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4.3 out of 5

"Stayed for one night before an early flight. Check in was fairly quick. The room was modern, clean and tea/coffee making facilities were provided. We ... " More

By a verified traveller on Fri 21 Aug 2020

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Standard Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Room, 1 Double Bed, Accessible Bathtub

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room, 2 Single Beds, Accessible Bathtub

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the free breakfast at Holiday Inn Express London Luton Airport, an IHG Hotel. During your stay, you'll be within walking distance of University of Bedfordshire. Features include free WiFi in public areas, plus a restaurant and a bar.

  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy local and international cuisine while dining at Great Room
  • Self-parking available for a fee
  • Amenities include a front desk safe, 3 meeting rooms and a lift
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from University of Bedfordshire and a few minutes from Luton Mall
  • Pets welcome for a fee (restrictions apply)

Holiday Inn Express London Luton Airport, an IHG Hotel ratings based on 6 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Express London Luton Airport, an IHG Hotel

Everyone (3) Couples (1) Family (1)
5 out of 5

Posted by on 12 Jul 2024

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Comment from Hotel Management

15 Jul 2024 by Hotel Operations Manager

Pommy, your lovely feedback is welcomed!All the best, Sophie -

5 out of 5

Posted by on 23 Jan 2023

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Comment from Hotel Management

15 Mar 2023 by Hotel Manager

Derek, thanks for your lovely review!All the best, Mairead - Hotel Operations Manager

3 out of 5
Stayed for one night before an early flight. Check in was fairly quick. The room was modern, clean and tea/coffee making facilities were provided. We requested a cot in advance which was left on the room for us prior to arrival. A self service take away buffet breakfast was provided from 4am. It was only a 5 minute walk to the airport terminal from the hotel. The car park is expensive and operated by number plate reading cameras. Only 10 minutes free parking is provided. Go over the 10 minutes and it's a £4 charge. Overnight parking is expensive. We had pre booked the long stay car park which I moved the car to. 10 minutes is a rush to unload when you have luggage, pram and a sleeping baby in the car. Considering we had pre booked and paid for a room at the hotel this is a harsh way to treat paying customers. I also e-mailed the hotel twice to enquire what time breakfast starts, both e-mails were not responded to.

Posted by , from London on 21 Aug 2020

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5 out of 5
We arrived after midnight but the check in staff were super friendly and helpful. The room was comfortable and has everything we needed. We slept really well and despite being a stones throw away from the airport, there was no noise from. The road or the runway. Would highly recommend

Posted by , from Poole, UK on 12 Aug 2020

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4 out of 5

Posted by on 29 Dec 2019

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4 out of 5
Ich war rund herum sehr zufrieden mit dem Hotel. Es befindet sich sehr nahe beim Flughafen Luton, praktisch um zu Fuss hinzugehen. Allein die Temperatur-Einstellung der Heizung hat mich gestört. Ich war im Januar dort und hatte schon etwas kalt. Vielleicht lag es auch daran, dass ich nicht begriff, wie man es besser einstellt... Ich kann wirklich nur weiterempfehlen.

Posted by on 24 Jan 2020

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Comment from Hotel Management

18 Mar 2020 by mark

Thank you for your great review, we look forward to seeing you in the near future. kind regards

About the Holiday Inn Express London Luton Airport, an IHG Hotel

Location 2 Percival Way, Luton, England LU2 9GP

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. There are 3 meeting rooms available. The business-friendly Holiday Inn Express London Luton Airport, an IHG Hotel also features a vending machine, coffee/tea in common area, and a front desk safe. Parking is available for a fee. This 3-star Luton hotel is smoke free.

  • 1 building
  • 154 guestrooms or units
  • 5 levels
  • Conference rooms
  • Built in 2002
  • Buffet breakfast (free)
  • Deli
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Luton Airport Pkwy Station (3 km / 1.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Express London Luton Airport, an IHG Hotel offers 154 accommodations with a hairdryer and an iron/ironing board. A pillow menu is available. 32-inch flat-screen televisions come with digital channels. Bathrooms include a shower and complimentary toiletries. This Luton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Digital channels
  • Electric kettle
  • Pillow options
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Free tea bags/instant coffee
  • Toothbrush and toothpaste available

Food & Drink

Guests are served a free buffet breakfast on weekdays from 4:00 AM to 9:30 AM and at the weekend from 4:00 AM to 10:00 AM.

Great Room – This restaurant specialises in local and international cuisine and serves lunch and dinner.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible lounge
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: GBP 25 per pet, per stay
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and mobile payments; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Safety features at this property include window guards

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, Eurocard and mobile payments. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

  • Mobile payments
  • Pets allowed in specific rooms only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • UnionPay
  • Staffed front desk
  • Credit card pre-authorization
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Smoke detector
  • Pets cannot be left unattended

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 15 per day
  • Pet fee: GBP 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express London Hotel Luton Airport
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  • Luton Airport Holiday Inn Express
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You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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