Muthu Westcliff Hotel (Near London Southend Airport)

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Dates

February 2025

March 2025

Overview
Rooms
Location
Policies

Good

Popular amenities

Parking available
Bar
24/7 front desk
Breakfast available
Laundry
Housekeeping

Explore the area

18-20 Westcliff Parade, Westcliff-on-Sea, England, SS0 7QW

Southend Cliff Gardens
‪1 min walk‬
Cliffs Pavilion
‪3 min walk‬
Genting Casino
‪5 min walk‬
London (SEN-Southend)
‪6 min drive‬

Room options

Executive Double Room

15 sq m
Sleeps 2
1 Double Bed

1 bedroom, individually decorated, individually furnished

Small Double Room, Single use

12 sq m
Sleeps 1
1 Double Bed

Standard Double Room

15 sq m
Sleeps 2
1 Double Bed

Standard Twin Room

15 sq m
Sleeps 2
2 Twin Beds

Family Room

15 sq m
Sleeps 4
2 Twin Beds and 1 Queen Bed

Superior Double Room

15.0 sq m
Sea view
Sleeps 2
1 Double Bed

Single Room

12 sq m
Sleeps 1
1 Twin Bed

Junior Executive Room

16 sq m
Sea view
Sleeps 2
1 Double Bed

Small Double Room

12 sq m
Sleeps 2
1 Double Bed

Classic Triple Room

15 sq m
Sleeps 3
1 Twin Bed and 1 Double Bed

Suite

17 sq m
Sea view
Sleeps 2
1 Double Bed

Superior Twin Room

13 sq m
Sleeps 2
2 Twin Beds

Similar properties

Pet-friendly
Free WiFi
Restaurant
Gym

for 1 room

includes taxes & fees

2 Mar - 3 Mar

About this property

Victorian hotel with bars and a 24-hour business center

At Muthu Westcliff Hotel (Near London Southend Airport), hit the nearby beach, dine onsite at Great Tides, or enjoy a drink at one of the hotel's 2 bars/lounges.

Muthu Westcliff Hotel (Near London Southend Airport) offers 55 accommodations with hair dryers and irons/ironing boards. Each accommodation is individually furnished and decorated. 26-inch flat-screen televisions come with digital channels.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Muthu Westcliff Hotel (Near London Southend Airport). During your stay, you're just a quick walk from Southend Cliff Gardens. Free WiFi in public areas, 2 bars, and a restaurant are available.

Free WiFi
Enjoy local and international cuisine and ocean views while dining at Great Tides
English breakfast served daily for a fee
Self parking available for a fee
Services include dry cleaning/laundry, luggage storage, and wedding services
Guests have great things to say about the clean accommodations and the helpful staff
Steps from Southend Cliff Gardens and Genting Casino

Along with a restaurant, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. A 24-hour business center and meeting rooms are available.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 11 square feet (1 square meters) and includes a conference center. A terrace, multilingual staff, and a garden are also featured at Muthu Westcliff Hotel (Near London Southend Airport). For a fee, parking is available.

This 3-star Westcliff-on-Sea hotel is smoke free.

For a fee, guests can enjoy English breakfast daily from 7:30 AM to 10:00 AM.

Great Tides - Overlooking the ocean and garden, this restaurant specializes in local and international cuisine and serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.

Languages

English, Hungarian, Indonesian, Lithuanian, Polish, Portuguese, Russian, Slovak, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Self parking on site (GBP 5.70 per day)
On-site parking includes off-street options

Food and drink

English breakfast available for a fee daily 7:30 AM–10:00 AM: GBP 13.95 for adults and GBP 10 for children
1 restaurant
2 bars/lounges
Coffee/tea in a common area

Restaurants on site

Great Tides

Family friendly

Laundry facilities
Snack bar/deli

Conveniences

Ballroom
Banquet hall
Lift
Newspapers in reception
Reception hall

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Wedding services

Business services

24-hour business centre
Conference centre (11 square feet of space)
Meeting rooms

Outdoors

Garden
Picnic area
Terrace

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Lift door width (centimetres): 60

Fireplace in reception
Smoke-free property
TV in lobby

Room amenities

Bedroom

Bed sheets
Blackout drapes/curtains
Heating

Bathroom

Free toiletries
Hairdryer
Private bathroom
Towels

Entertainment

26-inch flat-screen TV
TV/satellite channels

Food and drink

Electric kettle

Individually decorated
Individually furnished
Iron/ironing board
Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Late check-out subject to availability

Late check-out fee: GBP 35.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Parking is payable by MOBON mobile app only.

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Service fee: GBP 2 per stay

We've listed all charges provided to us by the property.

The mandatory service fee is a nonrefundable credit card verification fee charged at time of booking. The credit card verification fee is not charged on nonrefundable bookings.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for English breakfast: approximately GBP 13.95 for adults and GBP 10 for children
Self parking fee: GBP 5.70 per day
Late check-out fee: GBP 35.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
Up to 2 children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Hotel Westcliff

Muthu Westcliff

The Westcliff Hotel

Muthu Westcliff Hotel

Muthu Westcliff Hotel (Near London Southend Airport) Hotel

Muthu Westcliff Hotel (Near London Southend Airport) Reviews

7.8

Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

8/10 Good

Lance, Lidcombe

Travelled with partner

13 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Nice spacious room though looked a little old. Facilities ok. Good location.

Stayed 2 nights in Nov 2024

10/10 Excellent

Crl

6 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Super friendly and helpful staff. Great room and bathroom. Walkable to Westcliff and Southend train stations and Cliffs Pavillion. Great views of the water. I would definitely stay here again.

Stayed 2 nights in Oct 2024

6/10 Okay

Jonathan

3 Nov 2024

Liked: Staff & service, room comfort

Disliked: Property conditions & facilities

Good but needs simple improvements

Overall an okay stay, but let down in two areas. First I always book somewhere with a gym to keep fit whilst I travel. The gym at Muthu is a dark cupboard under the stairs where the staff have to walk through to check cctv and other things. It’s a mess to be honest. Second, and only something I noticed whilst leaving on the last day. The cleaning team prepare the fresh sheets and towels for each room before departure time and leave them on the floor outside each room. Always great to find out that the sheets you’ve been sleeping in have probably been sat on the carpet in the corridor 🙃

Stayed 2 nights in Nov 2024

4/10 Poor

Joy

Travelled with group

3 Nov 2024

Disliked: Property conditions & facilities

This hotel is in need of updating . Rusty rads, discoloured baths, old sanitary ware, curtains falling apart with holes and everywhere needs a deep clean. Or any clean in fact !

Stayed 1 night in Oct 2024

8/10 Good

Graham

Travelled with group

2 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2024

10/10 Excellent

julie

1 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Pleasant stay at the Muthu, after attending a wedding at the nearby Cliffs Pavillion a 3 minute walk away. Hotel room was clean and comfortable, staff were polite and efficient.

Stayed 1 night in Oct 2024

10/10 Excellent

Chris

Travelled with family

31 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Nice hotel in good location. We stayed here so we could take kids to adventure island. Stayed at radison blue last time which was twice the price and run down in comparison. Location not quiet as good but this stay was much more enjoyable. I would recommend if planning to go to adventure island. Short work and very friendly staff

Stayed 1 night in Oct 2024

10/10 Excellent

Daniel, Ramsgate

31 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

N/A

Stayed 1 night in Oct 2024

10/10 Excellent

Ken

27 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good stay

A nice room with sea view. We have stayed a few times before, and they have done some renovation. Ideal location for Cliffs Pavilion, easy to park, although you have to pay. Bar area is nice

Stayed 1 night in Oct 2024

8/10 Good

Michaela

Travelled with group

27 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

So convenient. 2 min walk to the Pavillon for our show. Lobby and dining area very nice. Bedroom could do with updating but clean and comfortable. Great value, good breakfast included. Was perfect for our needs . Would definitely stay again. Dining not available Sunday evening but restaurants nearby .

Stayed 1 night in Oct 2024

8/10 Good

Sandra

Travelled with group

26 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Nice hotel close to the beach and the theatre . Ideal location .

Stayed 1 night in Oct 2024

8/10 Good

Vanda

Travelled with partner

24 Oct 2024

Liked: Cleanliness, staff & service

Very convenient for show at Cliffs Pavilion. Reasonably priced. Pleasant staff. Lovely breakfast.

Stayed 1 night in Oct 2024

2/10 Terrible

Steven

17 Oct 2024

Disliked: Staff & service, property conditions & facilities

To begin with, I was happy with the service staff when checking in. However, the rooms have no real soundproof, everything creaks and bangs when being walked on. You can hear people above snoring, talking, and generally moving around. Some of the guests were loud and disrespectful late at night. The room decor and cleanliness was pretty good, but it's an old dated building that needs some investment desperately. To top off an unpleasant stay, the fire alarm went off at 3.20am No real apologies or offer of any compensation for a real inconvenience for a one night stay. I simply couldn't sleep, which is the whole point of booking a hotel. Needless to say, I checked out at 5.40am and drove home. I would not recommend this hotel, or stay here again!

Stayed 1 night in Oct 2024

6/10 Okay

Clare

Business traveller

16 Oct 2024

Good for a no frills stay

This is a well placed hotel with great access to the beach. Parking was easy and check in fine. I was disappointed with the 'gym'. Cardio equipment did not have power, there was an abandoned piece of equipment and I dont think anyone should work out there alone, no one would know you were there. The room was comfortable although everytime I used water, there was a loud noise from what I think was a water tank? Decor felt quite modern. Restaurant staff were super polite and it was clean.

Stayed 1 night in Oct 2024

10/10 Excellent

Helen

Travelled with partner

15 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I loved where the property is located next to the sea front and the decor is my style very classic would definitely book again

Stayed 1 night in Aug 2024

10/10 Excellent

Krystal

11 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Oct 2024

10/10 Excellent

Joseph

4 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5*

Perfectly located, short walk into town, friendly stafff

Stayed 3 nights in Oct 2024

2/10 Terrible

Taylor

14 Sept 2024

Disliked: Staff & service, property conditions & facilities

Stayed 4 nights in Sep 2024

6/10 Okay

Beth

Travelled with partner

14 Sept 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Great location but hotel very run down. The room doesn’t look anything like on the website but it was cheap and we only needed a bed to sleep in for the night.

Stayed 1 night in Sep 2024

4/10 Poor

garry

Travelled with partner

5 Sept 2024

Disliked: Cleanliness, amenities, property conditions & facilities

This hotel is in need of a refurbishment. Such a nice location but let down by a sense of faulty towers.

Stayed 2 nights in Aug 2024

10/10 Excellent

DR DANIEL, kent

2 Sept 2024

Stayed 1 night in Aug 2024

2/10 Terrible

Lorna

Travelled with family

2 Sept 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

on the first night the room 210 was dirty i complain so second night they moved me into room 407 next to boiler room terrible lots of noise room was freezing, when i asjed fir Manager young lady saud not here till monday was asking for a refund for the first night terrible, nd i had my grandaughter with me, not good €283 pounds for 2 nights terrible

Stayed 2 nights in Aug 2024

10/10 Excellent

Terence

1 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Friendly check in room was nice the addition of a floor fan a nice touch the only downer was that they ran out of brown sauce for breakfast (if could think why didn't someone go to the shops and get a bottle)but otherwise a nice stay

Stayed 2 nights in Aug 2024