Holiday Inn London - Shepperton by IHG - Reviews, Photos & Rates

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Where to?

Dates

March 2025

April 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

Parking available
Pet-friendly

Explore the area

Felix Lane, Shepperton, England, TW17 8NP

Shepperton Marina
‪4 min walk‬
Kempton Racecourse
‪6 min drive‬
Brooklands Museum
‪10 min drive‬
London (LHR-Heathrow)
‪39 min drive‬

Room options

Standard Room, 1 Double Bed, Accessible

Sleeps 2
1 Double Bed

Standard Room, 2 Single Beds

19 sq m
Sleeps 2
2 Twin Beds

In-room safe, desk, blackout curtains, iron/ironing board

Premium Room, 1 Double Bed with Sofa bed

22 sq m
Sleeps 4
1 Double Bed and 1 Double Sofa Bed

Premium Room, 1 Double Bed

Sleeps 2
1 Double Bed

Suite, 1 King Bed

39 sq m
Sleeps 4
1 King Bed

Premium Room

Sleeps 2
1 Twin Bed

Standard Room, 1 Double Bed

19 sq m
Sleeps 2
1 Double Bed

Standard Room

Sleeps 2
1 Twin Bed

Similar properties

Pool
Hot tub
Free WiFi
Restaurant

for 1 room

includes taxes & fees

15 Mar - 16 Mar

About this property

Holiday Inn London - Shepperton by IHG

Suburban hotel with a fitness center and a sauna

Along with an indoor pool, this hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a conference center are onsite.

Holiday Inn London - Shepperton by IHG offers 184 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Shepperton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn London - Shepperton by IHG. During your stay, you're just a quick walk from Thames River. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant. This property offers pet-friendly amenities like food and water bowls.

Free WiFi
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Buffet breakfast served daily for a fee
Self parking available for a fee
Take a swim in the indoor pool or soak in the hot tub
Services include dry cleaning/laundry, a porter, and luggage storage
Onsite recreation includes a gym, a steam room, and a sauna
Just a 3-minute walk from Thames River and 11 minutes by car from Hampton Court Palace
Dogs welcome for a fee (restrictions apply)
Pet-friendly amenities are available, including food and water bowls

As a guest of Holiday Inn London - Shepperton by IHG, you'll find an indoor pool, a hot tub, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 2691 square feet (250 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn London - Shepperton by IHG. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Shepperton hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

In The Wings - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

24-hour room service is available.

Languages

English, French, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking on site (GBP 8 per day)
Wheelchair-accessible parking available

Food and drink

Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: GBP 16.95 per person
1 restaurant
1 bar
24-hour room service
Coffee/tea in a common area

Restaurants on site

In The Wings

Things to do

Fitness centre
Indoor pool
Sauna
A hot tub
Steam room

Family friendly

Indoor pool
Laundry facilities

Conveniences

ATM/banking services
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Vending machine

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Wedding services

Business services

Business centre
Computer station
Conference centre (2691 square feet of space)
Meeting rooms

Outdoors

Garden
Terrace

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices available
Braille signage
Lift
Hardwood flooring in public areas
Thin carpet in public areas
Wheelchair-accessible business centre
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible (may have limits)

Designated smoking areas
TV in lobby

Room amenities

Bedroom

Air conditioning
Bed sheets
Blackout drapes/curtains
Pillow menu

Bathroom

Free toiletries
Hairdryer
Private bathroom
Shower/bath combination
Towels

Entertainment

32-inch LCD TV
Premium channels
Satellite channels

Food and drink

Coffee/tea maker
Electric kettle

Connecting rooms available
Desk
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets: GBP 30 per pet, per night
Only dogs are allowed
Maximum 1 (weight limit: 49 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately GBP 16.95 per person
Self parking fee: GBP 8 per day
Pet fee: GBP 30 per pet, per night
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

We should mention

Pool access available from 6:30 AM to 9:00 PM.
Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Holiday Inn London Hotel Shepperton

Holiday Inn London Shepperton

Holiday Inn Shepperton

Holiday Inn Shepperton London

London Shepperton

London Shepperton Holiday Inn

Shepperton Holiday Inn

Shepperton London

Holiday Inn London-Shepperton Hotel Shepperton

Holiday Inn London Shepperton Hotel

Holiday London Shepperton

London Shepperton By Ihg

Holiday Inn London Shepperton

Holiday Inn London Shepperton an IHG Hotel

Holiday Inn London - Shepperton by IHG Hotel

Holiday Inn London - Shepperton by IHG Shepperton

Holiday Inn London - Shepperton by IHG Hotel Shepperton

Holiday Inn London - Shepperton by IHG Reviews

8.0

Very good

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Excellent

Gillian

1 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel stay

Lovely hotel, nice atmosphere,pleasant staff, nice bar area, and comfortable room,

Stayed 2 nights in Nov 2024

10/10 Excellent

Zoe

Business traveller

26 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Nov 2024

10/10 Excellent

Jo

Travelled with family

17 Nov 2024

Stayed 1 night in Nov 2024

8/10 Good

richard

Business traveller

14 Nov 2024

Liked: Cleanliness, staff & service, room comfort

Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Business traveller

12 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2024

10/10 Excellent

Mrs Kehinde

Travelled with family

12 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2024

10/10 Excellent

John

12 Nov 2024

Stayed 2 nights in Nov 2024

4/10 Poor

G S

Business traveller

5 Nov 2024

Liked: Staff & service, amenities, property conditions & facilities

Room not clean, very noisy doors just outside the room and breakfast was terrible.

Stayed 1 night in Nov 2024

10/10 Excellent

Jozef

Business traveller

4 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Oct 2024

8/10 Good

Lookman

Travelled with partner

2 Nov 2024

Liked: Cleanliness, amenities

Old but still well maintained

Stayed 1 night in Nov 2024

10/10 Excellent

Sheila

31 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Brilliant renovations

Stayed 1 night in Oct 2024

10/10 Excellent

Derry

Business traveller

31 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Needs met

It met my needs

Stayed 1 night in Oct 2024

8/10 Good

jack

30 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was quiet and a pretty scenic location just a bit inaccessible without a car

Stayed 2 nights in Oct 2024

4/10 Poor

Mark

Travelled with family

27 Oct 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Under staffed expect delays

I was ahead of the queue so did not have to wait long but 1 person on check in peak time and a lot of people at the back of me. Got to the room no sofa bed made up for our some no bedding rang house keeping and reception twice no answer . After an hour I went down to see them yes I will sort said the beleaguered receptionist , he did not an hour later after multiple calls house keeping answered . “Are you in a hurry because we have only one team member on and a lot of will to do hotels full. .” No it’s ok we will go eat and you can access the room” An hour later not done , approaching 9.30 it was done all fine. Meal was better than last year same event , breakfast was great usual holiday inn style.

Stayed 1 night in Oct 2024

4/10 Poor

Paul

Business traveller

24 Oct 2024

Liked: Cleanliness

Disliked: Staff & service

Bad sray

Not the best stay, long wait for food when others were served before me. Same glass used when ordering fresh despite asking for fresh!. Room - inter joining room heard my neighbour snoring all night, not good. After my morning shower I had to mop the floor as the as the rubber on the glass screen had failed. I’m sorry to say I won’t return.

Stayed 1 night in Oct 2024

8/10 Good

richard

Business traveller

9 Oct 2024

Liked: Cleanliness, staff & service, amenities

Room TV kept going back to standby mode, so moved to another room. had dinner in bar area, had to wait a long time for meal. also was auto charged 10% gratuity on top of meal ! not happy with this.

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family

3 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent accommodations, modern decor, clean, great ammenities, great breakfast and service, and perfect location for us. ALL the staff we dealt with were amazing.

Stayed 3 nights in Sep 2024

6/10 Okay

Michael

Travelled with family

29 Sept 2024

Liked: Cleanliness, amenities

Hotel communal areas are nice. Rooms a bit tatty in places. Sofa bed not made up for children on arrival. Weren't told to register our car on checking in as it was written on the form but told when checking out we should have entered it on the screen when we arrived so we'll get a fine and that we should have read the parking sign small print when we arrived? Apparently we can have the fine annulled. Breakfast and dinner gokd with great service.

Stayed 2 nights in Sep 2024