The Grosvenor Hotel

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Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Good

Popular amenities

Bar

Parking available

24/7 front desk

Pet-friendly

Free WiFi

Restaurant

Explore the area

12-14 Warwick Rd, Stratford-upon-Avon, England, CV37 6YT

Shakespeare Houses
3 min walk
Shakespeare Monument
5 min walk
The River Avon Trail
5 min walk
Birmingham (BHX)
35 min drive

Room options

Standard Single Room

Sleeps 1
1 Twin Bed

Superior Room

Sleeps 2
1 King Bed

Family Room

Sleeps 3
1 Double Bed and 1 Twin Bed

Economy Double Room

Sleeps 2
1 Double Bed

Family Room

Sleeps 4
1 Double Bed and 1 Double Sofa Bed

Junior Double Room

Sleeps 2
1 King Bed

Deluxe Room

Sleeps 2
1 Double Bed

Premium Double Room

Sleeps 3
1 King Bed

Family Double Room

Sleeps 3
1 Double Bed and 1 Twin Bed

Similar properties

Pool

Spa

Pet-friendly

Parking included

for 1 night

includes taxes & fees

7 Dec - 8 Dec

About this property

Stratford-upon-Avon hotel in Stratford-upon-Avon City Centre with a 24-hour front desk and a restaurant

Along with a restaurant, this smoke-free hotel has a bar/lounge and self parking. Free WiFi in public areas and a free manager's reception are also provided. Additionally, coffee/tea in a common area, a 24-hour front desk, and wedding services are onsite. Housekeeping is available on request.

The Grosvenor Hotel offers 76 accommodations with hair dryers. 32-inch flat-screen televisions come with digital channels and Netflix. Bathrooms include bathtubs or showers.

This Stratford-upon-Avon hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

During your stay at The Grosvenor Hotel, you're just a quick walk from Parish Church of St. Gregory the Great. Free WiFi in public areas, a free manager's reception, and a restaurant are available.

Free WiFi (speed: 25+ Mbps)
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Self parking available for a fee
Services include luggage storage and wedding services
Steps from Parish Church of St. Gregory the Great and Shakespeare Houses
Dogs welcome for a fee (restrictions apply)

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

The Grosvenor Hotel also features multilingual staff and coffee/tea in a common area. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Stratford-upon-Avon hotel is smoke free.

The hotel hosts a free manager's reception daily.

The Grosvenor Hotel has a restaurant on site.

Languages

Danish, English, German, Polish, Portuguese

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi

Parking and public transport

Self parking on site (GBP 9.00 per night)
Limited on-site parking

Food and drink

1 restaurant
1 bar
Free daily reception
Coffee/tea in a common area

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Housekeeping (on request)
Luggage storage
Multilingual staff
Wedding services

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Handrails in stairwells
Sign language-capable staff
Visual alarms in hallways
Well-lit path to entrance

Smoke-free property

Room amenities

Bedroom

Bed sheets

Bathroom

Bath or shower
Hairdryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels

Entertainment

32-inch flat-screen TV
Digital channels
Netflix
Streaming services

Food and drink

Electric kettle
Free tea bags/instant coffee

Desk
Desk chair

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from August 30 2022 to August 31 2023 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets: GBP 25.00 per accommodation, per day
Only dogs are allowed
Maximum 2 (weight limit: 44 lbs per pet)
Pets cannot be left unattended
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Self parking fee: GBP 9.00 per night
Pet fee: GBP 25.00 per accommodation, per day
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Front desk staff will greet guests on arrival.

We should mention

Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Villare Hotel

The Grosvenor Hotel Hotel

The Grosvenor Hotel Stratford-upon-Avon

The Grosvenor Hotel Hotel Stratford-upon-Avon

The Grosvenor Hotel Reviews

7.6

Good

8.4/10

Cleanliness

8.0/10

Staff & service

5.6/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

6/10 Okay

Bruce

31 Aug 2022

Liked: Staff & service

Could be better, could be worse….

The hotel was ok, no more or no less than that. The pictures on the website were all of the newer bit of the hotel by the looks of it. Our room even said “old” on the invoice I signed. Bed ok, room had good furniture but too much of it so barely room to move. Window to a fire exit that kept banging in the wind. Shower screen might as well have been wire mesh as water leaked everywhere and flooded the bathroom which looked to have been happening for a while looking at the water staining / state of the silicone. It cost £70 for the night (excl parking), if I’d have paid much more I wouldn’t be happy. Reception staff friendly and welcoming.

Stayed 1 night in Aug 2022

6/10 Okay

Verified traveller

Travelled with family

28 Aug 2022

Liked: Room comfort

Nothing special about the hotel. The building is dated, strugfled to close windows. Biggest challenge is nonrampa for push chairs especially if you have room in the lower wing, you need to go up a flight of stairs and come down another flight to a different part of the building. The breakfast was nice.

Stayed 1 night in Aug 2022

8/10 Good

ANNA

Travelled with family

28 Aug 2022

Liked: Cleanliness, property conditions & facilities, room comfort

Very good trip

Overall it was a lovely experience . Staff was ok and bar service was really good . Beautiful place very family friendly . Only issue is the parking which I had to pay for extra while on their website it is not highlighted there.

Stayed 3 nights in Aug 2022

8/10 Good

Daniela

27 Aug 2022

Liked: Cleanliness, staff & service, room comfort

Stayed 1 night in Aug 2022

10/10 Excellent

Ruth

8 Aug 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2022

8/10 Good

Verified traveller

4 Aug 2022

Liked: Staff & service, property conditions & facilities, room comfort

Value of money

Very walkable to the town center, but is in a relatively quite location. Room was large for solo traveler, room was clean but there was moulds on the bedsheet which was very disappointing. Breakfast was ok

Stayed 1 night in Jul 2022

2/10 Terrible

Ellie

Business traveller

2 Aug 2022

Disliked: Cleanliness, amenities, property conditions & facilities

Where do I start?! There is absolutely no way that this hotel is a 4 star, if it was up to me it would be a 2.. if that. The car park is tiny, when I arrived there was no spaces so had to park at another one near by. When I checked into my room it not only absolutely stank of sick but it looked NOTHING like that photos. I booked a premium double room and the bed didn’t even have a headboard. The bathroom was so dated (all photos show new modern bathrooms) the carpets and walls were stained as well. I couldn’t stay in the room for more than 5 minutes because of the smell of sick. I complained and got changed to another room which is supposed to be a “upgrade” the only difference was the fact that the bed had a headboard and the bathroom was more updated. That evening we went to find their restaurant which we found that they don’t have!! Even though on their amenities on Expedia it says they do. When I got to my room that night was the hottest room I have ever slept in. It had a tiny window that did nothing, I was sweating buckets all night had about 1 hours sleep. Called reception 5 times to ask for a fan and no one picked up. I stay in different hotels 5 nights a week and this is by far one of the worst experiences I’ve ever had. Will never be staying here again!! DO NOT RECOMMEND

Stayed 1 night in Aug 2022

6/10 Okay

Anthony

1 Aug 2022

Stayed 1 night in Jul 2022

2/10 Terrible

Verified traveller

Business traveller

31 Jul 2022

Disliked: Staff & service, property conditions & facilities, room comfort

This is far from a four star hotel. More like an old care home. Corridors smell musty. Rooms need updating. Old thin towels are like sandpaper.

Stayed 1 night in Jul 2022

10/10 Excellent

Mark

30 Jul 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3 night solo trip

Room & bathroom clean. Check in took about 10 minutes, apart fron that service was good. Ideal location for walking in to centre.

Stayed 3 nights in Jul 2022

4/10 Poor

Caroline

Travelled with family

25 Jul 2022

Disliked: Staff & service

Stayed 1 night in Jul 2022

8/10 Good

ELLEN

25 Jul 2022

Stayed 1 night in Jul 2022

2/10 Terrible

William

Business traveller

23 Jul 2022

Liked: Cleanliness

Disliked: Staff & service, room comfort

Massive regret.

Rammed full limited car park spaces. Had to wait for a space. Unaware of £9 parking fee. Reception simply replied “well, it’s not our car park anymore”. Brilliant. Room was booked as “superior double” and was not remotely superior (not even a headboard LOL just pillows against the wall see pic) and was a twin. The room was boiling. The phone in room didn’t work so I walked back to reception to ask for a fan, “certainly, 10 mins it will be in your room”. I went out. The sole reason people stay here I’m guessing is location, but there’s a premier inn even closer with a pub and paid parking facing it. Gutted. 2 hours later I returned to pick up a jacket. No fan, “we haven’t got any”. The room must have been 35c without exaggeration, no aircon and one small window. I will never return. It’s basically a naff old b&b. For around 20 quid more I could have been down the road in a proper hotel.

Stayed 1 night in Jul 2022

10/10 Excellent

Jennifer

Travelled with family

23 Jul 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfortable hotel

The Grosvenor is very clean and comfortable with a very friendly staff. The property seems to have been updated recently so the carpet, furniture, wallpaper and decor were all clean, bright and attractive. The only problem during our stay was that England was going through an unprecedented heat wave that day and the hotel was not really equipped for that so we had a very hot night in our room. Otherwise, the staff was overall very friendly and the accommodations were great!

Stayed 1 night in Jul 2022

2/10 Terrible

Iris, Tallahassee

18 Jul 2022

Liked: Staff & service

Disliked: Amenities

Stayed 1 night in Jul 2022

10/10 Excellent

Rob

Travelled with group

18 Jul 2022

Liked: Cleanliness, property conditions & facilities, room comfort

Heat wave break

Onsite parking £9 cash! Weird. Rooms were very clean and comfortable. A fan was provided to assist with this heat wave and it worked ok, could have used a bigger one though. Happy hour was 9-11pm but there was never any bar staff to serve. True throughout the day too. Great location! Right on the edge of town and different from the usual cookie cutter hotel. This hotel had class and stood out. Good time overall and great breakfast!

Stayed 1 night in Jul 2022

10/10 Excellent

Lee

18 Jul 2022

Stayed 1 night in Jul 2022

10/10 Excellent

Kevin

17 Jul 2022

Stayed 1 night in Jul 2022

8/10 Good

Andrew

17 Jul 2022

Stayed 1 night in Jul 2022

8/10 Good

Angela

16 Jul 2022

Stayed 2 nights in Jul 2022

6/10 Okay

Kevin

13 Jul 2022

Stayed 1 night in Jul 2022

8/10 Good

David

3 Jul 2022

Liked: Cleanliness, staff & service

Stayed 2 nights in Jun 2022

10/10 Excellent

Verified traveller

Business traveller

2 Jul 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Glamorous Grosvenor with a Tash

The Grosvenor Hotel now is back to where they used to be whence the were Best Western. It has been tastefully refurbished with some nice touches. Natasha has returned to reception after a period of years and the Happy Hour is ,IMHO, set at a sensible time. Great location and even a six & a half hour wait for a 999 ambulance has not deterred me.

Stayed 1 night in Jun 2022