Marwell Hotel

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Dates

February 2025

March 2025

Overview
Rooms
Location
Policies

Good

Popular amenities

Bar
Pool
24/7 front desk
Room service
Pet-friendly
Breakfast available

Explore the area

Thompson Lane, Winchester, England, SO21 1JY

Marwell Zoo
‪1 min walk‬
Hospital of St Cross
‪10 min drive‬
Winchester College
‪10 min drive‬
Southampton (SOU)
‪23 min drive‬

Room options

Desk, iron/ironing board, free WiFi, bed sheets

Executive Double Room, 1 King Bed

30 sq m
Sleeps 3
1 King Bed

Executive Twin room

Sleeps 2
1 Queen Bed OR 1 Twin Bed

Standard Double Room

15.00 sq m
Sleeps 2
1 Double Bed

Family Room

15.00 sq m
Sleeps 3
1 Double Bed and 1 Twin Bunk Bed

Superior Double Room

15.00 sq m
Sleeps 2
1 Double Bed

Superior Twin Room

30 sq m
Sleeps 2
1 Double Bed OR 1 Twin Bed

Executive Family room

Sleeps 3
1 Queen Bed OR 1 Twin Bunk Bed

Similar properties

Spa
Pet-friendly
Free WiFi
Restaurant

for 1 room

includes taxes & fees

2 Mar - 3 Mar

About this property

Eco-certified hotel with a sauna and a 24-hour front desk

An indoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a sauna, and a 24-hour front desk are onsite. Housekeeping is available on request.

Marwell Hotel offers 68 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations and complimentary toiletries. This Winchester hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a sauna.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Marwell Hotel. During your stay, you're just a quick walk from Marwell Zoo. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool.

Free WiFi (speed: 50+ Mbps)
Free self parking
Enjoy Modern European cuisine while dining at Dining Room
English breakfast served daily for a fee
Take a swim in the indoor pool
Services include luggage storage and wedding services
Onsite recreation includes a sauna
Steps from Marwell Zoo and 8 minutes by car from South Downs National Park
Dogs welcome for a fee

Marwell Hotel offers its guests an indoor pool and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 7 meeting rooms available. Free self parking is available.

This 3-star Winchester hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM.

Dining Room - This restaurant specializes in Modern European cuisine and serves dinner only.

Lounge and Bar - This bar serves breakfast, lunch, dinner, and light fare. A children's menu is available.

Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property

This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site

Food and drink

English breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:30 AM–10:30 AM on weekends: GBP 14.50 for adults and GBP 10 for children
1 restaurant
1 bar
Room service available

Restaurants on site

Dining Room
Lounge and Bar

Things to do

Indoor pool
Sauna

Family friendly

Indoor pool
Snack bar/deli

Conveniences

Banquet hall

Guest services

24-hour front desk
Housekeeping (on request)
Luggage storage
Wedding services

Business services

Meeting rooms - 7

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Step-free path to entrance
Upper floors accessible by stairs only
Wheelchair-accessible (may have limits)

Smoke-free property

Room amenities

Bedroom

Bed sheets
Heating

Bathroom

Free toiletries
Hairdryer
Private bathroom
Shower/bath combination
Towels

Entertainment

Digital channels
Flat-screen TV

Food and drink

Coffee/tea maker
Electric kettle

Connecting rooms available
Desk
Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Guests arriving outside of check-in hours must contact the property.

Renovations and closures

The following facilities or services will be unavailable from January 25 2025 to January 31 2025 (dates subject to change):

Sauna

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:

Indoor pool
Sauna

Access methods

Staffed front desk

Pets

Pets: GBP 10.00 per pet, per night
Only dogs are allowed
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for English breakfast: approximately GBP 14.50 for adults and GBP 10 for children
Pet fee: GBP 10.00 per pet, per night
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, high chair, and access to the heated pool

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Marwell

Marwell Hotel

Marwell Hotel Winchester

Marwell Winchester

Marwell Hotel Southampton

Marwell Hotel Hotel

Marwell Hotel Winchester

Marwell Hotel Hotel Winchester

Marwell Hotel Reviews

7.8

Good

7.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

8/10 Good

Jane

17 Nov 2024

Stayed 2 nights in Oct 2024

2/10 Terrible

Macy

Business traveller

13 Nov 2024

Disliked: Cleanliness, staff & service, room comfort

Stayed 1 night in Nov 2024

10/10 Excellent

Kate

Business traveller

28 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet retreat

Such a cute hotel, really friendly and ample free parking. Situated next to the zoo, the area is quiet, relaxed and safe. I will definitely stay here again.

Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Business traveller

17 Oct 2024

Stayed 1 night in Oct 2024

6/10 Okay

Cheryl

16 Oct 2024

Liked: Room comfort

Stayed 1 night in Oct 2024

8/10 Good

David

Business traveller

11 Oct 2024

Liked: Staff & service, room comfort

Stayed 1 night in Sep 2024

6/10 Okay

Mike

Business traveller

11 Oct 2024

Liked: Staff & service

It was second time staying here and I think it is time some money was spent on the place. They seem understaffed as it took an age to get checked in. My room was ok but the mattress was like concrete and the pillows quite the opposite leading to a sore neck in the morning. I took it upon myself to clean the fan they had in the room which was a good thing as it was filthy and I can only imagine was sort of dust would have been thrust my way if I had not cleaned it. Evening dining was ok but the value for money left a lot to be desired with lackluster garlic bread, quite a greasy cheeseburger and a bland tarte only saved by the accompanying sorbet. Breakfast was a better experience to get the day off to a good start. The hotel looks quite tired with freezing corridors between the lobby and rooms.

Stayed 1 night in Oct 2024

8/10 Good

Marc

8 Oct 2024

Liked: Cleanliness, staff & service, room comfort

Convenient for Southampton docks. Good breakfast. Didn't use the pool.

Stayed 1 night in Jul 2024

10/10 Excellent

Kerry

8 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Oct 2024

10/10 Excellent

Claude

30 Sept 2024

Stayed 2 nights in Sep 2024

4/10 Poor

Jessica

29 Sept 2024

Disliked: Cleanliness, staff & service

Our room was quite grotty and not particularly clean! Breakfast was just standard I would said. Nothing at all impressed me with this hotel. Shame, it used to be really lovely

Stayed 1 night in Sep 2024

8/10 Good

Rob

Business traveller

26 Sept 2024

Liked: Staff & service

Stayed 1 night in Sep 2024

10/10 Excellent

Mark

24 Sept 2024

Stayed 1 night in Sep 2024

8/10 Good

Jennifer

17 Sept 2024

Liked: Staff & service

There are no lifts but the staff helped with heavy cases if asked. There were no glasses for water in the room. The unique building - based on a jungle theme - was novel but needed refreshing. The staff were friendly and helpful.

Stayed 1 night in Sep 2024

2/10 Terrible

Robert

Business traveller

17 Sept 2024

Disliked: Cleanliness, property conditions & facilities

Dirty sheets, unhelpful staff and a terrible breakfast. Won’t be staying here again.

Stayed 1 night in Sep 2024

8/10 Good

Paul

14 Sept 2024

Liked: Staff & service, amenities

Great breakfast, flexible staff.

Stayed 2 nights in Sep 2024

10/10 Excellent

William

Travelled with family

11 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel was a plantation style building on stilts built next to a zoo. We were wakened by beautiful exotic bird song ( not lions roaring as we expected). Food and accomodation was well presented and staff friendly. Overall a very unusual hotel tucked away in the Hampshire countryside.

Stayed 1 night in Sep 2024

10/10 Excellent

MICHAEL

Travelled with family

9 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2024

6/10 Okay

Stephen

9 Sept 2024

Liked: Cleanliness

Excessive noise in corridors in the middle of the night, there was a wedding who's guests were less than respectful to those of us not part of the wedding party. Dinner menu was no better than Weatherspoons.

Stayed 2 nights in Sep 2024

6/10 Okay

Jennifer

9 Sept 2024

Liked: Staff & service

Our room had only one hand towel and one bath towel. There were no drinking glasses for water. The staff were friendly abd helpful.

Stayed 1 night in Sep 2024

6/10 Okay

David

8 Sept 2024

The whole place just feels a bit tired

Stayed 2 nights in Jun 2024

8/10 Good

Hannah

Travelled with partner

8 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Got woken up at 8am by fire alarm going off after struggling to sleep due to bed not being very comfortable. Lovely hotel though

Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

6 Sept 2024

We stayed for 1 night for a wedding we didnt use the pool as we didnt know they had one till we got there. No-one explained when it was open etc or what facilities they had on site. Room was big, but it didnt feel the cleanest. We were greated by a daddy longlegs on one wall and spider on the other. The bathroom door was in poor condition and so damaged by water it wouldnt shut. Shower was good and there was a bath tub. Bed was comfortable Breakfast was a bit of a waiting game. There were plenty of tables (but several needed clearing) they werent ready for next people. Hot food option, we had to wait ages with a plate of food for beans as they needed to be heated up. A lady next tonus had asked for a fried egg and it turned up 15mins after she had finished her food. That said the food was good it was just the service which was very slow and disorganised. Check in and check out were easy and price was reasonable. The ground were a mess. Just overgrown with weeds and looked unkempt. Its a woodland environment but there was rubbish in amongst it which was a shame.

Stayed 1 night in Aug 2024

4/10 Poor

Steven

25 Aug 2024

Liked: Cleanliness

Disliked: Property conditions & facilities

The hotel is run down and needs some updating. The bathroom is tired with lime scale marks all around the back of the sink and down the tiles. The door didn't lock from the inside which I wasn't ideal either.

Stayed 1 night in Aug 2024