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 Westcliff-on-Sea •1 Room
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Muthu Westcliff Hotel (Near London Southend Airport)

3-star property
18-20 Westcliff Parade, Westcliff-on-Sea, England (01) 562 1066
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3.6 out of 5
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See all 11 ebookers Reviews

"Great value for money " More

By a verified traveller on Mon 14 Feb 2022

Points Of Interest

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Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Small Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Executive Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Junior Executive Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Small Double Room, Single use

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Muthu Westcliff Hotel (Near London Southend Airport). During your stay, you're just a quick walk from Southend Cliff Gardens. Free WiFi in public areas, 2 bars and a restaurant are available.

  • Free WiFi
  • Enjoy local and international cuisine and ocean views while dining at Great Tides
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Southend Cliff Gardens and Genting Casino

Muthu Westcliff Hotel (Near London Southend Airport) ratings based on 11 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Muthu Westcliff Hotel (Near London Southend Airport)

Everyone (7) Couples (3) Family (1)
4 out of 5
Great value for money

Posted by on 14 Feb 2022

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Comment from Hotel Management

21 Feb 2022 by kimbo

Thank you for your feed back we look forward to seeing you again soon

5 out of 5
Everything was fine

Posted by on 6 Sep 2021

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Comment from Hotel Management

6 Sep 2021 by kimbo

Great 5/5 review thank you

3 out of 5
Tea coffe is a nice welcome, found breakfast a let down poor quality food and waiting for breakfast items to be replenished very slow. Room was nice but the view was non existent. Felt luke becausecwe hot a good deal on booking we were suck at back of hotel.

Posted by on 20 Jan 2020

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Comment from Hotel Management

21 Jan 2020 by Kimbo

Dear Guest Thank you for your review - rooms are allocated in accordance with availability and room type - if you booked a sea-view room you would have been allocated one - a standard double does not have a view a superior double does - if you call the hotel next time you are in the area we can confirm whether your allocation has a view or not.

3 out of 5

Posted by on 16 Nov 2019

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Comment from Hotel Management

26 Nov 2019 by kimbo

Dear Guest thank you for your review we look forward to seeing you again soon

4 out of 5
Excellent hotel very clean will visit again great price,

Posted by on 25 Nov 2018

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Comment from Hotel Management

17 Dec 2018 by Tara

Thanks for your review

4 out of 5

Relaxed hotel and good location

Pros: Room prices, availability, location and food
Large hotel with variety of room options, good restaurant and breakfast and good location.

Posted by on 12 Feb 2018

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Comment from Hotel Management

13 Feb 2018 by kimbo

Thanks for staying with us, We appreciate your feedback and look forward to seeing you again soon

3 out of 5

Good location and inexpensive

Pros: Cost, location and offer included evening meal in room price.
Have stayed several times at this hotel and like the large guests lounge and bar area as well as restaurant. Rooms are basic but functional but pot luck how good your outlook is. Good value for money for location.

Posted by , from Portsmouth on 18 Dec 2017

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Comment from Hotel Management

19 Dec 2017 by kimbo

Dear Guest thank you for your review - we appreciate the time taken

4 out of 5

A reasonable hotel close to the theatre

Pros: Good location
Cons: Quicker dinner service
Stayed at the Westcliff Hotel whilst going to a concert at the Cliffs Pavilion which is only a few minutes walk away. The room was comfortable and clean but quite small. We had booked the pre theatre dinner which was quite enjoyable but the service was quite slow. Breakfast was quite good, although hardly anyone else seemed to be having breakfast.

Posted by on 3 May 2017

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Comment from Hotel Management

10 May 2017 by kimbo

Dear Guest thank you for your review We note your comments and will act on them to achieve 5 out of 5 next time :)

2 out of 5
Absolutely freezing cold Hotel, lacked warmth of any description, food mediocre, no parking. Didn't enjoy our stay and the superior room was not superior

Posted by on 2 Mar 2017

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Comment from Hotel Management

16 Mar 2017 by kimbo

Dear Guest thank you for your review we note your comments and would like to offer you a complementary stay to show good faith and restore your coincidence in our service. with kind regards Kim Midson

4 out of 5

The room we had was with a view which was good.

Pros: Clean, Good Sunday lunch, Breakfast also well cooked plentiful and unfussy.
Cons: Old building so a bit tired in places, Not sure about service in high season.
Location: During summer months there is plenty of green spaces to sit, Leaving to the left you can walk to Southend shops and children's amusements with what to
only 1 night stay, room a little hot could have sorted if staying longer, Considering our stay was the beginning of February this is not a bad thing open a window, Trouble getting television working, Simple remedy once told how.

Posted by on 15 Feb 2017

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Comment from Hotel Management

16 Mar 2017 by kimbo

Dear Guest thank you for your review we note your comments and look forward to welcoming you again soon. with kind regards Kim Midson

About the Muthu Westcliff Hotel (Near London Southend Airport)

Location 18-20 Westcliff Parade, Westcliff-on-Sea, England SS0 7QW

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. A 24-hour business centre and meeting rooms are available. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 11 square feet (1 square metres) and includes a conference centre. A fitness centre, a terrace, and multilingual staff are also featured at Muthu Westcliff Hotel (Near London Southend Airport). For a fee, parking is available. This 3-star Westcliff-on-Sea hotel is smoke free.

  • 1 building
  • 55 guestrooms or units
  • 4 levels
  • 2 bars or lounges
  • Conference rooms
  • 11 sq ft of conference space
  • 1 sq. m of conference space
  • Built in 1891
  • Deli
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers for purchase
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: Westcliff Station (0.9 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Muthu Westcliff Hotel (Near London Southend Airport) offers 55 accommodations with a hairdryer and an iron/ironing board. Each accommodation is individually furnished and decorated. 26-inch flat-screen televisions come with digital channels. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include free toiletries and blackout curtains. Housekeeping is provided on a daily basis.

  • Separate bedroom
  • Flat-screen television
  • Digital channels
  • Electric kettle
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout curtains
  • Heating
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy a English breakfast daily from 7:30 AM to 10:00 AM.

Great Tides – Overlooking the ocean and garden, this restaurant specialises in local and international cuisine and serves breakfast and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkelling nearby
  • Parasailing nearby
  • Surfing/bodyboarding nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Windsurfing nearby

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Parking is payable by MOBON mobile app only.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old.

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, Diners Club and Barclaycard. Cash is not accepted.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 2
  • Social distancing measures are in place
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: GBP 2 per stay

We've listed all charges provided to us by the property.

The mandatory service fee is a nonrefundable credit card verification fee charged at time of booking. The credit card verification fee is not charged on nonrefundable bookings.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 13.95 for adults and from GBP 10 for children
  • Self-parking fee: GBP 6.70 per day
  • Late check-out fee: GBP 35.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Westcliff
  • Muthu Westcliff
  • The Westcliff Hotel
  • Muthu Westcliff Hotel
  • Muthu Westcliff Hotel (Near London Southend Airport) Hotel

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.