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The Mill Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Mill Hotel

Interior
Desk, iron/ironing board, cots/infant beds, free WiFi
Interior detail
Garden views, serves lunch and dinner
Superior Double Room

Reviews

8.0 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Laundry
  • Bar
  • Room service
  • Housekeeping
  • Breakfast available

Explore the area

Map
Walnut Tree Lane, Sudbury, England, CO10 1BD
  • Gainsborough's House
    5 min walk
  • Kohinoor
    4 min walk
  • Sudbury Station
    20 min walk
  • London (STN-Stansted)
    52 min drive

Room options

View all photos for Single Room

Single Room

Single Room

  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Twin Room

  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room

Desk, iron/ironing board, cots/infant beds, free WiFi

Superior Twin Room

  • 23 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room (Small)

Double Room (Small)

Double Room (Small)

  • 21 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Desk, iron/ironing board, cots/infant beds, free WiFi

Family Room

  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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Exterior

The Crown Hotel

Breakfast included
Restaurant
Parking available
Bar
4.5 out of 5, Wonderful, (137)
The price is €81
for 1 room
includes taxes & fees
5 Jan - 6 Jan
The Crown Hotel

About this property

The Mill Hotel

Riverfront hotel with a 24-hour front desk and a restaurant
This hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, dry cleaning, and a 24-hour front desk.
The Mill Hotel offers 62 accommodations with coffee/tea makers and hair dryers. LCD televisions come with cable channels.

Bathrooms include shower/tub combinations and complimentary toiletries. This Sudbury hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of The Mill Hotel's great location. During your stay, you're just a quick walk from Gainsborough's House. Features include free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy local cuisine while dining at The Mill
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and wedding services
  • Guests have great things to say about the helpful staff and the location
  • Just a 5-minute walk from Gainsborough's House and 6 minutes by car from Assington Mill
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 1672 square feet (155 square meters) and includes conference space. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly The Mill Hotel. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Sudbury hotel.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 9:30 AM and on weekends from 8:00 AM to 10:00 AM.
The Mill - This restaurant specializes in local cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Mill Bar - Overlooking the garden, this bar specializes in Regional cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking

Food and drink

  • Full breakfast available for a fee 7:00 AM–9:30 AM on weekdays and 8:00 AM–10:00 AM on weekends: GBP 12.00 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • The Mill
  • Mill Bar

Family friendly

  • Cots/infant beds (surcharge)
  • Snack bar/deli

Conveniences

  • Banquet hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space (1672 square feet)

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • This property does not have any lifts

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets
  • Cots/infant beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for GBP 5.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 12.00 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 5.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival.

We should mention

  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Legacy Mill Hotel
Legacy Mill Hotel Sudbury
Legacy Mill Sudbury
Elizabeth Hotel Mill Riverside
Mill Hotel Sudbury
Mill Sudbury
The Legacy Mill Hotel Sudbury, Suffolk
Mill Hotel
The Mill Hotel Sudbury, Suffolk
The Mill Hotel Hotel
The Mill Hotel Sudbury
The Mill Hotel Hotel Sudbury

The Mill Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 182 out of 498 reviews" "
Rating 8 - Good. 189 out of 498 reviews" "
Rating 6 - Okay. 78 out of 498 reviews" "
Rating 4 - Poor. 27 out of 498 reviews" "
Rating 2 - Terrible. 22 out of 498 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Stayed 1 night in Sep 2024

8/10 Good

Jennifer

Liked: Property conditions & facilities
Disliked: Amenities
Have stayed here several times before. Think there are a few new staff, didn’t have the same friendly atmosphere as previous times.
Stayed 1 night in Sep 2024

10/10 Excellent

Gavin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Stayed 1 night in Aug 2024

8/10 Good

richard

Liked: Cleanliness, amenities, property conditions & facilities
Lots of character; very good staff; a pity there is no lift service.
Stayed 1 night in Aug 2024

6/10 Okay

Carolyn

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Staff did their best but there were large queues for the bar and staff struggled to find clean glasses and tables were not cleared. Breakfast was very average with tea and coffee running out and not replenished and staff not noticing, the same with milk and juices, cups and teaspoons. A classic case of owners trying to run a busy hotel with the minimum number of staff and little attention to detail.
Stayed 1 night in Aug 2024

10/10 Excellent

MR STEPHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

R

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Owen

Stayed 4 nights in Jul 2024

8/10 Good

Vanessa

Ideally located for walking to town or walking around the water meadows. We received a free upgrade which was nice. Room was spacious and had a lovely view, however it was on the top floor of the old building which had no lift and involved a climb of three sets of steep stairs - good exercise😅. Only criticism - shower mat mouldy.
Stayed 2 nights in Jul 2024

10/10 Excellent

Stuart

Stayed 1 night in Jun 2024

6/10 Okay

Aron

Stayed 2 nights in Jul 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very disappointing stay I Would like to be refunded for room 6 that I stayed in.Room was very dark, lighting was inadequate.The curtains didn’t fit the window properly. The bedroom smelt of vomit my guests in the next door room agreed. I complained to the manager an excuse was made that I wanted two rooms together & that was why i had room 6; however, I hadn’t mentioned that this was a necessity when I made the booking! My room had no outlook and was next door to a maintenance room where men were coming through & past my window, I tried to attach pictures but were deleted I paid full price for this room if I had been shown this room before I made the booking, I would never have made the booking or insisted that I didn’t have this room. I had to get ready for a wedding & paid extra £20 to get my room early to change into @ midday I asked at this time for my room to be moved due to the above . I couldn’t even see with the lighting in the room to put my make up on, staff moved my room but the key didn’t open the new room door my son alerted reception but i was left standing for ages waiting outside the door for someone to come and help me, I was running out of time so I went back to the original room to get changed & put my make up on in my childrens room for a wedding. it’s not worth paying for an early check-in for 12pm arrival as other guests got it f. I would Like a full refund the situation put a great deal of stress on my stay, which should have been an enjoyable .
Stayed 1 night in Jul 2024

2/10 Terrible

Louisa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very disappointing stay I Would like to be refunded for room 6 that I stayed in. My room was very dark, lighting was inadequate.The curtains didn’t fit the window properly. The bedroom smelt of vomit my guests in the next door room agreed. I complained to the manager an excuse was made that I wanted two rooms together & that was why i had room 6; however, I hadn’t mentioned that this was a necessity when I made the booking! My room had no outlook and was next door to a maintenance room where men were coming through & past my window, please see attached pictures. I paid full price for this room if I had been shown this room before I made the booking, I would never have made the booking or insisted that I didn’t have this room. I arrived & had to get ready for a wedding & paid extra £20 to get my room early to change into @ midday I asked at this time for my room to be moved due to the above . I couldn’t even see with the lighting in the room to put my make up on, staff moved my room but the key didn’t open the new room door my son alerted reception but i was left standing for ages waiting outside the door for someone to come and help me, I was running out of time so I went back to the original room to get changed & put my make up on in my childrens room for a wedding. it’s not worth paying for an early check-in for 12pm arrival as other guests got it f. I would Like a full refund the situation put a great deal of stress on my stay, which should have been an enjoyable
Stayed 1 night in Jul 2024

10/10 Excellent

Isobel

Travelled with family
Easy walking distance to the town, nice river walk beside hotel
Stayed 2 nights in Jul 2024

2/10 Terrible

ANNE

Disliked: Cleanliness, staff & service
Stayed 1 night in May 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The view from the hotel was lovely. Staff friendly. Good entertainment on the Sunday evening which was a nice surprise.
Stayed 1 night in Jul 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay!
Beautiful hotel in a stunning setting, friendly staff, delicious breakfast and super comfy room!
Stayed 1 night in Jun 2024

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, room comfort
Lovely hotel in a beautiful location
The hotel is in a lovely position overlooking a river and fields with balcony seating, perfect for the time we stayed there as we had lovely sunny weather. The only criticism was that the fan in the bathroom wasn’t working and the hairdryer also stopped working however these have been reported and were being looked into. We paid extra for breakfast which we enjoyed but the coffee wasn’t very nice at all and is served out of metal jugs. A coffee machine would be better which most hotels now use when it is a self-service set up.
Stayed 1 night in Jun 2024

10/10 Excellent

Luke

Stayed 1 night in Jun 2024

8/10 Good

Davi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant, historical hotel, Very interesting. Sited on the meadows it is a wildlife haven.
Stayed 1 night in Jun 2024

10/10 Excellent

Andrew

Liked: Staff & service
Stayed 1 night in May 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only issue I have is the lack of bedside table, but in such a small room one would not be practical.
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

Avtar

Disliked: Staff & service, property conditions & facilities, room comfort
Disappointing experience
Booked my room 6 weeks ago and stated that we needed a double room in the main hotel facing the pond. However, we were allocated a room in the annex building. A member of staff at the reception said they did not see the request and apologised. However, we were told all the double rooms had already been allocated. The room in the annex had the following problems: no phone connection to the reception desk to report any issues etc; very poor wi-fi reception - kept cutting off; hair dryer not working; weak shower flow with difficult temperature controls; hair dryer wasn’t working; no bath mat; very noisy location- sleep disturbed at 5.30am and 6.30am with loud noises made by delivery vans; insufficient electrical sockets, with some sockets needing a round pin plug - unable to charge iPhones. Very disappointing! However, staff very polite, friendly and helpful.
Stayed 1 night in Jun 2024

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