The Merchant's House, BW Signature Collection

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Merchant's House, BW Signature Collection

Standard Room, 1 King Bed, Non Smoking (Theme Room)
Reception
Restaurant
Lobby
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Parking included

Explore the area

Map
29 Milford St, Salisbury, England, SP1 2AP
  • Southampton Skating
    ‪1 min walk‬
  • Market Square
    ‪4 min walk‬
  • Cathedral Close
    ‪7 min walk‬
  • Southampton (SOU)
    ‪34 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking (Theme Room)

10.0 out of 10
Exceptional
(2 reviews)
  • 19.0 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking (Larger Room)

9.0 out of 10
Wonderful
(2 reviews)
  • 20.0 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 23.0 sq m
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 Single Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 15.0 sq m
  • Sleeps 1
  • 1 Twin Bed

Superior Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 20.0 sq m
  • Sleeps 2
  • 1 King Bed

Classic Room, 2 Single Beds, Non Smoking

9.4 out of 10
Exceptional
(13 reviews)
  • 18.0 sq m
  • Sleeps 2
  • 2 Twin Beds

Classic Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(18 reviews)
  • 18.0 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

The Merchant's House, BW Signature Collection

Hotel in Salisbury with a 24-hour front desk and a bar
This smoke-free hotel features a bar/lounge, a 24-hour front desk, and free self parking. WiFi in public areas is free.
The Merchant's House, BW Signature Collection offers 37 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. 40-inch LED televisions come with digital channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Our customers tell us they can't get enough of the breakfast at The Merchant's House, BW Signature Collection. During your stay, you're just a quick walk from Southampton Skating. Features include free WiFi in public areas and free self parking, plus a bar.
  • Free WiFi
  • Free self parking
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Guests have great things to say about the clean accommodations and the breakfast
  • 10 minutes by car from New Forest National Park and 14 minutes from Stonehenge
Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Salisbury hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM and 10:30 AM.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee weekdays 7:00 AM–10:30 AM: GBP 15.00 for adults and GBP 9.00 for children
  • 1 bar

Guest services

  • 24-hour front desk
  • Daily housekeeping

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating (climate-controlled)
  • Hypo-allergenic bedding

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch LED TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 15.00 for adults and GBP 9.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival.

Property is also known as

The Merchant's House
The Merchant's House BW Signature Collection
The Merchant's House, BW Signature Collection Hotel
The Merchant's House, BW Signature Collection Salisbury
The Merchant's House, BW Signature Collection Hotel Salisbury

The Merchant's House, BW Signature Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 467 out of 659 reviews" "
Rating 8 - Good. 142 out of 659 reviews" "
Rating 6 - Okay. 32 out of 659 reviews" "
Rating 4 - Poor. 11 out of 659 reviews" "
Rating 2 - Terrible. 7 out of 659 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable choice
A very reasonable choice, but with some limitations. There is limited parking on site, but I got a spot. The room was fine, but did not have a fridge. The bar was reasonable but had a limited selection of beers on tap.
Stayed 1 night in Oct 2024

10/10 Excellent

Janet

Stayed 1 night in Oct 2024

6/10 Okay

MAY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

colin

Stayed 1 night in Sep 2024

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent value hotel, ideally situated for visiting Salisbury on foot. Very good breakfast. Parking could be an issue if booking in late.
Stayed 2 nights in Oct 2024

6/10 Okay

Kim

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

W Joss

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Ok parking limited . Rooms very small
Stayed 1 night in Sep 2024

10/10 Excellent

Nick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The receptionist was not very welcoming when we arrived Saturday afternoon
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
There's a club across the street...
Just a heads-up for travelers staying on a Friday or Saturday night: If your room faces the street there is a night club and bar across from the hotel. The club is extremely noisy and doesn't shut until about 2 or 3 am. It was impossible to sleep with the noise. The hotel was full and couldn't move us to a different room, nor were offered any form of compensation. Our room was also very modern and lacked the character seen on website images... those are only for the "heritage" rooms.
Stayed 1 night in Sep 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely, friendly staff,
Stayed 1 night in Sep 2024

8/10 Good

Terence

Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel in a good central location. Food options are limited
Stayed 1 night in Sep 2024

10/10 Excellent

Barry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, tidy room, very comfortable. Staff always friendly. Good breakfast.
Stayed 1 night in Sep 2024

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience with especially helpful and cheery staff.
Stayed 1 night in Sep 2024

6/10 Okay

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

8/10 Good

Steven

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Nigel

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Debbie

Stayed 1 night in Sep 2024

10/10 Excellent

peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice and quiet. The staff were helpful and friendly. Shops and restaurants were a very short walk away.
Stayed 1 night in Sep 2024

8/10 Good

Gennady

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The place is renovated and very clean. It is a combination of old houses merged in one - it makes some kind of a maze and e.g., in our room (Nelson) the bathtub was in the room about 8'' above the bedroom. There are 3 floors and no elevator. The stairs are narrow. We stayed 2 days - we have used small shampoo tube when we arrived and were hoping to get a new one next day - but it did not happen. Frugality is good but to a limit.
Stayed 2 nights in Aug 2024

10/10 Excellent

Barbara

Liked: Amenities
Parking difficult but staff were very helpful and went above and beyond to make our stay pleasant
Stayed 1 night in Aug 2024

10/10 Excellent

Martine

Stayed 1 night in Aug 2024

10/10 Excellent

Raymond

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024