The Merchant's House, BW Signature Collection

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Dates

December 2024

January 2025

Standard Room, 1 King Bed, Non Smoking (Theme Room)

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

24/7 front desk

Bar

Breakfast available

Housekeeping

Air conditioning

Parking included

Explore the area

29 Milford St, Salisbury, England, SP1 2AP

Southampton Skating
1 min walk
Market Square
4 min walk
Cathedral Close
7 min walk
Southampton (SOU)
34 min drive

Room options

Standard Room, 1 King Bed, Non Smoking (Theme Room)

19.0 sq m
Sleeps 2
1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking (Larger Room)

20.0 sq m
Sleeps 2
1 King Bed

Deluxe Room, 1 King Bed, Non Smoking

23.0 sq m
Sleeps 2
1 King Bed

Classic Room, 1 Single Bed, Non Smoking

15.0 sq m
Sleeps 1
1 Twin Bed

Superior Room, 1 King Bed, Non Smoking

20.0 sq m
Sleeps 2
1 King Bed

Classic Room, 2 Single Beds, Non Smoking

18.0 sq m
Sleeps 2
2 Twin Beds

Classic Room, 1 King Bed, Non Smoking

18.0 sq m
Sleeps 2
1 King Bed

Similar properties

Free WiFi

Restaurant

Breakfast available

Parking available

for 1 night

includes taxes & fees

1 Jan - 2 Jan

About this property

Hotel in Salisbury with a 24-hour front desk and a bar

This smoke-free hotel features a bar/lounge, a 24-hour front desk, and free self parking. WiFi in public areas is free.

The Merchant's House, BW Signature Collection offers 37 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. 40-inch LED televisions come with digital channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Our customers tell us they can't get enough of the breakfast at The Merchant's House, BW Signature Collection. During your stay, you're just a quick walk from Southampton Skating. Features include free WiFi in public areas and free self parking, plus a bar.

Free WiFi
Free self parking
Enjoy drinks at the bar/lounge
Buffet breakfast served daily for a fee
Guests have great things to say about the helpful staff and the clean accommodations
10 minutes by car from New Forest National Park and 14 minutes from Stonehenge

Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Salisbury hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM and 10:30 AM.

Languages

English, Polish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Limited on-site parking

Food and drink

Buffet breakfast available for a fee weekdays 7:00 AM–10:30 AM: GBP 15.00 for adults and GBP 9.00 for children
1 bar

Guest services

24-hour front desk
Daily housekeeping

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Upper floors accessible by stairs only

Smoke-free property

Room amenities

Bedroom

Air conditioning
Bed sheets
Heating (climate-controlled)
Hypo-allergenic bedding

Bathroom

Bath or shower
Free toiletries
Hairdryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels

Entertainment

40-inch LED TV
Digital channels

Food and drink

Coffee/tea maker
Electric kettle
Free bottled water
Free tea bags/instant coffee

Desk
Iron/ironing board
Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately GBP 15.00 for adults and GBP 9.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

Front desk staff will greet guests on arrival.

Property is also known as

The Merchant's House

The Merchant's House BW Signature Collection

The Merchant's House, BW Signature Collection Hotel

The Merchant's House, BW Signature Collection Salisbury

The Merchant's House, BW Signature Collection Hotel Salisbury

The Merchant's House, BW Signature Collection Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Excellent

Barry

Business traveller

19 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Clean, tidy room, very comfortable. Staff always friendly. Good breakfast.

Stayed 1 night in Sep 2024

8/10 Good

Mark

Travelled with family

18 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent experience with especially helpful and cheery staff.

Stayed 1 night in Sep 2024

6/10 Okay

Sharon

17 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Sep 2024

8/10 Good

Steven

Business traveller

12 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Sep 2024

10/10 Excellent

Nigel

Travelled with group

9 Sept 2024

Liked: Cleanliness, staff & service, room comfort

Stayed 1 night in Sep 2024

10/10 Excellent

Debbie

7 Sept 2024

Stayed 1 night in Sep 2024

10/10 Excellent

peter

Business traveller

7 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Travelled with family

5 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel was nice and quiet. The staff were helpful and friendly. Shops and restaurants were a very short walk away.

Stayed 1 night in Sep 2024

8/10 Good

Gennady

Travelled with partner

1 Sept 2024

Liked: Cleanliness, property conditions & facilities

The place is renovated and very clean. It is a combination of old houses merged in one - it makes some kind of a maze and e.g., in our room (Nelson) the bathtub was in the room about 8'' above the bedroom. There are 3 floors and no elevator. The stairs are narrow. We stayed 2 days - we have used small shampoo tube when we arrived and were hoping to get a new one next day - but it did not happen. Frugality is good but to a limit.

Stayed 2 nights in Aug 2024

10/10 Excellent

Barbara

1 Sept 2024

Liked: Amenities

Parking difficult but staff were very helpful and went above and beyond to make our stay pleasant

Stayed 1 night in Aug 2024

10/10 Excellent

Martine

31 Aug 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Raymond

Travelled with group

31 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Business traveller

31 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Best hotel in town. I stay often. The staff try and succeed. Rooms mostly fine tho some a little cramped.

Stayed 1 night in Aug 2024

8/10 Good

Damon, BOONVILLE

29 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice place, friendly people for the most part. No washcloths which is very odd.

Stayed 1 night in Aug 2024

6/10 Okay

Alison

16 Aug 2024

Disliked: Cleanliness

Disappointed

I chose the hotel because of the location, which is fairly central, and because it said it had free parking. It does not and I had to use a nearby multi storey at an added cost of about £20. The decor is a little tired and shabby. The breakfast was disappointing, with little choice for a buffet. I would not recommend the hotel.

Stayed 2 nights in Aug 2024

8/10 Good

Darren

12 Aug 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Susan

Travelled with family

7 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Nicely updated room. Friendly and helpful staff.

Stayed 1 night in Aug 2024

8/10 Good

Mary A

7 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Long Day Travel

Great hotel with a wonderful location!

Stayed 1 night in Aug 2024

10/10 Excellent

Stacy

Travelled with family

7 Aug 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 2 nights in Aug 2024

8/10 Good

graham

Travelled with partner

6 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

City centre. Had to park on the street, as small car park behind was full and pay from 8am while we had breakfast.

Stayed 1 night in Aug 2024

8/10 Good

Michael

Business traveller

6 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice location, room was a little small but did have A/C, breakfast staff where 1st class service and breakfast 10/10

Stayed 1 night in Aug 2024

6/10 Okay

Lee

Business traveller

6 Aug 2024

Disliked: Room comfort

Breakfast saved this visit

Unfortunately this is one where I’m confused about the reviews! I thought the stay was ok, but certainly nothing better in terms of comfort than a popular chain hotel. I upgraded my room, but still completely clueless as to what the upgrade was for. It certainly couldn’t have been for the bathroom as it was very dated, cramped and took 5 minutes to setup the nicer shower. It wasn’t for the bed or the pillows because they were far from comfortable. It wasn’t for the air-con which worked fine if you don’t mind it sounding like an old zanussi washing machine, and it couldn’t be for the luxurious space or views as that wasn’t there either. I appreciate the building is original and historic, and the bar area is ‘quaint’ but surely comfort is key and this could certainly do with a refurb! As per title, I would have scored it lower but the breakfast was excellent and this made the stay - and the cost - easier. Unfortunately it won’t entice me back.

Stayed 1 night in Aug 2024