Marwell Hotel Winchester

3.0 star property

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Photo gallery for Marwell Hotel Winchester

Exterior
Interior
Executive Twin room
Reception
Property grounds

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Pet-friendly
  • Parking included

Explore the area

Map
Thompson Lane, Winchester, England, SO21 1JY
  • Marwell Zoo
    ‪1 min walk‬
  • Winchester Cathedral
    ‪11 min drive‬
  • University of Winchester
    ‪11 min drive‬
  • Southampton (SOU)
    ‪23 min drive‬

Room options

Executive Double Room, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Executive Twin room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Standard Double Room

  • 15.00 sq m
  • Sleeps 2
  • 1 Double Bed

Family Room

  • 15.00 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bunk Bed

Superior Double Room

  • 15.00 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Triple Room

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Executive Family room

  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bunk Bed

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About this property

Marwell Hotel Winchester

Eco-certified hotel with a sauna and a 24-hour front desk
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Additionally, a sauna, a 24-hour front desk, and wedding services are onsite. Housekeeping is available on request.
Marwell Hotel Winchester offers 68 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations and complimentary toiletries. This Winchester hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Housekeeping is provided on request.

Recreational amenities at the hotel include a sauna.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Marwell Hotel Winchester. During your stay, you're just a quick walk from Marwell Zoo. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Enjoy Modern European cuisine while dining at Dining Room
  • English breakfast served daily for a fee
  • Services include luggage storage and wedding services
  • Onsite recreation includes a sauna
  • 8 minutes by car from South Downs National Park and 11 minutes from Winchester Cathedral
  • Dogs welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 7 meeting rooms available. The eco-certified Marwell Hotel Winchester also features a sauna and room service (during limited hours). Free self parking is available.

This 3-star Winchester hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM.
Dining Room - This restaurant specializes in Modern European cuisine and serves dinner only.
Lounge and Bar - This bar serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • English breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:30 AM–10:30 AM on weekends: GBP 14.50 for adults and GBP 10 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Dining Room
  • Lounge and Bar

Things to do

  • Sauna

Family friendly

  • Snack bar/deli

Conveniences

  • Banquet hall

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Luggage storage
  • Wedding services

Business services

  • Meeting rooms - 7

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Step-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests arriving outside of check-in hours must contact the property.

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Indoor pool
  • Sauna

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 14.50 for adults and GBP 10 for children
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair and access to the heated pool
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Marwell
Marwell Hotel
Marwell Hotel Winchester
Marwell Winchester
Marwell Hotel Southampton
Marwell Hotel
Marwell Hotel Winchester Hotel
Marwell Hotel Winchester Winchester
Marwell Hotel Winchester Hotel Winchester

Marwell Hotel Winchester Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 297 out of 1000 reviews
Rating 8 - Good. 382 out of 1000 reviews
Rating 6 - Okay. 193 out of 1000 reviews
Rating 4 - Poor. 87 out of 1000 reviews
Rating 2 - Terrible. 41 out of 1000 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

timothy

Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort
Great party poor room.
I was there for works party. Had a great night staff and food was spot on. Room was tired, mattress very old and lumpy (107) toilet was dirty and the sink didn’t drain. We only spent a few hours in the room and left at 06.30 no opportunity to let staff know as reception was unattended when we left.
Stayed 1 night in Dec 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem for the price in low season - warm, comfortable, good sized rooms
A delightful stay after shopping in Winchester
Stayed 1 night in Dec 2024

10/10 Excellent

ian

Liked: Cleanliness, staff & service, property conditions & facilities
The staff go above and beyond to help.
Stayed 5 nights in Dec 2024

4/10 Poor

Susan

Travelled with partner
Menu choices not great. Shabby , needs updating. Mattress lumpy , bed not made properly This was supposed to be an executive suite but didn’t feel like it. Tiny bathroom. On the plus side the large bed and Balcony were a great for us and staff were very friendly.
Stayed 1 night in Nov 2024

8/10 Good

Jackie

Stayed 1 night in Nov 2024

6/10 Okay

T

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Tired but ok
The hotel should be rebranded to B&B at best. Very dated and in need of lots of TLC. Stayed here when it was quite new and was saddened to see how run down the rooms have been allowed to get wasnt i pressed with cleanliness either. Black mold round the bath. Toilet bowl rim awful and rustying sink. Had to pump toilet for it to flush. Breakfast was not up to much. Had better stays in cheaper hotels. Bed wasnt that comfy either old mattress and flat pillows. Wont be choosing to stay here again. It was adequate for families who needed to be near the zoo but not for a relaxing couples break.😔
Stayed 2 nights in Nov 2024

4/10 Poor

Thomas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not again
The hotel looks rundown and out dated. the room was very dusty, the shower barely worked, the room was uncomfortably hot despite turning the radiator off, the bed was 2 beds pushed together with the most uncomfortable mattress on it. When it comes to the breakfast that was a buffet style set up but on some old fashioned portable serving dishes being kept warm with camping style gas stoves which made the food rubbery. They were serving coffee in a portable flask.
Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed and very quiet
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Jane

Stayed 2 nights in Oct 2024

2/10 Terrible

Macy

Business traveller
Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Kate

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet retreat
Such a cute hotel, really friendly and ample free parking. Situated next to the zoo, the area is quiet, relaxed and safe. I will definitely stay here again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Stayed 1 night in Oct 2024

6/10 Okay

Cheryl

Liked: Room comfort
Stayed 1 night in Oct 2024

8/10 Good

David

Business traveller
Liked: Staff & service, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Mike

Business traveller
Liked: Staff & service
It was second time staying here and I think it is time some money was spent on the place. They seem understaffed as it took an age to get checked in. My room was ok but the mattress was like concrete and the pillows quite the opposite leading to a sore neck in the morning. I took it upon myself to clean the fan they had in the room which was a good thing as it was filthy and I can only imagine was sort of dust would have been thrust my way if I had not cleaned it. Evening dining was ok but the value for money left a lot to be desired with lackluster garlic bread, quite a greasy cheeseburger and a bland tarte only saved by the accompanying sorbet. Breakfast was a better experience to get the day off to a good start. The hotel looks quite tired with freezing corridors between the lobby and rooms.
Stayed 1 night in Oct 2024

8/10 Good

Marc

Liked: Cleanliness, staff & service, room comfort
Convenient for Southampton docks. Good breakfast. Didn't use the pool.
Stayed 1 night in Jul 2024

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Claude

Stayed 2 nights in Sep 2024

4/10 Poor

Jessica

Disliked: Cleanliness, staff & service
Our room was quite grotty and not particularly clean! Breakfast was just standard I would said. Nothing at all impressed me with this hotel. Shame, it used to be really lovely
Stayed 1 night in Sep 2024

8/10 Good

Rob

Business traveller
Liked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Stayed 1 night in Sep 2024

8/10 Good

Jennifer

Liked: Staff & service
There are no lifts but the staff helped with heavy cases if asked. There were no glasses for water in the room. The unique building - based on a jungle theme - was novel but needed refreshing. The staff were friendly and helpful.
Stayed 1 night in Sep 2024

2/10 Terrible

Robert

Business traveller
Disliked: Cleanliness, property conditions & facilities
Dirty sheets, unhelpful staff and a terrible breakfast. Won’t be staying here again.
Stayed 1 night in Sep 2024

8/10 Good

Paul

Liked: Staff & service, amenities
Great breakfast, flexible staff.
Stayed 2 nights in Sep 2024