8/10 Good
Mike
Travelled with family
20 Aug 2024
Liked: Cleanliness
The property itself is lovely, it has a beautiful courtyard (fro drinks/lunch) and is only a 2 minute walk to Winchester town centre. My main feedback would be on the issue of staff training. They don't look around and see if anyone would like drinks (they deliver to another table and rush off). You sometimes have to find people to assist you and they weren't short of staff. This happened at least 3-4 times. One breakfast time we went down at 10 am and it doesn't finish untill 11am but already they were clearing things away/not replenshing the breakfast buffet so the choice was limited and we had to ask for simple things like water glasses. For the price of the room I would expect much more proactive service. For that reason I don't think I'd stay here again.
Mike
Stayed 2 nights in Aug 2024