DoubleTree by Hilton Southampton

4.0 star property

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Photo gallery for DoubleTree by Hilton Southampton

Exterior
Reception
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Restaurant
Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Air conditioning
  • Pet-friendly
  • Parking available
  • Room service
  • 24/7 front desk

Explore the area

Map
Bracken Place, Chilworth, Southampton, England, SO16 3NG
  • University of Southampton
    ‪3 min drive‬
  • Mayflower Theatre
    ‪8 min drive‬
  • Southampton Cruise Terminal
    ‪11 min drive‬
  • Southampton (SOU)
    ‪9 min drive‬

Room options

Room, 1 Queen Bed, Accessible

  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

Family Room, 1 Queen Bed, Non Smoking

  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

Room, 1 Queen Bed, Non Smoking

  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

Junior Suite, 1 King Bed, Non Smoking

  • 18 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • 18 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking

  • 18 sq m
  • Sleeps 3
  • 1 King Bed

Twin Room, Non Smoking

  • 18 sq m
  • Sleeps 3
  • 2 Twin Beds

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About this property

DoubleTree by Hilton Southampton

Suburban hotel with a 24-hour front desk and a coffee shop
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference center, a coffee shop/cafe, and self parking.
DoubleTree by Hilton Southampton offers 135 accommodations with safes and hair dryers. LCD televisions are featured in guestrooms. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

This Southampton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Renovation of all guestrooms was completed in July 2022.

Our customers tell us they can't get enough of the helpful staff at DoubleTree by Hilton Southampton. During your stay, you'll be within walking distance of University of Southampton. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking and extended parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 3-minute drive from University of Southampton and 7 minutes from Solent University
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center, 13 meeting rooms, and coworking spaces are available.

WiFi is free in public spaces. The business-friendly DoubleTree by Hilton Southampton also features multilingual staff, concierge services, and a fireplace in the lobby. Parking is available for a fee. A complete renovation of DoubleTree by Hilton Southampton was completed in July 2022.

This Southampton hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
DoubleTree by Hilton Southampton has a restaurant on site.
Bracken Place Restaurant - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Bracken Place Bar - This bar serves lunch and dinner. Open daily.
24-hour room service is available.

Languages

English, Italian, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 7.50 per night)
  • Extended parking on site (GBP 24 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 15 for adults and GBP 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bracken Place Bar
  • Bracken Place Restaurant

Things to do

  • TV in common areas

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 13 meeting rooms
  • Business centre
  • Conference centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Grab bar in shower (89 centimetre high)
  • Grab bar near toilet (89 centimetre high)
  • Lift (112 centimetre wide door)
  • Raised toilet seat (43 centimetre high)
  • Roll-in shower (152 centimetre wide)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (102 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LCD TV

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Only dogs are allowed
  • Weight limit: 75 lbs per pet
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 15 for adults and GBP 10 for children
  • Self parking fee: GBP 7.50 per night
  • Extended parking fee: GBP 24.00 per day
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton hotel Southampton
Hilton Southampton
DoubleTree Hilton Hotel Southampton
hotel Hilton Southampton
Southampton Hilton
Southampton Hilton hotel
Southampton hotel
Hilton International Southampton
Hilton Southampton Hotel Southampton
Southampton Hilton International
DoubleTree Hilton Southampton
DoubleTree by Hilton Southampton Hotel
DoubleTree by Hilton Hotel Southampton
DoubleTree by Hilton Southampton Southampton
DoubleTree by Hilton Southampton Hotel Southampton

DoubleTree by Hilton Southampton Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 157 out of 334 reviews
Rating 8 - Good. 86 out of 334 reviews
Rating 6 - Okay. 49 out of 334 reviews
Rating 4 - Poor. 17 out of 334 reviews
Rating 2 - Terrible. 25 out of 334 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

JANET

Travelled with partner
Cold room and cold bar area otherwise good.
Stayed 1 night in Jan 2025

8/10 Good

Adrian

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Hotel accommodation is fine, restaurant is crap
Stayed 1 night in Jan 2025

10/10 Excellent

JASON

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Claudia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice hotel. Lovely dining area. Not enough people at reception (only one). Extremely cold in the room, and even if from reception l have been told that will get warmer if l set up the heating/air con thermostat higher, it didn't get much warmer. I setup the thermostat at 29° and neither in the morning wasn't warm. I am sure that the hotel has other settings at their end and doesn't allowed to get the heat over a certain degree even if you want. Because of that, we had a very unpleasant sleep. Shivering. The breakfast is quite limited, not many vegetables options and the coffee weak. Also freezing in the breakfast area with the air con on maximum. Could blow your hair. I've asked the lady who was dealing with the breakfast to put the air con warmer and drop the fan speed, but didn't last long before to get back. Obsession in this country with cold air all over the places, and going in holiday T 45°
Stayed 1 night in Jan 2025

10/10 Excellent

Anthony

Travelled with family
Liked: Property conditions & facilities
Excellent value.
Stayed 1 night in Jan 2025

2/10 Terrible

Adam

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Danny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed to attend a wedding so didn’t see surrounding area. Hotel was ok needed some upkeep like crack in bath, show screen. Wedding was great 🤗
Stayed 1 night in Dec 2024

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely spacious hotel and great staff
lovely hotel and very friendly staff in the bar and restaurant, was surprised how spacious the lobby/bar and restaurant was. food was excellent. we had our 3 year daughter with us and the staff made her feel welcome. room was very comfortable and i liked the quality of the pillows, plus i asked for 2 extra pillows and they arrived quickly, a special thank you to the operations manager think his name was ben!
Stayed 1 night in Dec 2024

8/10 Good

S

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Mohammed

Stayed 1 night in Dec 2024

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well recommend.
Excellent hotel. A cut above other Double Trees that I’ve stayed in. Will definitely stay there again.
Stayed 1 night in Dec 2024

10/10 Excellent

Sonia

Stayed 1 night in Dec 2024

10/10 Excellent

Sally

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous 2 nights stay over the Christmas period, lovely room and service
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 1 night Dec 2024 room 428. Everything about the hotel was really good, parking, lobby, checking in, the bedroom, etc, the only negative was the bar area. Our ood (Curry) was very mediocre and expensive. Drinks at the hotel are astronomical, 250 ml sauvingion £13.60, pint of larger £6.50. We would definitely stay again but not eat/ drink there.
Stayed 1 night in Dec 2024

10/10 Excellent

Margaret

Stayed 1 night in Dec 2024

4/10 Poor

Pushpa

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Andrew

Stayed 2 nights in Dec 2024

6/10 Okay

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor menu and overpriced. Leaking toilet and bath plug broken both on arrival. Apart from that, it was ok. Premier Inn next time
Stayed 1 night in Dec 2024

10/10 Excellent

Helena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely and modern with great decor and interior. It was clean and the staff were lovely. Our room was spacious. The breakfast had lots of choice too
Stayed 1 night in Dec 2024

10/10 Excellent

MARTYN

Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

6/10 Okay

ILONA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy with the room, however breakfast was terrible.
Stayed 1 night in Nov 2024

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and tge hotel was lovely and comfortable.
Stayed 6 nights in Nov 2024