Hilton Garden Inn Stoke on Trent

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Dates

January 2025

February 2025

Daily English breakfast (GBP 10 per person)

Family Room, 2 Single Beds, Connecting Rooms

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Parking available

Bar

24/7 front desk

Gym

Room service

Breakfast available

Explore the area

Potteries Way Hanley, Stoke-on-Trent, England, ST1 4QA

The Potteries Museum and Art Gallery
‪2 min walk‬
Regent Theatre
‪4 min walk‬
Victoria Hall
‪5 min walk‬
Manchester (MAN)
‪49 min drive‬

Room options

Premium bedding, in-room safe, individually furnished, laptop workspace

Standard Room, 1 King Bed

Wonderful

24 sq m
City view
Sleeps 2
1 King Bed

Family Room, 2 Single Beds, Connecting Rooms

48 sq m
Sleeps 4
2 Twin Beds

Room, 1 Queen Bed, Accessible

Exceptional

35 sq m
Sleeps 2
1 Queen Bed

Twin Room, 2 Single Beds

Excellent

24 sq m
Sleeps 2
2 Twin Beds

Room, 1 Queen Bed with Sofa bed

Wonderful

24 sq m
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed

Family Room, 1 King Bed, Connecting Rooms

Exceptional

48 sq m
Sleeps 4
1 King Bed

Similar properties

Pool

Free WiFi

Restaurant

Breakfast available

for 1 room

includes taxes & fees

1 Feb - 2 Feb

About this property

Hotel with a fitness center, steps from The Potteries Museum and Art Gallery

This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking.

Hilton Garden Inn Stoke on Trent offers 140 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. Beds feature premium bedding. 55-inch LCD televisions come with digital channels.

Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.

Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn Stoke on Trent. During your stay, you're just a quick walk from The Potteries Museum and Art Gallery. Features include free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities like food and water bowls.

Free WiFi
Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
English breakfast served weekdays for a fee
Self parking available for a fee
Amenities include a front-desk safe, 3 meeting rooms, and convenience store
Onsite recreation includes a gym
Guests have great things to say about the clean accommodations and the overall condition of the property
Steps from The Potteries Museum and Art Gallery and 4 minutes by foot from Regent Theatre
Pets welcome for a fee
Pet-friendly amenities are available, including food and water bowls

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. 3 meeting rooms and coworking spaces are available.

WiFi is free in public spaces. Hilton Garden Inn Stoke on Trent also features a fitness center, coffee/tea in a common area, and laundry facilities. For a fee, parking is available.

This 3.5-star Stoke-on-Trent hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:00 AM and 10:00 AM.

Hilton Garden Inn Stoke on Trent has a restaurant on site.

Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Uncovered self parking on site (GBP 9.00 per night)
Wheelchair-accessible parking and van parking available
24 hours off-site parking within 164 ft (GBP 9.00 per night)

Food and drink

English breakfast available for a fee weekdays 6:00 AM–10:00 AM: GBP 10 for adults and GBP 10 for children
1 restaurant and 1 coffee shop/cafe
1 bar
Room service available
Coffee/tea in a common area

Things to do

Fitness centre

Family friendly

Free cots/infant beds
Corner/local shop
High chair
Laundry facilities
Snack bar/deli
Soundproofed rooms

Conveniences

Banquet hall
Lift
Front-desk safe
Corner/local shop

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities
Luggage storage
Turndown service

Business services

Coworking spaces
Meeting rooms - 3

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Step-free path to entrance
Well-lit path to entrance
Wheelchair-accessible fitness centre
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Smoke-free property
TV in lobby

Room amenities

Bedroom

Air conditioning
Bed sheets
Free cots/infant beds
Heating
Premium bedding

Bathroom

Dressing gowns
Bath or shower
Free toiletries
Hairdryer
Private bathroom
Towels

Entertainment

55-inch LCD TV
Digital channels

Food and drink

Coffee/tea maker
Electric kettle
Free tea bags/instant coffee

Connecting rooms available
Individually furnished
Iron/ironing board
Laptop-compatible safe
Laptop-friendly workspace
Mobile key entry
Phone
Soundproofing
Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets: GBP 20 per accommodation, per stay
Weight limit: 75 lbs per pet
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for English breakfast: approximately GBP 10 for adults and GBP 10 for children
Uncovered self parking fee: GBP 9.00 per night
Nearby parking fee: GBP 9.00 per night(164 ft away; open 24 hours)
Pet fee: GBP 20 per accommodation, per stay
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Front desk staff will greet guests on arrival.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Stoke On Trent

Hilton Garden Inn Stoke on Trent Hotel

Hilton Garden Inn Stoke on Trent Stoke-on-Trent

Hilton Garden Inn Stoke on Trent United Kingdom

Hilton Garden Inn Stoke on Trent Hotel Stoke-on-Trent

Hilton Garden Inn Stoke on Trent Reviews

8.8

Excellent

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

8/10 Good

Leah

14 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Oct 2024

10/10 Excellent

Ian

Travelled with partner

13 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Comfortable, clean, quiet, excellent breakfast - one of the best hotel buffet cooked offerings I've had, and I've had a lot!

Stayed 1 night in Oct 2024

10/10 Excellent

Timothy

Travelled with family

8 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay while visiting

Quick check in, free laundry facilities and amazing breakfast. Visiting Stratfordshire University with my daughter.

Stayed 1 night in Oct 2024

10/10 Excellent

Kevin

7 Oct 2024

Liked: Cleanliness

Stayed 1 night in Oct 2024

10/10 Excellent

John

30 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice hotel for a lower cost chain. Rooms spotlessly clean. Bar is fine but too brightly lit. Restaurant isn’t very good, and that includes breakfast.

Stayed 1 night in Aug 2024

8/10 Good

Leanne

Travelled with family and small children

29 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Needed a hotel to be close to venue the next day and this was ideal and reasonable. Clean and quiet. Was a bit strange when housekeeping let themselves in at 21:30, woke my daughter up and then just turned around and left without apologising. Apart from that, it was a pleasant and convenient stay

Stayed 1 night in Sep 2024

8/10 Good

Sebastian

28 Sept 2024

Stayed 4 nights in Sep 2024

8/10 Good

Verified traveller

Travelled with group

27 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel was lovely and the lady that checked us in was so nice. Room was a good size and bed was very comfy. Only thing that let it down was a fire alarm going off at 7:30am and no one told us what to do or what happened. I had to go down to reception to ask just to me told false alarm and that’s it. Other than that no issues!

Stayed 1 night in Sep 2024

8/10 Good

Helena

Travelled with family

26 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The hotel itself was very good and the staff helpful. Parking was quite expensive. The area the hotel is in didn’t feel quite safe in the evening and there were not many restaurants nearby.

Stayed 2 nights in Aug 2024

10/10 Excellent

Conner

25 Sept 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Steve

23 Sept 2024

Liked: Staff & service, amenities, property conditions & facilities

Molly and the staff were extremely efficient, effective, friendly, and helpful. Would highly recommend.

Stayed 4 nights in Sep 2024

6/10 Okay

Sushil

Travelled with family

23 Sept 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Not what you would expect of Hilton

It is not a reflection of staff but generally service levels were below standard and seems more of how they are setup to do by Hilton. 1. Room booked as per Hilton website to accommodate a family of 4. There were no additional beds in the room on arrival because house keeping team must have missed it while preparing room and they are not around 24 hours. Wasted 1 hr and only after kind lady at reception prepared another room herself. 2. Restaurant is open till 10 pm for dinner but no room service after 9 pm or last orders by 9:15 pm. Not informed when asked about this at check-in. Again, staff served dinner for our order placed just around 9:15 pm but a reflection of how Hilton is saving costs at the cost of service.

Stayed 1 night in Sep 2024

8/10 Good

Shona

Travelled with family

22 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We booked the hotel to visit our daughter who is starting University very shortly. Historically we had been to many Hilton’s as my husband used to travel for work but no longer does. The hotel was modern, light, clean and the rooms spacious. However, we brought our well behaved dog as the hotel said it was pet friendly, this is not really the case. Yes, you can have your pet in your room but you cannot bring them into the restaurant and you also cannot leave them in the room while you eat. Therefore, unless you want to eat in staggered stages, don’t bring your dog. The breakfast was a little basic, but it had all the standard food. If you disabled and cannot walk v far, there no disabled parking outside the hotel it’s across a busy crossing, across the road. I had sent a message asking where the parking was but received no reply, so rang at the drop off point. You had to walk down 4/5 steps and along to get to reception. I could manage this but not everyone would be able too. As a mention the pillows were awful, nearly flat had to use a towel underneath to give them any height. Overall for one night it was fine like an airport hotel but it didn’t really give off a vibe that would mean I would stay longer

Stayed 1 night in Sep 2024

8/10 Good

Fraser

Travelled with group

19 Sept 2024

Liked: Cleanliness, amenities, property conditions & facilities

Convenient for our trip to Alton towers, unfortunately after the first night our bedroom wasn’t made, no clean towels or linen despite leaving the note to state we wanted our room made. We had to ask for new towels after getting back around midnight. Also, car park is extremely narrow and tight, would recommend parking in the private paid one next door.

Stayed 2 nights in Aug 2024