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The Mermaid Inn

3.0 star property

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Photo gallery for The Mermaid Inn

Front of property
Exterior
Bar (on property)
Interior
Family Quadruple Room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Laundry
  • Breakfast included
  • Housekeeping

Explore the area

Map
Mermaid Street, Rye, England, TN31 7EY
  • 1066 Country Walk
    ‪6 min walk‬
  • Rye Harbour Nature Reserve
    ‪6 min drive‬
  • Camber Sands
    ‪10 min drive‬

Room options

View all photos for Double Room (Historical Character)

Double Room (Historical Character)

Double Room (Historical Character)

  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room

Double Room

Double Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room (Four Poster Bed)

Double Room (Four Poster Bed)

Double Room (Four Poster Bed)

  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room (Small)

Individually decorated, individually furnished, desk, iron/ironing board

Double Room (Small)

  • Sleeps 3
  • 1 Double Bed

Similar properties

Front of property

The Playden Oasts Inn

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, (207)
The price is €130
for 1 room
includes taxes & fees
26 Mar - 27 Mar
The Playden Oasts Inn

About this property

The Mermaid Inn

Hotel in Rye with free breakfast and a 24-hour front desk
Along with a restaurant, this hotel has a bar/lounge and WiFi in public areas. Full breakfast is free. Other amenities include 24-hour room service, dry cleaning, and laundry facilities. All 31 individually decorated rooms feature free WiFi and 24-hour room service. For a bit of entertainment, flat-screen TVs come with digital channels, and guests will also find coffee makers and free bottled water.
The Mermaid Inn offers 31 accommodations with complimentary bottled water and coffee/tea makers. These individually decorated and furnished accommodations include desks. Flat-screen televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested. Cribs/infant beds (complimentary) are also available.
During your stay at The Mermaid Inn, you're just a quick walk from Lamb House. Enjoy features like free breakfast, plus a restaurant and a bar. Built in 1420, this comfortable hotel has 31 rooms. Each room includes amenities such as free WiFi and a flat-screen TV.
  • All accommodations offer 24-hour room service, flat-screen TVs, and coffee makers
  • Free full breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • WiFi in some public areas for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and a porter
  • Steps from Lamb House and Church of St Mary the Virgin
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is available in public spaces for a fee.

There are 2 meeting rooms available. A terrace, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at the business-friendly The Mermaid Inn.

Guests are served free full breakfast daily from 8 AM to 10 AM.
Onsite venue - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and public transport

  • No on-site parking available

Food and drink

  • Free full breakfast available daily 8 AM–10 AM
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Giant’s Fireplace Bar

Family friendly

  • Free cots/infant beds
  • Laundry facilities

Conveniences

  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Meeting rooms - 2

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Assistive listening devices available
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

This property is closed from December 7 2022 to October 1 2024 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets: GBP 5 per pet, per night
  • Only dogs are allowed
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 5 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Mermaid Inn Rye
Mermaid Rye
The Mermaid Inn Rye
The Mermaid Inn Hotel
The Mermaid Inn Hotel Rye

The Mermaid Inn Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 134 out of 218 reviews
Rating 8 - Good. 62 out of 218 reviews
Rating 6 - Okay. 16 out of 218 reviews
Rating 4 - Poor. 4 out of 218 reviews
Rating 2 - Terrible. 2 out of 218 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay in this unique place. The staff was warm and welcoming and very accommodating and the surrounding area was gorgeous to wander. Given the age of the Inn, the facilities are excellent, although an upgrade in the bathroom, especially the shower, would be nice. Overall though, I highly recommend this wonderful, historic, and charming place!
Stayed 3 nights in Aug 2022

10/10 Excellent

Andrew

Stayed 1 night in Jul 2022

6/10 Okay

Jon

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Sarah

Stayed 1 night in May 2022

8/10 Good

Anthony

Stayed 2 nights in May 2022

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing and overpriced.
Check in was chaos with our room not ready and different excuses being made. You will be allocated an inferior room with fake beams and tatty modern furniture in an annexe if you don’t specify the exact room you want ( but be charged the same price ) Parking is very tight , we were glad we took our older car. Our bathroom was little more than a broom cupboard with a pokey cubicle and no water pressure. Any ghostly activities are more likely to be other people snoring , plumbing issues or the battery dying in your smoke detector. Food here is pretty awful , very limited choice for breakfast . Bar meals only in the evening due to lack of staff. No nice finishing touches or attention to detail we get in similar priced hotels elsewhere. It’s a beautiful old hotel let down by poor management relying on the character of the place to fill it .
Stayed 1 night in Apr 2022

10/10 Excellent

Mrs Jennifer S

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

Lady julie

Stayed 1 night in Apr 2022

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2022

8/10 Good

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

6/10 Okay

Glen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Interesting very old building with a lot of character. The desk staff seemed irritated and inconvenienced to be welcoming guests, but the gentleman who showed us to our room was very friendly and joyful.
Stayed 1 night in Apr 2022

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a find ….
What a find. Fascinating hotel, best staff I’ve come across in a long time, great food and drink. Highly recommend a stay and Rye itself if beautiful.
Stayed 2 nights in Apr 2022

8/10 Good

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Historic Inn with oodles of character
Love the Mermaid Inn, it is steeped in history, lots of tales of smugglers and ghosts and full of character. All in the beautiful historic town on Rye with excellent shopping and places to visit.
Stayed 1 night in Apr 2022

10/10 Excellent

JLB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant, nice atmosphere within the hotel.
Stayed 2 nights in Mar 2022

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a great Hotel
Fantastic hotel with exceptional staff. the food was great and the hotel oozed character
Stayed 2 nights in Feb 2022

10/10 Excellent

Chester

Stayed 1 night in Feb 2022

10/10 Excellent

D

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent central location with friendly staff. Food is very good. I would recommend and visit again.
Stayed 1 night in Feb 2022

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After battling several cancelled trains due to Storm Eunice, we received a very warm welcome from the front desk. We stayed in room 20 and this was a clean, characterful space with a four poster bed. The historical building of the hotel is incredible, and it's well worth having a drink there in the guests-only bar too.
Stayed 1 night in Feb 2022

10/10 Excellent

Michael

Stayed 1 night in Feb 2022

8/10 Good

derek

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great ambiance, log fires and cozy nooks. I would rate the restaurant far lower than the hotel. Had lobster which was more rubber than food, terribly over-cooked. Wait staff were very attentive and helpful.
Stayed 2 nights in Feb 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LOVE THIS PLACE!
Amazing spot! A must-stay place in Rye!
Stayed 1 night in Jan 2022

4/10 Poor

David T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing.
This hotel is very old and really quite lovely but the bathrooms are outdated. Our room was advertised as coming with a shower, but it was a hand held. There wasn’t enough height to stand up and there was no water pressure. Very unpleasant. The restaurant is overpriced for mediocre food. The staff did everything they could to make our evening pleasant but the poor quality of our meal over-rode their efforts. I’d never recommend this hotel.
Stayed 1 night in Feb 2022

10/10 Excellent

Andy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, cosy and clean throughout
Stayed 1 night in Jan 2022

10/10 Excellent

Helen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022