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"The hotel is five stars the owner was overlooking all aspects and nothing was to much trouble. His attention to detail was amazing. We will certainly ... " More
4 Sep 2023 by David (Owner & Manager)
Many thanks indeed for your very kind review. We are so glad that you enjoyed your stay with us. Arielle & I look forward to welcoming you again to Haven Hall Hotel. Best Wishes. David (owner & manager)
Haven Hall offers its guests a seasonal outdoor pool, an outdoor tennis court, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The luxury Haven Hall also features a terrace, a garden, and concierge services. A train station pick-up shuttle and A train station drop-off shuttle are free. Free self parking is available. A complete renovation of Haven Hall was completed in June 2017. Smoking is allowed in designated areas at this 5-star Shanklin hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Haven Hall offers 14 air-conditioned accommodations with laptop-compatible safes and espresso makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 51-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include dressing gowns, slippers, designer toiletries and hairdryers. This Shanklin hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Haven Hall has a restaurant on site.
Recreational amenities at the hotel include an outdoor tennis court, a sauna and a seasonal outdoor pool.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the train station. To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 8:00 AM - 9:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours.
Haven Hall offers transfers from the train station. Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. The front desk at this property is open daily from 8:00 AM - 9:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, debit cards, cash and mobile payments. On-site parties or group events are strictly prohibited. This property uses solar energy, plus eco-friendly cleaning products.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
