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"The property is near the town centre for a night out. " More

By a verified traveller on Tue 30 Jul 2019

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Family Room, Multiple Beds

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Double Room, Accessible

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Jupiter Hotel Wetherby. During your stay, you'll be close to Wetherby Racecourse. Free self-parking, a business centre and Wi-Fi in public areas (surcharge) are available.

  • Free WiFi
  • Free self-parking
  • WiFi in some public areas for a fee
  • Amenities include a business centre, meeting rooms and conference space
  • Just a 4-minute drive from Wetherby Racecourse and 7 minutes from Spofforth Castle
  • Pets welcome for a fee

Jupiter Hotel Wetherby ratings based on 11 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Jupiter Hotel Wetherby

Everyone (5) Couples (4) Business (1)
5 out of 5
The property is near the town centre for a night out.

Posted by on 30 Jul 2019

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1 out of 5
I arrived at the hotel to be greeted by the reception who was chewing a bit of sandwich that she had regurgitated whilst serving the last customer. She told me what sort of sandwich it was. Then she went on to tell me that the room I had booked had been given to someone else and the hotel was full. She'd booked me in another hotel down the road on a motorway service station that I'd seen earlier on ebookers at £70. I didn't fancy staying there as I thought it would be noisy, which it was. She said don't worry they'll charge you £81 as that's what the rate was here. I explained I'd seen it cheaper earlier and she said their rack rate was £95. As she clearly didn't give a monkeys I left. That's the first time I've ever arrived at a hotel having booked a room to find that they'd let it to someone else.

Posted by on 18 Jun 2019

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5 out of 5

Posted by on 29 May 2019

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5 out of 5
Nice hotel within easy walking distance to town. Convenient stop off from motorway between Edinburgh and London. Good dog walking next to hotel. Will definitely use again.

Posted by on 22 Jan 2019

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4 out of 5

Posted by on 8 Jan 2019

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4 out of 5

Decent three star hotel

Better than average for a three star hotel. Nice staff. The hotel bar could be improved though. We had a few drinks in there at night. It lacked atmosphere, too bright for an evening and no comfy seating areas. A bit of low background music would help as well. Otherwise the hotel was faultless.

Posted by , from Leeds on 11 Jan 2018

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Comment from Hotel Management

29 Jan 2018 by General Manager

Many thanks for the review Dave, and for the constructive feedback. Regards Simon Grace

3 out of 5

Basic Hotel

Pros: free parking
free parking, reasonable check-in and check-out, tendency to getting ignored in the bar / restaurant area. Bathrooms have good size shower with poor lighting. Hotel would benefit from some refurbishment

Posted by , from Berkshire, UK on 11 Aug 2016

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Comment from Hotel Management

12 Oct 2016 by General Manager

Thank you for the review, we will look into your comments and action what we can Regards

4 out of 5

Great Location, Friendly staff, fair bar prices :)

The staff at this hotel were among the friendliest I have met anywhere. From the check in with Takis to the willing bar staff our night here was an absolute pleasure. The beds are comfy, the room and tv more than adequate. Only 2 minor gripes...1 a biscuit with the coffee tray in the room would have been good ans 2) the shower was a bit short on pressure but no big deal Keep it up.

Posted by on 2 Jan 2016

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1 out of 5

Disappointing

Hotel and rooms are 'tired and dated', bed was lumpy, restaurant/bar are was no better. I stay in a hotel in North Yorks weekly and will avoid this one in future.

Posted by on 31 Jan 2013

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3 out of 5

Excellent value

The hotel was excellent value for money, if a little out of the way. The room was comfortable and very clean.

Posted by on 20 Aug 2012

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About the Mercure Wetherby Hotel

Location Leeds Road, Wetherby, England LS22 5HE

Renovations + Closures

This property is closed from 23 April 2024 to 31 July 2025 (dates subject to change).

Property Features

WiFi is available in public spaces for a fee. Business amenities include a business centre and meeting rooms. Barbecue grills, multilingual staff, and a garden are also featured at the business-friendly Jupiter Hotel Wetherby. Self parking is free. This 3-star Wetherby hotel is smoke free.

  • 103 guestrooms or units
  • Conference rooms
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Jupiter Hotel Wetherby offers 103 accommodations with a safe and a hairdryer. 37-inch flat-screen televisions come with digital channels. Bathrooms include a shower and complimentary toiletries. This Wetherby hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Hypo-allergenic bedding
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Climate control (heating)
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

24-hour room service is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property's restaurant will be closed for dinner December 3-4, 10-11, 17-18, and 31.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Pet Policy

  • Pets: GBP 20 per pet, per nightService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staffed front desk
  • Children stay free - maximum age 12
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Children stay free
  • Number of children who can stay free - 2
  • Debit cards
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Mercure Wetherby
  • Hotel Wetherby
  • Mercure Hotel Wetherby
  • Mercure Wetherby
  • Mercure Wetherby Hotel
  • Wetherby Hotel
  • Wetherby Mercure
  • Wetherby Mercure Hotel
  • Mercure Wetherby Hotel Wetherby
  • Mercure Wetherby Yorkshire
  • Mercure Wetherby Hotel
  • Jupiter Hotel Wetherby Hotel
  • Jupiter Hotel Wetherby Wetherby
  • Jupiter Hotel Wetherby Hotel Wetherby

You should know

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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