Tollgate Hotel And Leisure

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Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

Gym

Bar

Laundry

Breakfast available

Housekeeping

Parking included

Explore the area

Ripon Road, Stoke-on-Trent, England, ST3 3BS

Longton Park
9 min walk
Gladstone Pottery Museum
4 min drive
World of Wedgwood
4 min drive
Manchester (MAN)
53 min drive

Room options

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Double Room

Sleeps 2
1 Double Bed

Twin Room

Sleeps 2
2 Twin Beds

Family Bungalow

Sleeps 6
4 Twin Beds and 1 Double Bed

Family Room

Sleeps 5
2 Twin Beds and 1 Double Bed

Family Four Poster Room

Sleeps 5
2 Twin Beds and 1 Double Bed

Double Room, 1 Double Bed, Accessible

Sleeps 2
1 Double Bed

About this property

Suburban hotel with bars and a fitness center

This smoke-free hotel features a restaurant, 2 bars/lounges, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.

Tollgate Hotel And Leisure offers 24 accommodations with safes and complimentary bottled water. Flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations and hair dryers. This Stoke-on-Trent hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.

During your stay at Tollgate Hotel And Leisure, you're just a quick walk from Longton Park. Free WiFi in public areas, free self parking, and 2 bars are available.

Free WiFi
Free self parking
Enjoy a bite to eat at the restaurant
Full breakfast served daily for a fee
Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
Onsite recreation includes a gym
9 minutes by foot from Longton Park and a 4-minute drive from Little Moreton Hall

There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A business center and 4 meeting rooms are available.

WiFi is free in public spaces. A fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly Tollgate Hotel And Leisure. Free self parking is available.

This 3.5-star Stoke-on-Trent hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10 AM.

Tollgate Hotel And Leisure has a restaurant on site.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site

Food and drink

Full breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:30 AM–10 AM on weekends: GBP 7.95 for adults and GBP 4.95 for children
1 restaurant
2 bars/lounges
Coffee/tea in a common area

Things to do

Fitness centre

Family friendly

Free cots/infant beds
Laundry facilities

Guest services

Daily housekeeping
Dry-cleaning service
Front desk (limited hours)
Hair salon
Laundry facilities
Luggage storage
Tour/ticket assistance

Business services

Business centre
Conference space
Meeting rooms - 4

Outdoors

Garden
Picnic area
Terrace

Accessibility

This property does not have any lifts

Smoke-free property
TV in lobby

Room amenities

Bedroom

Bed sheets
Free cots/infant beds
Heating

Bathroom

Hairdryer
Private bathroom
Shower/bath combination
Towels

Entertainment

Digital channels
Flat-screen TV

Food and drink

Electric kettle
Free bottled water

Desk
Iron/ironing board (on request)
Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 6:30 AM - 11:00 AM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets allowed

Children and extra beds

Children are welcome.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: approximately GBP 7.95 for adults and GBP 4.95 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

The front desk at this property is open daily from 6:30 AM - 11:00 AM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Tollgate Hotel Leisure Stoke-on-Trent

Tollgate Leisure Stoke-on-Trent

Tollgate Leisure

Tollgate And Leisure

Tollgate Hotel And Leisure Hotel

Tollgate Hotel And Leisure Stoke-on-Trent

Tollgate Hotel And Leisure Hotel Stoke-on-Trent

Tollgate Hotel And Leisure Reviews

8.2

Very good

8.0/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

7.4/10

Property conditions & facilities

10/10 Excellent

Verified traveller

Travelled with family

16 Feb 2020

Liked: Cleanliness, staff & service, property conditions & facilities

It was clean, warm and friendly staff we also felt very safe

Stayed 1 night in Feb 2020

10/10 Excellent

Lee

Business traveller

12 Feb 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2020

10/10 Excellent

Graeme

Business traveller

2 Nov 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveller

Travelled with partner

27 Oct 2019

Disliked: Cleanliness, staff & service, property conditions & facilities

This is the email sent - No response We stayed at Tollgate hotel on 12th October in room 208 after seeing the reviews and booking through expedia. It is one of the worst hotels and I stayed in and definitely not worth the £60+ I paid. Issues that we faced: It is suppose to be free wifi but we did not receive a code so could not use it. We were told on departure which was not acceptable Once the toilet flushed, it took over 20 minutes to refill to flush again - we were told on departure it is due to pumping your own water but this should be stated before booking. (I suffer with bowel problems but couldnt go as couldnt flush) The curtains didnt meet properly which means that not as much privacy - this is due to damaged rings not being taken off Some of the light bulbs didnt work and 1 didnt switch off overnight The bed was 2 singles pushed together which one was higher than the other and the pillows were as flat as a pancake We paid for breakfast but wasnt explained how it worked and what we got for our money When eating breakfast, noone came to check on us if the breakfast was ok and didnt clear our plates as they were more interested in talking and laughing in the kithcen. When I spoke to the duty manager, she did not seem shocked by some of the comments No

Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

22 Sept 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Sep 2019

10/10 Excellent

Carina

Travelled with family

4 Aug 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2019

10/10 Excellent

Alan

19 Jul 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent accommodation.

Excellent accommodation, good food, drink, breakfast and service. The surroundings were also excellent.

Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

15 Jul 2019

Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner

8 Jun 2019

Liked: Cleanliness, staff & service, property conditions & facilities

Very friendly staff, ................................................................

Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

16 May 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in May 2019

6/10 Okay

Verified traveller

20 Apr 2019

Liked: Cleanliness, property conditions & facilities

Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family and small children

19 Apr 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely large room, easily big enough for 5, staff were very helpful and went above and beyond

Stayed 1 night in Apr 2019

8/10 Good

David

9 Apr 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good quality, budget accommodation with an excellent breakfast available for a small extra charge. would stay again.

Stayed 1 night in Apr 2019

6/10 Okay

Dean

2 Apr 2019

Liked: Staff & service

Disliked: Property conditions & facilities

Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner

18 Feb 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The friendly atmosphere of the hotel and the assistance give by Staff. This is by far one of the better hotels my Wife and I have attended. I do not think that any of things could be bettered!

Stayed 1 night in Feb 2019

8/10 Good

Mark

29 Jan 2019

Liked: Staff & service, room comfort

Close to M6 for trip north

Convenient and good value work location clise to M6.

Stayed 1 night in Jan 2019

8/10 Good

Paul

11 Jan 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comforatble room pleasant staff

Stayed 1 night in Jan 2019

8/10 Good

David

17 Dec 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

trentham visit

good comfortable room with excellent value breakfast

Stayed 1 night in Dec 2018

6/10 Okay

Verified traveller

13 Dec 2018

Liked: Cleanliness, staff & service, room comfort

Very friendly staff. The fitness centre well equipped with a lot of machines. Good location in Stoke close to the A50. Lots of Parking.

Stayed 1 night in Dec 2018

6/10 Okay

Christopher

10 Dec 2018

Liked: Staff & service

reflects the price!

Desk staff realy nice, WIFI very good but the food wasnt great, room a little dated and the sheets smelt like they hadnt been changed, or stored for some time

Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

16 Nov 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

plesant stay

nice place

Stayed 1 night in Nov 2018

8/10 Good

Nhsdawn, Nottingham

9 Nov 2018

Liked: Cleanliness, staff & service

Did the job - bit basic and mattresses too soft for me. However I was in need of sleep and a shower plus a hot meal and that was what I got. Food was surprisingly good and not too expensive eithet

Stayed 1 night in Nov 2018

8/10 Good

Jenny

8 Oct 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious room

Great family base for visiting Blackpool. Plenty of space in the room and amazing value for breakfast.

Stayed 1 night in Oct 2018

10/10 Excellent

robbie

8 Oct 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic!

We were genuinely pleased with the Hotel. The check-in was smooth and very welcoming. The room was spacious and well presented. We stayed for 4 nights and will be returning and more so, will most definitely recommend!

Stayed 4 nights in Oct 2018