Best Western Shaftesbury The Royal Chase Hotel

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Where to?

Dates

April 2025

May 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

24/7 front desk
Bar
Room service

Explore the area

Royal Chase Roundabout, Shaftesbury, England, SP7 8DB

Gold Hill Museum
‪16 min walk‬
Shaftesbury Abbey Museum and Garden
‪18 min walk‬
Longleat Safari and Adventure Park
‪31 min drive‬
Bournemouth (BOH-Bournemouth Intl.)
‪57 min drive‬

Room options

Comfort Room, 2 Single Beds, Non Smoking

Sleeps 2
2 Twin Beds

Superior Room, 1 King Bed, Non Smoking

Sleeps 2
1 King Bed

Executive Room, 1 King Bed, Non Smoking

Sleeps 2
1 King Bed

Family Room, Multiple Beds, Non Smoking

Sleeps 3
1 Double Bed and 1 Twin Bed

Comfort Room, 1 Double Bed, Non Smoking

Sleeps 2
1 Double Bed

Comfort Room, 1 Single Bed, Non Smoking

Sleeps 1
1 Twin Bed

Similar properties

Parking included
Free WiFi
Restaurant
Business services

for 1 room

includes taxes & fees

28 Apr - 29 Apr

About this property

Hotel in Shaftesbury with a sauna and a 24-hour front desk

Along with an indoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, 24-hour room service, and conference space.

Best Western Shaftesbury The Royal Chase Hotel offers 32 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with digital channels.

Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a sauna.

Our customers tell us they can't get enough of the helpful staff at Best Western Shaftesbury The Royal Chase Hotel. During your stay, you'll be within walking distance of Cranborne Chase and the West Wiltshire Downs. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.

Free WiFi
Free self parking
Enjoy British cuisine while dining at Byzant
Cooked-to-order breakfast served daily for a fee
Take a swim in the indoor pool
Amenities include a front-desk safe, 6 meeting rooms, and conference space
Onsite recreation includes a sauna
Guests have great things to say about the helpful staff and the clean accommodations
12 minutes by foot from Cranborne Chase and the West Wiltshire Downs and a 2-minute drive from Gold Hill Museum

Best Western Shaftesbury The Royal Chase Hotel offers its guests an indoor pool and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 3875 square feet (360 square meters) and includes conference space. A library, a terrace, and a garden are also featured at the business-friendly Best Western Shaftesbury The Royal Chase Hotel. Self parking is free.

This 3-star Shaftesbury hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:30 AM to 9:30 AM.

Byzant - This restaurant specializes in British cuisine and serves dinner only.

24-hour room service is available.

Languages

English, French, Romanian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site

Food and drink

Daily cooked-to-order breakfast available 7:30 AM to 9:30 AM for a fee: GBP 13.50 per person
A bar/lounge
A restaurant

Restaurants on site

Byzant

Things to do

Indoor pool
Library
Sauna
TV in common areas

Family friendly

Indoor pool

Conveniences

24-hour front desk
Luggage storage
Safe at front desk

Guest services

Housekeeping (daily)

Business services

3,875 square feet of conference space
6 meeting rooms
Computer station

Outdoors

Garden
Terrace

Accessibility

No lift

Room amenities

Bedroom

Premium bedding

Bathroom

Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided

Entertainment

Flat-screen TV with digital channels

Food and drink

24-hour room service
Coffee/tea maker
Electric kettle

Connecting rooms available
Desk
Heating
Iron/ironing board
Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed: New Year's Eve and New Year's Day.

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for cooked-to-order breakfast: approximately GBP 13.50 per person
Pool fee: GBP 5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Front desk staff will greet guests on arrival at the property.

We should mention

Pool access available from 7:00 AM to 9:30 PM.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Royal Chase Hotel Shaftesbury

Shaftesbury The Royal Chase

Best Western Royal Chase Shaftesbury

Best Western Shaftesbury The Royal Chase Hotel Hotel

Best Western Shaftesbury

BEST WESTERN The Royal Chase Hotel Shaftesbury, Dorset

Best Western Shaftesbury The Royal Chase Hotel Shaftesbury

Best Western Shaftesbury The Royal Chase Hotel Hotel Shaftesbury

Best Western Shaftesbury The Royal Chase Hotel Reviews

8.0

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

6/10 Okay

Steven

13 Jan 2025

Stayed 1 night in Oct 2024

10/10 Excellent

Nicola

Travelled with family

12 Jan 2025

Liked: Amenities

Comfort, nice staff and surroundings.

Stayed 2 nights in Jan 2025

10/10 Excellent

Marek

10 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Very good quality

Stayed 1 night in Jan 2025

8/10 Good

Tina

Travelled with partner

9 Jan 2025

Liked: Cleanliness, staff & service

The reception staff were lovely. The man who welcomed us on arrival was particularly helpful and cheerful. The lady on reception was very helpful too…especially dealing with a slightly awkward situation with a man who thought he had left belongings in our room! The hotel itself is a bit ‘tired’ and could do with a bit of an upgrade. But, saying that, our room was clean and tidy and the king size bed was very comfortable in the ‘double room’ we booked. We used the swimming pool and sauna which was an added bonus. Again, the area was a bit ‘tired’ but we enjoyed it. We decided to use the shower in our room as the ones in the changing rooms smelt a bit. The food from the restaurant we had was particularly nice and so was the cooked breakfast. There was a really good choice. Overall, we enjoyed our stay.

Stayed 2 nights in Jan 2025

10/10 Excellent

BERYL ANN

Travelled with partner

3 Jan 2025

Liked: Cleanliness, staff & service, amenities

Location perfect for visiting our Son & family for Christmas, which is10 minutes walk away.

Stayed 3 nights in Dec 2024

8/10 Good

Verified traveller

31 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 night stay in Shaftesbury

View from room 22 was over front with car park and then fairly busy road. Staff were courteous and helpful. Pool was lovely albeit kidney shaped. Parking was plentiful and had 2 disabled places much to our relief beside front entrance. No lift and steep stairs to first floor. Breakfast was plentiful and of great variety. Would stay again. Only problem was an alarm on next door room going off at 5.30am for 20 minutes. Apparently guest had left it minutely ajar. Tried phoning reception ONLY ansaphone not good enough when states reception open 24/7 and we were not sure what to do. Thankfully guest returned after 20 minutes and closed door.

Stayed 2 nights in Dec 2024

6/10 Okay

Joseph

28 Dec 2024

Everything in the hotel took me back to my younger days and set us off a reminiscing about the 1990's. There are some nods to the 21st century but luckily they don't get in the way. The only downside is that the bathroom could have used some black mould remover in places. If you're looking for a class of 1997 reunion venue I would highly recommend this hotel.

Stayed 1 night in Dec 2024

10/10 Excellent

Diane

21 Dec 2024

Stayed 2 nights in Dec 2024

8/10 Good

Margaret

15 Dec 2024

Pleasant staff. Room warm. Bed comfortable and clean. Furnishings very tired and dated.

Stayed 1 night in Dec 2024

8/10 Good

Roger

Business traveller

12 Dec 2024

Liked: Staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2024

8/10 Good

Claire

Travelled with partner

7 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice stay

Stayed 1 night in Dec 2024

6/10 Okay

Sue

2 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Amenities

It's a beautiful hotel but it just felt a little underwhelming.

Stayed 1 night in Nov 2024

8/10 Good

Richard

1 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed that there was a charge for pool and sauna each day - we didn’t use it

Stayed 2 nights in Nov 2024

6/10 Okay

Robert

30 Nov 2024

Stayed 2 nights in Oct 2024

8/10 Good

Susan

Travelled with family

24 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

There was no lift

Stayed 1 night in Nov 2024

8/10 Good

David

Business traveller

8 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good Hotel, with good parking and friendly staff. Breakfast is great and the benefit of the swimming pool was great.

Stayed 1 night in Oct 2024

6/10 Okay

Grant

Business traveller

21 Oct 2024

Liked: Cleanliness, room comfort

The hotel was a little tired but clean, comfy bed and good shower so key point were catered for. Also a good selection and quality breakfast The hotel desperately needs some illumination outside, it looks closed from the main road and the inroad and carparks are not lit at all, it must loose trade because of this if it wasn't for the satnav I would of passed it several times before seeing it.

Stayed 1 night in Oct 2024

10/10 Excellent

ryan

21 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2024

4/10 Poor

Peter

Travelled with partner

18 Oct 2024

Disliked: Staff & service, property conditions & facilities

Food revice very very slow. Smell from the drain unique. 'Exploding' hot tap unique

Stayed 2 nights in Oct 2024

10/10 Excellent

Mike

Business traveller

11 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Value

I found the Hotel to have very friendly, helpful staff and I thought the room was good value for money.

Stayed 1 night in Oct 2024

6/10 Okay

Darren

Business traveller

10 Oct 2024

Liked: Staff & service

Disliked: Property conditions & facilities

Pool closed and not even informed about this.

Stayed 1 night in Oct 2024

6/10 Okay

Mr D Glenister

Travelled with family

10 Oct 2024

Disliked: Room comfort

Great location

The hotel was in a great location for our needs. The downside was we stayed in room 24 and it smelt awful as we were only there for 2 nights we put up with it. My mother in laws room was fine. I did let reception know. Bar service was slow at time. Food was great especially the breakfast. All.the staff work hard and are friendly.

Stayed 2 nights in Oct 2024

6/10 Okay

shelagh

23 Sept 2024

Liked: Cleanliness, staff & service

Big rooms comfy bed tired bathroom . Friendly staff good location

Stayed 1 night in Sep 2024

8/10 Good

Michael

Travelled with family, Travelled with group

22 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A very pleasant stay at The Royal Chase Hotel Shaftesbury which was ideal for meeting up with family and friends in the area. All the staff were very obliging and helpful and we made good use of the swimming pool. Many thanks again.

Stayed 3 nights in Sep 2024