Grand Burstin Hotel Folkestone

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Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Popular amenities

Gym

Parking available

Bar

24/7 front desk

Explore the area

The Harbour, Folkestone, England, CT20 1TX

Folkestone Harbour
1 min walk
Quarterhouse
4 min walk
Folkestone Beach
6 min walk
Manston (MSE-Kent Intl.)
48 min drive

Room options

Premier Twin Room With Sea View

2 sq m
Sea view
Sleeps 2
2 Twin Beds

Premier Double Room with Sea View

2 sq m
Sea view
Sleeps 2
1 Double Bed

Standard Single Room

2 sq m
Sleeps 1
1 Twin Bed

Standard Double Room

2 sq m
Sleeps 2
1 Double Bed

Standard Twin Room

2 sq m
Sleeps 2
2 Twin Beds

Similar properties

Parking included

Free WiFi

Restaurant

Breakfast available

for 1 room

includes taxes & fees

5 Jan - 6 Jan

About this property

Hotel in Folkestone with 2 restaurants and a nightclub

Along with 2 restaurants, this smoke-free hotel has an indoor pool and a nightclub. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.

Grand Burstin Hotel Folkestone offers 550 accommodations with coffee/tea makers and complimentary toiletries. Televisions come with satellite channels.

Bathrooms include shower/tub combinations. This Folkestone hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the breakfast at Grand Burstin Hotel Folkestone. During your stay, you're just a quick walk from Folkestone Harbour. You'll find features like free WiFi in public areas, plus 2 restaurants and an indoor pool.

Free WiFi (speed: 25+ Mbps)
Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop, and a bar/lounge
Full breakfast served daily for a fee
Self parking available for a fee
Take a swim in the indoor pool
Services include a concierge, tour or ticket assistance, and a porter
Onsite recreation includes a gym, a steam room, and a sauna
Guests have great things to say about the clean accommodations and the helpful staff
11 minutes by car from Dover Western Docks Cruise Terminal and 14 minutes from Dover Castle
Cats and dogs welcome for a fee (restrictions apply)

Grand Burstin Hotel Folkestone offers its guests an indoor pool, a sauna, and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A nightclub, a vending machine, and an arcade/game room are also featured at Grand Burstin Hotel Folkestone. For a fee, parking is available.

This 3-star Folkestone hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 9:00 AM and on weekends from 7:00 AM to 9:00 AM.

Harbour Restaurant - This buffet restaurant serves breakfast, lunch, and dinner.

Victorian Restaurant - This restaurant serves breakfast, lunch, and dinner.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi

Parking and public transport

Self parking on site (GBP 5 per day)

Food and drink

Full breakfast available for a fee 7:00 AM–9:00 AM on weekdays and 7:00 AM–9:00 AM on weekends: GBP 12-15.00 for adults and GBP 6-10.00 for children
2 restaurants and 1 coffee shop/cafe
1 bar

Restaurants on site

Harbour Restaurant
Victorian Restaurant

Things to do

Arcade/games room
Billiards/pool table
Fitness centre
Indoor pool
Nightclub
Sauna
Steam room

Family friendly

Arcade/games room
Indoor pool
Snack bar/deli

Conveniences

ATM/banking services
Banquet hall
Lift
Front-desk safe
Gift shop/newsstand
Vending machine

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Luggage storage
Porter/bellhop
Tour/ticket assistance
Wedding services

Business services

A meeting room

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices available
Lift
Wheelchair-accessible (may have limits)

Smoke-free property
TV in lobby

Room amenities

Bedroom

Bed sheets
Heating

Bathroom

Free toiletries
Private bathroom
Shower/bath combination
Towels

Entertainment

Satellite channels
TV

Food and drink

Coffee/tea maker

Desk
Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets: GBP 10.00 per pet, per stay (maximum GBP 25.00 per stay)
Only dogs and cats are allowed
Maximum 1 pets
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: approximately GBP 12 to 15.00 for adults, and GBP 6 to 10.00 for children
Self parking fee: GBP 5 per day
Pet fee: GBP 10.00 per pet, per stay (maximum GBP 25.00 per stay)
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Facilities fee: GBP 4.00 per person, per day and includes use of: sauna; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Front desk staff will greet guests on arrival.

We should mention

To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Burstin

Burstin Hotel

Folkestone Grand Burstin

Folkestone Grand Burstin Hotel

Folkestone Grand Hotel

Grand Burstin Folkestone

Grand Burstin Hotel Folkestone

Hotel Burstin

Burstin Folkestone Hotel

Burstin Hotel Folkestone

Grand Burstin Hotel Folkestone, Kent, UK

Hotel Grand Burstin

Grand Burstin Hotel

Grand Burstin

Burstin Folkestone Folkestone

Grand Burstin Hotel Folkestone Hotel

Grand Burstin Hotel Folkestone Folkestone

Grand Burstin Hotel Folkestone Hotel Folkestone

Grand Burstin Hotel Folkestone Reviews

6.6

6.8/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

6/10 Okay

Freiby

Travelled with group

22 Sept 2024

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

Low quality venue and rooms, but the aarea around the hotel were awesome. Not many options to stay around the area, but recommend visiting just for Folkstone Harbour experience.

Stayed 2 nights in Sep 2024

6/10 Okay

JAROSLAW

21 Sept 2024

I like that place

Stayed 1 night in Aug 2024

6/10 Okay

Simon

18 Sept 2024

Liked: Staff & service

Was one of the cheaper places in Folkestone. Great convenient location near the harbour and a short uphill walk to the Town. Suitable for the purpose of getting your head down for a few hours, bathroom and room clean. Breakfast wasnt anything to shout about, but stopped a gap. Place just feels a bit dated, even saw the Congo go through the bar one night... Sort of reminds me of a caravan park.. No complaints about the place.. just wasn't that appealing for me.

Stayed 1 night in Aug 2024

6/10 Okay

David

Travelled with group

18 Sept 2024

Disliked: Staff & service

Good enough.

Probably gets a bad rap but I found it fine given the price and for how long I was there. Room seemed clean, view was awesome. Reception was efficient. Massive hotel probably seen it’s best days but I’d go back.

Stayed 1 night in Sep 2024

4/10 Poor

Angela

18 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The lift is next to my room and you could hear it going up and down.

Stayed 1 night in Sep 2024

6/10 Okay

Nick

13 Sept 2024

Disliked: Property conditions & facilities

It is what it is for the price. Beds where rock hard.

Stayed 1 night in Sep 2024

4/10 Poor

Douglas

Business traveller

12 Sept 2024

Disliked: Property conditions & facilities

Stayed 1 night in Sep 2024

8/10 Good

Gary

8 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lack of control of noise outside hotel lobby.

Very happy with our stay but the noise from other guests at the hotel shouting outside the lobby doors that went on until 3am kept us awake so that by morning we were exhausted from lack of sleep. Surely something can be done to stop this. It spoilt our stay.

Stayed 1 night in Sep 2024

6/10 Okay

Allan

Travelled with partner

8 Sept 2024

Liked: Cleanliness, staff & service

Booked a double, got a twin.

Stayed 1 night in Sep 2024

6/10 Okay

Stuart

7 Sept 2024

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

Dated hotel. They do seem to be doing it up tho l, you can hear your neighbours TV and whatever they are doing

Stayed 1 night in Sep 2024

6/10 Okay

Helen

Travelled with group

4 Sept 2024

The room was ok. However the drunk person kicking and banging on a door to another room and screaming was not desirable. It took the staff a very long time to deal with the problem. Ruined a lot of peoples sleep

Stayed 1 night in Aug 2024

10/10 Excellent

Malcolm

2 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Its really improved since a few years back

Stayed 1 night in Aug 2024

10/10 Excellent

Alan

2 Sept 2024

Stayed 1 night in Aug 2024

4/10 Poor

Nicola

1 Sept 2024

Disliked: Cleanliness, amenities, property conditions & facilities

The hotel is dated and needs lots of improvement We’ve been a few times and decided to upgrade to premier double room hoping there was nicer modern rooms but the room was worst then some we’ve had The balcony was held up by scaffolding all rusty and not looking safe and concrete base full of bird poo. The furniture and decoration is poor standard and dated. The room looks like it needs a proper clean and painting Been to lot better accommodation and not paid these prices To top it off the car park was rammed and no where to park even though they charge u £5 a day when u check in Will not be returning to this hotel again even though in a good central location

Stayed 2 nights in Aug 2024

6/10 Okay

Wendy

Business traveller

31 Aug 2024

Needs an update very unclear in places and the place looks more like a prison with locked doors into each wing it could be renamed? Very poor for the 20 th century

Stayed 4 nights in Aug 2024

10/10 Excellent

Gina

29 Aug 2024

Liked: Amenities

Use the Burstin regularly for seaside stop. Fabulous weather and top location, the harbour looks even prettier when lit up at night.

Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

28 Aug 2024

Liked: Cleanliness, staff & service

Stayed 1 night in Aug 2024

8/10 Good

Cynthia

Travelled with partner

26 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

It was adequate for a short stay.

Stayed 2 nights in Aug 2024

2/10 Terrible

Monika

Travelled with partner

26 Aug 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The best is the location, however that's it! The staff are rude and blaming visitors for keeping access cards near phones, while it isn't true! Every day we had to go to reception to get cards changed as it didn't work. Funnily this happened after checkout times each day,though we had 10 days stay. Also the room had only one plug and when asked for extensions they asked me to buy it. I had to charge from coffee shops as we did not have more than one plug in the room. They are far from knowing what customer service means as no apology whatsoever. No name badge either so hard to even complain. Hotel full of dogs who constantly barking so you can forget the good night sleep. Water not going down from bath, window is so steamed up that can't even see outside. I would never book a hotel in Grand Burstin, needs serious improvement!

Stayed 4 nights in Aug 2024

2/10 Terrible

Monika

26 Aug 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Aug 2024

4/10 Poor

Susan

26 Aug 2024

Disliked: Property conditions & facilities

The hotel was budget but I found it very tired and worn. There was a constant group of foreign men hanging around outside all the time and as a woman alone I felt uncomfortable walking through them all when I returned to the hotel in the evening. I was told it is used for asylum seekers which didn’t surprise me. Not somewhere I will book again

Stayed 1 night in May 2024