Leonardo Hotel Chester

4.0 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Leonardo Hotel Chester

Breakfast, lunch, dinner served; British cuisine
Reception
Reception
Desk, laptop workspace, soundproofing, iron/ironing board
Point of interest

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Housekeeping

Explore the area

Map
Pepper House, Pepper Street, Chester, England, CH1 1DW
  • Chester Roman Gardens
    ‪2 min walk‬
  • Roman Amphitheatre
    ‪3 min walk‬
  • Grosvenor Museum
    ‪3 min walk‬
  • Chester (CEG-Hawarden)
    ‪21 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Superior Room, Multiple Beds

8.6 out of 10
Excellent
(4 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Superior Room, 1 Double Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed

Standard Room, Multiple Beds

9.4 out of 10
Exceptional
(11 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(19 reviews)
  • 23.1 sq m
  • Sleeps 3
  • 1 Double Bed

Superior Room, 2 Queen Beds

9.0 out of 10
Wonderful
(8 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Executive Room, 1 Queen Bed

9.8 out of 10
Exceptional
(6 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

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About this property

Leonardo Hotel Chester

Eco-certified hotel with a fitness center and a 24-hour front desk
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a coffee shop/cafe, and dry cleaning are onsite.
Leonardo Hotel Chester offers 94 air-conditioned accommodations with coffee/tea makers and hair dryers. 50-inch flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the shopping around Leonardo Hotel Chester. During your stay, you're just a quick walk from Newgate. Free WiFi in public areas, a restaurant, and a gym are available.
  • Free WiFi in some public areas
  • Enjoy British cuisine while dining at Bar and Grill
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, an elevator, and a vending machine
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the cleanliness and overall comfort
  • Steps from Newgate and Chester Roman Gardens
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A fitness center, a vending machine, and dry cleaning/laundry services are also featured at the eco-certified Leonardo Hotel Chester.

This Art Deco Chester hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Bar and Grill - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking within 1640 ft (GBP 20 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: GBP 16 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Bar and Grill

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • 6 bathrooms
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 50-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Soundproofing
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 16 per person
  • Nearby parking fee: GBP 20 per day (1640 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Leonardo Hotel Chester Hotel
Leonardo Hotel Chester Chester
Leonardo Hotel Chester Hotel Chester

Leonardo Hotel Chester Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 530 out of 794 reviews" "
Rating 8 - Good. 199 out of 794 reviews" "
Rating 6 - Okay. 48 out of 794 reviews" "
Rating 4 - Poor. 10 out of 794 reviews" "
Rating 2 - Terrible. 7 out of 794 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Stuart

Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Great location but improvement needed
Good location and friendly reception staff but housekeeping very poor. Did nothing other than make the bed. Rubbish not taken, nothing wiped down. Water not replenished (perk of superior room but had to ask reception ourselves each day). Room also very small for a ‘superior room’
Stayed 3 nights in Oct 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Back for more
Good friendly check in, room clean and tidy. Bathroom needs some attention, towel rail fell to bits and there was no obvious extraction of steam. The room for us was too warm overnight. Breakfast good.
Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

kelvin

Travelled with partner
Liked: Cleanliness, property conditions & facilities
reception checked someone into our room when we where already in the room and issued keys to them we got a shock when they opened the bedroom door as did they,this raised a security issue for us.If we had not stsyed here many times we would have been very concerned and annoyed.
Stayed 1 night in Oct 2024

8/10 Good

ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Chester. Great staff.
Stayed 2 nights in Oct 2024

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Katy

Stayed 1 night in Oct 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a pleasant experience. The location was convenient, close to major attractions and public transport. The check-in process was smooth, and the staff were friendly and helpful. Nice modern hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Owen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Justin

Stayed 1 night in Sep 2024

8/10 Good

Emily, Leamington Spa

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel interior is lovely, the rooms are a little plain and functional by comparison, but they have everything you need and seem clean & quiet. Knocked a star off for the bed; such a hard mattress, neither of us could get comfy and I woke up with backache. If firm mattresses are for you, then great! The location is perfect for exploring the centre, walking the wall or taking a stroll to the river. Parking is inexpensive in the shopping centre multi-storey next door (£10). Great cooked breakfast, nice coffee and plenty of choice of cereal etc, with fresh cooked eggs. Book ahead for a reduced rate. But there are plenty of eateries to choose from locally if you prefer to explore!
Stayed 1 night in Sep 2024

10/10 Excellent

Barry

Stayed 2 nights in Aug 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness
Amazing location for bars and shopping :)
Stayed 2 nights in Sep 2024

8/10 Good

Ben

Stayed 1 night in Sep 2024

10/10 Excellent

Grace

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Sep 2024

8/10 Good

Jacqueline

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were without exception very friendly and helpful. My only complaint was that it was not made clear that the parking advertised was in the adjacent multi-storey car park and cost £10 per 24 hours. Other than that Chester itself was fantastic and the choice of places to eat immediately across the road or adjacent to the hotel itself were extremely good. Everything was only a short walk away.
Stayed 4 nights in Sep 2024

10/10 Excellent

Nick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really quiet room!
Stayed 1 night in Sep 2024

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast & location. Helpful staff
Stayed 2 nights in Sep 2024

8/10 Good

Reena

Stayed 2 nights in Aug 2024

8/10 Good

Andrew, Woodley

Travelled with family
Liked: Cleanliness, amenities
Overall, this hotel was great; the location was good, the room was clean and the restaurant staff and breakfast were both excellent. My only criticisms are the fridge in the room did not keep anything cool - when we reported it, we were told it was a ‘common problem with all the fridges’; and a couple of the Reception staff, although not overtly rude, were definitely quite brusque. But I would still recommend this hotel based on its location, price and room & restaurant facilities
Stayed 3 nights in Aug 2024

8/10 Good

Valerie

Travelled with partner
Breakfast was poor selection
Stayed 3 nights in Aug 2024

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Sindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Aug 2024