Holiday Inn Telford - Ironbridge, an IHG Hotel - Reviews, Photos & Rates

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Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Spa

Pool

Gym

Room service

Bar

24/7 front desk

Explore the area

Telford International Centre, St. Quentin Gate, Telford, England, TF3 4EH

Telford Ice Rink
7 min walk
The International Centre
8 min walk
Telford Town Park
9 min walk

Room options

Premium Room, 1 Double Bed

Sleeps 2
1 Double Bed

Standard Room, 2 Double Beds

Sleeps 4
2 Double Beds

In-room safe, desk, iron/ironing board, rollaway beds

Suite, 1 Bedroom

Sleeps 2
1 Double Bed

Standard Room

Sleeps 2
1 Twin Bed

Standard Room, 1 Double Bed, Accessible

Sleeps 2
1 Double Bed

Standard Room, 1 Double Bed

Sleeps 2
1 Double Bed

Similar properties

Pool

Spa

Pet-friendly

Free WiFi

for 1 night

includes taxes & fees

1 Jan - 2 Jan

About this property

Holiday Inn Telford - Ironbridge, an IHG Hotel

Pet-friendly hotel with a full-service spa connected to the convention center in Telford

Along with a full-service spa, this hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.

Holiday Inn Telford - Ironbridge, an IHG Hotel offers 152 accommodations with safes and coffee/tea makers. A pillow menu is available. 28-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the fitness facility or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn Telford - Ironbridge, an IHG Hotel. During your stay, you'll be connected to the convention center, and just a quick walk from Telford Ice Rink. Enjoy features like free WiFi in public areas, plus a full-service spa and an indoor pool. This property offers pet-friendly amenities like food and water bowls.

Free WiFi
Enjoy Modern European cuisine and garden views while dining at Olive Tree Restaurant
English breakfast served daily for a fee
Take a swim in the indoor pool
Indulge with facials, aromatherapy, or manicures and pedicures at the spa
Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
Onsite recreation includes a gym, a steam room, and a sauna
Within a 10-minute walk of Telford Ice Rink and The International Centre
Dogs welcome for a fee (restrictions apply)
Pet-friendly amenities are available, including food and water bowls

Holiday Inn Telford - Ironbridge, an IHG Hotel offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 2723 square feet (253 square meters) and includes conference space. A fitness center, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Telford - Ironbridge, an IHG Hotel.

Smoking is allowed in designated areas at this 3-star Telford hotel.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Olive Tree Restaurant - Overlooking the garden, this restaurant specializes in Modern European cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required.

Olive Branch Bar - This bar specializes in Modern European cuisine and serves light fare only. Open daily.

24-hour room service is available.

Languages

English, Polish, Ukrainian, Welsh

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Electric car charging station on site

Food and drink

English breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends: GBP 15 per person
1 restaurant and 1 coffee shop/cafe
1 bar
24-hour room service

Restaurants on site

Olive Tree Restaurant
Olive Branch Bar

Things to do

Fitness centre
Full-service spa
Indoor pool
Sauna
Steam room

Family friendly

Indoor pool
Laundry facilities
Rollaway/extra beds (surcharge)

Conveniences

Banquet hall
Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Dry-cleaning service
Hair salon
Housekeeping (on request)
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Business services

Conference space (2723 square feet)
Meeting rooms - 6

Outdoors

Garden

Spa

Aromatherapy
Body treatments
Facials
Manicures and pedicures
Massages
Massage/treatment rooms

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible (may have limits)

Designated smoking areas (fines apply)
TV in lobby

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets
Pillow menu
Rollaway/extra beds (surcharge)

Bathroom

Hairdryer
Private bathroom
Shower/bath combination
Towels

Entertainment

28-inch flat-screen TV
Digital channels

Food and drink

Coffee/tea maker
Electric kettle

Connecting rooms available
Desk
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 3:00 AM

Early check-in subject to availability

Early check-in fee: GBP 15.00

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Late check-out subject to availability

Late check-out fee: GBP 20.00

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from December 16 2024 to December 22 2024 (dates subject to change):

Fitness facilities

Access methods

Staffed front desk

Pets

Pets: GBP 20.00 per pet, per night, plus a deposit of GBP 20.00 per day
Only dogs are allowed
Maximum 2 pets
Food and water bowls are available
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.

Rollaway/extra beds are available for GBP 10.0 per night.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for English breakfast: approximately GBP 15 per person
Pet deposit: GBP 20.00 per day
Pet fee: GBP 20.00 per pet, per night
Service animals are exempt from fees
Early check-in fee: GBP 15.00 (subject to availability)
Late check-out fee: GBP 20.00 (subject to availability)
Rollaway bed fee: GBP 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Telford

Holiday Inn Telford

Telford Holiday Inn

Holiday Inn Telford / Ironbridge England

Holiday Inn Telford / Ironbridge Hotel Telford

Holiday Inn Telford Hotel

Holiday Inn Telford Ironbridge Hotel

Holiday Inn Ironbridge Hotel

Holiday Inn Telford Ironbridge

Holiday Inn Ironbridge

Telford Ironbridge, An Ihg

Holiday Inn Telford Ironbridge

Holiday Inn Telford Ironbridge an IHG Hotel

Holiday Inn Telford - Ironbridge, an IHG Hotel Hotel

Holiday Inn Telford - Ironbridge, an IHG Hotel Telford

Holiday Inn Telford - Ironbridge, an IHG Hotel Hotel Telford

Holiday Inn Telford - Ironbridge, an IHG Hotel Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Excellent

Hilary

9 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Good for an overnight stay if in the area in business etc. Shower curtains are a bit dated and unhygienic. Reception,bar and lounge staff were exceptional.

Stayed 2 nights in Sep 2024

10/10 Excellent

Jonathan

Travelled with family

5 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Aug 2024

10/10 Excellent

Mohammed

Travelled with family and small children

2 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent staff , really clean very pleasant stay with kids . They have a area for kids to play which was god sent . Well thought

Stayed 1 night in Sep 2024

10/10 Excellent

Dominic

30 Aug 2024

Stayed 1 night in Aug 2024

8/10 Good

Anthony

Travelled with partner, Travelled with group

29 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff were helpful. Room was spacious and comfortable. Breakfast was very busy and it was a case of just grabbing a table. Plenty of parking and an easy walk to the park.

Stayed 2 nights in Aug 2024

8/10 Good

James

27 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Easy to get to, stayed before..

Stayed 2 nights in Aug 2024

10/10 Excellent

Mark

26 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Aug 2024

10/10 Excellent

Charlotte

Travelled with family

26 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent family friendly hotel

Super friendly and helpful staff throughout the hotel such a safe and comfortable place for me to stay as a single mum with my 8 year old. We were visiting family nearby. We loved the pool facilities really well organised and fair for guests to get a slot lovely changing facilities and clean towels provded and body wash in the showers which makes it even easier and ate brekafast which was delicious. The room was really spacious and had everything we needed. We had an evening meal in the bar there was a lovely atmosphere and service was excellent. Food came out quick and kids eat free which was amazing !! Cant wait to come back and stay again.

Stayed 3 nights in Aug 2024

6/10 Okay

Sharon

Travelled with family

26 Aug 2024

Disliked: Cleanliness, property conditions & facilities

Carpets not very old with strong smell coming of them in the hall and bedrooms just need replaced.

Stayed 1 night in Aug 2024

10/10 Excellent

Laura

Travelled with family

25 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wonderful stay! Was pleasantly surprised by this hotel. Great location by a park which was great for kids. So much to do. Room was clean. Really good value for money. Will definitely return!

Stayed 1 night in Aug 2024

10/10 Excellent

Owain

Travelled with family

22 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

10/10 Excellent

Kashif

21 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really comfortable we attended a wedding close by and was a last minute booking which turn out great as other wedding party members were staying at. Bonus points for the swimming pool at the night staff (Alex) who directed me to a 24 hour Morrisons to get supplies for my sisters kids.

Stayed 1 night in Aug 2024

10/10 Excellent

Valerie

Travelled with family

20 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 night stay

Came to visit Ironbridge and stayed 2 night's. Went swimming and ate in the restaurant. All good

Stayed 2 nights in Aug 2024

8/10 Good

Amanda

19 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Close to shopping area and a park

Stayed 2 nights in Aug 2024

4/10 Poor

Lindsay

Travelled with family

18 Aug 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Dilapidated and Tired

The hotel rooms are old and dilapidated with plaster peeling off the walls and old fixtures and fittings. Our room was old and tired and definitely in need of modernisation. The bathroom was slightly better but a sink that leaked water everywhere and our air conditioning unit didn’t work. The beds were not the comfiest but ok and clean. The breakfast was ok but there were no vegetarian options on display or offered. I did ask if they had vegetarian sausages and they said they could make something but I’d have to wait (I had my breakfast by that time so left it). My family (not vegetarian) also had to wait for 15 minutes as they had run out of some hot breakfast items on the self serve and had to make more. They didn’t realise until they had run out that they should have started preparing more which was a little disappointing. The staff that we encountered were friendly and professional however. I wouldn’t return to this hotel unless there was no where else to stay in the area.

Stayed 1 night in Aug 2024

10/10 Excellent

Duncan

17 Aug 2024

Stayed 3 nights in Aug 2024

8/10 Good

richard

Travelled with family

17 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

6/10 Okay

mrs gurprit k

Travelled with family

3 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Noisy AC

The rooms were good but the air conditioning system was really noisy and hard to understand. Couldnt sleep well

Stayed 1 night in Aug 2024

10/10 Excellent

Philip

Travelled with family

29 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel for families but…..

Lovely hotel very suitable for families with access to the swimming pool. Very friendly and helpful staff throughout the hotel. Beware of the old ladies that stare at you and your children when you enter the pool and then come over and tell your children not to splash them all in the family swim time as well.

Stayed 1 night in Jul 2024

10/10 Excellent

Jonathan

29 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Apr 2024

10/10 Excellent

Lisa

Travelled with group

25 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jul 2024

6/10 Okay

Charlotte

29 Jun 2024

Stayed 1 night in Jun 2024

10/10 Excellent

Michael

Business traveller

22 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely staff, very welcoming at both reception & the swimming pool. Thank you

Stayed 1 night in Jun 2024

10/10 Excellent

Rebecca

3 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2024

10/10 Excellent

Lisa

Travelled with family

30 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel

3rd time me and my 12 year old daughter have stayed. We love it. So family friendly. Great staff. Pool is great and breakfast delicious. Added bonus of the gate out the back of the hotel, to get straight on to Telford town park.Already planning our next stay.

Stayed 1 night in May 2024