Dolphin Hotel Cambridge

See all properties

Choose dates to view prices

Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Popular amenities

Bar

24/7 front desk

Breakfast available

Parking included

Housekeeping

Free WiFi

Explore the area

London Road, St Ives, England, PE27 5EP

The Manor at Hemingford Grey
5 min drive
The Taproom
1 min walk
Huntingdon Station
20 min drive
Cambridge (CBG)
32 min drive

Room options

Standard Twin Room, Ensuite

Sleeps 2
2 Twin Beds

Premium bedding, iron/ironing board, bed sheets

Superior Double Room, Ensuite, Park View

River view
Sleeps 2
1 King Bed

Standard Double Room, Ensuite

Sleeps 2
1 King Bed

Executive Room, Ensuite, River View

River view
Sleeps 2
1 King Bed

Family Room, Ensuite

Sleeps 2
1 Double Bed and 1 Twin Bed

Standard Double Room, Ensuite

25 sq m
Sleeps 2
1 Double Bed

Executive Suite, Ensuite

River view
Sleeps 2
1 King Bed

Double Room

Sleeps 2
1 Double Bed

Similar properties

Parking included

Free WiFi

Restaurant

Business services

for 1 night

includes taxes & fees

1 Jan - 2 Jan

About this property

Hotel in St Ives with a 24-hour front desk and a restaurant

This smoke-free hotel features a restaurant, a bar/lounge, and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk and a garden are onsite. Weekly housekeeping is available.

Dolphin Hotel Cambridge offers 67 accommodations. Beds feature premium bedding. Housekeeping is offered daily and irons/ironing boards can be requested. Housekeeping is provided weekly.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Dolphin Hotel Cambridge, you'll be close to The Manor at Hemingford Grey. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.

Free WiFi in some public areas
Free self parking and extended parking
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Breakfast is offered for a fee
Amenities include a meeting room, conference space, and a car charging station
Just a 5-minute drive from The Manor at Hemingford Grey and 6 minutes from Ouse Fen Nature Reserve

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Dolphin Hotel Cambridge also features a terrace and a garden. Self parking is free.

This St Ives hotel is smoke free.

Dolphin Hotel Cambridge has a restaurant on site.

Languages

English

Property amenities

Internet

Available in some public areas: Free WiFi

Parking and public transport

Free extended parking on site
Electric car charging station on site

Food and drink

Breakfast available for a fee
1 restaurant
1 bar

Guest services

24-hour front desk
Daily housekeeping

Business services

Conference space
A meeting room

Outdoors

Garden
Terrace

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Front entrance ramp
Step-free path to entrance
Upper floors accessible by stairs only
Wheelchair-accessible (may have limits)

Smoke-free property

Room amenities

Bedroom

Bed sheets
Premium bedding

Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Early check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards

Front desk staff will greet guests on arrival.

Property is also known as

Best Western Dolphin Hotel St Ives

Best Western Dolphin St Ives

Best Western Dolphin

The Dolphin Hotel St. Ives

Dolphin Hotel St Ives

Best Western Dolphin Hotel St Ives

Dolphin St Ives

Best Western Dolphin Hotel

Dolphin Hotel Cambridge Hotel

Dolphin Hotel Cambridge St Ives

Dolphin Hotel Cambridge Hotel St Ives

Dolphin Hotel Cambridge Reviews

6.8

7.4/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

8/10 Good

Michelle

Travelled with group

15 Sept 2024

Liked: Cleanliness, staff & service

Heating was on and could not turn off as was broken. Reception not obvious. Good parking thou

Stayed 1 night in Sep 2024

4/10 Poor

Emin

15 Sept 2024

Stayed 1 night in Sep 2024

2/10 Terrible

Matthew

13 Sept 2024

Stayed 1 night in Sep 2024

6/10 Okay

Sam

26 Aug 2024

Liked: Room comfort

Probably wouldn't stay again.

They've put bathroom lights on sensors... Ours didn't work so was flickering a lot, my partner isn't good with that so we got moved to the ground floor, a smaller bed and a disabled room. The bathroom needs a deep clean, there is scum all around the splash boards. The bed is fairly comfortable. The decoration has gone for grey chic and clashes with country chicz I'm not sure they've decided on the theme yet. It's expensive for that it is and doesn't include breakfast.... We were woken up to multiple fire alarms - which didn't help after a late night wedding. The poor receptionist didn't know if he was coming or going - they need more staff! However it's in a stunning location.

Stayed 1 night in Aug 2024

4/10 Poor

John

Business traveller

19 Aug 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Downhill

Used to have a really good stay here until the renovations started. Now no bar, no meals, breakfast is one of the worst.

Stayed 2 nights in Jun 2024

10/10 Excellent

Aryuat

16 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2024

4/10 Poor

Lorraine

13 Aug 2024

Liked: Staff & service

Disliked: Property conditions & facilities

Do not buy a premium room here!!!

I actually wondered if I were high paying £170 for a room here when I remembered upon check in. Turned up to find no one on reception just a 'back in 5 minutes' sign. No one was back in five minutes so we checked ourselves in - they key was easily reached from the reception desk, so secure! Hotel only tried to take the payment just before check in not at the time of booking, which was annoying for cashflow planning. The room was horribly overpriced for the facilities - I couldn't even find a hairdryer, let alone a welcome pack, which would have been useful as no one was at check-in. I would expect more than a couple of packs of cheap biscuits; no water, welcome note, or fresh flowers, the bed was pretty uncomfortable, no air conditioning, just a cheap floor fan. Very disappointing breakfast area which can only be described as looking like a big working mans club. £10 extra for breakfast on a nearly £200 room is ridiculous. I barely ever leave reviews but I'm here to tell you; do not pay for premium rooms. This hotel does not feel premium and you'll leave regretting the cost. Especially true right now (Aug 24) as they're in the middle of building work and there is material stacked up all over the place. Staff were excellent (morning reception, dining room).

Stayed 1 night in Aug 2024

6/10 Okay

Alison

27 Jul 2024

Liked: Cleanliness, room comfort

Ok, but will be better when refurbishment all done

The hotel is currently being refurbished, so we expected some disruption. The restaurant wasn’t open for service in the evening. Our superior room was newly appointed, clean and comfortable with balcony view of the river and countryside. Large and clean bathroom. No complaints there. On the downside, there was only one person on reception, the WiFi didn’t work in the room and the cooked breakfast used poor quality sausages.

Stayed 1 night in Jul 2024

8/10 Good

Claire

18 Jul 2024

Liked: Cleanliness

Stayed 1 night in Jul 2024

8/10 Good

Elaine

19 Jun 2024

The hotel is under renovation so restaurant and bar not open however our room was beautifully decorated and check in was easy with friendly staff

Stayed 2 nights in Jun 2024

8/10 Good

Jason

7 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2024

8/10 Good

John

Business traveller

4 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jun 2024

8/10 Good

Trevor

Travelled with partner

22 Apr 2024

Liked: Cleanliness

Disliked: Property conditions & facilities

Property is under new management and premises are undergoing refurbishment. The room we had was excellent but no restaurant and no bar . Very few staff but the staff available very helpful. Half hotel refurb done but long way to go.

Stayed 2 nights in Apr 2024

6/10 Okay

Vincent, Burbank

Business traveller, Travelled with group

27 Jan 2024

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Going through renovations when we stayed so imagine things will be different very soon. The staff was top notch and the location is perfect with many options for food and drinks in walking distance.

Stayed 4 nights in Jan 2024

8/10 Good

Vincent, Burbank

27 Jan 2024

Stayed 1 night in Jan 2024

8/10 Good

I

4 Dec 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2021

2/10 Terrible

Jamie

27 Sept 2021

Disliked: Cleanliness, staff & service, property conditions & facilities

Terrible

Booked the hotel online after seeing some lovely pictures we was meant to have a king exec suite with a balcony so the pictures showed at a cost of £185 we got a tiny room no view curtains as yellow as sponge Bob as they probably haven’t been washed in years dead flies on the window seal the bathroom door wouldn’t shut properly as it was rubbing the tiles in the bathroom was dirty and loose all in all terrible

Stayed 1 night in Sep 2021

6/10 Okay

MISS

27 Sept 2021

Liked: Room comfort

Disliked: Cleanliness

Stayed 1 night in Sep 2021

8/10 Good

Zara

Travelled with family

30 Aug 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend stay to visit family.

Friendly and helpful staff. Very clean and had everything needed in room. Room next to road but no traffic so mainly quiet. Had to keep curtains shut due to people walking past. Brief noise in evening from people having been out and coming back and /or getting cars. Most rooms are away from the road though.

Stayed 3 nights in Aug 2021

2/10 Terrible

Patrick

Business traveller

25 Aug 2021

Disliked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Aug 2021

2/10 Terrible

John

22 Aug 2021

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Aggressive staff

Absolutely disgusting service, the staff swore at us and we left the hotel at 10:30pm. There is no restaurant facility and there is construction work whis is not advertised anywhere. The staff are rude and aggressive. Lisa should not be allowed to work in customer service. Ruined my anniversary and i wouldn't recommend anyone atay here.

Stayed 1 night in Aug 2021

10/10 Excellent

JACK

17 Aug 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Location

This is the 3rd time we've stayed at the Dolphin, twice at Wedding Receptions which were amazing and this time for an overnight meetup with friends. It is in the process of having extensive alterations but this hasn't in any way affected the smooth running, or cleanliness of this Hotel. Lovely location. Friendly staff. Would recommend it to anyone.

Stayed 1 night in Aug 2021

8/10 Good

Michael

9 Aug 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2021

8/10 Good

Sharon

2 Aug 2021

Liked: Staff & service, room comfort

Great view

Had a great stay. Room was basic but clean with a great view. Close to a town with great shops. Overall a good stay and would book again.

Stayed 2 nights in Jul 2021

4/10 Poor

David

Travelled with group

2 Aug 2021

Disliked: Staff & service

1 member of staff (Lisa) was rude and unprofessional and ruined the stay. The other staff were good. Very little food options for evening meal was disappointing so we had to go into town to eat. Breakfast was good though.

Stayed 1 night in Jul 2021