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"problem with booking at reception not resolved yet " More

By a verified traveller on Sun 04 Aug 2019

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Standard Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Double Room, Partial Sea View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Triple Room, Sea View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Double Room, Sea View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Single Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Triple Room, Partial Sea View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at Trouville Hotel, you're just a quick walk from Sandown Pier. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.

  • Free WiFi
  • Enjoy British cuisine while dining at Hotel Restaurant
  • English breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and a lift
  • Steps from Sandown Pier and Sandown Beach
  • Beach shuttle service available for a fee

Trouville Hotel ratings based on 3 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Trouville Hotel

Everyone (2) Couples (1)
3 out of 5
problem with booking at reception not resolved yet

Posted by on 4 Aug 2019

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3 out of 5

Good position beach in front

Its in a good position right in front of the Sandy beach. A lot of coaches use this hotel and was the reason our breakfast time started at 8.30. We were not offered an alternative. It has a lift which for us is essential. Plenty of fire doors. Decor dated but ok. Breakfast was adequate. English was on very small plate one of everything and repetitive. No biscuits with tea and coffee in room and twice had to ask for more milk!!

Posted by , from Southampton on 9 Aug 2017

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4 out of 5

Nice hotel to stay with a Beach view

Pros: Breakfast is good.
Cons: The checkout time (10.30am) in the morning is early for a leisure wake up. if we check in at 6pm in the evening, 10:30am is a very short stay.
Beach view double room is good, neat and clean. The restaurant staff was very helpful. The receptionists can be bit more helpful. Overall a good stay for a night with the family and enjoyed the seaside view.

Posted by , from London on 7 Aug 2017

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Renovations + Closures

The property is closed between 07 December and 11 February.

Property Features

For a convenient ride to the sand and surf, hop on the hotel's beach shuttle (surcharge). Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. This 3-star Sandown hotel is smoke free.

  • 1 building
  • 88 guestrooms or units
  • 5 levels
  • Beach lounge chairs
  • Umbrellas for the beach
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Front desk safe
  • Games room or arcade
  • Pool or billiards table
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Arcade/game room

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking reservations required

Transport

  • Train station: Sandown Station (1.6 km / 1 mi)
  • Property shuttles: Beach shuttle

Room Amenities

Trouville Hotel offers 88 accommodations with a hairdryer and free toiletries. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit. This Sandown hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a English breakfast daily from 8:00 AM to 10:00 AM.

Hotel Restaurant – This restaurant specialises in British cuisine and serves breakfast and dinner. Reservations are required.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Kayaking nearby
  • Golfing nearby
  • Windsurfing nearby

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 9:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 10.00 per person
  • Nearby parking fee: GBP 3 per night (984 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Trouville Hotel
  • Trouville Hotel Sandown
  • Trouville Sandown
  • Trouville Hotel Sandown, Isle Of Wight
  • Trouville Hotel Hotel
  • Trouville Hotel Sandown
  • Trouville Hotel Hotel Sandown

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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