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Copthorne Hotel Manchester Salford Quays

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Copthorne Hotel Manchester Salford Quays

Terrace/patio
Exterior
View from property
Terrace/patio
Interior entrance

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Parking available
  • Bar
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
Clippers Quay, Salford Quays, Salford, England, M50 3SN
  • Salford Quays
    ‪1 min walk‬
  • Old Trafford
    ‪11 min walk‬
  • The Lowry Art and Entertainment
    ‪17 min walk‬
  • Manchester (MAN)
    ‪18 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Family Room

Standard Family Room

Standard Family Room

  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Double Room

Club Double Room

Club Double Room

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

AC Hotel by Marriott, Manchester Salford Quays

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (1004)
The price is €75
for 1 room
includes taxes & fees
16 Feb - 17 Feb
AC Hotel by Marriott, Manchester Salford Quays

About this property

Copthorne Hotel Manchester Salford Quays

Riverwalk hotel with a 24-hour business center and a 24-hour front desk
A restaurant, a bar/lounge, and a snack bar/deli are available at this hotel. WiFi in public areas is free. Additionally, a 24-hour business center, self parking, and coffee/tea in a common area are onsite.
Copthorne Hotel Manchester Salford Quays offers 166 accommodations with safes and complimentary newspapers. 32-inch Smart televisions come with premium digital channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Copthorne Hotel Manchester Salford Quays. During your stay, you're just a quick walk from Salford Quays. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • To-go breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Steps from Salford Quays and 11 minutes by foot from Old Trafford
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and meeting rooms.

Public spaces have free WiFi. A terrace, barbecue grills, and multilingual staff are also featured at the eco-certified Copthorne Hotel Manchester Salford Quays. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this Salford hotel.

For a fee, guests can enjoy to-go breakfast daily from 6:30 AM to 9:30 AM.
Copthorne Hotel Manchester Salford Quays has a restaurant on site.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Polish, Romanian, Vietnamese

Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 5 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • To-go breakfast available for a fee daily 6:30 AM–9:30 AM: GBP 15.95 per person
  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • Bike parking

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch smart TV
  • Digital channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately GBP 15.95 per person
  • Self parking fee: GBP 5 per night
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system and window guards
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Copthorne Hotel Manchester
Copthorne Hotel Manchester Salford
Copthorne Manchester
Copthorne Manchester Hotel
Copthorne Manchester Salford
Hotel Copthorne Manchester
Manchester Copthorne
Manchester Copthorne Hotel
Copthorne Hotel Manchester Salford, Greater Manchester
Copthorne Hotel Salford

Copthorne Hotel Manchester Salford Quays Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 378 out of 1004 reviews" "
Rating 8 - Good. 316 out of 1004 reviews" "
Rating 6 - Okay. 185 out of 1004 reviews" "
Rating 4 - Poor. 72 out of 1004 reviews" "
Rating 2 - Terrible. 53 out of 1004 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Katy

Liked: Cleanliness, staff & service, room comfort
Great stay ,staff very friendly, would have definitely stayed longer if i could and will return!!i
Stayed 2 nights in Oct 2024

8/10 Good

Tonia

Travelled with group
Very noisy
Stayed 1 night in Oct 2024

8/10 Good

Julie

Stayed 1 night in Oct 2024

10/10 Excellent

John

Stayed 1 night in Oct 2024

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Great location with free parking.
Stayed 1 night in Oct 2024

4/10 Poor

Mr M

Travelled with family
Disappointed
I’d booked the room 4 weeks in advance. On arrival I was told there was no booking. Showing the Hotels.com booking was no use, they needed an email from themselves confirming the booking. Luckily, I had enquired about breakfast when I booked it, so I had a reply from Copthorne stating it was included. So, after a 20 minute wait (after a 6 hour drive), they found my booking - they had recorded it as the following month! Unfortunately the room had a double bed, not the twin beds I had requested. But by this time it was too late to get sorted as we were now running late. Final moan is the car park. It is plenty big enough for hotel guests but when Man Utd have a match on, they let non-guests park, for a fee. It was chaos. I had to park my car on the mini roundabout and move it into a space after the match. While waiting to get the room sorted 2 guests came to reception as they needed to get their car out but had been blocked in - the hotel had no way of knowing whether it was by a guest or a football fan. On the plus side the reception staff was very good, as was the lady sorting breakfast. Breakfast was very good. Room didn’t have any water bottles but did have a fridge (noisy overnight). It’s convenient for Old Trafford but really gone downhill, have stayed here a few times over the years and this was the worst experience, it’s a shame
Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service
Great location and great 1 night stay
One night stay for Man U game! Absolutely perfect Hotel for this. Arrived quite later in day/evening and managed to park OK. Check in nice and easy, rooms are a little dated but absolutly fine for a short stay. My room faced the Quay. Quiet all night. Nice little bar. Absolutely would stay here again
Stayed 1 night in Oct 2024

10/10 Excellent

K M R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money. Perfect location for visiting Old Trafford.
Stayed 1 night in Oct 2024

6/10 Okay

ian

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location and friendly staff..shame its a shared car park at the hotel which wasbon our stay occupied by night shift contractors. Made for a poor nights sleep. And on a side note the access control for the bedrooms are failing, I had to change rooms several times as the rooms where insecure.They need to spend some money on a refurbishment ASAP. I wont be staying there as again!
Stayed 3 nights in Oct 2024

4/10 Poor

Simon

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Nuur

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
very good but the shower is too hot there is no cold water in shower
Stayed 1 night in Oct 2024

8/10 Good

Jackie

Stayed 1 night in Oct 2024

10/10 Excellent

Antony

Stayed 1 night in Oct 2024

2/10 Terrible

Kevin

Stayed 1 night in Oct 2024

6/10 Okay

Linda

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Location was convenient to visit family. Parking was free. Check in process was quick and easy. However, room was very obviously dated. Paint was chipped, scuffs on bathroom floor. Old and tired. A warning by the sink informed us that water was very hot. It was. Almost boiling hot, same in the shower! Extremely large stainon carpet just outside bathroom door and another in front of tv.
Stayed 1 night in Oct 2024

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Lovely clean fresh smelling hotel with lovely views
Stayed 1 night in Oct 2024

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Nathan

Stayed 1 night in Oct 2024

6/10 Okay

Alan

Liked: Cleanliness
Don't expect to watch any TV
It was OK but I wanted a qiuet evening watching TV after dinner. But the TV wasn't working. No one could fix it and they couldn't move my room ss the hotel was fully booked. The deputy managaress was kind and helpful and embarrassed notto be able to help me further. She gave me a voucher for a couple of drinks in the bar, which was considerate of her.
Stayed 1 night in Oct 2024

8/10 Good

Mehboob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Anthony

Disliked: Staff & service, property conditions & facilities
Nightmare
Booked this hotel as stayed before as it was ok. But this time it was a nightmare 3/4 attempts to get entry to the room as cards didn't work. TV didn't work spoke with reception and was a straight reply it does work No hot water for shower or sink Had to put my wife in another hotel because of the above. It was a total disaster of a night To say will i be returning NO is my answer and other may rethink about saying there. Not even a sorry from reception staff
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Business traveller
Average
I had hoped for a better experience after reading the reviews and star rating. As a business user and regular app user first time I have been asked for a security deposit! not on account transactions! with a card payment being held. This was not explained and the staff were dismissive when I asked why the card swipe was required. It was not flagged in the booking summary. Overall for me it was average and would not rush back especially when requiring security deposits. Check in / out could have been a swifter process. Car park appears to be run by a third party this was not made clear at check in, at check in / out staff were not minded to help but check your reg in as they cannot advise. Parking bays are very tight typical where they have maxed the number of spaces in the area to sound good unfortunately as a result access egress of the vehicle when the car park if full is pain, not to mention getting the bags out. Breakfast average Fire alarm, evacuation and no apology from the hotel team, I am sure they get used to it but as a guest a simple apology would have been appreciated. Bed ok, pillows poor quality. Well they asked for feedback, the above is a fair summary.
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Very nice bar and lounge at the hotel and staff well presented but our room was very dated. The tv didn't work (we did report but nothing was done) and the only ceiling light flashed for at least 5 minutes when first switched on. We were told we had been given a room with a view, but all we could see were the rooftops of the lower level of the hotel. We did only pay £59 so I suppose you get what you pay for!
Stayed 1 night in Oct 2024

4/10 Poor

Matt

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good size rooms, although a bit dated. Friendly staff but they are understaffed. Huge queues at check in. Arrived early and asked to pay for early check in, but they couldnt accomodate, one guy on the desk. No manager. Unfortunately our radiator was stuck to 'on' and couldnt be fixed by the staff. Apparently no maintenance man on site at weekends. Hotel was full so they couldnt move us to another room. Didnt sleep all night as room was like a sauna.
Stayed 1 night in Oct 2024

2/10 Terrible

Nicholas

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Unprofessional and unacceptable
Shambolic and quite unbelievable. I had booked my stay over 1 month before arriving for a twin room. The day before I was sent an early check in-email from the Copthorne which I responded to and received a confirmation number. At checkin I was told that my booking was found, but there were no rooms remaining in the hotel. I asked how can this happen when I have 1) a booking reference from 1 month ago and 2) a pre-check in confirmation from the day prior. The answer was ‘I do not know, but there are no rooms left. Our company need to stop sending pre-checkin messages like this. I dont like them’. . . How helpful to my situation. Not! No solution came forward so I insisted to the staff speak with a superior. I was travelling with my elderly father for a memorable football game. A double room was offered after some period of waiting (not sure how it magically appeared), but no offer of two rooms. The staff asked if I had tried to check-in earlier at the time of football and I said ‘no’. It was then said to me that had I done so, I would have a twin room as it is ‘first come first serve’. How incompetent can a company be to allow a booking, send a pre-checkin and yet prioritise on-the-day walkin customers with no prior booking? With no alternative I accepted a double room and compensatory breakfast. The toilet had not been flushed in the room which just added to the disgrace of this outdated hotel.
Stayed 1 night in Oct 2024

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