Mercure White Hart Salisbury

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure White Hart Salisbury

Property amenity
Privilege, Room, 1 King Bed
TV
Exterior
Lunch and dinner served, British cuisine

Reviews

8.2 out of 10

Very good

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Room service
  • Pet-friendly
  • Laundry

Explore the area

Map
St John Street, Salisbury, England, SP1 2SD
  • Cathedral Close
    2 min walk
  • The Chapter House
    1 min walk
  • Salisbury (XSR-Salisbury Train Station)
    15 min walk
  • Southampton (SOU)
    37 min drive

Room options

Privilege, Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Apartment, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Family Apartment, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed

Classic Twin Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Apartment, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

Apartment, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Classic Room, 1 Single Bed

  • Sleeps 1
  • 1 Twin Bed

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About this property

Mercure White Hart Salisbury

Hotel in Salisbury with a 24-hour front desk and a restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service, and conference space are onsite. Housekeeping is available on request.
Mercure White Hart Salisbury offers 68 air-conditioned accommodations with hair dryers and irons/ironing boards. Satellite television is provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Mercure White Hart Salisbury. During your stay, you're just a quick walk from Cathedral Close. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy British cuisine while dining at Squires Restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • 11 minutes by car from New Forest National Park and 14 minutes from Stonehenge
  • Pets welcome for a fee (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 1582 square feet (147 square meters) and includes conference space. The business-friendly Mercure White Hart Salisbury also features a garden, coffee/tea in a common area, and complimentary newspapers in the lobby. Parking is available for a fee.

This 4-star Salisbury hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 9:30 AM.
Squires Restaurant - This restaurant specializes in British cuisine and serves lunch and dinner.
Spires Bar - This bar serves light fare only.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (GBP 7.50 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–9:30 AM: GBP 15.95 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Squires Restaurant
  • Spires Bar

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • Conference space (1582 square feet)
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible parking
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Fireplace in reception
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Satellite channels
  • TV

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Early check-in subject to availability
Early check-in fee: GBP 20
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per accommodation, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 15 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 15.95 per person
  • Uncovered self parking fee: GBP 7.50 per night
  • Pet fee: GBP 10 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out fee: GBP 20 (subject to availability)
  • Rollaway bed fee: GBP 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure White Hart Salisbury Hotel Salisbury
Mercure White Hart Salisbury Hotel
Mercure White Hart Hotel
Mercure White Hart Salisbury
Mercure White Hart
Mercure Salisbury
Accor White Hart Salisbury
Mercure White Hart Salisbury Hotel
Mercure White Hart Salisbury Salisbury
Mercure White Hart Salisbury Hotel Salisbury

Mercure White Hart Salisbury Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 228 out of 631 reviews" "
Rating 8 - Good. 270 out of 631 reviews" "
Rating 6 - Okay. 94 out of 631 reviews" "
Rating 4 - Poor. 29 out of 631 reviews" "
Rating 2 - Terrible. 10 out of 631 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Wayne, Oxnard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Thomas More

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was excellent I cannot fault much.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ivana

Stayed 1 night in Aug 2024

10/10 Excellent

M G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I prefer this hotel to all the others I have stayed in, in Salisbury. The staff are very friendly and helpful, the room was comfortable, the hotel is ideally placed for shopping in Salisbury, it has its own carpark and it serves an excellent breakfast. On the downside, it can be a little noisy due to nearby traffic, there are no lifts for disabled guests, I would have preferred a feather pillow and there was no drinking water in the room. All that said I will stay there again when next in Salisbury
Stayed 1 night in Aug 2024

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great venue fabulous front desk staff. convenient to the street. Great breakfast cheap car parking.
Stayed 2 nights in Aug 2024

10/10 Excellent

Stacey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose this hotel to visit Stonehenge and ended up extending our stay because we found the town of Salisbury so interesting and charming. This hotel is walking distance to pubs, shopping, and transport to historic sites. The staff were absolutely wonderful, friendly, and helpful. Rooms were clean and well maintained. It is an old property (completed in the 1800s) with a heritage designation, but the common spaces are charming and the guest rooms are updated. Definitely try the tea service in the dining room. Buffet breakfasts are very good with a nice selection. I would absolutely stay here again.
Stayed 2 nights in Aug 2024

6/10 Okay

Sandra

Travelled with partner
Liked: Cleanliness, staff & service
We were in room 116. The room was close to down pipes so we heard every toilet flush/sink being used. Therefore we didn’t sleep very well.
Stayed 1 night in Aug 2024

10/10 Excellent

Alan, Worcester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located in the centre of Salisbury, right next to the cathedral close, short walk to the city centre, comfortable and welcoming. Had to check out early due to a positive Covid test, staff couldn't have been more helpful. Would certainly visit again. Thank you.
Stayed 7 nights in Aug 2024

10/10 Excellent

Richard

Liked: Property conditions & facilities, room comfort
A loverly welcome from reception, good room, happy
Stayed 1 night in Aug 2024

10/10 Excellent

stephen, northville

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and made our stay very enjoyable.
Stayed 1 night in Aug 2024

10/10 Excellent

Kristy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk personnel were very friendly and helpful (specially the little dachshund!). I would definitely recommend this hotel to anybody. It was very easy to get from the hotel to Stonehenge by the tourist bus and then everything else is in walking distance.
Stayed 1 night in Aug 2024

8/10 Good

Michael

Stayed 1 night in Aug 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Secure reasonably priced parking
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very lovely and warm and genuine late night welcome from staff
Stayed 1 night in Aug 2024

10/10 Excellent

Philippa

Stayed 1 night in Jul 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
The people at reception were extremely helpful. We travel by expensive road (push) bikes and they let us stow them in a convenient event room. Also helped us get tickets to the ferry to Isle of Wight for a day later.
Stayed 1 night in Jul 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service. Could use a lift for luggage. Room was fine. Location in the middle of town, near Cathedral, parks, bus transport.
Stayed 1 night in Jun 2024

4/10 Poor

Howard

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

ANTHONY

Enjoyed stay but disappointed overall Paid for a privilege room with bath tub , didn’t get it Outside area in garden dangerous and unkempt To many trip hazards on floor ie: broken paving Decor in general very tired
Stayed 2 nights in Jun 2024

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff
Staff couldn’t do enough for us. Attended a wedding everything was excellent and very well organised. Only 1 downside pillows were flat and hard but would definitely stay again
Stayed 1 night in Jun 2024

10/10 Excellent

Craig, Winston-Salem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spacious rooms, good air conditioning, modern facilities, excellent hot breakfast, and 5 minute walk to catch Stonehenge tour bus on Canal Street. All very central to town pubs, shopping.
Stayed 2 nights in Jun 2024

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Away night
Staff helpful breakfast was okay
Stayed 1 night in Jun 2024

8/10 Good

Dan

Liked: Staff & service, property conditions & facilities, room comfort
I would still recommend staying here, but.....
My wife and I were staying for a rare weekend away, for a friend's wedding. When we arrived the car park was as good as full, but we managed to squeeze in (during our visit we arrived to no spaces in the car park, so it is definitely pot luck as to whether or not you will be able to park). We got to our room and found dirty / ripped cushions on the bed, marks (possibly coffee stains) on the wall and ceiling (bizarrely), dirty marks in the plug hole of the shower, and a brown mark on the wall to the side of the toilet (yes, we assumed it was that too). The reception lady was incredibly apologetic, and sorted these issues out herself. When we ordered room service, we ordered dinner and drinks for each of us and a desert to share. It took a while to be brought up, but 2 very friendly guys brought up our order, except they forgot my wife's food. By the time they arrived back with it, my dinner had gone cold and the lovely evening in together just wasn't the same. The next day however, we popped down for breakfast and it was like a different place altogether. The staff were incredibly helpful and friendly, the offering was amazing, and the quality superb. Overall I would recommend staying here, and we are likely to return. But I'm not sure that it's as premium as it's portrayed.
Stayed 2 nights in May 2024

8/10 Good

Richard

Stayed 1 night in May 2024