirrers
Biodegradable drinking straws
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drinks bottles
No plastic water bottles
Reusable cups only
Reusable tableware only
Smoke-free property
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets

Bathroom

Bath or shower
Eco-friendly toiletries
Hairdryer
Private bathroom
Towels

Entertainment

Flat-screen TV
Films for purchase
Satellite channels

Food and drink

Coffee/tea maker
Electric kettle

Connecting rooms available
Desk
Eco-friendly cleaning products provided
Energy-saving switches
Iron/ironing board
LED light bulbs
Phone
Recycling
Restaurant dining guide
Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets: GBP 15.00 per pet, per night
Only dogs are allowed
Maximum 2 pets
Pets cannot be left unattended
Food and water bowls are available
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for English breakfast: approximately GBP 16.95 per person
Pet fee: GBP 15.00 per pet, per night
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property uses a grey water recycling system

Safety features at this property include a fire extinguisher and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Lancaster

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Lancaster Holiday Inn

Holiday Inn Express Lancaster-Rockvale Outlets Hotel Lancaster

Holiday Inn Lancaster Hotel

Holiday Inn Lancaster Hotel Lancaster

Holiday Lancaster

Holiday Inn Lancaster

Holiday Inn Lancaster, An Ihg

Holiday Inn Lancaster an IHG Hotel

Holiday Inn Lancaster, an IHG Hotel Hotel

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Holiday Inn Lancaster, an IHG Hotel Hotel Lancaster

Holiday Inn Lancaster, an IHG Hotel Reviews

7.8

Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

8/10 Good

Stephen

17 Sept 2024

Liked: Cleanliness, staff & service

Disliked: Amenities, property conditions & facilities

We had booked this hotel for its pool and spa facilities…spa pool, sauna and steam room for a relaxing weekend. Although they’d announced it on the hotels facebook page on the 2nd (which we found once we’d arrived) there was nothing to say the pool and pool area was going to be shut from 13th (day before we arrived) for 6 week. So the very reason we booked this hotel was then unavailable! Would have been nice to get an update about this from the hotel beforehand, when they’d clearly knowing about it for at least 12 days beforehand! Kinda disappointing.

Stayed 1 night in Sep 2024

8/10 Good

Philip

Business traveller

16 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Sep 2024

8/10 Good

Joanna

12 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Sep 2024

4/10 Poor

Ohood

11 Sept 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Did not enjoy my stay

Stuff at the reception and breakfast were very friendly. breakfast was good. hotel in poor condition. not good smell once exit the elevator to the second floor. In my booking I requested 1 queen bed and I got 2 separate beds and this was the only available room! the bed sheets were not in good condition as well as the towels. bed and pillows not comfortable at all.

Stayed 1 night in Sep 2024

10/10 Excellent

enid

8 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a great stay, pool and gym were a bonus.

Stayed 2 nights in Sep 2024

10/10 Excellent

Neal

Travelled with family

8 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We had a great stay at the Lancaster Holiday Inn. The service was friendly and the facilities were just what we needed. The dinner and breakfast options were also great. Having an outdoor play area was also handy for two energetic young boys!

Stayed 1 night in Aug 2024

8/10 Good

Ian

Travelled with family, Travelled with pets

8 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A very nice hotel with very helpful staff. Very clean and great breakfast

Stayed 1 night in Sep 2024

8/10 Good

haidong

Business traveller

8 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Too large area and room orientation not clear.

Stayed 1 night in Sep 2024

8/10 Good

David

7 Sept 2024

Stayed 1 night in May 2024

2/10 Terrible

Andrew

6 Sept 2024

Disliked: Cleanliness, amenities, property conditions & facilities

Terrible place, in need of a major refurb!

Stayed 3 nights in Sep 2024

10/10 Excellent

Camilla

Travelled with family

4 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Brilliant hotel and so well presented. Dog and child friendly is a winner for us and the team at Lancaster did not disappoint!

Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

1 Sept 2024

Stayed 1 night in Aug 2024

8/10 Good

Christine

26 Aug 2024

Liked: Cleanliness, staff & service

Stayed 2 nights in Aug 2024

4/10 Poor

surbjit

26 Aug 2024

Disliked: Cleanliness

Stayed 3 nights in Aug 2024

8/10 Good

chris

Business traveller

25 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Easy parking off the motorway so very convenient

Stayed 1 night in Aug 2024

10/10 Excellent

james

Business traveller

25 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, average food

A nice hotel, with good facilities, gym and pool are a great addition. The food is very average for an inflated price.

Stayed 1 night in Aug 2024

8/10 Good

Sharna

Travelled with family

22 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Aug 2024

8/10 Good

Yan Kin

Travelled with family

22 Aug 2024

Liked: Staff & service

Nice basically, high room utitlzaiton. Need to repaint abd deep clean.

Stayed 2 nights in Aug 2024

10/10 Excellent

jayne

22 Aug 2024

Stayed 1 night in Aug 2024

10/10 Excellent

jayne

Business traveller

22 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Nice clean hotel in perfect location. Nice added touch with fruit and water in reception. Great pool and spa facilities, good and plenty choice for breakfast. Although I didn't like sharing the breakfast room with dogs

Stayed 1 night in Aug 2024

10/10 Excellent

David, Lichfield

Travelled with group

16 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good location just off the M6 Good hotel spacious rooms Clean, good size bathroom. A little dated with decor in the rooms. Try and get a room at the back as the front rooms are noisy from the road opposite.

Stayed 1 night in Aug 2024