Holiday Inn Sittingbourne, an IHG Hotel

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Dates

December 2024

January 2025

Daily full breakfast (GBP 12.95 per person)

Overview
Rooms
Location
Policies

Good

Popular amenities

Gym

Bar

Room service

24/7 front desk

Explore the area

70 London Road, Sittingbourne, England, ME10 1NT

AquaManda
4 min walk
Sittingbourne and Kemsley Light Railway
16 min walk
Milton Creek Country Park
3 min drive
London (LCY-London City)
68 min drive

Room options

Standard Room, 1 King Bed, Accessible

Sleeps 2
1 King Bed

Premium Room, 1 King Bed

Sleeps 2
1 King Bed

Premium Room, 1 Double Bed

Sleeps 2
1 Double Bed

Premium Room, 2 Single Beds

Sleeps 2
2 Twin Beds

Standard Room, 1 King Bed

Sleeps 2
1 King Bed

Standard Room, 2 Single Beds

Sleeps 2
2 Twin Beds

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Single Beds, Accessible

Sleeps 2
2 Twin Beds

Standard Room

Sleeps 2
1 Twin Bed

Premium Room

Sleeps 2
1 Twin Bed

Similar properties

Pool

Breakfast included

Spa

Pet-friendly

for 1 night

includes taxes & fees

8 Dec - 9 Dec

About this property

Art Deco hotel with a fitness center and a 24-hour business center

This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite.

Holiday Inn Sittingbourne, an IHG Hotel offers 79 air-conditioned accommodations with safes and coffee/tea makers. These individually decorated and furnished accommodations include desks. A pillow menu is available. Plasma televisions come with pay movies.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Sittingbourne hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn Sittingbourne, an IHG Hotel. During your stay, you're just a quick walk from AquaManda. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.

Free WiFi
Free self parking
Enjoy Mediterranean cuisine while dining at The Coniston Kitchen
Full breakfast served daily for a fee
Services include dry cleaning/laundry, a concierge, and luggage storage
Onsite recreation includes a gym
Just a 4-minute walk from AquaManda and a 2-minute drive from Sittingbourne and Kemsley Light Railway

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and 2 meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 1028 square feet (96 square meters) and includes a conference center. A fitness center, a terrace, and multilingual staff are also featured at the business-friendly Holiday Inn Sittingbourne, an IHG Hotel. Self parking is free.

This 3.5-star Sittingbourne hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7 AM to 9:30 AM.

The Coniston Kitchen - This restaurant specializes in Mediterranean cuisine and serves breakfast and dinner.

The Bar at Coniston - Onsite lobby lounge.

Late night fare is available from 24-hour room service.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Wheelchair-accessible parking available

Food and drink

Full breakfast available for a fee daily 7 AM–9:30 AM: GBP 12.95 per person
1 restaurant and 1 coffee shop/cafe
1 bar
24-hour room service
Coffee/tea in a common area

Restaurants on site

The Coniston Kitchen
The Bar at Coniston

Things to do

Fitness centre

Family friendly

Free cots/infant beds
Laundry facilities
Rollaway/extra beds (surcharge)
Snack bar/deli
Soundproofed rooms

Conveniences

Ballroom
Banquet hall
Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Wedding services

Business services

24-hour business centre
Conference centre (1028 square feet of space)
Meeting rooms - 2

Outdoors

Terrace

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Smoke-free property

Room amenities

Bedroom

Air conditioning
Bed sheets
Blackout drapes/curtains
Free cots/infant beds
Pillow menu
Rollaway/extra beds (surcharge)

Bathroom

Free toiletries
Hairdryer
Private bathroom
Shower/bath combination
Towels

Entertainment

Films for purchase
Plasma TV

Food and drink

Coffee/tea maker
Electric kettle

Connecting rooms available
Desk
Individually decorated
Individually furnished
Safe
Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for GBP 20.0 per stay.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: approximately GBP 12.95 per person
Rollaway bed fee: GBP 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Coniston

Best Western Coniston Hotel

Coniston Best Western

Coniston Hotel Sittingbourne

Coniston Hotel

Coniston Sittingbourne

Holiday Inn Sittingbourne Hotel

Holiday Inn Sittingbourne

Holiday Sittingbourne, An Ihg

Holiday Inn Sittingbourne an IHG Hotel

Holiday Inn Sittingbourne, an IHG Hotel Hotel

Holiday Inn Sittingbourne, an IHG Hotel Sittingbourne

Holiday Inn Sittingbourne, an IHG Hotel Hotel Sittingbourne

Holiday Inn Sittingbourne, an IHG Hotel Reviews

7.8

Good

8.6/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

10/10 Excellent

iulian

23 Aug 2024

Stayed 1 night in Aug 2024

8/10 Good

Shaun

Business traveller

15 Aug 2024

Liked: Cleanliness, staff & service, room comfort

Disliked: Property conditions & facilities

Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

7 Aug 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible hotel

This was the worst hotel stay I have experienced. No aircon, broken and was told it wouldn’t be fixed until Jan! No hot water and the toilet didn’t flush properly. Dogs barking outside all night. Terrible. Avoid at all costs.

Stayed 1 night in Aug 2024

10/10 Excellent

Arshad

7 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel but no AC

Stayed 1 night in Jul 2024

4/10 Poor

Joseph

29 Jul 2024

Liked: Cleanliness

Disliked: Room comfort

Death by Pigeon.

We booked a standard room for a couple, when we arrived we had been allocated a twin room…not awful but not a great start to a lovely weekend away. The air con was broken…which we were informed of at check in but, no alternative was offered, a room with a window that could open AND let in air…more on this. It has been a very warm weekend, outside temps hitting close to 30 degrees. The room did have a window but it opened into a small atrium used for storage and, it seems, a group of pigeons who were trapped in there. So the view was of a wall and some empty water bottles, with a window that opened into a small space with a glass room that let air hotter than the sun into the room. No cold water offered or any extra fans…we did have one but the plug sockets don’t exist on the side of the room with the beds in. Finally, room 134 is opposite an office…presumably the house keeping staff office, both mornings we were woken by groups of staff being very loud outside and with us being able to hear their loud and inappropriate conversations with their office door open…probably because they were also very hot in there too 🙄 All in all, it was horrendous. Unbearably hot, pigeons throwing themselves at a glass roof all night and loud staff. It’s a shame because the hotel itself is actually lovely with gardens and is in a great location.

Stayed 2 nights in Jul 2024

8/10 Good

Rosalba

27 Jul 2024

Stayed 1 night in Jul 2024

6/10 Okay

Rosalba

Travelled with family

27 Jul 2024

Liked: Cleanliness, staff & service

Communal areas are good but rooms smell of damp.

Stayed 2 nights in Jul 2024

10/10 Excellent

Jonathan

Business traveller

25 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

6/10 Okay

RICHARD

19 Jul 2024

Stayed 1 night in Jul 2024

4/10 Poor

Sam

Travelled with partner

17 Jul 2024

Liked: Amenities

Disliked: Property conditions & facilities

The break was spoilt by the fact that the hotels air conditioning was not working. The room we were placed in was unbearably hot to the point that it made us feel unwell. We had a single fan which offered some relief but only to one side of the bed. There wasnt a socket at the other side of the bed, so the offer of an extra fan was futile. When we spoke with reception about the problem, they acknowledged it was an ongoing problem for rooms where the windows didnt open. They said we should imagine how the cleaners felt who had to work in there. It's a bit irrelevant to us really considering that we had paid to stay in the room. The room itself was clean and had all that was needed, the tv was a little on the small side but did the job. A fridge would have been a nice touch as the drinks we had were soon too warm to be palatable. The sink in the bathroom has a design flaw, so when the tap is turned on the water hits the front of the basin and soaks the person stood washing their hands. Luckily we had a spare change of clothing! The shower was a disaster. In the middle of the night it turned itself on. The sound of running water was loud enough to wake us and was a bit unsettling. The next morning looking forward to a shower after a night in the sauna room, we found that the temperature lever was broken and that it was set to ice cold. If it was a couple of degrees warmer it would probably have been a relief but it was really just too cold to be bearable.

Stayed 1 night in Jul 2024

2/10 Terrible

Steve

14 Jul 2024

Disliked: Property conditions & facilities

Stayed 1 night in Jul 2024

2/10 Terrible

Ian

7 Jul 2024

Liked: Staff & service

Disliked: Property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

2/10 Terrible

lee

4 Jul 2024

Stayed 2 nights in Jul 2024

4/10 Poor

Daniel

Business traveller

2 Jul 2024

Liked: Staff & service

Disliked: Property conditions & facilities, room comfort

Stayed 1 night in Jun 2024

2/10 Terrible

Emma

30 Jun 2024

Liked: Cleanliness, staff & service

Disliked: Amenities, property conditions & facilities

The staff, were lovely, I felt really sorry for them as they seemed understaffed. They tried their best. The first room I stayed in was absolutely fine. The fact that the air conditioning did not work for the only and most hottest part of the year well probably get was unfortunate for me!!! The key cards, I had to keep , reactivating every day , to actually get back in room !! Then the shower was cold, and I mean ice cold! No hot water or pressure. So cold, but I was wet, so continued, ended up with a splitting headache. Complained. And was upgraded, with the promise of a warm shower in the morning. This room also had no air conditioning working and unbelievably as an executive room ,it also had no windows to open. Even hotter.... Morning shower that was guaranteed, did not happen , same again. This time I was able to use a dressing gown, and call reception , who sent the caretaker. After four visits to room shower was fixed. I missed breakfast , so ordered porridge. This was rice pudding ,that arrived, nice but definitely not porridge. Decided Saturday morning to come home. I couldn't bear another hot night and wanted my own cool bedroom and my own bed. I won't be staying here again. Very stressful. A very needed holiday, should not be that.

Stayed 7 nights in Jun 2024

8/10 Good

Stuart

Business traveller

21 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2024

4/10 Poor

David

Business traveller

19 Jun 2024

Disliked: Staff & service, property conditions & facilities

Stayed 1 night in Apr 2024

4/10 Poor

Steve

Business traveller

17 Jun 2024

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities, room comfort

Stayed 2 nights in Jun 2024

10/10 Excellent

Lee

2 Jun 2024

Stayed 4 nights in May 2024

6/10 Okay

Alexandra

Travelled with group

2 Jun 2024

Liked: Cleanliness

Disliked: Property conditions & facilities

Hotel needs updating.

Stayed 1 night in Jun 2024

4/10 Poor

steve

1 Jun 2024

Stayed 5 nights in May 2024

2/10 Terrible

Verified traveller

Business traveller

16 May 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

AWFUL

I arrived for my booked and paid for stay, to be told they had no rooms available and i was turned away. The staff are appallingly rude and i will be taking this further

Stayed 1 night in May 2024

10/10 Excellent

janet

Travelled with family

13 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

great staff great parking

Stayed 2 nights in May 2024

4/10 Poor

Verified traveller

Travelled with family

13 May 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Disappointing stay

Our stay was disappointing. The room had a bad smell like garbage on entry the window was open. The bathroom had obviously had a leak previously and the was a huge stain on the ceiling(see pic) also the shower had some sort of brown liquid leaking down the tiles which was really unpleasant and I therefore didn’t use the shower(see pic). Overall a poor quality room that obviously needs maintenance.

Stayed 1 night in May 2024

8/10 Good

Zoe

Business traveller

10 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

7/10

Overall facilities were nice with a nice garden area at the front reception. Room wise I wasn’t happy as it had a musty smell like damp as shower is pretty much adjacent to the bed.

Stayed 3 nights in May 2024