Smith & Western Tunbridge Wells

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Dates

January 2025

February 2025

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Bar

Breakfast included

Room service

Housekeeping

Parking included

Free WiFi

Explore the area

Linden Park Rd, Royal Tunbridge Wells, England, TN2 5QL

Pantiles
1 min walk
Flossies
3 min walk
Spa Valley Station
4 min walk
London (LGW-Gatwick)
52 min drive

Room options

Double Room

28 sq m
Sleeps 2
1 Double Bed

Similar properties

Pool

Spa

Parking included

Free WiFi

for 1 room

includes taxes & fees

9 Jan - 10 Jan

About this property

Hotel in Royal Tunbridge Wells with free breakfast and a restaurant

A restaurant, a bar/lounge, and free newspapers are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a garden.

Smith & Western Tunbridge Wells offers 9 accommodations with complimentary newspapers and complimentary bottled water. Flat-screen televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Smith & Western Tunbridge Wells. During your stay, you're just a quick walk from Pantiles. Features include free breakfast, free WiFi in public areas, and free self parking.

Free continental breakfast served daily
Free WiFi
Free self parking
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Amenities include free lobby newspapers and a terrace
Steps from Pantiles and 13 minutes by foot from Calverley Grounds

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

The business-friendly Smith & Western Tunbridge Wells also features a terrace, a garden, and complimentary newspapers in the lobby. Self parking is free.

This 4-star Royal Tunbridge Wells hotel is smoke free.

Guests are served free continental breakfast daily from 9:00 AM to noon.

Smith & Western Tunbridge Wells has a restaurant on site.

Room service is available.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site

Food and drink

Free continental breakfast available daily 9:00 AM–noon
1 restaurant
1 bar
Room service available

Conveniences

Free newspapers in reception

Guest services

Daily housekeeping
Front desk (limited hours)
Luggage storage

Outdoors

Garden
Terrace

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Wheelchair-accessible (may have limits)

Smoke-free property

Room amenities

Bedroom

Bed sheets
Heating

Bathroom

Free toiletries
Hairdryer
Private bathroom
Shower
Towels

Entertainment

Digital channels
Flat-screen TV

Food and drink

Coffee/tea maker
Free bottled water

Desk
Free newspapers
Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9 PM

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

The front desk is open daily from 3 PM - 9 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets allowed

Children and extra beds

Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

The front desk at this property is open daily from 3 PM - 9 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Property is also known as

Smith Western Tunbridge Wells Hotel Royal Tunbridge Wells

Smith Western Tunbridge Wells Hotel

Smith Western Tunbridge Wells Royal Tunbridge Wells

Smith Western Tunbridge Wells

Smith & Western Tunbridge Wells Hotel Royal Tunbridge Wells

Smith And Western Tunbridge Wells

Smith & Western Tunbridge Wells Royal Tunbridge Wells

Smith Tunbridge Wells Hotel

Smith & Tunbridge Wells

Smith & Western Tunbridge Wells Hotel

Smith & Western Tunbridge Wells Royal Tunbridge Wells

Smith & Western Tunbridge Wells Hotel Royal Tunbridge Wells

Smith & Western Tunbridge Wells Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Excellent

Michael

8 Sept 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 3 nights in Sep 2024

10/10 Excellent

Michael

27 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

fully enjoyed our three nights, service was good, rooms where clean, dinning was excellent, and not to far to walk into the town, breakfast was served to us , we are used to getting our own, but this did work out ok, and upon leaving, we re booked for next year.

breakfast chow wagon with numerous food stuffs on it

rack of ribs was excellent with a daquery to wash it down

the Indian statues must stand about eight foot tall

Stayed 3 nights in Aug 2024

10/10 Excellent

Marie, London

27 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff here are great. The friendliest team I've ever had the pleasure to be greeted by in any hotel Ive stayed and Ive travel alot. They are a great assest to your establishment.

Stayed 1 night in Aug 2024

2/10 Terrible

Robin

Business traveller

14 Aug 2024

Disliked: Cleanliness, property conditions & facilities, room comfort

Haven't been this disappointed since shreck 2

Poor show. Had meals at this smith and weston before and really enjoyed then so thought when I'm next down I'll book a night. First impression was good but whe i arrived at 9:30 but once i had been out to get somthing to eat (and returned) i found the shower not to be working! Unfortunately this was after the staff had left. In the morning while eating my yoghurt from the self serve the spoon texture felt a bit odd. Much to my disgust and horror the spoon was dirty! I thought it must have been me so went to get another to find 5/7 were dirty! Very disappointed. Then to top it off the staff member said the showers was a know issue and it should now be working..... unfortunately this was at half seven so no tome to use.

Stayed 1 night in Jul 2024

10/10 Excellent

Judy

Travelled with partner

5 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

This was our best stay while visiting the UK, amazing breakfast as well.

Stayed 3 nights in Aug 2024

6/10 Okay

andrew

Business traveller

1 Aug 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 2 nights in Jul 2024

8/10 Good

cheryl

Travelled with family

29 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

10/10 Excellent

Suzanne

16 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Business traveller

9 Jul 2024

Liked: Cleanliness, staff & service, room comfort

Great place to stay.

This is a great themed pub, hotel , the staff are friendly and on the ball , even showing you to your room . My room was clean and even carried on the Wild West theme . The food was a little limited, but is was a cowboy/ cowgirl place so I guess they eat a lot of burgers.

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

16 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Right from check-in, staff were friendly and helpful. Riley took on my query about payment resolving the issue and satisfactorily explained the discrepancy between my app and his system. He took our bags to our room and ensured all was well. This excellent customer service by all staff members continued throughout our two night stay. A particular shout out to the smiley singing lady who made up our room. The room was clean and comfortable, nice big shower and good facilities. We would stay again.

Stayed 2 nights in Jun 2024

10/10 Excellent

elspeth

10 Jun 2024

Stayed 1 night in Jun 2024

10/10 Excellent

Simon

Business traveller

2 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2024

8/10 Good

Vicky

28 Apr 2024

Liked: Cleanliness, property conditions & facilities

Stayed 1 night in Apr 2024

10/10 Excellent

Deborah

Business traveller

18 Apr 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, comfortable and would definitely return

The check in process was a little unclear for me as the website didn't say much, I arrived during dinner service and it was a tad strange lugging myself and my bags through the restaurant as I didn't really know where to go but after guidance from the staff I checked in at the bar, there is a separate entrance/exit to use once checked in which made it easier for daily use rather than going through the busy restaurant all the time. All of the staff were very friendly and helpful and my room and ensuite were bigger than I had expected. The bed was a good size with lovely pillows and fluffy duvet, it felt like home. I liked the room facilities such as the coffee pod machine, much nicer than sachets of cheap coffee in the morning and the hairdryer was good too. My room was very clean upon arrival and refreshed daily. The TV actually had a good choice of channels which all worked unlike some places. The bathroom was a great size with a powerful shower, good sized shower not a tiny box shower like you might expect from a hotel and it had nice large fluffy towels. I felt very comfortable and it was like a home from home for a few days. I was apprehensive about being above the busy wild west restaurant with loud music but you don't hear a thing, it was very peaceful which was great. This was the most comfortable hotel stay I've had in a while and I'd definitely return.

Stayed 3 nights in Apr 2024

10/10 Excellent

Peter

14 Apr 2024

Stayed 1 night in Apr 2024

10/10 Excellent

Julie

Travelled with partner

17 Mar 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean, spacious rooms with modern en suite. Tea making facilities and toiletries provided. Third time we have stayed here. Staff are always lovely. Choice of tasty breakfasts included. Definitely recommend.

Stayed 1 night in Mar 2024

10/10 Excellent

Julia

Travelled with group

22 Jan 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous

Lovely themed place, we did an evening event on the Spa Valley Railway and wS 2 minutes walk, no worries about parking. Food was great both meals in restaurant and breakfast. If you suffer with being hot, suggest you use the supplied fan

Stayed 1 night in Jan 2024

10/10 Excellent

Terry

Travelled with partner

12 Dec 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff who looked after us were extremely good and helpful would stay here again.

Stayed 1 night in Dec 2023

10/10 Excellent

Judith

30 Nov 2023

Stayed 1 night in Nov 2023

10/10 Excellent

gary

Business traveller

23 Nov 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very clean, great breakfast.

Stayed 1 night in Nov 2023

10/10 Excellent

Ian

Business traveller

17 Nov 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2023

10/10 Excellent

Gillian

1 Nov 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Great room with much attention to both themed and domestic detail. Very friendly staff. Breakfast was very good value too.

Stayed 1 night in Oct 2023

10/10 Excellent

Christine

29 Oct 2023

Stayed 1 night in Oct 2023

10/10 Excellent

Tracy

Travelled with partner

23 Oct 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It’s very quirky and the theme is continuous. The rooms and bathroom are very comfortable and clean. Parking is easy & free for hotel guests. Every single member of staff we spoke to, whether bar, waiting staff, Manager and the cleaning ladies were absolutely lovely and very friendly. We really enjoyed our stay here and will definitely stay again. The included breakfast is delicious too!

Stayed 2 nights in Oct 2023