Taunton Town House

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Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Good

Popular amenities

Housekeeping

Parking included

Free WiFi

Explore the area

14 Billetfield, Taunton, England, TA1 3NN

County Cricket Ground
9 min walk
Museum of Somerset
14 min walk
Church of St Mary Magdalene
14 min walk
Bristol (BRS-Bristol Intl.)
54 min drive

Room options

Individually decorated, individually furnished, desk, iron/ironing board

Classic Twin Room, 2 Single Beds

Sleeps 2
2 Twin Beds

Double Room

Sleeps 2
1 Double Bed

Large Family Room

Sleeps 4
1 Double Bed and 2 Twin Beds

Family Room

Sleeps 3
1 Double Bed and 1 Twin Bed

Luxury Double Room

Sleeps 2
1 King Bed

Luxury Studio Suite

Sleeps 2
1 King Bed

Superior Double Room

Sleeps 2
1 King Bed

Similar properties

Free WiFi

24/7 front desk

for 1 night

includes taxes & fees

9 Dec - 10 Dec

About this property

Hotel in Taunton with free parking

Free self parking and free WiFi in public areas are available at this smoke-free hotel.

Taunton Town House offers 17 accommodations with coffee/tea makers and hair dryers. These individually decorated and furnished accommodations include desks. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

During your stay at Taunton Town House, you're just a quick walk from County Cricket Ground. Enjoy features like free WiFi in public areas and free self parking.

Free WiFi
Free self parking
Within a 15-minute walk of County Cricket Ground and The Cygnet Health Care Stadium

WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis.

This 3-star Taunton hotel is smoke free.

Languages

English, Hungarian, Polish, Slovak

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Limited on-site parking

Guest services

Daily housekeeping

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Upper floors accessible by stairs only

Smoke-free property

Room amenities

Bedroom

Bed sheets
Heating

Bathroom

Hairdryer
Towels

Entertainment

Food and drink

Coffee/tea maker

Desk
Individually decorated
Individually furnished
Iron/ironing board

Policies

Check-in

Check-in start time: noon; Check-in end time: 7:30 AM

Contactless check-in available

Check-out

Check-out before 10:30 AM

Contactless check-out available

Special check-in instructions

The property charges 3 percent for credit card payments

There is no front desk at this property

Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and an access code; access will be through a private entrance

Access methods

Access code, private entrance

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards, debit cards, and cash

This property does not have a front desk. Guests planning to arrive outside of normal check-in hours will receive an email before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance.

Property is also known as

Salisbury House Hotel

Salisbury House Hotel Taunton

Salisbury House Taunton

Taunton House Hotel

Salisbury Hotel Taunton

Taunton House Hotel Somerset

Taunton House Hotel

Taunton Town House Hotel

Taunton Town House Taunton

Taunton Town House Hotel Taunton

Taunton Town House Reviews

7.6

Good

8.6/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

7.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

6/10 Okay

Joanna

20 Aug 2024

Liked: Cleanliness

Stayed 1 night in Aug 2024

10/10 Excellent

Amer

Travelled with partner

4 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Town centre with great/convenient/secure parking in rare. This property also had a foolproof access system using codes...no keys... perfect !! Comfortable bed, very clean with a personal vibe going on.... No fruit tea teas ..... But for what it cost that all is forgiven... especially as the coffee machine was heaven.. well done guys 👍

Stayed 1 night in Aug 2024

8/10 Good

Trevor

Business traveller

8 Jul 2024

Liked: Room comfort

Disliked: Staff & service

Not bad

To check in you got to text a number for code to get in. Then got it went to room 1. Room not been cleaned. Had to text again got a new room that was ok. Can’t get no food here at all. Spoons only down the road.

Stayed 1 night in Jul 2024

6/10 Okay

James

Business traveller

4 Jul 2024

Disliked: Staff & service

If all you are after is a room you are in luck

Been staying here since 2015 and its gone downhill, never the same after COVID. Clean enough but just a room with a key lock outside the door, nothing else. Even a few months ago there was breakfast and reception during the day but this stay there was nothing. No reception at check-in or someone there overnight, no bar or breakfast. Front door is left open so anyone could walk in and you let your self into your room with a key code to the key lock outside your door. Not ideal for some single travelers and certainly no deterrent on-site for noisy people staying there. I assume the front door is locked at some point in the evening. I didn't like the lack of any kind of security or personal touch and will look elsewhere next time I visit Taunton. On the plus side there are plenty of dinner and breakfast options nearby.

Stayed 1 night in Jul 2024

10/10 Excellent

Craig

Business traveller

14 Jun 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 2 nights in Jun 2024

10/10 Excellent

Sanjeet

7 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in May 2024

10/10 Excellent

Rob

Business traveller

5 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great lodge

Lovely place. Nice and clean, quiet and very close to town. Parking was very easy and convenient

Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

3 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

When you only need a room for the night....

I was down for the cricket and literally just needed a room for the night. I wasn't bothered about needing a hotel with a bar, or a restaurant, or served breakfast in the morning. In that respect, it did the job.

Stayed 1 night in May 2024

10/10 Excellent

Kieran

31 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Very good

Stayed 1 night in May 2024

10/10 Excellent

Darren

27 May 2024

Stayed 1 night in May 2024

2/10 Terrible

Anthony

Business traveller, Travelled with partner

6 Dec 2023

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

On a day of zero-degree temperatures, our room had no central heating and the entire hotel was unheated. We were told every room had just one portable electric heater...and that "was enough". After 45 minutes of trying to get the room warm, we told the front desk (the only member of staff on site) it was still not warm enough. Rather grudgingly, the he passed my wife one extra heater (half the size of the one in the room) which she had to carry up 4 flights of stairs herself. We went out for dinner (hoping to get warm) and on returning to the room at 8pm, the room was still only just above 15 degrees centigrade. The beds had a thin duvet on them. Having a serious illness and knowing it would be too cold to sleep, we tried to contact the front desk to get some extra blankets but there was no-one available and I think there was probably no member of staff on site at all. The room had been poorly cleaned and prepared (water still in the kettle, a wet bath mat left on the floor) and a lack of quality was evident everywhere (cheap, astringent soap, a barely warm shower with weak pressure, cheap bedding). That anyone can be charged nearly £100 for this experience on a Tuesday night in December, is extraordinary and we will be seeking a full or partial refund. Please avoid until there is evidence of drastic improvements.

Stayed 1 night in Dec 2023

2/10 Terrible

Barbara

Travelled with partner

13 Nov 2023

Liked: Cleanliness

Disliked: Staff & service, amenities, property conditions & facilities

Would not recommend this hotel ,to my friends or family

Stayed 3 nights in Nov 2023

4/10 Poor

D

18 Oct 2023

Stayed 3 nights in Oct 2023

4/10 Poor

Pamela

14 Oct 2023

Disliked: Staff & service, amenities

Very close to town but hotel is very small and because I was alone it felt a bit creepy

Stayed 6 nights in Sep 2023

6/10 Okay

Michael

Travelled with partner

7 Oct 2023

Liked: Cleanliness, staff & service

Located just a 5 min walk from town centre. Old building with some charm. Very clean and tidy. Car park next to hotel. Can be noisy as location by a busy road. Our fan was broken, no spare !!!! so had to have windows open. Thank goodness for tear plugs !! Bathroom ok, a little aged , towels ok cleanish !

Stayed 2 nights in Sep 2023

10/10 Excellent

doreen

26 Sept 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly and helpful staff. Excellent location

Stayed 1 night in Sep 2023

4/10 Poor

Verified traveller

7 Sept 2023

Disliked: Cleanliness, staff & service

Awful customer service- would not recommend

The stay wasn't great, it started with a 15 minute wait for someone to come to reception to check me in only for them to barely apologise for the wait. This was after I had called numerous times, rang the bell (as advised), and even sent a message on hotels.com. Furthermore, I had time to look at which room I was assigned and effectively check myself in before someone came to reception. I was told about breakfast but there was 0 detail provided about price/time/what was provided without asking clarifying questions. I'm glad I didn't go for the breakfast as I never saw anyone in the breakfast area & when I did, they were waiting for the breakfast to be laid out (this was after breakfast was meant to have started). The hot water started to run out mid shower & the bed was extremely soft. The room was also far too warm with only windows to let the hot air out. However, once the curtains were shut, it blocked all the fresh air from coming in. Honestly, go for another hotel as it's really not worth the money

Stayed 3 nights in Sep 2023

10/10 Excellent

Paul

5 Sept 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel is very clean, comfortable and in a great location for the town centre. Staff are always very helpful and professional, stayed many times and always excellent.

Stayed 1 night in Sep 2023

8/10 Good

Sarah

Travelled with family

1 Sept 2023

Liked: Cleanliness, property conditions & facilities

Convenient close to town

Stayed 1 night in Aug 2023

8/10 Good

Mark

21 Aug 2023

Stayed 1 night in Aug 2023

2/10 Terrible

Jamil

4 Jul 2023

Stayed 1 night in Jul 2023

10/10 Excellent

martin

2 Jul 2023

Stayed 1 night in Jun 2023

8/10 Good

Cdr Chris

28 Jun 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2023

6/10 Okay

Sam

Business traveller

16 Jun 2023

Liked: Cleanliness, staff & service, property conditions & facilities

I have all ways enjoyed staying there , The early end to check in , is a problem. The reception agreed to leave a key in a discrete location. They have started chargeing for breakfast, which came as a surprise, so i got a meal deal from Tesco's instead. I all ways ask for a printd receipt on leaving to make sure all room charges have been cleared .

Stayed 1 night in Jun 2023

2/10 Terrible

shoaib

Business traveller

6 Apr 2023

Disliked: Staff & service, amenities, property conditions & facilities

It was cold , the heating was switched on in the morning only after a phone call after 7 am--temperature overnight was 5 degrees! No hot water to shower---barely luke warm. No receptionist on site until 8 am. Called emergency no to request switching on heating which was done. However, subsequent calls to report lack of hot water went unanswered. Reported lack of hot water to receptionist but he did not seem to be interested in resolving the issue---by then it was time for me to leave.

Stayed 1 night in Apr 2023