Macdonald Hill Valley Hotel, Golf and Spa

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Dates

February 2025

March 2025

Hypo-allergenic bedding, minibar, in-room safe, desk

Body treatments, mud baths, aromatherapy, body wraps, body scrubs

Overview
Rooms
Location
Policies

Good

Popular amenities

Pool
Bar
Spa
24/7 front desk
Gym
Breakfast available

Explore the area

Tarporley Road, Whitchurch, England, SY13 4HA

Hill Valley Golf Club
‪1 min walk‬
Whitchurch Heritage Centre
‪4 min drive‬
JB Joyce and Company
‪5 min drive‬
Liverpool (LPL-John Lennon)
‪66 min drive‬

Room options

Room, 1 Double Bed, Accessible (Standard Accessible Double)

28 sq m
Sleeps 2
1 Double Bed

Deluxe Room, 1 King Bed (Super Deluxe King)

28 sq m
Sleeps 2
1 King Bed

Standard Room, 2 Single Beds (Standard Twin)

28 sq m
Sleeps 2
2 Twin Beds

Standard Room, 1 King Bed (Standard Golf View)

28 sq m
Sleeps 3
1 King Bed

Superior Room, 1 King Bed (Deluxe King)

28 sq m
Sleeps 2
1 King Bed

Standard Room, 1 Double Bed (Standard Double)

28 sq m
Sleeps 2
1 Double Bed

Standard Room, 1 King Bed (Standard King)

28 sq m
Sleeps 2
1 King Bed

Similar properties

Pet-friendly
Parking included
Free WiFi
Restaurant

for 1 room

includes taxes & fees

7 Mar - 8 Mar

About this property

Eco-certified hotel with a full-service spa and a golf course

Along with a full-service spa, this smoke-free hotel has a golf course and an indoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a restaurant, a fitness center, and a bar/lounge.

Macdonald Hill Valley Hotel, Golf and Spa offers 80 accommodations with minibars and laptop-compatible safes. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers, designer toiletries, and hair dryers.

This Whitchurch hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can play rounds at the 36-hole golf course. In addition to an indoor pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 8 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a mud bath. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Our customers tell us they can't get enough of the helpful staff at Macdonald Hill Valley Hotel, Golf and Spa. During your stay, you're just a quick walk from Hill Valley Golf Club. Enjoy features like free WiFi in public areas and free self parking, plus a full-service spa.

Free WiFi in some public areas
Free self parking
Enjoy Modern European cuisine while dining at Borders Restaurant
Full breakfast served daily for a fee
WiFi for a fee
Take a swim in the indoor pool
Treat yourself to manicures and pedicures, aromatherapy, or body treatments at the spa
Services include dry cleaning/laundry, luggage storage, and wedding services
Onsite recreation includes a golf course, a gym, and a steam room
Steps from Hill Valley Golf Club and a 3-minute drive from Victoria Jubilee Park
Dogs welcome for a fee (restrictions apply)

Macdonald Hill Valley Hotel, Golf and Spa offers its guests a full-service spa, a golf course, and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 3669 square feet (341 square meters) and includes conference space. A fitness center, a sauna, and a terrace are also featured at the eco-certified Macdonald Hill Valley Hotel, Golf and Spa. Limited free parking is available on a first-come, first-served basis.

This 4-star Whitchurch hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7 AM to 10 AM.

Borders Restaurant - This restaurant specializes in Modern European cuisine and serves breakfast, lunch, and dinner. Reservations are required.

HILL VALLEY LOUNGE BAR - This bar serves light fare only. Happy hour is offered.

HILL VALLEY SPORTS BAR - Overlooking the golf course, this bar serves light fare only.

24-hour room service is available.

Awards and affiliations

Eco-Certified Property

This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Polish

Property amenities

Internet

Available in all rooms: WiFi (GBP 10 per 24-hour period)
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Limited on-site parking
Wheelchair-accessible parking available

Food and drink

Full breakfast available for a fee daily 7 AM–10 AM: GBP 24 per person
1 restaurant
1 bar
24-hour room service
Coffee/tea in a common area

Restaurants on site

Borders Restaurant
HILL VALLEY LOUNGE BAR
HILL VALLEY SPORTS BAR

Things to do

Fitness classes
Fitness centre
Full-service spa
Golf course
Indoor pool
Sauna
Steam room

Family friendly

Indoor pool
Laundry facilities

Conveniences

Banquet hall
Lift
Front-desk safe

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Golf lessons
Laundry facilities
Luggage storage
Wedding services

Business services

Conference space (3669 square feet)
Meeting rooms

Outdoors

BBQ grill(s)
Garden
Pool sunloungers
Terrace

Spa

8 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Facials
Manicures and pedicures
Massages
Massage/treatment rooms
Mud bath
Spa open daily

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices available
Lift
Handrails in hallways
Well-lit path to entrance
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk

Smoke-free property

Room amenities

Bedroom

Bed sheets
Blackout drapes/curtains
Hypo-allergenic bedding
Pillow menu

Bathroom

Designer toiletries
Hairdryer
Private bathroom
Separate bath and shower
Towels

Entertainment

LCD TV

Food and drink

Coffee/tea maker
Minibar

Connecting rooms available
Desk
Free newspapers
Iron/ironing board
Laptop-compatible safe
Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets: GBP 15 per pet, per stay
Only dogs are allowed
Maximum 2 pets
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: approximately GBP 24 per person
Fee for in-room wireless internet: GBP 10 per 24-hour period (rates may vary)
Pet fee: GBP 15 per pet, per stay
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

Front desk staff will greet guests on arrival at the property.

We should mention

Reservations are needed for golf tee times and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hill Valley Hotel

Hill Valley Macdonald Hotel

Macdonald Hill Valley

Macdonald Hill Valley Hotel

Macdonald Hill Valley Hotel,

Macdonald Hill Valley Hotel, Golf and Spa Hotel

Macdonald Hotel Hill Valley

Macdonald Valley Hotel

Macdonald Hill Valley Hotel, Golf and Spa Whitchurch

Macdonald Hill Valley Hotel, Golf and Spa Hotel Whitchurch

Macdonald Hill Valley Hotel, Golf and Spa Reviews

7.8

Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

6/10 Okay

steve

Business traveller

21 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good gym, decent room, limited bar menu and didn't have a burger which was on the menu. A pricey pint also.

Stayed 1 night in Nov 2024

8/10 Good

Raphael

18 Nov 2024

Liked: Cleanliness, room comfort

Lovely location but Hotel average

Lovely location, and hotel was in most cases in okay condition, some bits feeling a bit tired though. Staff were friendly, the pool was decent but the breakfast really let it down. Limited choice, slow service and many things requiring a 'top-up' payment and not included.

Stayed 2 nights in Aug 2024

6/10 Okay

Grahame

11 Nov 2024

Liked: Cleanliness, room comfort

Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family

3 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Oct 2024

10/10 Excellent

Linda

3 Nov 2024

Liked: Cleanliness, staff & service

Stayed 1 night in Nov 2024

6/10 Okay

Sarah

Business traveller

24 Oct 2024

Disliked: Room comfort

Uncomfortable bed, very poor.

I booked this hotel again after staying last week & having a very comfortable bed. I am working & need a good nights sleep. Yesterday upon check in the bed looked unprofessionally made & upon getting in was very uncomfortable, without even a mattress cover.

Stayed 1 night in Oct 2024

8/10 Good

Janet

9 Oct 2024

Stayed 2 nights in Sep 2024

4/10 Poor

Ryan

9 Oct 2024

Liked: Room comfort

Disliked: Cleanliness

Needs a good clean.

Overall the stay was pleasant, mainly for the company we had for a wedding in the area. However, the room hadn't been cleaned, had urine over the toilet and bathroom floor. The night staff attempted to clean it but the bathroom still smelt so ended up cleaning it ourselves. The room itself could of done with a clean, dust and pubic hair was all over. Also, wouldn't advise the breakfast, £24 for a childs portion of average food, the continental section was limited, and didn't seem value for money.

Stayed 2 nights in Sep 2024

10/10 Excellent

Steven

Business traveller

2 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2024

10/10 Excellent

miss

2 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jul 2024

8/10 Good

Daniel

Travelled with partner

1 Oct 2024

Liked: Cleanliness, staff & service, amenities

The staff were excellent and offered high quality service, I felt like the property itself looks very old and outdated bar the new extension for the rooms. I also feel this is a Golf course 1st and Hotel and Spa second. Not bad for a night away especially if you are an older couple but younger couples may feel out of place. The spa was great and the rooms were comfortable with everything you need. The main building and restaurant lets it down. You will need to drive to eat in the evening, they have a restaurant but it’s expensive and you need to reserve a table. Not worth it in my opinion. I don’t regret my stay here but I probably wouldn’t stay again.

Stayed 2 nights in Sep 2024

8/10 Good

Mei fun

Travelled with family

29 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Travelled with family

29 Sept 2024

Liked: Staff & service, room comfort

Breakfast not value for money

Lovely staff, Breakfast a bit overwhelmed on the Staurday morning, paid £18.00 for a continental Breakfast and there was hardly anything left on the tables, no bread, hardly any cold cuts. Could only have some Granola!!!. For £16.00 at the lounge bar a cafetier with coffee and two breakfast baps with egg sausages and bacon. More value for money than £24.00 for a cooked breakfast or £18.00 for a continental. All this was offset by the great service and lovely staff.

Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Travelled with family

25 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The lady on the reception wasn't the most helpful, but the staff in the restaurant and in the bar certainly made up for it. The steam room has tiles missing, but worked perfectly fine and the pool was a good temperature. If I was in the area I would stay here again

Stayed 1 night in Sep 2024

10/10 Excellent

Jon

25 Sept 2024

Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Travelled with family

21 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Sep 2024

2/10 Terrible

nicholas

17 Sept 2024

Stayed 1 night in Sep 2024

6/10 Okay

ruth

Travelled with partner

15 Sept 2024

Liked: Cleanliness, staff & service, amenities

Needs updating, grounds were beautiful but difficult to get to as there are no cabs available from train station

Stayed 1 night in Sep 2024

8/10 Good

Ciara

Business traveller

11 Sept 2024

Improvements needed before staying again

Overall an okay stay. Car park a tad confusing but depends on which way you enter the hotel grounds. Be careful of old golfers driving at you in their golf buggies in the car park! I was hoping to go for a relaxing swim but it felt more like a busy leisure centre and people doing serious training - not relaxing at all. My room was a deluxe room, however no water or added extras. Bathroom was extremely dated and shower was covered in limescale and mold on the walls. Not to mention some of the complimentary Elemis bottles were empty - I had a “shampoo” one attached to the wall by the sink instead of hand wash? Heater was rubbish. I went for dinner in the restaurant and was told to go around 8:15 as there were two big parties in. I was completely neglected and forgotten about by the staff despite them walking past multiple times. After 20 minutes had gone I had to shout over for them to take my order. Felt sorry for the teenage staff running the place. The food itself was very good. I was woken up 12:45am by guests coming back to their rooms and shouting in the hallway. I was again woken up at 7am by people slamming their doors when leaving - actually woke me up in shock it was that loud. Breakfast times were earlier than expected so acidentally missed it despite paying for it. I think a finish time of 10/10:30 is more acceptable. All in all, was ok but plenty of room for improvement. Was very overwhelming with the amount of golfers and members using the leisure facilities.

Stayed 1 night in Sep 2024

6/10 Okay

Mark

Travelled with family

3 Sept 2024

Liked: Cleanliness, staff & service

Comfortable rooms, though some areas a little dated now. Quality toiletries. Breakfast if on a room only basis is overpriced at £24.00. We popped down to Sainsbury’s cafe instead - 3 minute drive away.

Stayed 2 nights in Aug 2024

6/10 Okay

Emma, New york

Travelled with partner

1 Sept 2024

Liked: Staff & service, amenities

Disliked: Cleanliness

We stayed for 2 nights in August 2024 because we had a wedding nearby. The property has a stunning golf course, bed was very comfy and the staff were very friendly and attentive. However, the hotel was too loud for us - the doors of all the rooms slammed shut and it was constant banging from about 6.30am as people started on the golf course. Unfortunately the breakfast was also very poor, and far too expensive for the quality.

Stayed 2 nights in Aug 2024

8/10 Good

Louise

31 Aug 2024

Liked: Cleanliness, staff & service

Stayed 1 night in Aug 2024

4/10 Poor

Terry

Travelled with family

27 Aug 2024

Disliked: Property conditions & facilities

Didn’t like being put in a Disabled Room Didn’t Like the Room Entered room went to open mirror fronted wardrobe door which nearly fell out onto my wife ( this was a Disabled Person Room) so we contacted reception who with my help removed the mirror door This was refitted the next day by their staff and was not a problem but it Could have been if it had been a Disabled person who had been using the room Someone must have known about and had done Nothing Would not recommend staying at this property due to the costs of food and drink

Stayed 2 nights in Aug 2024