Holiday Inn Telford - Ironbridge by IHG - Reviews, Photos & Rates

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Dates

April 2025

May 2025

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Spa
Bar
24/7 front desk

Explore the area

Telford International Centre, St. Quentin Gate, Telford, England, TF3 4EH

Telford Town Park
‪5 min walk‬
The International Centre
‪8 min walk‬
Telford Shopping Centre
‪11 min walk‬

Room options

Premium Room, 1 Double Bed

Sleeps 2
1 Double Bed

Standard Room, 2 Double Beds

Sleeps 4
2 Double Beds

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 Bedroom

Sleeps 2
1 Double Bed

Standard Room

Sleeps 2
1 Twin Bed

Standard Room, 1 Double Bed, Accessible

Sleeps 2
1 Double Bed

Standard Room, 1 Double Bed

Sleeps 2
1 Double Bed

Similar properties

Breakfast included
Pet-friendly
Parking included
Free WiFi

for 1 room

includes taxes & fees

7 Apr - 8 Apr

About this property

Holiday Inn Telford - Ironbridge by IHG

Pet-friendly hotel with a full-service spa connected to the convention center in Telford

Along with a full-service spa, this hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.

Holiday Inn Telford - Ironbridge by IHG offers 152 accommodations with safes and coffee/tea makers. A pillow menu is available. 28-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn Telford - Ironbridge by IHG. During your stay, you'll be connected to the convention center, and just a quick walk from Telford Town Park. Enjoy features like free WiFi in public areas, plus a full-service spa and an indoor pool. This property offers pet-friendly amenities like food and water bowls.

Free WiFi
Enjoy Modern European cuisine and garden views while dining at Olive Tree Restaurant
English breakfast served daily for a fee
Take a swim in the indoor pool
Indulge with body treatments, massages, or aromatherapy at the spa
Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
Onsite recreation includes a gym, a steam room, and a sauna
Within a 10-minute walk of Telford Town Park and Telford Ice Rink
Dogs welcome for a fee (restrictions apply)
Pet-friendly amenities are available, including food and water bowls

Holiday Inn Telford - Ironbridge by IHG offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 2723 square feet (253 square meters) and includes conference space. A fitness center, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Telford - Ironbridge by IHG.

Smoking is allowed in designated areas at this 3-star Telford hotel.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Olive Tree Restaurant - Overlooking the garden, this restaurant specializes in Modern European cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required.

Olive Branch Bar - This bar specializes in Modern European cuisine and serves light fare only. Open daily.

Languages

English, Polish, Ukrainian, Welsh

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site

Food and drink

English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 15 per person
A bar/lounge
A coffee shop/cafe
A restaurant

Restaurants on site

Olive Branch Bar
Olive Tree Restaurant

Things to do

Full-service spa
Gym
Indoor pool
Sauna
Steam room
TV in common areas

Family friendly

Indoor pool
Laundry facilities

Conveniences

24-hour front desk
Free newspapers in lobby
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Housekeeping (on request)
Multilingual staff
Tour and ticket assistance

Business services

2,723 square feet of conference space
6 meeting rooms

Outdoors

Garden
In a regional park

Full-service spa

Aromatherapy
Facials
Manicures/pedicures
Massage
Spa treatment rooms

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)

Room amenities

Bedroom

Bedsheets provided
Pillow menu

Bathroom

Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

28-inch flat-screen TV with digital channels

Food and drink

Coffee/tea maker
Electric kettle

Connecting rooms available
Desk
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 3:00 AM

Early check-in subject to availability

Early check-in fee: GBP 15.00

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Late check-out subject to availability

Late check-out fee: GBP 20.00

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from March 10 2025 to September 20 2025 (completion date subject to change). The following areas are affected:

Elevator
Hallway
Lobby
Select guestrooms

Guests will have access to the following alternate facilities during the renovation:

Business facilities

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets: GBP 20.00 per pet, per night, plus a deposit of GBP 20.00 per day
Only dogs are allowed
Maximum 2 pets
Food and water bowls are available
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for English breakfast: approximately GBP 15 per person
Pet deposit: GBP 20.00 per day
Pet fee: GBP 20.00 per pet, per night
Service animals are exempt from fees
Early check-in fee: GBP 15.00 (subject to availability)
Late check-out fee: GBP 20.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Telford

Holiday Inn Telford

Telford Holiday Inn

Holiday Inn Telford / Ironbridge England

Holiday Inn Telford / Ironbridge Hotel Telford

Holiday Inn Telford Hotel

Holiday Inn Telford Ironbridge Hotel

Holiday Inn Ironbridge Hotel

Holiday Inn Telford Ironbridge

Holiday Inn Ironbridge

Telford Ironbridge By Ihg

Holiday Inn Telford Ironbridge

Holiday Inn Telford Ironbridge an IHG Hotel

Holiday Inn Telford - Ironbridge by IHG Hotel

Holiday Inn Telford - Ironbridge by IHG Telford

Holiday Inn Telford - Ironbridge by IHG Hotel Telford

Holiday Inn Telford - Ironbridge by IHG Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Excellent

Matthew

Travelled with family

22 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Handy hub for Zip World

Couldnt really fault the hotel or staff at all. Breakfast was good too!

Stayed 1 night in Dec 2024

10/10 Excellent

James Mark

Travelled with family

20 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel to stay in near to Lilleshall

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

20 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fab hotel

Staff were great. Rooms recently refurbed and they did a great vegan breakfast!

Stayed 1 night in Dec 2024

2/10 Terrible

Rhian

16 Dec 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Do Not Recommend

Actually really annoyed with this hotel! I specifically asked to be in a room away from people as me and my partner from a different country don't get to see each other often and low and behold, we were getting bangs on the wall from one other guest and then 2 calls from reception followed by a threat to be asked to leave the hotel!? Will never be back here again and would certainly not recommend to anyone unless you are wanting a hotel with morgue vibes, absolutely livid!

Stayed 2 nights in Dec 2024

10/10 Excellent

Paul

Travelled with family

9 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Country vibes with city proximity

Great friendly staff, a great retreat away from the hustle and bustle of the big smoke. Close to the centre of Telford without the stuck in the city feel.

Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

Business traveller

9 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hote;, great service. Really useful for business near the International Centre

Stayed 1 night in Nov 2024

8/10 Good

Josh

Travelled with family

7 Dec 2024

Liked: Staff & service, property conditions & facilities

Disliked: Room comfort

Great if you don’t take a dog

The room was not ideal when you have a dog. If you are offering dogs to stay, the room should be bigger. The beds were horrendous, the worse sleep I’ve ever had. Another thing I would suggest is trying to sound proof the rooms. We could hear full conversations at 3am from the corridor and the room next door The staff were as always amazing. And were very helpful with our dog and made a fuss of her.

Stayed 1 night in Dec 2024

8/10 Good

donna

Business traveller

6 Dec 2024

Liked: Cleanliness, staff & service

What you would expect from a holiday inn my only issue it was very hot in the rooms and the pillows are old and a bit lumpy. Staff very friendly.

Stayed 1 night in Dec 2024

8/10 Good

DAVID

4 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

VERY GOOD ALL ROUND THANKYOU

Stayed 2 nights in Dec 2024

10/10 Excellent

Tom

25 Nov 2024

Always friendly and welcoming - great breakfast too

Stayed 1 night in Nov 2024

8/10 Good

AW

Travelled with family

12 Nov 2024

Liked: Cleanliness, staff & service

Stay

The stay was OK. This is definitely designed as a business hotel with extras. Also there were no local facilities so if you needed anything you had to drive. The fixtures and fittings were reasonable but dated. The view was a brick wall. For a family stay ok but definitely a business hotel.

Stayed 2 nights in Nov 2024

6/10 Okay

Ivan

5 Nov 2024

Stayed 1 night in Nov 2024

10/10 Excellent

Neil

Travelled with family

3 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel, great staff service

Very friendly and helpful staff greeted us on arrival. The food was fantastic and kids ate free! Breakfast had something for everyone and the swimming pool was a lovely bonus for the kids. Can for a child’s birthday weekend and we loved it. All round very clean and lovely view from room. Will definitely be returning. Thank you

Stayed 2 nights in Nov 2024

10/10 Excellent

Fozia

Travelled with family

3 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2024

10/10 Excellent

Caroline

Travelled with family, Travelled with family and small children

28 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

WOW!! Great find. Every member of staff was helpful and smiling. The pool was fab and the food was AMAZING!!

Stayed 1 night in Oct 2024

10/10 Excellent

wah Lai eva

22 Oct 2024

Stayed 1 night in Oct 2024

10/10 Excellent

Saiba

6 Oct 2024

Stayed 1 night in Sep 2024

10/10 Excellent

ghazala

3 Oct 2024

Stayed 1 night in Sep 2024

8/10 Good

Matthew

30 Sept 2024

Stayed 1 night in Sep 2024

8/10 Good

David

24 Sept 2024

Stayed 2 nights in Sep 2024

10/10 Excellent

Emma

Travelled with group

22 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great facilities

The staff were all so friendly, helpful and attentive. My only complaint would be that you have no fridges in the room for diabetics to keep their insulin in, but we had a work around of ice in a wine cooler!

Stayed 1 night in Sep 2024

6/10 Okay

Adam

22 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Sep 2024

10/10 Excellent

Krishna

Business traveller

21 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good experience

Stayed 1 night in Sep 2024

10/10 Excellent

Hilary

9 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Good for an overnight stay if in the area in business etc. Shower curtains are a bit dated and unhygienic. Reception,bar and lounge staff were exceptional.

Stayed 2 nights in Sep 2024