Best Western Red Lion Hotel

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Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

Parking available

Bar

Room service

Laundry

Breakfast available

Housekeeping

Explore the area

Milford Street, Salisbury, England, SP1 2AN

Southampton Skating
1 min walk
Market Square
3 min walk
Cathedral Close
6 min walk
Southampton (SOU)
36 min drive

Room options

Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Single Bed, Non Smoking

11 sq m
Sleeps 1
1 Twin Bed

Suite, 1 King Bed, Non Smoking

25.4 sq m
Sleeps 2
1 King Bed

Standard Room, 1 Double Bed, Non Smoking

12 sq m
Sleeps 2
1 Double Bed

Standard Room, 2 Single Beds, Non Smoking

17 sq m
Sleeps 2
2 Twin Beds

Superior Room, 1 Double Bed, Non Smoking

18 sq m
Sleeps 2
1 Double Bed

Family Room, 1 King Bed, Non Smoking

25 sq m
Sleeps 2
1 King Bed

Executive Room, 1 King Bed, Non Smoking

23.3 sq m
Sleeps 2
1 King Bed

Junior Suite, 1 King Bed, Non Smoking

25.4 sq m
Sleeps 2
1 King Bed

Similar properties

Parking included

Free WiFi

Air conditioning

Breakfast available

for 1 night

includes taxes & fees

1 Jan - 2 Jan

About this property

Hotel in Salisbury with a restaurant and a bar

This hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, 24-hour room service, and laundry facilities.

Best Western Red Lion Hotel offers 60 accommodations with iPod docking stations and coffee/tea makers. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Best Western Red Lion Hotel. During your stay, you're just a quick walk from Southampton Skating. Features include free WiFi in public areas, plus a restaurant and a bar.

Free WiFi
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Continental breakfast served daily for a fee
Self parking available for a fee
Services include a porter, luggage storage, and wedding services
10 minutes by car from New Forest National Park and 14 minutes from Stonehenge

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Best Western Red Lion Hotel also features a terrace, laundry facilities, and 24-hour room service. Limited parking is available for a fee and is offered on a first-come, first-served basis.

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 10:00 AM.

The Vine - This restaurant serves breakfast, lunch, and dinner.

Victoria Lounge - This gastropub specializes in British cuisine and serves lunch and light fare.

24-hour room service is available.

Languages

English, Romanian

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

On-site parking available only on request
Self parking on site (GBP 20.00 per night)
Limited on-site parking
Electric car charging station on site

Food and drink

Continental breakfast available for a fee daily 7:00 AM–10:00 AM: GBP 16.50 per person
1 restaurant
1 bar
24-hour room service

Restaurants on site

The Vine
Victoria Lounge

Family friendly

Laundry facilities
Snack bar/deli

Conveniences

Banquet hall
Front-desk safe
Newspapers in reception

Guest services

Daily housekeeping
Front desk (limited hours)
Laundry facilities
Luggage storage
Porter/bellhop
Wedding services

Business services

Meeting rooms

Outdoors

Terrace

Accessibility

This property does not have any lifts

Room amenities

Bedroom

Bed sheets

Bathroom

Bath or shower
Free toiletries
Hairdryer
Private bathroom
Towels

Entertainment

TV channels
Flat-screen TV
iPod dock

Food and drink

Coffee/tea maker
Electric kettle

Connecting rooms available
Iron/ironing board
Local maps

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM

Early check-in subject to availability

Early check-in fee: GBP 20

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:00 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for GBP 10.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for continental breakfast: approximately GBP 16.50 per person
Self parking fee: GBP 20.00 per night
Early check-in fee: GBP 20 (subject to availability)
Rollaway bed fee: GBP 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

The front desk at this property is open daily from 6:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western Red Lion Hotel Salisbury

Best Western Red Lion Hotel

Best Western Red Lion Salisbury

Best Western Red Lion

Salisbury Red Lion

Red Lion Salisbury

Salisbury Best Western

Best Red Lion Hotel Salisbury

Best Western Red Lion Hotel Hotel

Best Western Red Lion Hotel Salisbury

Best Western Red Lion Hotel Hotel Salisbury

Best Western Red Lion Hotel Reviews

8.0

Very good

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

4/10 Poor

Verified traveller

15 Sept 2024

Disliked: Amenities, property conditions & facilities

Stayed 2 nights in Sep 2024

8/10 Good

Anthony

Travelled with partner

15 Sept 2024

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Staff & service

The receptionist was most unhelpful when we enquired about parking. We were advised to park (illegally) in the loading zone at the entrance, then later told to go to the hotel carpark, which we found locked and full. Then tried public car parks which were full, and finally returned to the illegal park at the front of the hotel. Eventually, after we had dined, we found space in a public car park - just as well I don't drink! All the other staff we encountered were wonderful.

Stayed 1 night in Sep 2024

4/10 Poor

Scott

Business traveller

11 Sept 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Unhelpful reception staff on arrival, room was tired and old, cooked breakfast buffet was cold. Over priced MASSIVELY

Stayed 1 night in Sep 2024

8/10 Good

Joseph

Travelled with family

6 Sept 2024

Liked: Staff & service

Disliked: Property conditions & facilities

Stayed 4 nights in Aug 2024

6/10 Okay

Kimberly

6 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Aug 2024

2/10 Terrible

Giorgio

Travelled with partner

4 Sept 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I booked this hotel due to its attractive exterior and the claim on your website that parking was available. Upon arrival, I discovered that parking was “not available”. Additionally, the room assigned to me was on a steep incline, even causing the bed to tilt. I can provide photos if desired. The carpet was stained with dark spots, and the window overlooked a very dirty, small inner courtyard. While the exterior is undeniably beautiful, the interior is certainly not worth the 245,75 euros I paid. I believe a more appropriate price would be around 120,00 euros.

Stayed 1 night in Aug 2024

2/10 Terrible

Ariel

Travelled with family

30 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location dating back to the early 1200s, and with room layout and motif matching its historical timeframe as much as possible, while still having modern conveniences.

Stayed 1 night in Aug 2024

8/10 Good

Peter

30 Aug 2024

Liked: Cleanliness

Location, and thirteen century theme

Stayed 2 nights in Aug 2024

10/10 Excellent

Jeffrey

Travelled with family

22 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was a superb hotel in an amazing part of Salisbury!

Stayed 2 nights in Aug 2024

4/10 Poor

Owen

21 Aug 2024

Disliked: Staff & service, property conditions & facilities, room comfort

Dated hotel, very hot, noisy, awful service

I stayed for one night. The weather was warm but not hot, however the room temp was ridiculous. There is no air con in the room (not a surprise given the age of the property) and only a fan to cool the room down. I had to have the window open all night which lead to lots of noise and made it terrible to sleep. On top of that the key card didn't work on my room, not once, twice. The staff said "oh yeah we know there's issues with that door" as he worked away at the lock with a screwdriver. Clearly the management don't actually care, otherwise they would get the lock fixed given the staff know about the lock issue for ages. Then at breakfast they ran out of coffee and I had to wait 20mins to get a cup full of bits, horrible. There were the normal silver platters out for breakfast but they were empty. No-one told me the servers took your order. So I waited for 25mins (minus any coffee) waiting for someone to take my order. It then took another 10mins to get my breakfast which was incredibly salty. Overall, a terrible experience.

Stayed 1 night in Aug 2024

10/10 Excellent

tracey

21 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Nice location, room large, I only marked it down due to the net curtains shabby and ripped

Stayed 1 night in Aug 2024

8/10 Good

Robbie

18 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I very much liked my stay at the Red Lion, however I was a little disappointed about my room, from the photos it seemed quite modern but it wasn’t, however there was good food options for breakfast as well as dinner. There was a very good bar as well and very friendly staff.

Stayed 2 nights in Aug 2024

6/10 Okay

Weiguo

15 Aug 2024

Liked: Cleanliness, amenities, property conditions & facilities

The hotel did not notify me(no emails no messages on Expedia) that there was a wedding hosted in the hotel, the staff kept saying nothing they will do at the moment. Loud music continued until 12am. Not very clean but worth the price…. Staff at the concierge was friendly. The garden was nice.

Stayed 2 nights in Aug 2024

8/10 Good

Kieron

11 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location.

A great location, our room was a little dated and in need of some tlc. But on the whole it’s fine.

Stayed 1 night in Jul 2024

10/10 Excellent

Albert

8 Aug 2024

Stayed 1 night in Aug 2024

8/10 Good

Derren

7 Aug 2024

Stayed 1 night in Aug 2024

8/10 Good

A

Travelled with family

5 Aug 2024

Liked: Cleanliness, staff & service, amenities

Very unique property - - the oldest hotel in continuous use in Europe (800 years old). Very friendly staff, especially at reception. Nice breakfast. Limited parking, so that can be a challenge.

Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Travelled with group

3 Aug 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 2 nights in Jul 2024

8/10 Good

Michelle

3 Aug 2024

Stayed 2 nights in Aug 2024

6/10 Okay

William

Travelled with group

30 Jul 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

The staff were lovely and helpful. The sink was dirty and the shower didn't work at all. I didn't report this as I was attending a funeral in the morning and didn't want to deal with reporting any problems, etc., so that part is on me. The towels were clean though and the room was refreshed with soaps, etc.

Stayed 1 night in Jul 2024

2/10 Terrible

Stefan

Travelled with partner

25 Jul 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The bathroom was filthy no fridge . Sockets faltering no bulb in desk lamp. Not replaced even after being asked for.. only 1 tea bag 2 coffee Never again

Stayed 2 nights in Jul 2024

10/10 Excellent

Kay

22 Jul 2024

Stayed 1 night in Jul 2024

10/10 Excellent

Susan

Travelled with partner

29 Jun 2024

Liked: Amenities, property conditions & facilities

Lovely pub/hotel and the staff are excellent. The site has limited parking so book ahead if you wish to reserve a space. In a great location within the centre of Salisbury, close to the Cathedral, shops and restaurants. Can be a little noisy at night, but worth it for the convenience.

Stayed 1 night in Jun 2024

10/10 Excellent

Heidi

24 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This place is an incredible gem. I can't be more serious when I say this place was an absolutely stunning find for such an affordable rate. I was coming into Salisbury to see nearby sites such as Stonehenge and Old Sarum and Salisbury Cathedral. The Red Lion is a historic, 800 year old inn located conveniently within a lovely short walk to the cathedral and a 2 minute walk to the bus station for all of the historic sites. Walking in to the ivy lined courtyard to the half timber building with the reception counter in it, I could already tell this place had been cared for very lovingly over the years. The counter staff were beyond helpful from check in onward for any requests, including allowing me to leave my luggage safely for four days and allowing me to extend my stay here not once but three times! The Red Lion has so much charm and character but is also impeccably kept up. I stayed in two different rooms while staying here and both were very clean, comfortable and spacious. I loved having a full size bathtub and also a shower option. I ate and drank in the restaurant for a few meals and the food was probably some of the best I've had at a hotel, and also reasonably priced, and the drinks were good portioned and well made. I hope to come back and stay here again. I hope this place sticks around for another 800 years!

Stayed 1 night in Jun 2024

4/10 Poor

Rita

Travelled with partner

24 Jun 2024

Disliked: Cleanliness, amenities, property conditions & facilities

Hotel claims to be a 4 star hotel yet they have failed on main criteria for a 1 star hotel which is cleanliness. The hotel is dated, a bit run down and at the same time has so much potential. The light curtains in our room were ripped and had holes in them. The top of the headboard was dusty, we pulled the bed off the headboard as wanted to connect the 2 single beds so we don't slide around and the floor was also very dusty, it was evident that it has not been vacuumed in a very long time. The bathroom was very poor, the taps and shower head had rust and limescale and the shower curtain was mouldy. Very disappointing stay overall as looking at the website pictures it did not live up to those expectations. The courtyard is lovely with all the flowers and plants growing around the building but that's about it. I worked at a 4star hotel before and this was not to the standard of what 4 star hotel should be like. Would not stay there again.

Stayed 2 nights in Jun 2024