The Swan Hotel, Stafford, Staffordshire

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Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Bar

Pet-friendly

Breakfast available

Housekeeping

Parking included

Free WiFi

Explore the area

45 Greengate Street, Stafford, England, ST16 2JA

St Chad's Church
1 min walk
Stafford Gatehouse Theatre
3 min walk
Ancient High House
8 min walk
Birmingham (BHX)
49 min drive

Room options

Deluxe Double Room

Sleeps 3
1 Double Bed

Deluxe Suite

Sleeps 2
1 King Bed

Classic Double Room

Sleeps 3
1 Double Bed

Classic Single Room

Sleeps 1
1 Twin Bed

Premium bedding, desk, blackout curtains, iron/ironing board

Superior Double Room

Sleeps 3
1 Double Bed

Superior Family Room

Sleeps 3
1 Double Bed and 1 Twin Bed

Similar properties

Parking included

Free WiFi

Restaurant

Breakfast available

for 1 night

includes taxes & fees

1 Jan - 2 Jan

About this property

Hotel in Stafford with a restaurant and a bar

A restaurant, a bar/lounge, and concierge services are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a garden, and a front-desk safe are onsite.

The Swan Hotel, Stafford, Staffordshire offers 31 accommodations with complimentary bottled water and hair dryers. Beds feature premium bedding. Cable television is provided. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The Swan Hotel, Stafford, Staffordshire's great location gets high marks from our customers. During your stay, you're just a quick walk from St Chad's Church. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant. This property offers pet-friendly amenities like food and water bowls.

Free WiFi
Free self parking
Enjoy a bite to eat at The Swan Brasserie, a brasserie that serves British cuisine
Cooked-to-order breakfast served daily for a fee
Services include a concierge, tour or ticket assistance, and luggage storage
Guests have great things to say about the helpful staff and the clean accommodations
Steps from St Chad's Church and Stafford Gatehouse Theatre
Pet-friendly amenities are available, including food and water bowls

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly The Swan Hotel, Stafford, Staffordshire. Free self parking is available.

This 4-star Stafford hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:30 AM to 9:30 AM.

The Swan Brasserie - This brasserie specializes in British cuisine. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Wheelchair-accessible parking available

Food and drink

Cooked-to-order breakfast available for a fee daily 7:30 AM–9:30 AM: GBP 6.00-13.00 for adults and GBP 2.00-7.50 for children
1 restaurant
1 bar

Restaurants on site

The Swan Brasserie

Conveniences

Banquet hall
Lift
Front-desk safe

Guest services

Concierge services
Daily housekeeping
Front desk (limited hours)
Luggage storage
Tour/ticket assistance

Business services

Meeting rooms

Outdoors

Garden
Terrace

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Bathroom emergency pull cord
Lift
Grab bar near toilet
Handrails in stairwells
In-room accessibility
Low-height worktop and sink
Raised toilet seat
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Smoke-free property

Room amenities

Bedroom

Bed sheets
Blackout drapes/curtains
Heating
Premium bedding

Bathroom

Bath or shower
Free toiletries
Hairdryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels

Entertainment

TV channels
TV

Food and drink

Electric kettle
Free bottled water
Free tea bags/instant coffee

Desk
Iron/ironing board
Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

The front desk is open daily until 11:00 PM

Front desk staffed during limited hours

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets are welcome
Maximum 2 pets
Food and water bowls are available
Certain rooms only
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for GBP 10.0 per stay.

Cribs (infant beds) are available for GBP 10.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for cooked-to-order breakfast: approximately GBP 6.00 to 13.00 for adults, and GBP 2.00 to 7.50 for children
Crib (infant bed) fee: GBP 10.0 per stay
Rollaway bed fee: GBP 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher and a first aid kit

The front desk at this property is open daily until 11:00 PM.
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation.

Property is also known as

Swan Hotel Stafford

Swan Stafford

The Swan Hotel

The Swan Hotel Stafford Staffordshire

The Swan Hotel, Stafford, Staffordshire Hotel

The Swan Hotel, Stafford, Staffordshire Stafford

The Swan Hotel, Stafford, Staffordshire Hotel Stafford

The Swan Hotel, Stafford, Staffordshire Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Excellent

robert

16 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely break

We had a very comfortable stay in a lovely four poster bed .The food was delicious and service was top class

Stayed 4 nights in Sep 2024

10/10 Excellent

Sian

15 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Sep 2024

10/10 Excellent

John

14 Sept 2024

Nice town and countryside

Stayed 4 nights in Sep 2024

8/10 Good

Christopher

7 Sept 2024

Liked: Property conditions & facilities

Stayed 1 night in Sep 2024

10/10 Excellent

Peter

6 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central location with plenty around...

Great service and nice old hotel in the middle of Stafford. Train and bus station within 10 min walk and close to fast food, supermarkets, museum and other attractions. Great food and comfortable room. Would visit again if in the area!

Stayed 1 night in Sep 2024

10/10 Excellent

Susan

5 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

I was on a remembrance and family/friends visit. The Swan is ideally located in the centre of Stafford and is a lovely old coaching inn. I decided to visit by rail and the hotel is only a 10 minute walk, through the park, from the railway station. The staff were friendly, professional and very pleasant. The only slight downside was that some of the furniture in my room was chipped. However, I understand there is a refurbishment planned in the near future. An easy to use car park is located at the back of the hotel and parking is free to all guests and anyone using the hotel facilities. I would have no hesitation in visiting The Swan again sometime.

Stayed 3 nights in Sep 2024

8/10 Good

dean

3 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pet friendly

Stayed 1 night in Aug 2024

8/10 Good

Terry

3 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Hotel staff were pleasant and friendly. Nice Room with all we needed, good Food. Good value for money.

Stayed 1 night in Sep 2024

6/10 Okay

Susan

Travelled with family

1 Sept 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Disappointing stay

Hotel room very clean and beds comfortable. Stayed before and had issues with noise from a kitchen extractor on all-night. As the hotel was nice though I thought I would give it a second go and asked for a quiet room. Unfortunately we had issues with noise again - our room was positioned directly opposite air condition unit which we were told went off at 9pm. This was not so and also music playing in the hotel went on for both nights until late - the noise was really loud. I've no problem with music but when you book a hotel to sleep in and the noise level Stops you settling until the music stops it is very frustrating. Sound proofing of the room is also poor so hear lots of noise all night. We were not warned before hand about the live band and I phoned reception at 11:10 to ask when it was finishing, but got no reply. It's a lovely hotel but we slept badly for two nights so we're glad to get home for a rest, which defeats the reason for getting a break away. Sadly we will not book here again, and will now try a different hotel for our frequent trips to the area.

Stayed 2 nights in Aug 2024

10/10 Excellent

Karen

Travelled with family

31 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great hotel Great restaurant Great staff

Stayed 3 nights in Aug 2024

10/10 Excellent

Pamela

Travelled with partner

31 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It is a really lovely hotel in a great location.

Stayed 1 night in Aug 2024

10/10 Excellent

Carly

Travelled with family

27 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant - definitely recommend

Stayed 1 night in Aug 2024

8/10 Good

Esther

27 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in stafford

Fantastic room with lovely facilities. Very clean, spacious and comfortable. The toiletries were realky nice. Staff were excelle t. The evening neal was excellent. The only let down was breakfast. It was ok but not great. I would stay again.

Stayed 1 night in Aug 2024

8/10 Good

Jane

Travelled with partner

26 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We enjoyed our stay at The Swan. It was over the bank holiday weekend, so when we reported that the toilet had a leak around the toilet base they had no maintenance staff available, so we had to keep putting toilet paper round the bottom of the toilet to soak up the liquid. On our second (out of 3) morning the plug got stuck in the bathroom sink. I had a phone call during the day to say they were going to change our room because of the problems that they couldn’t solve. So while we were out housekeeping removed all our belongings to another room. We gave our permission as we were at a conference until late evening, but weren’t happy that they were touching all our belongings, packing some in our suitcases and the rest in a black bin bag! We therefore had to unpack again when we arrived back at the hotel around 10pm. When we left this morning we told the manager we felt we should be compensated in some way and she said she would think about it and let us know. It was a considerable inconvenience after a long day and I must say we didn’t like the thought of someone else manhandling our personal items 🤔☹️, but we had no choice really. We hope the Manager comes up with some gesture of goodwill. Apart from that it was a lovely, comfortable hotel with a very good breakfast and staff.

Stayed 3 nights in Aug 2024

10/10 Excellent

Raymond

24 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Quaint , atmospheric hotel in the centre of Stafford . We received a warm welcome and stayed in a comfortable well equipped room . Coffee and tea making facilities in rooms . Food and drink available throughout the day and evening . An extensive menu , really tasty good . Breakfast was absolutely wonderful , all freshly cooked . The staff were friendly , personable and helpful . A lovely experience .

Stayed 1 night in Aug 2024

4/10 Poor

Kelley

24 Aug 2024

Liked: Cleanliness

Disliked: Staff & service, amenities, property conditions & facilities

Curt welcome, no directions- room hard to find, room floor dips in centre - bed noticeably sloping, tv remote didn’t work, kettle chord too short to meet socket, hot room- windows wouldn’t open. Not a great experience

Stayed 1 night in Aug 2024

10/10 Excellent

steve

Business traveller

14 Aug 2024

Stayed 1 night in Aug 2024

10/10 Excellent

G

12 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

10/10 Excellent

Donna

11 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Aug 2024

8/10 Good

Julie

Travelled with partner

7 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nothing we didnt like. Everything was very good.

Stayed 1 night in Aug 2024

10/10 Excellent

jaki

Travelled with family and small children

6 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We loved staying at the swan, everything was perfect, from the lovely receptionist who welcomed us when we arrived, and all the wonderful staff who served us to the magnificent breakfast we had in the morning and everything in-between. Our room was really something special too, all in all just a fabulous stay

Stayed 1 night in Aug 2024

10/10 Excellent

kristian

6 Aug 2024

Stayed 1 night in Jul 2024

6/10 Okay

Rubh

5 Aug 2024

Disliked: Room comfort

Town hotel

This is an old building so unfortunately when we arrived it was a heatwave so the room was pretty unbearable with only 1 small window and 1 small fan. The downstairs bar and resto areas are nicely decorated and there is a lovely outside courtyard. Im afraid the bed was uncomfortable and we didnt sleep well but perhaps the 3 star rating represents this. Staff were friendly and there was free parking at the back of hotel - easy to find.

Stayed 1 night in Aug 2024

8/10 Good

Evo

5 Aug 2024

Liked: Property conditions & facilities

Nice hotel but not as good as was

This is a nice hotel, lovely old building and lots of character. Staff was a mixed bag. Person who checked us in was nice, the restaurant (I assume) manager was a bit cheeky, wait and bar staff were fine. Breakfast filter coffee was not great, ask for a decent one instead, breakfast not as good as I remember last time. The bed was crazy hard and both my partner and I had a hard time sleeping well, due to that and the heat. Restaurant food was nice, nice surroundings, on site free parking (barriered), interesting hotel. Some areas are obviously ignored by cleaning staff - staircase has a large CCTV camera half way down and it was disgusting. I'm sure many staff walk past it - run a cloth over it for pete sake! I think I'd be more reluctant to go back again after this trip (our second) mainly because there were just one too many little things starting to outweigh the overall good things.

Stayed 2 nights in Jul 2024