Holiday Inn Express Stevenage, an IHG Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Stevenage, an IHG Hotel

Exterior
Bar (on property)
Room, 2 Single Beds, Accessible Bathtub
Reception
Free daily buffet breakfast

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi

Explore the area

Map
Danestrete, Stevenage, England, SG1 1XB
  • Gordon Craig Theatre
    4 min walk
  • Lamex Stadium
    19 min walk
  • Knebworth House
    8 min drive
  • London (LTN-Luton)
    31 min drive

Room options

Standard Room, 1 Double Bed

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed with Sofa bed

  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 2 Single Beds

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

Room, 2 Single Beds, Accessible Bathtub

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Room

  • 20 sq m
  • Sleeps 2
  • 1 Twin Bed

Room, 1 Double Bed, Accessible Bathtub

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Holiday Inn Express Stevenage, an IHG Hotel

Hotel in Stevenage with free breakfast and a 24-hour front desk
This hotel features a bar/lounge, coffee/tea in a common area, and conference space. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour front desk, express check-out, and a TV in a common area.
Holiday Inn Express Stevenage, an IHG Hotel offers 129 accommodations with hair dryers and irons/ironing boards. A pillow menu is available. 32-inch flat-screen televisions come with digital channels. Bathrooms include showers and complimentary toiletries.

This Stevenage hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Our customers tell us they enjoy the free breakfast at Holiday Inn Express Stevenage, an IHG Hotel. During your stay, you're just a quick walk from Gordon Craig Theatre. You'll find features like free WiFi in public areas, plus a bar and meeting rooms.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy British cuisine while dining at Great Room lounge
  • Amenities include a front-desk safe, meeting rooms, and conference space
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 4-minute walk from Gordon Craig Theatre and a 2-minute drive from Lamex Stadium
  • Pets welcome for a fee (restrictions apply)
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Event space at this hotel measures 97 square feet (9 square meters) and includes conference space. The business-friendly Holiday Inn Express Stevenage, an IHG Hotel also features a vending machine, coffee/tea in a common area, and express check-out.

Smoking is allowed in designated areas at this 3-star Stevenage hotel.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Great Room lounge - This bar specializes in British cuisine and serves light fare only.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Great Room lounge

Family friendly

  • Free cots/infant beds

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Business services

  • Conference space (97 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Lift door width (centimetres): 109
  • Grab bar in shower
  • Shower grab bar height (centimetres): 89
  • Handrails in hallways
  • Hallway handrail height (centimetres): 89
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 89
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 7 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Pillow menu

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Digital channels

Food and drink

  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per stay
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Stevenage
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Stevenage Holiday Inn
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Stevenage Holiday Inn
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Inn Express Stevenage Hotel
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Holiday Inn Express Stevenage
Holiday Inn Express Stevenage an IHG Hotel
Holiday Inn Express Stevenage, an IHG Hotel Hotel
Holiday Inn Express Stevenage, an IHG Hotel Stevenage
Holiday Inn Express Stevenage, an IHG Hotel Hotel Stevenage

Holiday Inn Express Stevenage, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 436 out of 1000 reviews" "
Rating 8 - Good. 389 out of 1000 reviews" "
Rating 6 - Okay. 111 out of 1000 reviews" "
Rating 4 - Poor. 31 out of 1000 reviews" "
Rating 2 - Terrible. 33 out of 1000 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Moneeb

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable bed
Very clean room and comfortable beds.
Stayed 1 night in Aug 2024

2/10 Terrible

Alin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Shirley

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
.
Stayed 2 nights in Aug 2024

10/10 Excellent

Judith

Travelled with family
Liked: Amenities
Efficient check in. Very inexpensive. Breakfast included.
Stayed 1 night in Aug 2024

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were made welcome
Stayed 2 nights in Aug 2024

6/10 Okay

Hanan

Disliked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

2/10 Terrible

Callie

Travelled with partner
Disliked: Staff & service, amenities
Me and my partner arrived to the hotel and have already booked online but wouldn't let us book In cause one of us didn't have id, but I already paid for the hotel and breakfast and everything and they wouldn't give me a refund!
Stayed 1 night in Jul 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Mohammed

Travelled with partner
Liked: Amenities, property conditions & facilities
All was well, within easy reach of public transport and shopping areas. Nice touch of using Dove products in the bathroom. Breakfast was okay, no problems and plenty of choice of hot or cold choices. Only minor gripe was TV kept loosing settings after turning off, had to retune every time.
Stayed 2 nights in Jul 2024

6/10 Okay

Nick

Stayed 1 night in Jul 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday inn express
Hotel was clean & comfortable. Breakfast was nice & hot. My only criticism would be that water coming from shower was luke warm, even though it was turned to highest temperature.
Stayed 1 night in Jul 2024

10/10 Excellent

Sandra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff really helpful and polite
Stayed 1 night in Jul 2024

10/10 Excellent

Lauren

Stayed 2 nights in Jul 2024

8/10 Good

Joanna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine
Perfectly fine. Breakfast limited for anyone who like me has to avoid gluten and oats, even more limited if you were vegetarian or vegan. There was gluten free bread available but it had to be asked for. Maybe there were also gluten free treats to match the buns available to others, and vegetarian or vegan sausages but having to ask for stuff is not the same service as having it available to you.
Stayed 1 night in Jul 2024

8/10 Good

ROBERT

Travelled with partner
Liked: Cleanliness, staff & service
Check in was very good & helpful. Room was good, comfortable bed. Breakfast was good.
Stayed 2 nights in Jun 2024

10/10 Excellent

Lauren

Stayed 1 night in May 2024

2/10 Terrible

Simon

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible Service
A dreadful stay. We asked for the sofa bed to be made up and reported to reception when we checked in. We were told that the bed would be made up whilst we were out in the evening. Upon return, the bed still wasn't made up and we were handed bedding and had to make the bed up ourselves. The bar service was also terrible with staff missing out of site. It seems there is a serious lack of management at this hotel. The breakfast was also very poor indeed.
Stayed 2 nights in Jun 2024

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Sandra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Sandra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

Thomas

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stale smoke smell in room
The staff were very friendly though there was a strong smell of smoke in my room. I let reception know though due to the hotel being full they were unable to do anything. The manager said he would come to spray something in my room but, if he did come, there was no noticeable difference. Given I paid £150 a night for my room, I was quite disappointed.
Stayed 3 nights in Jun 2024

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite near the shops and safe
Stayed 2 nights in Jun 2024

10/10 Excellent

Alin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Julie

Stayed 1 night in Jun 2024