Bannatyne Spa Hotel Hastings

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Dates

December 2024

January 2025

Body treatments, body scrubs, facials, manicures and pedicures

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Spa

Bar

Pool

Parking included

Room service

24/7 front desk

Explore the area

Battle Road, St Leonards-On-Sea, England, TN38 8EA

Battle Abbey and Battlefield
6 min drive
Carr Taylor Vineyard
6 min drive
Alexandra Park
7 min drive
Lydd (LYX)
54 min drive

Room options

Deluxe Quadruple Room

Sleeps 4
1 Queen Bed and 2 Twin Beds OR 1 Queen Bed and 1 Twin Bed

In-room safe, desk, iron/ironing board, free WiFi

Superior Double Room

Sleeps 3
1 Queen Bed

Deluxe Double or Twin Room

Sleeps 3
1 Queen Bed

Standard Double Room

Sleeps 2
1 Double Bed

Executive Double or Twin Room

Sleeps 3
1 Queen Bed

Similar properties

Pet-friendly

Free WiFi

Restaurant

Tennis court

for 1 room

includes taxes & fees

5 Jan - 6 Jan

About this property

Hotel with a full-service spa, in the vicinity of Alexandra Park

Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a fitness center, a bar/lounge, and 24-hour room service.

Bannatyne Spa Hotel Hastings offers 38 accommodations with safes and complimentary bottled water. Flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments, and manicures and pedicures.

Our customers tell us they can't get enough of the helpful staff at Bannatyne Spa Hotel Hastings. During your stay, you'll be within walking distance of Blackhorse Quarry. Features include free breakfast, free WiFi in public areas, and free self parking.

Free full breakfast served daily
Free WiFi
Free self parking
Enjoy international cuisine while dining at The Conservatory
Take a swim in the indoor pool
Indulge with body treatments, body scrubs, or manicures and pedicures at the spa
Amenities include a front-desk safe, meeting rooms, and conference space
Onsite recreation includes a gym
6 minutes by car from Battle Abbey and Battlefield and 7 minutes from Alexandra Park

Bannatyne Spa Hotel Hastings offers its guests a full-service spa, an indoor pool, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Bannatyne Spa Hotel Hastings. Free self parking is available.

This 4-star St Leonards-On-Sea hotel is smoke free.

Guests are served free full breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 8:00 AM to 10:30 AM.

The Conservatory - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Terrace Bar - This cocktail bar specializes in international cuisine and serves light fare only.

24-hour room service is available.

Languages

English, French

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Wheelchair-accessible parking available

Food and drink

Free full breakfast available 7:00 AM–10:30 AM on weekdays and 8:00 AM–10:30 AM on weekends
1 restaurant
1 bar
24-hour room service

Restaurants on site

The Conservatory
Terrace Bar

Things to do

Fitness centre
Full-service spa
Indoor pool

Family friendly

Indoor pool

Conveniences

Banquet hall
Lift
Front-desk safe

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Tour/ticket assistance

Business services

Conference space
Meeting rooms

Outdoors

Garden
Picnic area
Terrace

Spa

Body scrubs
Body treatments
Facials
Manicures and pedicures
Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible parking
Wheelchair-accessible (may have limits)

Smoke-free property

Room amenities

Bedroom

Bed sheets
Fan
Heating

Bathroom

Hairdryer
Shower/bath combination
Towels

Entertainment

Flat-screen TV
Satellite channels

Food and drink

Electric kettle
Free bottled water
Free tea bags/instant coffee

Connecting rooms available
Desk
Guidebooks/recommendations
Iron/ironing board
Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Late check-out is available for a fee (subject to availability)
Facilities fee: GBP 20 per person, per day and includes use of: fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Bannatyne Hotel

Bannatyne Spa Hastings

Bannatyne Spa Hotel St Leonards-On-Sea

Bannatyne Spa St Leonards-On-Sea

Hotel Bannatyne

Bannatyne Spa Hotel Hastings Hotel

Bannatyne Spa Hotel Hastings St Leonards-On-Sea

Bannatyne Spa Hotel Hastings Hotel St Leonards-On-Sea

Bannatyne Spa Hotel Hastings Reviews

8.6

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

10/10 Excellent

Clare

Travelled with family

7 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great service, beautiful property and the access to the health club was awesome.

Stayed 3 nights in Sep 2024

8/10 Good

Malcolm

Travelled with partner

31 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The hotel is very clean and comfortable and the staff welcoming. Not sure it is very good value for money though - the shower controls were broken but did function, EV charging was not available at the hotel but a short walk away near the gym/spa, but was even more expensive than chargers at motorway services! Service at breakfast for anything other than the buffet was a little slow, despite there being very few guests. Apart from these few niggles we enjoyed our overnight stay.

Stayed 1 night in Aug 2024

10/10 Excellent

Fiona

26 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It’s lovely. Our daughter’s wedding was held here & we stayed the weekend. Everyone was so kind & thoughtful. Daniella, the GM was there for us when needed, so was Sofia & I’m deeply sorry I can’t remember the name of the other girl. She was so attentive & seemed sort of ubiquitous. She was everywhere helping. She was @ breakfast as well as the Montgomerie room. The elevator was inoperable the last day, we’d luggage bc we flew in from the US. However, two gentleman came up to our room to help bring our luggage down. Thanks again for taking care on Denille & Robert on their special day & for showing both families a hospitable time.

Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveller

Travelled with family

18 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overcharged - awaiting refund

Overcharged on my credit card despite being assured I would not be. Having great difficulty contacting the hotel to rectify their mistake.

Stayed 1 night in Aug 2024

8/10 Good

Sergi

13 Aug 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

10/10 Excellent

Clare

29 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jul 2024

6/10 Okay

Carole Anne

Travelled with family

21 Jul 2024

Liked: Property conditions & facilities, room comfort

Could be a gem - but they need to add Service

Unfortunately the staff could care less that guests are there. Actually they are begrudging that you are paying to stay. Attitude to the max. Because they were short housekeepers they just left towels on the floor at your door! Seriously photo below TVs didn’t work. It was a true disappointment! Cannot recommend.

Stayed 2 nights in Jul 2024

6/10 Okay

Luke

Business traveller

10 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Checked in. Went to room but was still being cleaned. Got asked to wait 25 min and they would come and get us. Waited in bar for 40 min and decided to ask reception if room was ready now. Got told. ‘Oh. Yes. Sorry’ Apart from that it was a nice hotel with good food and good early bird dinner options. Would stay here again but found price was high.

Stayed 1 night in Jul 2024

8/10 Good

Fay

Travelled with partner

5 Jul 2024

Liked: Cleanliness, staff & service, amenities

We had a great stay, the staff are attentive and discrete, the food is delicious. The only reason we down graded the rating was due to the need of some decoration and repairs. The window in our room was broken, the floor in the toilet lifting and mastic was poorly replaced. Little elements but not expected in a hotel of this rating.

Stayed 2 nights in Jun 2024

10/10 Excellent

Steve

2 Jul 2024

Liked: Staff & service

Stayed 1 night in Jun 2024

10/10 Excellent

Carol

Business traveller

2 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel review

All good, excellent room. Good Rates, clean rooms and Breakfast was okay.

Stayed 1 night in Jun 2024

10/10 Excellent

Simon

25 Jun 2024

Stayed 1 night in Jun 2024

10/10 Excellent

Diane

9 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Staff are so friendly

Stayed 1 night in Jun 2024

8/10 Good

Maria

26 May 2024

Great location for a relaxing weekend

Stayed 1 night in May 2024

8/10 Good

Sue

25 May 2024

Stayed 2 nights in May 2024

10/10 Excellent

Joseph Anthony

8 May 2024

Stayed 2 nights in May 2024

10/10 Excellent

Andrew

17 Mar 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Mar 2024

2/10 Terrible

Nicolas

Travelled with family

3 Mar 2024

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities

Do not book this place unless directly !

On arrival we were told that to use the pool for one hour we would be charged £60, no possible discussion (it’s free if you book direct). Also kids are only allowed to pool from 2pm to 7pm (kind of the most inconvenient hours) Place was in a bad state, don’t know where they got four stars from. Restaurant food was awful and extremely expensive (breakfast was adequate thought but then it’s free), bar also overpriced. I ordered lamb and specifically asked for it not to be over cooked and it came incredibly overdone, even pizzas were terrible. Room was fine but with everything well worn out. Place is super ugly. On a positive, staff was nice if completely unmotivated and it’s very quiet. It’s expensive so only book if you intend to use the spa and then make sure you book direct. If you are going to eat there stick to the basics and try to get a deal ahead which you can do when you book direct. I feel like I went I to the dragon’s den and my wallet got swallowed for nothing special.

Stayed 1 night in Mar 2024

10/10 Excellent

Helen

25 Feb 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2024

8/10 Good

Tina

18 Feb 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Feb 2024

6/10 Okay

Diana

Travelled with family

17 Feb 2024

Liked: Cleanliness, staff & service

Disliked: Amenities

I had a disappointing visit to this hotel. I had booked to take my children away for a night during half-term and booked the hotel because it had family rooms and a swimming pool. When we arrived, we were told we had to pay extra to use the pool as we had booked on experia rather than through the hotel directly. This was not clear at all when booking and instead felt like false advertising given the pictures of the pool on the booking site. Despite the significant extra fee to take 4 of us swimming, we decided to go ahead because it was raining and we had been looking forward to the pool. However, we were then refused entry to the pool as I had 3 children with me. They were not young children (two over 10yrs old) and all could swim. There was no justifiable reason for not permitting us to use the hotel facilities, and I would certainly not recommend this hotel as family-friendly!

Stayed 1 night in Feb 2024

10/10 Excellent

Mark

Business traveller

12 Feb 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Proper Hospitality

Great location, lovely staff and amazing food

Stayed 1 night in Feb 2024

4/10 Poor

Leigh

4 Feb 2024

Stayed 1 night in Feb 2024

8/10 Good

Tim

29 Jan 2024

Stayed 1 night in Jan 2024

10/10 Excellent

Simon

22 Jan 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding service

We stayed at the hotel for our wedding anniversary and they cloudy have done more. We had a welcome plate with dairy free sweet treats and “Happy Anniversary “ piped in chocolate on the plate. The staff were amazing and so attentive. Nothing was too much trouble.,

Stayed 3 nights in Jan 2024