Sand Bay Holiday Village

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Dates

January 2025

February 2025

Overview
Rooms
Location
Policies

Good

Popular amenities

Bar

Parking included

Free WiFi

Restaurant

Explore the area

Beach Road Kewstoke, Weston-super-Mare, England, BS22 9UR

Sand Bay Beach
4 min walk
Weston-Super-Mare Museum
10 min drive
Weston-super-Mare Town Hall
10 min drive
Bristol (BRS-Bristol Intl.)
40 min drive

Room options

Classic Twin Room

Sleeps 2
2 Twin Beds

Classic Single Room

Sleeps 1
1 Twin Bed

Classic Double Room

Sleeps 2
1 Double Bed

About this property

Beachfront hotel for sun and fun

At Sand Bay Holiday Village, hit the beach, dine onsite at Rose Garden Cafe, or enjoy a drink at one of the hotel's 2 bars/lounges. Housekeeping is not available.

Sand Bay Holiday Village offers 369 accommodations with blackout drapes/curtains. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Sand Bay Holiday Village, you're just a quick walk from Sand Bay Beach. Enjoy features like free WiFi in public areas and free self parking, plus 2 bars.

Free WiFi in some public areas
Free self parking
Drinking and dining options include 2 coffee shops/cafes, a restaurant, and 2 bars/lounges
Amenities include a gift shop, a terrace, and a vending machine
Steps from Sand Bay Beach and 10 minutes by car from Weston-super-Mare Beach

There's a restaurant on site, as well as 2 coffee shops/cafes and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. A terrace, a vending machine, and an arcade/game room are also featured at Sand Bay Holiday Village. Self parking is free.

This 3-star Weston-super-Mare hotel is smoke free.

Rose Garden Cafe - Onsite café.

Onsite venue #2 - This buffet restaurant serves breakfast and dinner.

Onsite venue #3 - This café serves light fare only.

Languages

English

Property amenities

Internet

Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site

Food and drink

1 restaurant and 2 coffee shops
2 bars/lounges

Restaurants on site

Rose Garden Cafe

Things to do

Arcade/games room
Billiards/pool table
Bowling alley

Conveniences

Ballroom
Gift shop/newsstand
Vending machine

Guest services

Front desk (limited hours)
No housekeeping

Outdoors

Beachfront location
Garden
Terrace

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Upper floors accessible by stairs only
Wheelchair-accessible (may have limits)

Smoke-free property
TV in lobby

Room amenities

Bedroom

Bed sheets
Blackout drapes/curtains
Heating

Bathroom

Bath or shower
Private bathroom
Towels

Entertainment

Digital channels
Flat-screen TV

Food and drink

Electric kettle

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 10 PM

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8 AM - 10 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

This property doesn't offer after-hours check-in

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children 17 and younger are not allowed at this property. All guests older than 17 are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

The front desk at this property is open daily from 8 AM - 10 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

Children 17 years old and younger aren't allowed at this property.

Property is also known as

Pontins Sand Bay Holiday Park Hotel Weston-super-Mare

Pontins Sand Bay Holiday Park Hotel

Pontins Sand Bay Holiday Park Weston-super-Mare

Pontins Sand Bay Holiday Park

Sand Bay Holiday Village Hotel

Sand Bay Holiday Village Weston-super-Mare

Sand Bay Holiday Village Hotel Weston-super-Mare

Sand Bay Holiday Village Reviews

7.0

Good

7.0/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

6/10 Okay

Margaret

Travelled with family

29 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

All ok

Stayed 4 nights in Sep 2024

4/10 Poor

Peter

25 Sept 2024

Disliked: Property conditions & facilities

They used health and safety gor NO seating in room(rubbish reason). Other than bingo or late disco , pool and other facility's closed.

Stayed 6 nights in Sep 2024

10/10 Excellent

William

19 Sept 2024

Liked: Staff & service, room comfort

It was a lovely stay

Stayed 4 nights in Sep 2024

10/10 Excellent

Pauline

Travelled with family

13 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The room was stopped in was ok the bathroom was very dated but obviously I’ve booked another twice this year so think it’s good value for money

Stayed 1 night in Aug 2024

6/10 Okay

Brian

13 Sept 2024

Liked: Cleanliness, amenities

Property dated but clean

Stayed 3 nights in Sep 2024

10/10 Excellent

Roger

Travelled with partner

6 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Sandy bay Holiday

Stayed 2 nights in Sep 2024

4/10 Poor

Tim

Travelled with family

30 Aug 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Very disappointed with our stay Im sorry to say. We arrived on Monday eve and cobwebs hanging from door entrance and bed sheets which hadn’t been cleaned properly greeted us in our rooms. Only one pillow each and we were told £10 to order a second pillow which is ridiculous! After 3 days we desperately needed some fresh towels but when I asked at reception, was told ‘we don’t replace towels until Day 5 and even then you have to order’ Many of the facilities eg swimming pool were out of use. The advert said Wi-Fi was available but this turned out to be not in the chalets themselves. Not good for kids! The staff also need to learn some basic customer service tips too like smiling at the guests and taking an interest. I honestly felt like I was being a nuisance asking for simple things and in the end gave up. I appreciate they have to deal with hundreds of people every week but for some of us ‘the paying customer’ this is our annual holiday and want it to be an experience to remember. Don’t usually leave reviews like this but felt compelled to do so this time.

Stayed 6 nights in Aug 2024

6/10 Okay

julie

30 Aug 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2024

6/10 Okay

Paul

Travelled with partner

27 Aug 2024

Liked: Staff & service

Disliked: Cleanliness

The old saying is you get what you pay for, the site is very dated but clean no signs of litter. On the negative side My accommodation wasn't very clean, beds was like sleeping on a sack of potatoes, and very small. Positive side value for money, food very good, entertainment good , drinks reasonably priced, would I stay again? Yes I would, after speaking to other people who have stayed many times before they gave handy tips toake things more comfortable etc. Please note Site is definitely over 60's

Stayed 3 nights in Aug 2024

8/10 Good

Stephen

Travelled with partner

27 Aug 2024

Liked: Amenities

Nice big chalet and lovely clean sheets. Shower was very good although Bathroom tiles were really dirty and looked like they hadn’t been cleaned for some time.

Stayed 3 nights in Aug 2024

10/10 Excellent

Alison

Travelled with partner

26 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

A traditional holiday camp chalet exactly as expected. Everything we needed for a 2 night stay, half board. Great value. We used it as a base to explore the area - handy for Weston super Mare, Cheddar Gorge, and Axbridge.

Stayed 2 nights in Aug 2024

10/10 Excellent

Simon

Business traveller

24 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Great one night

Stayed 1 night in Aug 2024

10/10 Excellent

Barbara

Travelled with partner

23 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Really good value for money . Room basic but clean . Food was very good . Excellent entertainment .

Stayed 1 night in Aug 2024

8/10 Good

Susan

22 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Aug 2024

8/10 Good

Deborah

16 Aug 2024

Stayed 2 nights in Aug 2024

8/10 Good

Lynda

Travelled with partner

14 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Food was lovely & the chalet was clean & near the amenities

Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Travelled with partner

10 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

To hot in dining room

Stayed 3 nights in Aug 2024

10/10 Excellent

Pat

Travelled with group

6 Aug 2024

Staying in the shed

Was all we expected

Stayed 4 nights in Aug 2024

8/10 Good

Steven

6 Aug 2024

Liked: Cleanliness, staff & service

We didn't go with high expectations but we were pleasantly surprised the room was basic but clean. The food offered was better than expected with plenty available with roast pork and beef although the beef was tough the pork there was nice even a salad bar breakfast was good everything from toast cereals to full english with as much as you want. Enjoyed the evening entertainment and surprisingly found the bar prices cheaper than many bars at home.

Stayed 1 night in Aug 2024

8/10 Good

Joy

16 Jul 2024

Liked: Staff & service, room comfort

A great music weekend

The room was reasonably clean but the furniture a bit tired looking. They provided a quilt over the mattress which made the bed very comfortable. There was a good choice of food, which was hot, but the queues could be a bit long to serve yourself. The desserts were a bit dry but there was cream to put on it.The staff are pleasant and helpful. The entertainment was very good and made the holiday very enjoyable. The surrounding area is lovely.

Stayed 3 nights in Jul 2024

10/10 Excellent

Robin

5 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

excellent value

Greatly improved since visited 2 years ago , noticeable improvements in overall cleanliness . Food good although basic. Bar service good and reasonable prices. Entertainment was better than expected , excellent value for money

Stayed 1 night in Jul 2024

6/10 Okay

Alan

26 Jun 2024

Liked: Staff & service

Cheap + cheerful.

Stayed 3 nights in Jun 2024

8/10 Good

Daniel

Business traveller

15 Jun 2024

Liked: Staff & service

Disliked: Room comfort

Stayed 4 nights in Jun 2024

10/10 Excellent

Suzanne

12 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Room comfort

Great stay

Had a great 3 days away,room was clean and apt for what we needed,however the bed was just awful,i felt every spring in that mattress,needs new beds definitely, The food was excellent and lots of variety, The lady that checked us in was an absolutely lovely lady,helpful,polite,smiley We were due to change our wristbands on monday but the lady had already gave us them,just needed to collect programme, meet someone completely different,frosty,blunt and very as a matter of fact,not very good for front of house to be greet with a miserable person

Stayed 3 nights in Jun 2024