4/10 Poor
Nikki
20 Oct 2024
Unfortunately the WiFi did not work in our room for the duration of our stay. Nor was there any mobile signal.
Busy with members of the public using leisure facilities. Lots of young children so not a relaxing stay
We also paid for breakfast but weren’t told about breakfast hours when we checked in so we missed it
Asked for a refund and was told no. Very you g inexperienced front of house staff Could’ve benefitted from a more senior member of staff to deliver some customer service when things weren’t right rather than a shrug of shoulders
All in all a disappointing stay and wouldn’t rebook here
Nikki
Stayed 1 night in Oct 2024