Townhouse @ Hanley Road Stoke

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Townhouse @ Hanley Road Stoke

Private kitchen
Single Room, Shared Bathroom
Interior
Lounge
Lounge

Reviews

2.0 out of 10

Popular amenities

  • Free WiFi
    Free WiFi

Explore the area

Map
162 Hanley Road, Stoke-on-Trent, England, ST1 6BL
  • The Potteries Museum and Art Gallery
    4 min drive
  • Regent Theatre
    5 min drive
  • Victoria Hall
    5 min drive
  • Manchester (MAN)
    52 min drive

Room options

House, Private Bathroom (Whole)

  • Sleeps 6
  • 3 Double Beds

Double Room, Shared Bathroom

  • Sleeps 2
  • 1 Double Bed

Single Room, Shared Bathroom

  • Sleeps 1
  • 1 Twin Bed

About this property

Townhouse @ Hanley Road Stoke

Adults-only guesthouse in Stoke-on-Trent
This smoke-free guesthouse features free WiFi in public areas. Weekly housekeeping is available.
Townhouse @ Hanley Road Stoke offers 5 accommodations. Housekeeping is provided weekly.
During your stay at Townhouse @ Hanley Road Stoke, you'll be within walking distance of Cariba Creek. Enjoy features like free WiFi in public areas.
  • Free WiFi in some public areas
  • Just a 2-minute drive from Cariba Creek and a few minutes from Moorcroft Heritage Visitor Centre
WiFi is free in public spaces.

This Stoke-on-Trent guesthouse is smoke free.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Guest services

  • Housekeeping (weekly)

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM

Check-out

Check-out before 10:00 AM

Special check-in instructions

Guests will receive lockbox information

Access methods

Lockbox

Children and extra beds

  • This property welcomes adults only.

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests will receive lockbox information.

Townhouse @ Hanley Road Stoke Reviews

Reviews

2.0
Rating 10 - Excellent. 0 out of 2 reviews" "
Rating 8 - Good. 0 out of 2 reviews" "
Rating 6 - Okay. 0 out of 2 reviews" "
Rating 4 - Poor. 0 out of 2 reviews" "
Rating 2 - Terrible. 2 out of 2 reviews" "

2.0/10

Cleanliness

2.0/10

Staff & service

2.0/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

DANIEL

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
DO NOT STAY HERE. It is unsanitary.
At first entry the property absolutely reaked of stale spices, I assumed somebody had just cooked but the smell remained until I left. My room at the front of the house was fine. A little bit dirty in places. The real nightmare was the bathroom. After walking through the kitchen which was dirty, full of dirty dishes, unswept/mopped for weeks and lacking supplies, I found 2 full binbags inside by the back door and then went to the bathroom. It was filthy. The bath with weeks worth or black hair lining the bottom and filling the plug hole, also had thick yellow grime all over it. Everything was dirty and there was no toilet paper. I was promised a cleaning crew and I told them I'd leave and expect a refund if they didn't come. After a couple of days being promsied a clean that never came I finally left. I have continuously attemtped to chase a refund or at least partial refund and they refuse to reply to the complaint. Hotels.com have failed me in that they will no help me escalate the conplaint. The hosts have gotten away with keeping my money and not provided a safe and clean place to stay. I spent lots of money staying elsewhere last minute. DO NOT STAY HERE. I have pictures for evidence but the upload isn't working.
Stayed 5 nights in Oct 2022

2/10 Terrible

Peter

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gave up and went somewhere else.
Be prepared to wait over an hour untill you are provided with entry codes. Thats after you have emailed your ID and bank card and compleyed a covid declaration that cant be downloaded.
Stayed 3 nights in Aug 2021