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"There are alot of bad reviews about this hotel but i dont think they are justified. the room was clean and had everything we needed for our stay. yes ... " More

By a verified traveller on Sun 12 May 2019

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Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Double Room (with Four Poster Bed)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Thomas James Hotel. During your stay, you're just a quick walk from All Saints Church. Enjoy features like a bar.

  • Enjoy drinks at the bar/lounge
  • Amenities include a terrace and TV in a common area
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute walk from All Saints Church and 4 minutes on foot from The Loft Theater

Thomas James Hotel ratings based on 2 Verified Reviews

Review Summary
2.5 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Thomas James Hotel

Couples (2) Family (1)
1 out of 5
The room we got was not the one advertised or the one we booked . Room absolutely disgusting. Carpet filthy and full of dirt marks, spillages etc. Room had not been cleaned properly either as litter etc still on floor. Bathroom mouldy. Tried to cover up the cracks in the sink basin with silicone. Bathroom cabinet minging. There 3 nights and room not cleaned and no towel changes. Staff seem friendly enough but when mention issues they don’t address. Room noisy due the karaoke in the bar and also lots and lots of noise outside from cars, trucks, motorbikes, people fighting in the streets and also delivery men at 4am loading and unloading their Lorries. Worst hotel I’ve ever stayed in. Raised a complaint but the manager did not get back to me. Have requested a full refund. If that fails will be sending pictures to my credit card company together with pictures and requesting a refund. Will also be sending the pictures to the local council to investigate the hotel for health and hygiene

Posted by on 27 Aug 2024

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4 out of 5
There are alot of bad reviews about this hotel but i dont think they are justified. the room was clean and had everything we needed for our stay. yes there was some noise but your in the centre of the town so it is to be expected. i would stay again.

Posted by on 12 May 2019

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Property Features

Thomas James Hotel offers its guests a terrace and a television in common area. You can enjoy a drink at the bar/lounge. The front desk is open around the clock. This 3-star Royal Leamington Spa hotel is smoke free.

  • 17 guestrooms or units
  • Pool or billiards table
  • Terrace
  • Television in lobby
  • No smoking on site
  • Bar or lounge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Leamington Spa Station (0.4 km / 0.3 mi)

Room Amenities

Thomas James Hotel offers 17 accommodations with a hairdryer and free toiletries. Flat-screen televisions come with digital channels. Bathrooms include a shower. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Flat-screen television
  • Digital channels
  • Electric kettle
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Heating
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

There is no front desk at this property. This property doesn't offer after-hours check-in. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.

Guests planning on arriving outside normal check-in hours must contact the property in advance for check-in instructions.

This property does not have a front desk. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.

Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, debit cards and cash.

  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • No front desk
  • Guests must register online prior to arrival
  • Guests must provide a copy of their government-issued photo I.D. in advance
  • Host will greet you
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards
  • Online penalty collection

Hotel Names

  • Thomas James Hotel Royal Leamington Spa
  • Thomas James Royal Leamington Spa
  • Thomas James Hotel Leamington Spa
  • Thomas James Leamington Spa
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