Albrighton Hall Hotel and Spa, a member of Radisson Individuals

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Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

Hot tub

Explore the area

Ellesmere Road, Albrighton, Shrewsbury, England, SY4 3AG

AMF Bowling
4 min drive
Harry Hotspur
4 min drive
Yorton Station
13 min drive
Chester (CEG-Hawarden)
72 min drive

Room options

Superior Room

Sleeps 4
1 King Bed

Premium Room

Sleeps 2
1 King Bed

Superior Room

Sleeps 2
2 Twin Beds OR 1 King Bed

Suite

Sleeps 2
1 King Bed

Individually furnished, desk, iron/ironing board, free cots/infant beds

Standard Room

Sleeps 2
1 King Bed OR 2 Twin Beds

Junior Suite

Sleeps 4
1 King Bed

Premium Room

Sleeps 4
1 King Bed

Standard Room

Sleeps 2
1 King Bed

Similar properties

Breakfast included

Pet-friendly

Parking included

Free WiFi

for 1 night

includes taxes & fees

1 Jan - 2 Jan

About this property

Hotel in Shrewsbury with a full-service spa and a fitness center

A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.

Albrighton Hall Hotel and Spa, a member of Radisson Individuals offers 87 accommodations with complimentary bottled water and coffee/tea makers. Each accommodation is individually furnished. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Orchid Rooms has massage/treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures.

Our customers tell us they can't get enough of the breakfast at Albrighton Hall Hotel and Spa, a member of Radisson Individuals. During your stay, you're just a quick walk from The Adventure Rope Course. Enjoy features like free WiFi in public areas and free self parking, plus a full-service spa.

Free WiFi
Free self parking
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
English breakfast served daily for a fee
Take a swim in the indoor pool or soak in the spa tub
Treat yourself to facials, body scrubs, or massages at The Orchid Rooms
Services include dry cleaning/laundry, luggage storage, and wedding services
Onsite recreation includes a gym, a steam room, and a sauna
Guests have good things to say about the accommodations for the cleanliness and spaciousness
Steps from The Adventure Rope Course and a 4-minute drive from Hawks on Walks

Albrighton Hall Hotel and Spa, a member of Radisson Individuals offers its guests a full-service spa, an indoor pool, and a spa tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 9505 square feet (883 square meters) and includes conference space. A fitness center, a sauna, and spa services are also featured at the business-friendly Albrighton Hall Hotel and Spa, a member of Radisson Individuals. Free self parking is available. A complete renovation of Albrighton Hall Hotel and Spa, a member of Radisson Individuals was completed in 2016.

This 4-star Shrewsbury hotel is smoke free.

For a fee, guests can enjoy English breakfast daily from 7:30 AM to 9:30 AM.

The Oak Room - This restaurant serves breakfast, lunch, dinner, and light fare.

24-hour room service is available.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site

Food and drink

English breakfast available for a fee daily 7:30 AM–9:30 AM: GBP 18.95 per person
1 restaurant
1 bar
24-hour room service

Restaurants on site

The Oak Room
1630 Bar

Things to do

Fitness centre
Full-service spa
Indoor pool
Sauna
A hot tub
Steam room

Family friendly

Free cots/infant beds
Indoor pool
Laundry facilities

Conveniences

Ballroom
Banquet hall
Front-desk safe
Water dispenser

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Wedding services

Business services

Conference space (9505 square feet)
A meeting room

Outdoors

Garden
Terrace
Vegetable garden

Spa

Body scrubs
Body treatments
Facials
Manicures and pedicures
Massages
Massage/treatment rooms

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Upper floors accessible by stairs only
Wheelchair-accessible (may have limits)

Annual offsets purchased for at least 10% of carbon footprint
At least 80% of lighting from LEDs
At least 80% of food locally sourced
At least 80% organic food
Biodegradable coffee stirrers
Biodegradable drinking straws
Comprehensive recycling policy
Double-glazed windows
Humane treatment of captive wild animals
Local culture and ecosystem education
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drinks bottles
No plastic water bottles
Reusable cups only
Reusable tableware only
Smoke-free property
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Bed sheets
Free cots/infant beds
Heating

Bathroom

Bath or shower
Eco-friendly toiletries
Hairdryer
Private bathroom
Towels

Entertainment

0-inch flat-screen TV
TV channels

Food and drink

Coffee/tea maker
Electric kettle
Free bottled water

Bulk dispenser for toiletries
Connecting rooms available
Desk
Desk chair
Eco-friendly cleaning products provided
Energy-saving switches
Individually furnished
Iron/ironing board
LED light bulbs
Phone
Recycling
Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in fee: GBP 20

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

A damage deposit of GBP 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for English breakfast: approximately GBP 18.95 per person
Early check-in fee: GBP 20 (subject to availability)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

Front desk staff will greet guests on arrival.

We should mention

Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Albrighton Hotel

Hotel Albrighton

Hotel Mercure Shrewsbury

Mercure Albrighton Hall

Mercure Albrighton Hall Hotel

Mercure Albrighton Shrewsbury

Mercure Hotel Shrewsbury

Mercure Shrewsbury Albrighton

Mercure Shrewsbury Albrighton Hall

Mercure Shrewsbury Albrighton Hall Hotel

Accor Albrighton Hall Hotel Shrewsbury

Albrighton Hall Hotel

Mercure Albrighton Hall Hotel Shrewsbury

Mercure Shrewsbury Albrighton Hall Hotel Spa

Albrighton Hall Hotel and Spa, a member of Radisson Individuals Reviews

8.0

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

8/10 Good

Stewart

Business traveller

18 Sept 2024

Ok done a job

Beds very uncomfortable given that it was a premier room and pillows are the cheapest BM specials, food services ce was slow as was check in due to server / IT issues, I find it ridiculous that breakfast booked the evening before is £11 and not n the morning £18 why?

Stayed 1 night in Sep 2024

10/10 Excellent

Stuart

16 Sept 2024

Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

15 Sept 2024

We had a nice stay and the hotel communal areas were lovely. The food was really nice. The pianist playing the keyboard in the bar was brilliant. Our bathroom had not been cleaned when we went in our room, however it was sorted as soon as I mentioned it while we were in the spa. The sink leaked the whole time we were there and therefore water on the floor. The windows were covered in a kind of opaque covering which was clearly old and peeling off. The paintwork was filthy. As we were only there overnight it did not spoil my time there although the wet floor was annoying.

Stayed 1 night in Sep 2024

8/10 Good

GEORGE

15 Sept 2024

Liked: Cleanliness, property conditions & facilities, room comfort

A relaxing short stay.

Stayed here years ago with family, and decided to stay again with my partner. Restaurant and bar are great, with excellent pool/thermal spa services. Breakfast is a must. Only negative was service in all areas wasn't the best...may have been understaffed due to a wedding at the same time however.

Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

15 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The Mercure sal Brighton was excellent and I would stay again however one thing really let it down and that was the mattress, I bruised my let on the metal spring which was covered only by a thin cotton. The mattress is obviously past it's best as the springs poked out even when laying on it. Really not what you expect from a hotel of this calibre.

Stayed 2 nights in Sep 2024

8/10 Good

George

Business traveller

11 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2024

2/10 Terrible

Charlotte

9 Sept 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

Terrible Place from outside the hotel and grounds beautiful the building itself is pretty but unclean. Found dead flies on bedroom floor so room couldn't have been cleaned prior bought it to the attention of reception staff which they moved us to another bedroom which bought a major problem as my husband took bags to new room walking in realised the room was already occupied as he heard someone say hello from bathroom within the bedroom also seen persons belongings I've NEVER come across such a BIG error in a hotel before and all we were given after all these mistakes were two free drinks but when my husband got to bar man who was serving him stated he is only allowed beer or wine which is disgusting due to all these major errors you believe hotel would offer alot more as these errors were of the hotel. Had a unsettled night sleep bed uncomfortable. Also Breakfast was terrible when it came to variety if you don't eat Pork you have no alternative.

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with group

8 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Some of the rooms are quite dated but understandably a hotel of that size cannot be continuously modern!

Stayed 2 nights in Sep 2024

8/10 Good

Leica

7 Sept 2024

Liked: Staff & service, amenities

Disliked: Cleanliness

The hotel is in beautiful grounds & surroundings. Theres plenty of parking & not too far to actual hotel with your luggage. The red carpet welcome to reception is a nice luxurious touch. Staff are extremely welcoming & friendly in the restaurant, reception & bar area. It is a characterful old beautiful building. Our room wasnt clean though thick dust behind the radiators & headboard, in the corners of the rooms, plenty of 8 legged lodgers & their webs, which clearly havent been cleaned in weeks not just days, there were dirt & dust on the bathroom bin, bath panel & in general. The shower whilst in use kept losing its pressure on & off every 10 seconds which was annoying. Toiletries are a nice smell & feel luxurious. Kettle, tea/coffee facilities were nice however there were no milk replenishment the following day so we had to come down to reception to ask for some more which isnt in the same building, we were put in the station masters house not in the main building. Breakfast was everything you could ask for & it was lovely 5*. Room 1 * im afraid. We had afternoon tea here & the gentleman was lovely & asked a few times if there was anything else we wanted, it was lovely - homemade cakes & sandwiches. Spa is large & pool nice & warm, plenty of space for people, hot tub nice & hot as was sauna & steam room. Towels given at spa reception. You can help yourself to tea/coffee/ water too. We would return though but would want to be in the main building.

Stayed 2 nights in Sep 2024

8/10 Good

Debbie

7 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lovely hotel and the staff were very polite and attentive. We just would have appreciated a warm shower as there was not hot water.

Stayed 1 night in Sep 2024

10/10 Excellent

PHILIPPE

Business traveller

6 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2024

8/10 Good

Jonathan

Business traveller

6 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2024

4/10 Poor

Darren

5 Sept 2024

Stayed 2 nights in Aug 2024

10/10 Excellent

Jason

4 Sept 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

4 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

September stay

Brilliant stay, spa was great, my only gripe would be the bar was a little expensive but will be back again

Stayed 1 night in Sep 2024

4/10 Poor

Gavin

1 Sept 2024

Liked: Cleanliness, amenities, property conditions & facilities

The venue is amazing and set in beautiful grounds. The bar and restaraunt offered good value and options. Staff at breakfast never asked if all was ok with breakfast. Reception staff on checking out never asked if all was ok with the stay! Upon relaying our issue to the member of staff, no apology was given, just an acceptance of our feedback. The main issue was that the guests in the rooms in our immediate vicinity were loudly knocking on doors, allowing doors to slam shut after 1am and having very loud conversations in the corridor, this behaviour repeated at several times throughout the night.

Stayed 1 night in Aug 2024

2/10 Terrible

Chloe

Business traveller

31 Aug 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I was initially impressed on arrival, but that quickly changed upon entering the building. I received poor directions to my room from a staff member who was confusedly reading a map. The room was outdated, dirty, and stuffy, with minimal and old electronics. After unpacking, I got ready for a shower and was mortified when another guest entered my room—we had been given the same key card! The receptionist then entered and insisted I pack up and return to reception, only to send me back to the same room. When my key card didn’t work on return, I headed back to reception with my belongings again, and they offered me the other room and a welcome drink as an apology. The new room was even worse: orange stains on the bath walls, dirty floors, damaged doors, and an overall unkempt appearance. I needed to work before an early meeting, but the Wi-Fi didn’t reach my room and there was no phone signal, leaving me unable to find another hotel. Feeling unsafe, uncomfortable and extremely dissatisfied, I decided to check out. By this time, it was 10 p.m., and the receptionist was indifferent to my decision to leave just an hour after check-in. The car park was pitch black with no lighting, making it difficult to navigate with my belongings, and I struggled to get out of the car park due to the darkness. I travel often for work, and this was by far my worst experience. Avoid this hotel at all costs!

Stayed 2 nights in Aug 2024

10/10 Excellent

Emma

29 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I absolutely love staying here. Yes, some parts are a bit tired (only the gym and equipment!), but that doesn't affect the stay, the friendliness or the quality. The breakfasts are lovely, as are the staff. I love staying here.

Stayed 2 nights in Aug 2024

10/10 Excellent

Jonathan

Business traveller

29 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

8/10 Good

Rebecca

28 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

2 day gettaway

Lovely hotel. Nice setting. Most of the food was excellent. Friendly staff. Nice pool, sauna etc Dodgy shower in our room.

Stayed 2 nights in Aug 2024

10/10 Excellent

David

27 Aug 2024

Liked: Cleanliness, property conditions & facilities

Very happy

Stayed 1 night in Aug 2024

4/10 Poor

Peter

Travelled with partner

27 Aug 2024

Need to be told in advance not to take your luggage to reception. I lugged two heavy suit cases to reception to find my room was back outside and a further 60 metres. No offer of help

Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

25 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2024

2/10 Terrible

Samantha

25 Aug 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The Room was dirty, found long hairs in the bed and in the bathroom. Bathroom blind hadn’t been cleaned in a very long time-(dead bugs on it) Screw on the floor, cobwebs everywhere. Some staff were lovely and helpful other staff just ignored the fact you were standing there waiting to be served. Check in took a long time over the time stated due to the room not being ready. Didn’t looked hoovered. Loud noises coming from the pipes- in the stable house, (noticed more in the late evening up untill 11pm). Shower was disgraceful. Won’t stay here again.!

Stayed 1 night in Aug 2024