Hotel in St Ives with a 24-hour front desk and a restaurant
This smoke-free hotel features a restaurant, a bar/lounge, and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk and a garden are onsite. Weekly housekeeping is available.
Dolphin Hotel Cambridge offers 67 accommodations. Beds feature premium bedding. Housekeeping is offered daily and irons/ironing boards can be requested. Housekeeping is provided weekly.
The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Dolphin Hotel Cambridge, you'll be close to The Manor at Hemingford Grey. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
Free WiFi in some public areas
Free self parking and extended parking
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Breakfast is offered for a fee
Amenities include a meeting room, conference space, and a car charging station
Just a 5-minute drive from The Manor at Hemingford Grey and 6 minutes from Ouse Fen Nature Reserve
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Dolphin Hotel Cambridge also features a terrace and a garden. Self parking is free.
This St Ives hotel is smoke free.
Dolphin Hotel Cambridge has a restaurant on site.
Languages
English
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transport
Electric car charging station on site
Free extended parking on site
Food and drink
Breakfast available for a fee
A bar/lounge
A restaurant
Conveniences
24-hour front desk
Guest services
Housekeeping (daily)
Business services
Conference space
Meeting room
Outdoors
Garden
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Front entrance ramp
Upper floors accessible by stairs only
Wheelchair accessible (may have limitations)
Room amenities
Bedroom
Premium bedding
More
Iron/ironing board on request
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Payment types at the property
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival at the property.
Property is also known as
Best Western Dolphin Hotel St Ives
Best Western Dolphin St Ives
Best Western Dolphin
The Dolphin Hotel St. Ives
Dolphin Hotel St Ives
Best Western Dolphin Hotel St Ives
Dolphin St Ives
Best Western Dolphin Hotel
Dolphin Hotel Cambridge Hotel
Dolphin Hotel Cambridge St Ives
Dolphin Hotel Cambridge Hotel St Ives
Dolphin Hotel Cambridge Reviews
Reviews
6.8
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Oir stay was OK. A last minute booking so we could spend the evening in the lovely St Ives. We had trouble finding our room and had to go back to reception to ask for help! I thought the room was a little cold in the night. The carpark is large and the location is excellent.
Heating was on and could not turn off as was broken. Reception not obvious. Good parking thou
Michelle
Stayed 1 night in Sep 2024
4/10 Poor
Emin
15 Sept 2024
Emin
Stayed 1 night in Sep 2024
2/10 Terrible
Matthew
13 Sept 2024
Matthew
Stayed 1 night in Sep 2024
6/10 Okay
Sam
26 Aug 2024
Liked: Room comfort
Probably wouldn't stay again.
They've put bathroom lights on sensors... Ours didn't work so was flickering a lot, my partner isn't good with that so we got moved to the ground floor, a smaller bed and a disabled room. The bathroom needs a deep clean, there is scum all around the splash boards.
The bed is fairly comfortable.
The decoration has gone for grey chic and clashes with country chicz I'm not sure they've decided on the theme yet.
It's expensive for that it is and doesn't include breakfast....
We were woken up to multiple fire alarms - which didn't help after a late night wedding.
The poor receptionist didn't know if he was coming or going - they need more staff!
However it's in a stunning location.
I actually wondered if I were high paying £170 for a room here when I remembered upon check in.
Turned up to find no one on reception just a 'back in 5 minutes' sign. No one was back in five minutes so we checked ourselves in - they key was easily reached from the reception desk, so secure!
Hotel only tried to take the payment just before check in not at the time of booking, which was annoying for cashflow planning.
The room was horribly overpriced for the facilities - I couldn't even find a hairdryer, let alone a welcome pack, which would have been useful as no one was at check-in. I would expect more than a couple of packs of cheap biscuits; no water, welcome note, or fresh flowers, the bed was pretty uncomfortable, no air conditioning, just a cheap floor fan.
Very disappointing breakfast area which can only be described as looking like a big working mans club. £10 extra for breakfast on a nearly £200 room is ridiculous.
I barely ever leave reviews but I'm here to tell you; do not pay for premium rooms. This hotel does not feel premium and you'll leave regretting the cost. Especially true right now (Aug 24) as they're in the middle of building work and there is material stacked up all over the place.
Staff were excellent (morning reception, dining room).
Lorraine
Stayed 1 night in Aug 2024
6/10 Okay
Alison
27 Jul 2024
Liked: Cleanliness, room comfort
Ok, but will be better when refurbishment all done
The hotel is currently being refurbished, so we expected some disruption. The restaurant wasn’t open for service in the evening.
Our superior room was newly appointed, clean and comfortable with balcony view of the river and countryside. Large and clean bathroom. No complaints there.
On the downside, there was only one person on reception, the WiFi didn’t work in the room and the cooked breakfast used poor quality sausages.
Alison
Stayed 1 night in Jul 2024
8/10 Good
Claire
18 Jul 2024
Liked: Cleanliness
Claire
Stayed 1 night in Jul 2024
8/10 Good
Elaine
19 Jun 2024
The hotel is under renovation so restaurant and bar not open however our room was beautifully decorated and check in was easy with friendly staff
Property is under new management and premises are undergoing refurbishment. The room we had was excellent but no restaurant and no bar . Very few staff but the staff available very helpful. Half hotel refurb done but long way to go.
Trevor
Stayed 2 nights in Apr 2024
6/10 Okay
Vincent, Burbank
Business traveller, Travelled with group
27 Jan 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Going through renovations when we stayed so imagine things will be different very soon. The staff was top notch and the location is perfect with many options for food and drinks in walking distance.
Booked the hotel online after seeing some lovely pictures we was meant to have a king exec suite with a balcony so the pictures showed at a cost of £185 we got a tiny room no view curtains as yellow as sponge Bob as they probably haven’t been washed in years dead flies on the window seal the bathroom door wouldn’t shut properly as it was rubbing the tiles in the bathroom was dirty and loose all in all terrible
Friendly and helpful staff. Very clean and had everything needed in room. Room next to road but no traffic so mainly quiet. Had to keep curtains shut due to people walking past. Brief noise in evening from people having been out and coming back and /or getting cars. Most rooms are away from the road though.