Novotel Stevenage

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Dates

December 2024

January 2025

Minibar, in-room safe, desk, iron/ironing board

Breakfast, lunch, dinner served; international cuisine

Overview
Rooms
Location
Policies

Very good

Popular amenities

Pet-friendly

Breakfast available

Bar

24/7 front desk

Room service

Laundry

Explore the area

Knebworth Park, Stevenage, England, SG1 2AX

Lamex Stadium
15 min walk
KFC
16 min walk
Stevenage (XVJ-Stevenage Train Station)
3 min drive
London (LTN-Luton)
20 min drive

Room options

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Superior Room, 1 Queen Bed (Premium)

25 sq m
Sleeps 2
1 Queen Bed

Superior Twin Room, 2 Single Beds (Premium)

25 sq m
Sleeps 2
2 Twin Beds

Superior Room, 1 Queen Bed with Sofa bed (Premium)

25 sq m
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed

Similar properties

Free WiFi

Restaurant

Air conditioning

Gym

for 1 room

includes taxes & fees

5 Jan - 6 Jan

About this property

Hotel in Stevenage with a 24-hour front desk and a restaurant

Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, 24-hour room service, and conference space are onsite. Housekeeping is available on request.

Novotel Stevenage offers 102 accommodations with minibars and safes. Accommodations are furnished with double sofa beds. Digital television is provided. Bathrooms include shower/tub combinations and hair dryers.

This Stevenage hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Novotel Stevenage, you're just a quick walk from Knebworth Country Park. Free WiFi in public areas, free self parking, and a restaurant are available.

Free WiFi
Free self parking
Enjoy international cuisine while dining at Elements
Buffet breakfast served daily for a fee
Wired Internet for a fee
Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
Onsite recreation includes a playground
Steps from Knebworth Country Park and 15 minutes by foot from Lamex Stadium
Pets welcome for a fee

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 4865 square feet (452 square meters) and includes conference space. A library, a terrace, and multilingual staff are also featured at the business-friendly Novotel Stevenage. The hotel can provide wedding services and tour/ticket assistance. Self parking is free.

This 4-star Stevenage hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 8:00 AM to 10:00 AM.

Elements - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.

Hotel Bar - This bar serves light fare only.

24-hour room service is available.

Languages

Dutch, English, French, Hungarian, Italian, Polish, Romanian, Russian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi, Wired Internet (GBP 13.00 per 24-hour period)
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Wheelchair-accessible parking available

Food and drink

Buffet breakfast available for a fee 6:30 AM–9:00 AM on weekdays and 8:00 AM–10:00 AM on weekends: GBP 10 per person
1 restaurant
1 bar
24-hour room service
Coffee/tea in a common area

Restaurants on site

Elements
Hotel Bar

Things to do

Playground

Family friendly

Free cots/infant beds
Laundry facilities
Playground
Snack bar/deli
Sofa bed

Conveniences

Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Library
Water dispenser

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Wedding services

Business services

Conference space (4865 square feet)
Meeting rooms

Outdoors

Garden
Picnic area
Terrace

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices available
Lift
Wheelchair-accessible parking
Wheelchair-accessible (may have limits)

Annual offsets purchased for at least 10% of carbon footprint
At least 80% of lighting from LEDs
At least 80% of food locally sourced
At least 80% organic food
Biodegradable coffee stirrers
Biodegradable drinking straws
Comprehensive recycling policy
Double-glazed windows
Humane treatment of captive wild animals
Local artist showcase
Locally owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drinks bottles
No plastic water bottles
Reusable cups only
Reusable tableware only
Smoke-free property
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets
Double sofa bed
Free cots/infant beds

Bathroom

Eco-friendly toiletries
Hairdryer
Private bathroom
Shower/bath combination
Towels

Entertainment

Digital channels
TV

Food and drink

Coffee/tea maker
Minibar

Bulk dispenser for toiletries
Connecting rooms available
Desk
Eco-friendly cleaning products provided
Energy-saving switches
Free local calls
Iron/ironing board
LED light bulbs
Phone
Recycling
Safe
Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 PM

Contactless check-in available

Express check-in available

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between December 8 and March 31.

Access methods

Staffed front desk

Pets

Pets: GBP 20 per accommodation, per night, plus a deposit of GBP 20.00 per night
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately GBP 10 per person
Fee for in-room wired internet: GBP 13.00 per 24-hour period (rates may vary)
Pet deposit: GBP 20.00 per night
Pet fee: GBP 20 per accommodation, per night
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property uses a grey water recycling system

Safety features at this property include a fire extinguisher and window guards

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival.

Property Registration Number GB190586090

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Hotel Stevenage

Novotel Stevenage

Stevenage Novotel

Novotel Stevenage Hotel Stevenage

Novotel Stevenage Hotel

Novotel Stevenage Stevenage

Novotel Stevenage Hotel Stevenage

Novotel Stevenage Reviews

8.0

Very good

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

6/10 Okay

Mark

26 Sept 2022

Disliked: Cleanliness, staff & service

The room was nice clean but the stay was let down by the food and restaurant tables full of dirty plates food breakfast was cold and had hairs in it and lack of choice and staff wasn’t very polite

Stayed 1 night in Sep 2022

4/10 Poor

Rohim

Travelled with family and small children

26 Sept 2022

Disliked: Cleanliness

Room was decent but constant loud drone/hum from ventilation system even with air con switched off. Faecal stains on toilet walls and door frame! Sofa was dirty. No waiting staff at Breakfast and no orange juice. Staff allow for guests to smoke around the entrance door

Stayed 1 night in Sep 2022

4/10 Poor

Simon

Travelled with group

26 Sept 2022

Stayed 1 night in Sep 2022

6/10 Okay

Verified traveller

Business traveller

23 Sept 2022

Disliked: Cleanliness, property conditions & facilities, room comfort

Novotel Stevenage

Stayed twice recently. First time the shower cubicle wasn’t draining (was blocked) and couldn’t send anyone to fix it. Second time the air conditioning was playing up (different room). The general condition of the hotel is appalling for a 4 star hotel, minor signs of damage everywhere, giving the impression that standards have fallen drastically. It is in need of an urgent refit/update. My experiences have put me off wanting to stay there in future.

Stayed 1 night in Sep 2022

8/10 Good

john

Travelled with partner

18 Sept 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

just handy to the motorway

Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveller

Business traveller

18 Sept 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2022

8/10 Good

Elise

8 Sept 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Aug 2022

6/10 Okay

Andrew

4 Sept 2022

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Terrible

Stay was unexpected hotel room was dirty shower worked but water didnt drain away properly overall wouldnt go again

Stayed 1 night in Sep 2022

8/10 Good

Antony

Travelled with family

29 Aug 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Aug 2022

10/10 Excellent

Nick

Business traveller

26 Aug 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2022

8/10 Good

Gary

16 Aug 2022

Stayed 1 night in Aug 2022

10/10 Excellent

Karen

10 Aug 2022

Stayed 1 night in Aug 2022

10/10 Excellent

Kevin

Business traveller, Travelled with family

9 Aug 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Experience

Very good stay, would recommend

Stayed 2 nights in Aug 2022

8/10 Good

Frances

7 Aug 2022

Stayed 2 nights in Aug 2022

8/10 Good

Esuru

4 Aug 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2022

10/10 Excellent

Bob

Travelled with family, Travelled with partner

1 Aug 2022

Liked: Cleanliness, amenities, property conditions & facilities

1. Broken loo seat - trapped my finger 2. I met 4 members of staff 3 were lovely, 1 was surly - couldn't raise a smile

Stayed 1 night in Jul 2022

8/10 Good

Diane

1 Aug 2022

Stayed 1 night in Jul 2022

8/10 Good

Madeleine

Travelled with group

25 Jul 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Check in was excellent. Instructions are needed for breakfast if no-one around as 1st time we didn't, and others know what to do. We were near very noisy clients until early hours so maybe reminders needed to be quiet. Our room overlooked a grassy area where it was delightful to see rabbits 🐇 running around.

Stayed 3 nights in Jul 2022

8/10 Good

Airs Paul

19 Jul 2022

Stayed 1 night in Jul 2022

10/10 Excellent

Rodrigo

18 Jul 2022

Stayed 1 night in Jul 2022

10/10 Excellent

lesley

16 Jul 2022

Stayed 1 night in Jul 2022

6/10 Okay

Terry

13 Jul 2022

Liked: Cleanliness, property conditions & facilities, room comfort

Nice clean hotel, let down by a few issues

Room was nice and clean, air con in the room too so was very comfortable, slight problem with the key card reader in the room to turn on the lights, the socket had to be pushed into the wall to get it to work the fact the man on the desk knew this suggests it may of been like this some time? Or is a general problem with a lot of the card readers? this didn’t spoil our stay at all just a minor inconvenience, however the breakfast did spoil it, the food was ok but all seemed a little disorganised, there was no cups to get coffee from the machine despite asking several times, when we did get cups the coffee machine wasn’t working properly and I ended up with half a cup of brown gunk even after trying a different type of coffee so I gave up. To sum up I think general maintenance needs to be improved and more staff are needed at the breakfast area

Stayed 1 night in Jul 2022

8/10 Good

karen

13 Jul 2022

Liked: Room comfort

Novotel near Knebworth

Really comfortable beds. Dogs accepted . Easy check in . Food ok nothing special. Not very hygienic outside - tables never cleaned. Busy in mornings and so breakfast was running out.

Stayed 1 night in Jul 2022