Best Western Shaftesbury The Royal Chase Hotel

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Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar

24/7 front desk

Room service

Pool

Breakfast available

Housekeeping

Explore the area

Royal Chase Roundabout, Shaftesbury, England, SP7 8DB

Cranborne Chase and the West Wiltshire Downs
12 min walk
The Half Moon
1 min walk
Gillingham Dorset Station
12 min drive
Bournemouth (BOH-Bournemouth Intl.)
57 min drive

Room options

Comfort Room, 2 Single Beds, Non Smoking

Sleeps 2
2 Twin Beds

Superior Room, 1 King Bed, Non Smoking

Sleeps 2
1 King Bed

Executive Room, 1 King Bed, Non Smoking

Sleeps 2
1 King Bed

Family Room, Multiple Beds, Non Smoking

Sleeps 3
1 Double Bed and 1 Twin Bed

Comfort Room, 1 Double Bed, Non Smoking

Sleeps 2
1 Double Bed

Comfort Room, 1 Single Bed, Non Smoking

Sleeps 1
1 Twin Bed

Similar properties

Pool

Hot tub

Spa

Pet-friendly

for 1 night

includes taxes & fees

1 Jan - 2 Jan

About this property

Hotel in Shaftesbury with a sauna and a 24-hour front desk

Along with an indoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, 24-hour room service, and conference space.

Best Western Shaftesbury The Royal Chase Hotel offers 32 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with digital channels.

Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a sauna.

Our customers tell us they can't get enough of the helpful staff at Best Western Shaftesbury The Royal Chase Hotel. During your stay, you'll be within walking distance of Cranborne Chase and the West Wiltshire Downs. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.

Free WiFi
Free self parking
Enjoy British cuisine while dining at Byzant
Cooked-to-order breakfast served daily for a fee
Take a swim in the indoor pool
Amenities include a front-desk safe, 6 meeting rooms, and conference space
Onsite recreation includes a sauna
Guests have great things to say about the clean accommodations and the helpful staff
12 minutes by foot from Cranborne Chase and the West Wiltshire Downs and a 2-minute drive from Gold Hill Museum

Best Western Shaftesbury The Royal Chase Hotel offers its guests an indoor pool and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 3875 square feet (360 square meters) and includes conference space. A library, a terrace, and a garden are also featured at the business-friendly Best Western Shaftesbury The Royal Chase Hotel. Self parking is free.

This 3-star Shaftesbury hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:30 AM to 9:30 AM.

Byzant - This restaurant specializes in British cuisine and serves dinner only.

24-hour room service is available.

Languages

English, French, Romanian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site

Food and drink

Cooked-to-order breakfast available for a fee daily 7:30 AM–9:30 AM: GBP 13.50 per person
1 restaurant
1 bar
24-hour room service

Restaurants on site

Byzant

Things to do

Indoor pool
Sauna

Family friendly

Indoor pool

Conveniences

Front-desk safe
Library
Reception hall

Guest services

24-hour front desk
Daily housekeeping
Luggage storage

Business services

Computer station
Conference space (3875 square feet)
Meeting rooms - 6

Outdoors

Garden
Terrace

Accessibility

This property does not have any lifts

Communal living room
Smoke-free property
TV in lobby

Room amenities

Bedroom

Bed sheets
Heating
Premium bedding

Bathroom

Bath or shower
Free toiletries
Hairdryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels

Entertainment

TV/satellite channels
Flat-screen TV

Food and drink

Coffee/tea maker
Electric kettle

Connecting rooms available
Desk
Iron/ironing board
Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed: New Year's Eve and New Year's Day.

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for cooked-to-order breakfast: approximately GBP 13.50 per person
Pool fee: GBP 5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Front desk staff will greet guests on arrival.

We should mention

Pool access available from 7:00 AM to 9:30 PM.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Royal Chase Hotel Shaftesbury

Shaftesbury The Royal Chase

Best Western Royal Chase Shaftesbury

Best Western Shaftesbury The Royal Chase Hotel Hotel

Best Western Shaftesbury

BEST WESTERN The Royal Chase Hotel Shaftesbury, Dorset

Best Western Shaftesbury The Royal Chase Hotel Shaftesbury

Best Western Shaftesbury The Royal Chase Hotel Hotel Shaftesbury

Best Western Shaftesbury The Royal Chase Hotel Reviews

8.0

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

4/10 Poor

Martha

16 Sept 2024

Disliked: Property conditions & facilities

Stayed 1 night in Sep 2024

8/10 Good

Robert

Travelled with group

5 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Sadly pool was out of action . Staff were very friendly and helpful. Room was clean and comfortable. We had difficulty getting the shower to run hot but this was solved by running the bat hot tap for a while.

Stayed 1 night in Sep 2024

10/10 Excellent

Jo

5 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

26 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Room was fine - comfortable beds (2 singles - 'comfort room'), everything worked, good-sized bathroom. Prefer if different coffee brand used, as Nescafe are unethical (political activities, anti-social finance, likely use of tax avoidance strategies, animal testing, animal rights abuses, a poor approach to climate change and more). My wife's particular concern with them is that they contribute to the unnecessary death and suffering of infants around the world by aggressively marketing baby foods in breach of international marketing standards. Restaurant used for evening meal - good quality and generous portions - and for breakfast. Full Breakfast was '1 of each' - would have quite liked >1 mushroom, egg, bacon etc (perhaps I should have been bold and asked), but it did also include all the continental options too so overall still decent value for full breakfast. Swimming pool was reasonable size and a nice addition (a jacuzzi would have been even better!), but not keen on the very small changing-room, with the urinal just round the corner from the very small square section with bench and shower The spray from the shower and water flow to plug was encroaching on the bench area. Also walls were grey concrete looking - seemed like they needed to have some paint or tiles on to vastly improve the look. Overall, though, recommend the hotel for a good value Sun to Mon stay-over as we explored Shaftesbury and wider area.

Stayed 1 night in Aug 2024

8/10 Good

Jan

Travelled with family

22 Aug 2024

Liked: Cleanliness, staff & service, room comfort

Stayed 1 night in Aug 2024

8/10 Good

Colin

16 Aug 2024

Liked: Cleanliness, room comfort

Disliked: Staff & service

Stayed 1 night in Aug 2024

6/10 Okay

Richard

16 Aug 2024

Liked: Staff & service

Disliked: Property conditions & facilities

Quiet country hotel in Shaftesbury

Parking is easy although I recommend not parking near the trees/hedge as the car was covered in sap and debris in the morning. The lovely looking swimming pool which helped us choose this hotel was closed for maintenance every time we wanted to use it. Breakfasts were good. A little overpriced for the tired looking room.

Stayed 2 nights in Aug 2024

8/10 Good

Peter

Travelled with partner

12 Aug 2024

Liked: Cleanliness, staff & service

Basically hotel ok staff excellent. Shame no fridge or air con.

Stayed 3 nights in Aug 2024

8/10 Good

JAMIE

Travelled with family

12 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

2/10 Terrible

Eleanor

Travelled with family and small children

4 Aug 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Considering i spent over 130 for a night for this hotel it was not what i expected. Seemed more like a care home than a hotel. Rooms didnt look like they did on the pictures and neither did the property. It needs updating badly. Beds were very worn and mattressing had springs coming through. The bathroom that looked quite new was dirty. Staff were welcoming and friendly though.

Stayed 1 night in Aug 2024

10/10 Excellent

Melanie

3 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The get away

I go to this hotel every now and again threw out the year.just to get away for some me time. Every time I go there’s always smile's and friendly faces.

Stayed 3 nights in Jul 2024

8/10 Good

Zoe

Travelled with family and small children

3 Aug 2024

Liked: Cleanliness, staff & service

Hotel is a little tired, but I've never stayed anywhere where the staff have been more accommodating! Everyone went above & beyond, Thankyou, The West family.

Stayed 2 nights in Aug 2024

10/10 Excellent

Angie

29 Jul 2024

Stayed 1 night in Jul 2024

8/10 Good

C

Travelled with family

27 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

👍 good

Stayed 1 night in Jul 2024

8/10 Good

Krunal

Business traveller, Travelled with partner

17 Jul 2024

Nice and tidy hotel, friendly staff and quiet area with walk-in distance street restaurants and pubs.

Stayed 1 night in May 2024

8/10 Good

Hugh

16 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in May 2024

10/10 Excellent

Daniel

15 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

8/10 Good

Amy

Travelled with family

9 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jun 2024

10/10 Excellent

Brenda

Travelled with partner

6 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff are outstanding. Very friendly and helpful.

Stayed 1 night in Jul 2024

8/10 Good

Peter

1 Jul 2024

Stayed 1 night in Jun 2024

6/10 Okay

A

Travelled with family

30 Jun 2024

Liked: Staff & service

Rooms dated, bar not comfortable and service was bad, no atmosphere Main reception staff friendly and helpful. Location was handy for travelling around area. Shaftesbury beautiful

Stayed 3 nights in Jun 2024

4/10 Poor

Verified traveller

30 Jun 2024

Liked: Cleanliness

Disliked: Property conditions & facilities, room comfort

Not worth £150

So I think the rooms must vary greatly, we were staying for a wedding and some people said there rooms were nice and modern with good showers, our was small, boiling hot and dated with not enough hot water for us both to have a shower. When we arrived late at night after the wedding the window was wide open and it was still boiling hot, we slept on top of the bed with the window and curtains open, not a great nights sleep followed by a very disappointing shower in a not at all modern bathroom

Stayed 1 night in Jun 2024

6/10 Okay

Miss

Business traveller

24 Jun 2024

Very moderate

Room was like a hot house, ghastly attached bath/shower gel which one could not reach from a bathing position. No pressure from shower head for an actual shower, iron burns on the carpet. Had a terrible night. Nice night manager and good sized towels

Stayed 1 night in Jun 2024

8/10 Good

Karen

23 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent breakfast served by very accommodating staff. The room was clean and airy. My only moan was that the shower took a long time to heat and had very little pressure and the bath that it was over was too narrow naking it difficult yo move.

Stayed 1 night in Jun 2024