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Stourport Manor Hotel

4.0 star property

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Photo gallery for Stourport Manor Hotel

Property grounds
Desk, iron/ironing board, free WiFi, bed sheets
Garden
Interior
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Gym
  • 24/7 front desk
  • Room service
  • Laundry

Explore the area

Map
35 Hartlebury Road, Stourport-on-Severn, England, DY13 9JA
  • Hartlebury Castle
    ‪3 min drive‬
  • Severn Valley Railway Kidderminster Station
    ‪6 min drive‬
  • West Midland Safari Park
    ‪8 min drive‬
  • Birmingham (BHX)
    ‪52 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 Double Bed with Sofa bed

Classic Room, 1 Double Bed with Sofa bed

Classic Room, 1 Double Bed with Sofa bed

  • 40 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Family Room

Family Room

Family Room

  • Sleeps 3
  • 1 Twin Bed

View all photos for Executive Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Executive Double Room

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

View from room

Suite

  • 40 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

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View from property

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  • Hot tub
  • Free WiFi
  • Restaurant
3.6 out of 5, Good, (997)
The price is €110
for 1 room
includes taxes & fees
25 Apr - 26 Apr
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About this property

Stourport Manor Hotel

Hotel in Stourport-on-Severn with a health club and a sauna
An indoor pool, a restaurant, and a health club are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a sauna, and conference space.
Stourport Manor Hotel offers 72 accommodations with coffee/tea makers and hair dryers. LCD televisions are featured in guestrooms.

Bathrooms include shower/tub combinations and complimentary toiletries. This Stourport-on-Severn hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
During your stay at Stourport Manor Hotel, you'll be within walking distance of Hartlebury Castle. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, meeting rooms, and conference space
  • Onsite recreation includes a gym and a sauna
  • Just a 3-minute drive from Danter's Treasure Island Amusement Park and a few minutes from Hartlebury Castle
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Stourport Manor Hotel offers its guests an indoor pool, a health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, barbecue grills, and a garden are also featured at the business-friendly Stourport Manor Hotel. Self parking is free.

This 4-star Stourport-on-Severn hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 9:00 AM and on weekends from 8:00 AM to 10:00 AM.
Brasserie - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 14 for adults and GBP 8 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Brasserie

Things to do

  • Health club
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 14 for adults and GBP 8 for children
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Guests staying over the Christmas period should contact the property prior to arrival to make dining arrangements, as dining is limited over this time.

We should mention

  • Up to 2 children stay free in the same room as the parent or guardian when using exisiting bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Birmingham Stourport Manor
Menzies Hotels Birmingham Stourport Manor Stourport-on-Severn
Stourport Birmingham
Hallmark Hotel Stourport Manor Stourport-on-Severn
Hallmark Hotel Stourport Manor
Hallmark Stourport Manor Stourport-on-Severn
Hallmark Stourport Manor

Stourport Manor Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 205 out of 711 reviews
Rating 8 - Good. 253 out of 711 reviews
Rating 6 - Okay. 140 out of 711 reviews
Rating 4 - Poor. 76 out of 711 reviews
Rating 2 - Terrible. 37 out of 711 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff were very friendly but I felt let down by the place. I booked the basic room this overlooked a carpark and on the extension also was freezing I upgraded to a room in the manor this was better but still cold. The room needs your key card to turn on lights and heating. By the time it had heated we went out and it was cold again on our return. The food was average. Overpriced by the ability of the chef to cook it well. Hash browns you couldn't taste any potato they were so overcooked. It was my anniversary and the scallops were very small and overcooked supposed to be on minted pea puree couldn't taste any mint and tasted watery. I go away this time of year often and always have felt warm and cosy. I didn't get this feeling from the hotel apart from pleasant staff.
Stayed 2 nights in Jan 2025

10/10 Excellent

Tracey

Stayed 1 night in Dec 2024

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas stay
The staff were lovely, helpful and engaging. We had a lovely Christmas experience, thank you 😊
Stayed 1 night in Dec 2024

6/10 Okay

Geoffrey

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

6/10 Okay

Matthew

Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
The beds are not comfy, the rooms are tired, it needs a complete refurbishment
Stayed 1 night in Nov 2024

8/10 Good

M

Business traveller
Liked: Staff & service, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Dmitry

Business traveller
Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

4/10 Poor

peter

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Tired hotel in the middle of nowhere felt like a care home
Stayed 1 night in Oct 2024

6/10 Okay

Natalie

Travelled with family and small children
Booked this hotel as was near west midland safari park - when we arrived there was a massive firework display/ music that wasn’t mentioned on the website when booking / had to move rooms because of the noise with our 1 year old - went to use the pool the next day, was so cold - the heater had not been switched on so we could only stay in 5 - 10 minutes but was still charged full price..
Stayed 1 night in Nov 2024

4/10 Poor

Scott

Stayed 1 night in Oct 2024

10/10 Excellent

Colin

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stay was comfortable. Service in restaurant and at the bar was extremely good. The girls were very professional and polite.
Stayed 2 nights in Oct 2024

4/10 Poor

Mathias

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
avoid, avoid, avoid
Booked this for 7 people, for 2 nights. Despite 2 phone calls and an email to advise of travelling as two families, with 1 dog each - one dog to go into each room we booked, it was argued that they were not aware of it. Being charged at £25 per dog per night, for what, when you still end up in the poorest category room in the hotel. Plus £25 per dog per night deposit. Rooms and corridors smelled of damp, but room change was denied because of the dogs. We were 3 and 4 people booked per room, but towels and coffees, teas etc only catered for two. On the first night there was no space to sit and relax as a group with children, due to a funeral wake that took place, it was noisy and full of drunk people - the person who was meant to be remembered would have been ashamed. The hotel is advertised "with pool" and picked for that reason but on the leaflet that was handed out at arrival it stated that pool and jacuzzi are available for a fee of £5 per person and £2 per child. Breakfast was mediocre at best and not worth the price charged for it. On a positive note, the bed was comfortable. But overall we feel we have been ripped off. When we addressed the issued to the duty manager, they made it clear that they are not bothered, and "not aware".
Stayed 2 nights in Oct 2024

4/10 Poor

Pete

Stayed 1 night in Oct 2024

10/10 Excellent

Helen

Stayed 3 nights in Sep 2024

6/10 Okay

Craig

Business traveller
Stayed in better
Not bad overall. The old manor looks quite imposing but the rooms were nothing to write home about. Pretty standard and quite comfy. I only had a standard room which was OK. The shower curtain in the bathroom smelt and was an unpleasant shower. Sure the premium rooms would have been better but shouldn't account for poor cleanliness
Stayed 1 night in Oct 2024

8/10 Good

Mike

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t like the cancellation RESPONSE (nil) for one of our party - who at 85 had no choice due to ill health - even though we wrote well in time for the hotel to re let. 29th September 2024. We have discovered the hotel charged a guest for two meals - despite the meals being paid for in advance. I want this disposable retrospective charge TO MY GUEST REFUNDING or we will take the matter further.
Stayed 2 nights in Jul 2024

8/10 Good

Hannah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid stay, beautiful old building - pool not incl
The room was spacious and I liked the all in one wet room. The building is old so if anyone is outside or loud in the bar you hear it. The one thing to note is the pool is not free - it's 5GBP for each use, which is not quite what was advertised. There's also no lift so you have to carry all luggage upstairs.
Stayed 3 nights in Sep 2024

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Luma Aal-khamees

Stayed 1 night in Jul 2024

6/10 Okay

Richard

Liked: Staff & service
Stayed 2 nights in Sep 2024

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We enjoyed our stay overall, the bed was comfortable and we were upgraded to a family room. We were very disappointed with the breakfast, cheap produce, toaster didn't work. Teapots, cups and glasses where very small. We wouldn't stay again.
Stayed 1 night in Sep 2024

10/10 Excellent

Joseph, Oxford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Stourport Manor, although a short one, was very comfortable. Hotel facilities were exceptional. Unfortunately, due oversnoozing I didn’t get to sample their cuisine, except their full English in the mornings. It did feel they were maybe short of staff. The staff that I did interact with were very polite and helpful. Overall, no complaints whatsoever, would definitely stay again and would recommend to anyone.
Stayed 2 nights in Aug 2024

8/10 Good

J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean room. Comfy bed. Staff lovely. Couldn't find a lift. Carpark needs repairing. But all in all a good stsy
Stayed 1 night in Sep 2024

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