The Tunbridge Wells Hotel

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Where to?

Dates

March 2025

April 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

Parking available
Bar
24/7 front desk
Room service
Housekeeping
Free WiFi

Explore the area

58 The Pantiles, Royal Tunbridge Wells, England, TN2 5TD

Pantiles
‪1 min walk‬
Assembly Hall Theater
‪12 min walk‬
Tunbridge Wells Golf Club
‪14 min walk‬
London (LGW-Gatwick)
‪38 min drive‬

Room options

Double Room

16 sq m
Sleeps 2
1 Double Bed

Deluxe Double Room

20 sq m
Sleeps 3
1 Double Bed

Family Room

24 sq m
Sleeps 4
1 Double Bed and 1 Double Sofa Bed

Superior Twin Room

20 sq m
Sleeps 3
2 Twin Beds

Suite

25 sq m
Sleeps 3
1 Double Bed

Single Room

6 sq m
Sleeps 1
1 Twin Bed

Economy Double Room

10 sq m
Sleeps 2
1 Double Bed

Similar properties

Pet-friendly
Parking included
Free WiFi
Restaurant

for 1 room

includes taxes & fees

4 Apr - 5 Apr

About this property

Hotel in Royal Tunbridge Wells with a 24-hour front desk and a restaurant

This smoke-free hotel features a restaurant, a bar/lounge, and self parking. WiFi in public areas is free. Additionally, a meeting room, a 24-hour front desk, and a hair salon are onsite.

The Tunbridge Wells Hotel offers 20 accommodations with espresso makers and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the helpful staff at The Tunbridge Wells Hotel. During your stay, you're just a quick walk from Pantiles. Features include free WiFi in public areas, plus a restaurant and a bar.

Free WiFi
Enjoy British cuisine while dining at The Eating House
Self parking available for a fee
Amenities include a meeting room and a terrace
Steps from Pantiles and 5 minutes by foot from Spa Valley Railway

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The Tunbridge Wells Hotel also features a terrace, room service (during limited hours), and a hair salon. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Royal Tunbridge Wells hotel is smoke free.

The Eating House - This restaurant specializes in British cuisine.

Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Height restrictions apply for on-site parking
Parking on site (GBP 10 per day)
Limited on-site parking

Food and drink

A bar/lounge
A restaurant

Restaurants on site

The Eating House

Conveniences

24-hour front desk
Hair salon

Guest services

Housekeeping (daily)

Business services

Meeting room

Outdoors

Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only

Room amenities

Bedroom

Bedsheets provided

Bathroom

Free toiletries
Hair dryer
Towels provided

Entertainment

Flat-screen TV with digital channels

Food and drink

Coffee/tea maker
Electric kettle
Espresso maker
Limited room service

Free local calls
Heating
Iron/ironing board on request
Phone
Portable fan

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Renovations and closures

The property is closed between September 13 and September 13.

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for GBP 25.0 per day.

Cribs (infant beds) are available for GBP 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Self parking fee: GBP 10 per day
Crib (infant bed) fee: GBP 10.0 per night
Rollaway bed fee: GBP 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Property is also known as

Tunbridge Wells Hotel

The Tunbridge Wells Hotel Royal Kent

The Pantiles Hotel

The Tunbridge Wells Ho

The Tunbridge Wells Hotel Reviews

8.4

Very good

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

10/10 Excellent

David

Travelled with group

18 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great! Friendly, helpful staff. Room was comfortable and clean. Will stay again! Thank you!

Stayed 2 nights in Dec 2024

10/10 Excellent

Matthew

14 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Dec 2024

2/10 Terrible

Jan

12 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Dec 2024

4/10 Poor

Niraj

23 Nov 2024

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Stayed 1 night in Nov 2024

10/10 Excellent

Teresa

16 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely friendly cozy

Absolutely loved the stay. Staff were amazing, Breakfast was super tasty and great value. Beautiful lounge & bar area. Really enjoyed the Christmas switch on. Christmas huts along the Pantiles.

Stayed 2 nights in Nov 2024

6/10 Okay

Andrew

Business traveller

13 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Room comfort

Good and bad

It was nice welcoming hotel ,the manager was very attentive,had some food at night was very good ,the room was adequate the mattress was horrendous the springs on one side had gone ,woke up in the morning back was creasing me room was 41

Stayed 1 night in Nov 2024

10/10 Excellent

Christopher

Travelled with partner

1 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

As we were on the top floor it was nicely quiet at night. Very handy location for the high street. Parking was easy. Breakfast was very good. Had a lovely stay.

Stayed 2 nights in Oct 2024

10/10 Excellent

Shem

Business traveller

25 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2024

10/10 Excellent

Angela

24 Sept 2024

Stayed 1 night in Sep 2024

10/10 Excellent

Michael

23 Sept 2024

Stayed 1 night in Sep 2024

10/10 Excellent

Deborah

Business traveller

19 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed for 3 nights for a business trip, I chose the hotel mainly as I've been to the area a few times, been quite disappointed with others in the area and wanted a hotel that had a good location for things to do after work. The hotel is within walking distance of the main shopping town, lots of restaurants and bars and train station too and it proved to be perfect for me! The immediate surrounding area of the pantiles was lovely with plenty going on if you don't want to stray far but even though it was busy I didn't get disturved by noise from the town below which was an initial worry, it's very convenient! I was on the Fourth floor, which had lots of stairs and as an old building, it had no lift, this was fine for me but definitely worth taking into account when booking as a special request if you have limited mobility! My room was impeccably clean, I've been in the area many times at other hotels and this hotel was the best by a mile! The coffee supplies, water and towels were changed daily and the bathroom was modern with great shower and bath facilities! I only ate in the restaurant once but found the food to be absolutely delicious and fresh, there was a great varied selection and very reasonably priced for a hotel! The check in/check out process was very smooth and all the staff I met were incredibly friendly and accommodating! 10/10 stay, I will be back again and highly recommend!

Stayed 3 nights in Sep 2024

8/10 Good

Lauren

Business traveller

19 Sept 2024

Liked: Cleanliness, staff & service, amenities

Lovely, characterful hotel. Stayed in the single room and it was great - had everything needed. It was very hot in the room, but imagine that'll be nice in winter. There are lots of narrow stairs, which makes walking with a suitcase difficult, but the staff member on check-in did offer to carry my luggage to my room. I look forward to staying again.

Stayed 1 night in Sep 2024

6/10 Okay

Tim

Business traveller

16 Sept 2024

Liked: Staff & service, room comfort

Disliked: Cleanliness

Stayed 1 night in Sep 2024

8/10 Good

Chris

Travelled with family

12 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Sep 2024

8/10 Good

Sharon

6 Sept 2024

The noise out the front after midnight

Stayed 1 night in Sep 2024

8/10 Good

Cynthia

Travelled with family, Travelled with partner

5 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property is old with great characters, these days being given a bath is a bonus, the location is excellent, it is within walking distance of everything, there are beautiful shops, cafes, pubs and parks. The parking is not ideal, (due to our ailments, we are not able to walk very far), with the burden of a big suitcase, it was a struggle, to walk across a busy main street to the hotel, however, the staff are most helpful. One important advice, we have overlooked, with the absence of a lift, being on the 5th floor is no laughing matter. Still recommend it for a short break.

Stayed 3 nights in Aug 2024

4/10 Poor

Mark

29 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

I specifically asked for a quiet room. They put me overlooking the main road where endless trucks kept me up all night.

Stayed 1 night in Aug 2024

10/10 Excellent

martin

Travelled with group

27 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean room and all we needed for our stay which was a friend’s wedding. Food was very nice which you had to pay for separately

Stayed 2 nights in Aug 2024

6/10 Okay

Luke

Travelled with partner

23 Aug 2024

Liked: Staff & service

Great location, but quite expensive for standard of hotel, plus no breakfast included in the price

Stayed 2 nights in Aug 2024

6/10 Okay

Mark

Business traveller

16 Aug 2024

Room very noisy, faced onto a busy main road. Window wouldn’t close so very poor nights sleep

Stayed 2 nights in Aug 2024

8/10 Good

Philip

8 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

8/10 Good

Yvonne

7 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2024

4/10 Poor

Gillian

Business traveller

6 Aug 2024

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service, room comfort

Disappointing

This is my second stay at this hotel (in the same room coincidently). During the night there was a lot of noise sounding like a toilet cistern filling up (not mine) which I could not figure out where it was coming from. I got about 2 hours sleep in total. Checking in experience was not great as they were busy preparing for an evening event. On check out I was checked out by the night porter as it was quite early. I was not asked how the stay was and didn’t feel it could be dealt with even if I did. I would not be put off booking the hotel again, however I would check what room I was going to be out in.

Stayed 1 night in Jul 2024