Stourport Manor Hotel

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Dates

December 2024

January 2025

Desk, iron/ironing board, free WiFi, bed sheets

Overview
Rooms
Location
Policies

Good

Popular amenities

Pool

Bar

Gym

24/7 front desk

Room service

Breakfast available

Explore the area

35 Hartlebury Road, Stourport-on-Severn, England, DY13 9JA

Danter's Treasure Island Amusement Park
3 min drive
Hartlebury Castle
3 min drive
Whitlenge Garden Centre and Tea Rooms
5 min drive
Birmingham (BHX)
52 min drive

Room options

Classic Double Room

21 sq m
Sleeps 2
1 Double Bed

Classic Twin Room

21 sq m
Sleeps 3
2 Twin Beds

Classic Room, 1 Double Bed with Sofa bed

40 sq m
Sleeps 4
1 Double Bed and 1 Double Sofa Bed

Family Room

Sleeps 3
1 Twin Bed

Executive Double Room

19 sq m
Sleeps 2
1 Double Bed

Suite

40 sq m
Sleeps 3
1 Double Bed and 1 Double Sofa Bed

Similar properties

Pool

Hot tub

Restaurant

Gym

for 1 night

includes taxes & fees

5 Dec - 6 Dec

About this property

Hotel in Stourport-on-Severn with a health club and a sauna

An indoor pool, a restaurant, and a health club are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a sauna, and conference space.

Stourport Manor Hotel offers 72 accommodations with coffee/tea makers and hair dryers. LCD televisions are featured in guestrooms.

Bathrooms include shower/tub combinations and complimentary toiletries. This Stourport-on-Severn hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

During your stay at Stourport Manor Hotel, you'll be within walking distance of Hartlebury Castle. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool. This property offers pet-friendly amenities like food and water bowls.

Free WiFi
Free self parking
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Buffet breakfast served daily for a fee
Take a swim in the indoor pool
Amenities include a front-desk safe, meeting rooms, and conference space
Onsite recreation includes a gym and a sauna
Just a 3-minute drive from Danter's Treasure Island Amusement Park and a few minutes from Hartlebury Castle
Dogs welcome for a fee (restrictions apply)
Pet-friendly amenities are available, including food and water bowls

Stourport Manor Hotel offers its guests an indoor pool, a health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, barbecue grills, and a garden are also featured at the business-friendly Stourport Manor Hotel. Self parking is free.

This 4-star Stourport-on-Severn hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 9:00 AM and on weekends from 8:00 AM to 10:00 AM.

Brasserie - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site

Food and drink

Buffet breakfast available for a fee 7:00 AM–9:00 AM on weekdays and 8:00 AM–10:00 AM on weekends: GBP 14 for adults and GBP 8 for children
1 restaurant
1 bar
Room service available

Restaurants on site

Brasserie

Things to do

Fitness centre
Indoor pool
Sauna

Family friendly

Indoor pool
Laundry facilities

Conveniences

Banquet hall
Front-desk safe

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage

Business services

Conference space
Meeting rooms

Outdoors

BBQ grill(s)
Garden
Picnic area
Terrace

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Assistive listening devices available
Bathroom emergency pull cord
Grab bar near toilet
In-room accessibility
Wheelchair-accessible (may have limits)

Smoke-free property

Room amenities

Bedroom

Bed sheets
Heating

Bathroom

Free toiletries
Hairdryer
Private bathroom
Shower/bath combination
Towels

Entertainment

LCD TV

Food and drink

Coffee/tea maker

Connecting rooms available
Desk
Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets: GBP 25 per pet, per night
Only dogs are allowed
Maximum 2 pets
Pets cannot be left unattended
Food and water bowls are available
Certain rooms only
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately GBP 14 for adults and GBP 8 for children
Pet fee: GBP 25 per pet, per night
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests staying over the Christmas period should contact the property prior to arrival to make dining arrangements, as dining is limited over this time.

We should mention

Up to 2 children stay free in the same room as the parent or guardian when using exisiting bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Birmingham Stourport Manor

Menzies Hotels Birmingham Stourport Manor Stourport-on-Severn

Stourport Birmingham

Hallmark Hotel Stourport Manor Stourport-on-Severn

Hallmark Hotel Stourport Manor

Hallmark Stourport Manor Stourport-on-Severn

Hallmark Stourport Manor

Stourport Manor Hotel Reviews

7.6

Good

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

4/10 Poor

Verified traveller

Business traveller

21 Aug 2024

The hotel is a 3 star hotel at best , very dated ,worn facilities with offensive odours

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Business traveller

20 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Carset

From the reception staff across to the Cleaners, all were very professional and helpful.

Stayed 2 nights in Aug 2024

4/10 Poor

William

Travelled with family

19 Aug 2024

Disliked: Property conditions & facilities, room comfort

It was ok but nothing special considering its location and how good it could be. Needs some investment and definitely more staff to make it eork better. A place that size shouldn't be run with a handful of staff but then again i suppose thats the sign of the times.

Stayed 1 night in Aug 2024

10/10 Excellent

Carol

19 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff were friendly and helpful. The room was satisfactory but was ratger dismal it had a small window and dark/dull furnishings woukd benefit from a update. I am elderly and had difficulty with the stairs but as they were full l coped. The food was amazing.

Stayed 2 nights in Aug 2024

6/10 Okay

Gary

18 Aug 2024

Liked: Staff & service

Disliked: Property conditions & facilities

Average

This hotel felt quite tired and in need of a lift. The swimming pool was an extra cost. The room was noisy from other guests.

Stayed 1 night in Aug 2024

6/10 Okay

Christina

Travelled with family

18 Aug 2024

Disliked: Staff & service

We arrived polite man on the desk , restaurant staff were very slow and all over the place , food came out , but waited for ages for cutlery , then my granddaughters fish strips had all black marks going through them , they looked awful for a child to eat , let alone an adult . Then had ice cream and again waited a time for cutlery . Just staff need to be more proactive with table service . Apart from that our stay was ok .

Stayed 1 night in Aug 2024

10/10 Excellent

Samantha

Travelled with family

16 Aug 2024

Liked: Cleanliness, staff & service, room comfort

Great stay

Had a lovely stay at Stourton manor hotel . Rooms were lovely and clean , hotel has a pool which children can use up to 7pm. Only a short 10 minute drive from West Midlands Safari Park. We didn’t eat in the restaurant but breakfast was cheaper at the hotel than booking through any booking websites. £15 per person and £7 for children aged 3-15 and free for under 3s

Stayed 1 night in Aug 2024

2/10 Terrible

Rebecca

Business traveller, Travelled with family

7 Aug 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DO NOT STAY HERE.

Really really disappointed. Booked a bigger room which specifically stated the size would be 40 sqm - a 'Classic Family Room'. When we got there it was only a small room they gave us. When I complained they said all the rooms were full so I asked for a refund of the difference in price and they refused. I booked a bigger room because i was there with my 6 month old and I wanted space to entertain him. All they offered was a bottle of wine which was pretty useless because I was breast feeding. They claimed that that was the biggest room they had but the fire evacuation notice on the back of the door clearly showed that the rooms in the other wing were much bigger. All I wanted was a refund of the difference which I think is more than fair. I complained to hotels.com they did nothing. I compained to the hotel by email multple times and they never responded. DO NOT STAY HERE THEY DONT CARE ABOUT THEIR GUESTS.

Stayed 2 nights in Mar 2024

8/10 Good

David

Business traveller

7 Aug 2024

Liked: Cleanliness, staff & service, room comfort

Lovely building, plenty of parking, tired condition, could do with a refresh.

Stayed 1 night in Aug 2024

8/10 Good

David

Travelled with family

6 Aug 2024

Stayed 2 nights in Jun 2024

8/10 Good

Martin

Travelled with family

1 Aug 2024

Liked: Cleanliness, staff & service

Stayed 1 night in Jul 2024

4/10 Poor

Owen

Travelled with family

21 Jul 2024

Disliked: Cleanliness, property conditions & facilities, room comfort

Budget option

Very tired and dated hotel. Beds very uncomfortable

Stayed 1 night in Jul 2024

8/10 Good

Veronica

20 Jul 2024

Liked: Staff & service, room comfort

Mixed experience but enjoyable overall

Sprawling hotel lacking modernity. But comfortable and great staff. Excellent dinner in the Brasserie and swim in the pool, which was lovely and clean but an extra fiver which was not advertised on the website. My room was ok, but looked out over dirty linen bins at the back of the hotel.

Stayed 1 night in Jul 2024

6/10 Okay

Suzanne

14 Jul 2024

Liked: Cleanliness, staff & service

Stayed 2 nights in Jul 2024

8/10 Good

Peter

12 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ovetall good

Very good. Initial reception was slow but otherwise god. Room was good and comfortable.

Stayed 2 nights in Jul 2024

4/10 Poor

James

10 Jul 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Understaffed, room was executive but very small, faulty appliances, rotten windows, bed head board was right next to window, site was very rough £3 for a packet of crisps, fallen from grace

Stayed 1 night in Jul 2024

10/10 Excellent

Simon

7 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stopped overnight after attending an event just up the road

Stayed 1 night in Jul 2024

6/10 Okay

Alan

3 Jul 2024

Sham it has potential

The paint work in the room was a bit slapdash with paint smubged on doors from door frame . This gave the place a dont care feeling Special offer meal deals were offered but had to be ordered via the app which i was unable to operate and staff member shrugged his shoulders.

Stayed 1 night in Jun 2024

6/10 Okay

Guy

30 Jun 2024

Liked: Room comfort

Stayed 1 night in Jun 2024

6/10 Okay

Gareth

Travelled with group

19 Jun 2024

Liked: Cleanliness, staff & service, room comfort

Convenient location

Better than last time. New owners, staff very friendly and efficient. Breakfast hot and fresh. Had 1 meal during 2 night stay. Better than expected! Hotel is tired, needs a refurbishment. Good location. Plenty of free parking. Didn’t use leisure facilities, have to pay extra £5 to use pool! Can only get better, would stay again if in area

Stayed 2 nights in Jun 2024

8/10 Good

Wayne

16 Jun 2024

Liked: Staff & service, room comfort

Not as good as our last stay

Ok stay. Room shower hopeless, no spray just dribble. Comfortable bed.Breakfast was good but staff slow to replenish everything, staff clearly lacked training. No HP sauce.

Stayed 2 nights in Jun 2024

2/10 Terrible

Liz

12 Jun 2024

Disliked: Cleanliness, staff & service

Stayed 2 nights in Jun 2024

4/10 Poor

Dale

Business traveller

11 Jun 2024

Liked: Staff & service, amenities, property conditions & facilities

Disliked: Cleanliness

Dirty sheets and bedding, however once complained I was moved.

Stayed 1 night in Jun 2024

8/10 Good

Louise

Travelled with family

3 Jun 2024

Liked: Staff & service, room comfort

Small rooms

Pleasant stay. Friendly night receptionist. Rooms were basic and small.

Stayed 1 night in Jun 2024

6/10 Okay

Jacqueline

27 May 2024

Disliked: Staff & service

Disappointed

Check in was very slow. The bar and restaurant were closed. The leisure facilities were reduced times 7-11am on both days we were there. Breakfast was adequate but choice wasn’t great - for £15 per person I would expect a better selection. There was a Beer and Music Festival on for the weekend and guests should have been made aware of this when it impacts on hotel amenities and services. The hotel should have notified hotels.com so they could advise guests.

Stayed 1 night in May 2024