Crown Hotel Stone

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Dates

March 2025

April 2025

Executive Twin Room, 2 Single Beds, Annex Building

Daily continental breakfast (GBP 6.95 per person)

Overview
Rooms
Location
Policies

Popular amenities

Bar
24/7 front desk
Breakfast available
Parking included
Free WiFi
Restaurant

Explore the area

38 High Street, Stone, England, ST15 8AS

Trentham Monkey Forest
‪7 min drive‬
Trentham Gardens
‪7 min drive‬
World of Wedgwood
‪8 min drive‬

Room options

Frette Italian sheets, premium bedding, pillow-top beds, desk

Family Quadruple Room, 1 Bedroom

City view
Sleeps 4
2 Queen Beds

Grand Suite

City view
Sleeps 2
1 King Bed and 1 Double Sofa Bed

Executive Double Room, 1 King Bed, Annex Building

City view
Sleeps 2
1 King Bed

Deluxe Double Room

City view
Sleeps 2
1 Double Bed

Executive Twin Room, 2 Single Beds, Annex Building

City view
Sleeps 2
2 Twin Beds

Similar properties

Pool
Parking included
Free WiFi
Restaurant

for 1 room

includes taxes & fees

9 Mar - 10 Mar

About this property

Hotel with free parking, in the vicinity of Trentham Gardens

This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a 24-hour front desk, and wedding services are onsite. Housekeeping is available on request.

Crown Hotel Stone offers 32 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature Frette Italian sheets and premium bedding. A pillow menu is available. 32-inch Smart televisions come with digital channels and Netflix.

Bathrooms include showers and complimentary toiletries. This Stone hotel provides complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Our customers tell us they can't get enough of the helpful staff at Crown Hotel Stone. During your stay, you'll be close to World of Wedgwood. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.

Free WiFi
Free self parking
Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
Continental breakfast served daily for a fee
Amenities include meeting rooms, a lobby fireplace, and coffee/tea in a common area
7 minutes by car from Trentham Monkey Forest and 7 minutes from Trentham Gardens

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The business-friendly Crown Hotel Stone also features coffee/tea in a common area and a fireplace in the lobby. Self parking is free.

This 3-star Stone hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 8:00 AM to 10:00 AM.

Hollands Restaurant - This fine-dining restaurant serves lunch and dinner.

Crown Cafe - This café serves breakfast only. Guests can enjoy drinks at the bar. Open daily.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free uncovered self-parking on site

Food and drink

Continental breakfast available for a fee daily 8:00 AM–10:00 AM: GBP 6.95 per person
1 restaurant and 1 coffee shop/cafe
1 bar
Coffee/tea in a common area

Restaurants on site

Hollands Restaurant
Crown Cafe

Conveniences

Ballroom
Banquet hall
Reception hall

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Housekeeping (on request)
Wedding services

Business services

Meeting rooms

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Step-free path to entrance
Well-lit path to entrance

At least 80% of lighting from LEDs
At least 80% of food locally sourced
Fireplace in reception
Smoke-free property
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Bed sheets
Frette Italian sheets
Heating
Pillow menu
Pillow-top mattress
Premium bedding

Bathroom

Free toiletries
Hairdryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels

Entertainment

32-inch smart TV
Digital channels
Netflix
Streaming services

Food and drink

Coffee/tea maker
Electric kettle

Desk
Energy-saving switches
Iron/ironing board (on request)
LED light bulbs
Local maps
Restaurant dining guide
Water-efficient toilets only

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

A damage deposit of GBP 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for continental breakfast: approximately GBP 6.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Front desk staff will greet guests on arrival at the property.

Property is also known as

Crown Stone

Crown Hotel Stone Hotel

Crown Hotel Stone Stone

Crown Hotel Stone Hotel Stone

Crown Hotel Stone Staffordshire

Crown Hotel Stone Reviews

6.6

7.2/10

Cleanliness

7.0/10

Staff & service

6.6/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

6/10 Okay

Kimberley

Travelled with family

9 Nov 2024

Disliked: Property conditions & facilities, room comfort

Would never stay again.

Lights and hair dryer didnt work. Reported to staff, wss told they would look into it and they never did. Bed was uncomfortable, the sofa bed was comfier. The shower tray was dirty, hair in the bath. If you have a young child and use a pram avoid as there is no lift to get upstairs.

Stayed 2 nights in Oct 2024

6/10 Okay

Gillain

Travelled with family

30 Oct 2024

Liked: Cleanliness

Stayed 2 nights in Oct 2024

6/10 Okay

Nick

Travelled with group

20 Oct 2024

Liked: Cleanliness

Ok, here's what was a beautiful Georgian hotel with the front registered as a listed building. No one has done any maintenance work on the front. There are cracks in mortar and one cracked window. There is still what looks like bin liners holding the roof on. And that has been like that for years. Now under another management, they ate least have some beers on tap and lemons behind the bar. which they didn't have a few years ago. I actually went out and bought them some lemons one year. The website says the rooms have been refurbished. Hmmm. I had a broken light switch. A toilet that I had to take apart to fix the flush system. Shower taps I could hardly turn one off or regulate the temperature. In one corridor, a door marked "PRIVATE" had been kicked in and was hanging off its hinges. Some one could at least have shut it and hidden the line store. "Each room is meticulously designed to provide a neat and inviting ambiance." My room was clean and the bed was comfortable. There was a long and interesting menu but none of it available at lunchtime. It's in a great position, right on the High Street but it is slowly falling to bits. It needs a ton of money spending on and I doubt anyone ever will spend that money. It's one thing tidying up the rooms a bit the reputation is becoming a bit of a joke.

Stayed 1 night in Oct 2024

10/10 Excellent

Lizzie

29 Sept 2024

Liked: Cleanliness

Stayed 1 night in Sep 2024

4/10 Poor

Stephen

20 Sept 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2024

8/10 Good

R

Travelled with group

15 Sept 2024

Liked: Cleanliness, staff & service

Staff were helpful and friendly, beds comfortable food in info-Chinese restaurant within hotel was fantastic. Downside, toilet roll holder was hanging off, shower was too hot to use and TV not working.

Stayed 2 nights in Sep 2024

6/10 Okay

Cheryl

8 Sept 2024

Liked: Property conditions & facilities, room comfort

Good room for an overnight stay, i wouldn’t want to stay in it any longer than that as the window looked out onto a brick wall. Average room, comfortable and clean

Stayed 1 night in Sep 2024

6/10 Okay

Liam

25 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Aug 2024

4/10 Poor

K

23 Aug 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Jul 2024

6/10 Okay

Ian

19 Aug 2024

Disliked: Amenities, property conditions & facilities

No breakfast available at 0700. No staff to check out at 0730. Did not answer both phone numbers.

Stayed 1 night in Aug 2024

6/10 Okay

Michael

Business traveller

20 Jul 2024

Liked: Cleanliness, staff & service, room comfort

Stayed 1 night in Jul 2024

2/10 Terrible

Chris

Business traveller

11 Jul 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid this poirly managed sh@thole!

You had to provide your own login details for the TV (Netflix, ITVX etc) if you wanted to watch. There was no Internet connectivity to access the TV or social media, email etc. A £20.00 damage depisit was taken & will not be returned until after 5-10 working days & im actually surprised if they will be able to distinguish if i or previous guests have caused any damage. The decorations & bed were brand new - in the 1970s. No hot water for a shower. Needi continue?

Stayed 1 night in Jul 2024

10/10 Excellent

Adam

Business traveller

25 Jun 2024

Liked: Cleanliness, staff & service, room comfort

Stayed 1 night in Jun 2024

6/10 Okay

Verified traveller

Business traveller

24 Jun 2024

ok for a quick stop over

on check in they took £20 pre-authorisation off my credit card, everywhere else i stay no money is taken, await to see if it is refunded, Car park authorisation is in place which was an issue for some in previous reviews. Food in restaurant was good. Room was tidy, shower was pretty useless.

Stayed 1 night in Jun 2024

10/10 Excellent

Sheran

13 Jun 2024

Stayed 1 night in Jun 2024

6/10 Okay

Robert

12 Jun 2024

Stayed 1 night in Jun 2024

8/10 Good

Colin

Travelled with family

10 Jun 2024

Liked: Cleanliness, staff & service

We booked the hotel for attending a wedding nearby. The hotel restaurant was an Indian, which would have been perfect for me, but unfortunately did not suit my wife. However, Stone is a really nice town, with plenty of alternative choices to dine. The staff were really friendly and helpful, and setting up for our un-booked breakfast was nice of them. It was a perfect location for us, right in the centre of town, with ample (free) parking.

Stayed 2 nights in Jun 2024

10/10 Excellent

Morning

27 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great historic property.

Stayed 1 night in May 2024

10/10 Excellent

Morning

26 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A unique hotel with historic features in the lovely canal town of Stone. Hotel central to activities and sights in town. Has a great Indian restaurant on ground floor and other good restaurants close by. No elevator but staff helpful with luggage. I would stay here again.

Stayed 1 night in May 2024

8/10 Good

Wayne

Business traveller

5 May 2024

Liked: Property conditions & facilities

Great price and location central to everything staff polite and friendly.

Stayed 1 night in May 2024

8/10 Good

Robin

Travelled with family

3 May 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 2 nights in Apr 2024

4/10 Poor

John

20 Apr 2024

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Room size and bed very good. Issues with the shower flooding the bathroom. Old fashioned shower fitting that was difficult to control. Hot water system very noisy and varying temperature

Stayed 2 nights in Apr 2024

4/10 Poor

Verified traveller

20 Mar 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hindsight is a wonderful thing

Unfortunately we booked a Deluxe Double Room with City View… Deluxe? Room was in a chalet place in car park, thin walls and no hot water… even after running tap for over 10 minutes… receptionist said it takes a long time for boiler to work…? City View.. was a brick wall outside window. Beware… make sure you check all details prior to booking before confirmation and payment. Appeared to be no interest in resolving any of the issues?

Stayed 1 night in Mar 2024

6/10 Okay

Stephen

Travelled with partner

24 Feb 2024

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

It was a fairly rainy ,cold day and we put the heating on in the room to warm it up. We went out to my mothers 80th birthday (so not a late one and when we came back the heating was none existent we shivered under the bed linen and froze? we could not take a shower in the morning as it was so cold. A shame really as we had seen some bad reviews on cleanliness but htis was not our problem.

Stayed 1 night in Feb 2024