The Bridge House Hotel

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Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Popular amenities

Bar

24/7 front desk

Room service

Housekeeping

Parking included

Free WiFi

Explore the area

Reigate Hill, Reigate, England, RH2 9RP

Surrey Hills
2 min drive
Tunnel Road Caves
4 min drive
Reigate Hill Golf Club
5 min drive
London (LGW-Gatwick)
16 min drive

Room options

Standard Twin Room

Sleeps 2
2 Twin Beds

Family Room

Sleeps 5
2 Double Beds and 1 Twin Bed

Deluxe Triple Room

Sleeps 3
1 Twin Bed and 1 Double Bed

Standard Single Room, 1 Single Bed

Sleeps 1
1 Twin Bed

Standard Double Room

Sleeps 2
1 Double Bed

Similar properties

Parking included

Free WiFi

Restaurant

Business services

for 1 night

includes taxes & fees

5 Dec - 6 Dec

About this property

Hotel with free parking, near Surrey Hills

A restaurant, a bar/lounge, and 24-hour room service are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk and a garden are onsite.

The Bridge House Hotel offers 30 accommodations with hair dryers and irons/ironing boards. 32-inch flat-screen televisions come with digital channels.

Bathrooms include bathtubs or showers and complimentary toiletries. This Reigate hotel provides complimentary wired and wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at The Bridge House Hotel. During your stay, you'll be within walking distance of Surrey Hills. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.

Free WiFi
Free self parking
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Services include luggage storage
Just a 2-minute drive from Surrey Hills and 13 minutes from Chessington World of Adventures

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The business-friendly The Bridge House Hotel also features a terrace, a garden, and 24-hour room service. Limited free parking is available on a first-come, first-served basis.

This 3-star Reigate hotel is smoke free.

The Bridge House Hotel has a restaurant on site.

24-hour room service is available.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Limited on-site parking

Food and drink

1 restaurant
1 bar
24-hour room service

Guest services

24-hour front desk
Daily housekeeping
Luggage storage

Outdoors

Garden
Terrace

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Thin carpet in room
Upper floors accessible by stairs only
Wheelchair-accessible public bathroom
Wheelchair-accessible (may have limits)

Smoke-free property

Room amenities

Bedroom

Bed sheets
Heating

Bathroom

Bath or shower
Free toiletries
Hairdryer
Private bathroom
Towels

Entertainment

32-inch flat-screen TV
Digital channels

Food and drink

Electric kettle

Desk
Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Kids stay free! One child 6 years old or younger stays free when using existing bedding.

Cribs (infant beds) are available for GBP 10.00 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Crib (infant bed) fee: GBP 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Bridge House Hotel

Bridge House Hotel Reigate

Bridge House Reigate

Hotel Bridge House

Bridge House Hotel Reigate

Bridge House Hotel

Bridge House Reigate

Hotel The Bridge House Hotel Reigate

Reigate The Bridge House Hotel Hotel

The Bridge House Hotel Reigate

Hotel The Bridge House Hotel

Bridge House

The Bridge House Hotel Reviews

6.0

6.6/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

5.4/10

Property conditions & facilities

5.4/10

Eco-friendliness

6/10 Okay

William

19 Aug 2024

Liked: Cleanliness, staff & service

Disliked: Room comfort

Great location and friendly staff

Good location just off M23 , No road noise inside hotel. 30 min walk to Reigate town centre. Hotel is quite dated/showing it's age, the room has a desk, tv and kettle. the bathroom is adequate. Pros: good location, friendly, helpful staff, decent price, plenty of parking spaces. Cons: the bed! the mattress was like a sack filled with old clothes and the pillows were super thin. I was in a single room and it had a single duvet in a double size cover so a lot of loose material. Would I stay again? Yes but only for one night if I couldn't find anywhere else.

Stayed 2 nights in Aug 2024

6/10 Okay

natasha

Travelled with family

5 Aug 2024

Liked: Staff & service

Keep the cat!

Hmmm... where to start? I'm torn on this one! Firstly, I want to express how amazing and helpful the concierge was. He walked us all the way down to our room, and was super helpful and kind. Now for the rest of it! When we pulled into the parking lot, there was barely any parking, because there was some kind of event going on, maybe a wedding or a birthday, either way zero parking. I had to illegally park next to a hedge and walk up the hill to reception. The reception desk was right next to the function room, and the music was so loud, I had to mime to the concierge that I needed to check in. Once we were down into the corridors, you couldn't hear the party. Our room was ground floor and the last room at the end of the building, it exuded a musty dankness. The bathroom was fairly clean but the fixtures are older, and there is no extractor fan which added to the overall dampness. There was mold on the walls each side of the window, and the beds, while comfortable, were uneven and broken down. If you laid on one side, you would naturally roll to the lower side! My kids talked me into staying, citing that it was just for the night before we flew out the next day. The parking was frustrating! If you have a large function, section off some parking for your hotel guests! There is no restaurant here, even though it says there is, also frustrating! There was a little cat that kept us company. The cat was a beacon of hope in an otherwise dissmal stay! Keep the cat!

Stayed 1 night in Jul 2024

10/10 Excellent

Raquel

Travelled with family

28 Jul 2024

Liked: Cleanliness, staff & service, room comfort

Disliked: Property conditions & facilities

Overnight pre flight stay.

Overnight stay as flight from Gatwick was early morning. Hotel was lovely and service good BUT the shower was awful. It just trickled water out.

Stayed 1 night in Jul 2024

2/10 Terrible

Nirosha

19 Jul 2024

Stayed 1 night in Jul 2024

6/10 Okay

Ian

17 Jul 2024

Stayed 2 nights in Mar 2024

4/10 Poor

philip

Travelled with group

17 Jul 2024

Disliked: Property conditions & facilities, room comfort

Dissapointing.

Interesting set up…. Probably got exactly what we paid for at £53 a night without breakfast. Single rooms, with all the facilities you would expect. Bed was uncomfortable with pillows about 25mm thick. Walls are paper thin, so thin the guy next door rattled my window with his snoring. The bar was closed and looked like it would never reopen. WiFi worked. Looks like the hotel is now used as a base for builders judging by the number of white vans in the car park… I booked it for the location and the price. If you book here take your own pillow and ear plugs… the plumbing is also very noisy.

Stayed 1 night in Jul 2024

6/10 Okay

Nicole

Travelled with family

7 Jul 2024

Disliked: Amenities, property conditions & facilities

Unfortunately had to check out early for family reasons so can only comment on facilities that we saw. Very tired decor needs a good revamp. The room wasn’t awful but our bathroom was poor and with dripping taps. The balcony needed a sweep and dead pot plant replacing. The gutter outside the window was leaking. However, staff were very friendly and for the price point of our room we would not have made any complaints. An ok place to stay if you’re on a tight budget and planning to be out and about for most of the time.

Stayed 1 night in Jul 2024

4/10 Poor

Chi Wai Alex

Travelled with family

5 Jul 2024

Disliked: Cleanliness, amenities, property conditions & facilities

Not good

Stayed 3 nights in Jun 2024

2/10 Terrible

James

4 Jul 2024

Stayed 1 night in Jul 2024

8/10 Good

Barbora

Travelled with partner

4 Jul 2024

Liked: Cleanliness, staff & service, amenities

Nice stay.

Stayed 1 night in Jun 2024

4/10 Poor

Liza-Jo

3 Jul 2024

Disliked: Cleanliness, property conditions & facilities

Stayed 1 night in Jul 2024

6/10 Okay

Jamie

23 Jun 2024

Liked: Staff & service, room comfort

Middle of the Road Stay with Bonuses

You’re greeted by an incredibly friendly front of desk staff, really lovely. There’s a £50 deposit for if you break anything which I wasn’t expecting and was a tad disappointing. The hotel looks a bit like it’s in a 90s time-warp, which personally I enjoyed. The room we stayed in was a little tired, but had a fan and air-con. The TV had a range of channels but also access to Smart TV features - something bigger chains don’t have. The Wi-Fi was down when we arrived but the staff told us BT had been contacted and it was fixed within a few hours of us arriving. This was a free feature of the room and a really good bonus. Overall, the hotel and stay is middle of the road. It’s not the Savoy but for its price point this was good value for money. The milk for the tea was out of date for our June stay, and someone has smoked marijuana in the corridor (not the hotel’s fault) but overall I’d be inclined to recommend this.

Stayed 2 nights in Jun 2024

10/10 Excellent

Lee

Business traveller

23 Jun 2024

Liked: Cleanliness, staff & service, amenities

Staff are so nice and helpful. Definitely staying here again!!

Stayed 3 nights in Jun 2024

8/10 Good

jayne, tithby

22 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great for airport. Plenty of parking so ticks the box

Stayed 1 night in Jun 2024

2/10 Terrible

Adrian

21 Jun 2024

Stayed 1 night in Jun 2024

6/10 Okay

Michael

Business traveller

20 Jun 2024

Disliked: Property conditions & facilities, room comfort

Great potential but let’s it’s self down

Friendly staff upon arrival check in was easy. However disappointed to see the bar closed no restaurant available, hotel needs updating has potential to be a cracking place to stay room was a good size beds were in need of a new mattress, internet was poor happy not to of paid for it! Price per night was about right would not want to pay more. Plenty of parking available and the location to Gatwick was great and if it’s just a room you need this is ideal but don’t expect to much

Stayed 1 night in Jun 2024

10/10 Excellent

Claire

19 Jun 2024

Stayed 1 night in Jun 2024

4/10 Poor

David

Travelled with group

15 Jun 2024

Disliked: Cleanliness, property conditions & facilities, room comfort

In need of refurb

Room and hotel in need of some refurbishment throughout. Room very dated and bed and mattress in need of replacement. Shower barely got you wet. Glad was only 1 night after a flight

Stayed 1 night in Jun 2024

6/10 Okay

Jeremy

14 Jun 2024

Liked: Cleanliness, staff & service

Ok, but we won’t be back

We knew that we had booked room only, but were disappointed to find that there was no facility to provide breakfast The room was fine but dated, tired and the bed was small compared to comparable priced hotels

Stayed 1 night in Jun 2024

6/10 Okay

ANNE

13 Jun 2024

Liked: Property conditions & facilities

Clean and friendly service

Clean basic facilities at a budget price, well positioned for access to Reigate town centre Staff very friendly and helpful and met our requirements

Stayed 2 nights in Jun 2024

6/10 Okay

Karleigh

Travelled with family

13 Jun 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Jun 2024

2/10 Terrible

christopher

Business traveller

10 Jun 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A VERY BAD DIRTY HOTEL

Do not stay here, there is no restaurant or bar. Shower did not work , very dirty room. The bathroom floor was so dirty that i had to ask for extra towls to lay on the floor. Very poor room lighting. One of the teo lights kept flickering so fast it was like a strob light and gave me a headache or you sit in the dark. I took lots of videos and pictures and am demanding a full refund for what i consider to be the worst hotel i have ever stayed in. It should not even be open. Paper cups and no way to stir your tea of coffee building work going on. The list os endless. Its not letting me upload photos. Funny that.

Stayed 2 nights in May 2024

2/10 Terrible

Dale

10 Jun 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nightmare, non-starter of a stay

I turned up at the hotel after a 4 hour journey from the North in order to catch a flight to Gatwick the following morning. Obviously feeling very tired, I was looking forward to a relaxing evening and a good night's sleep. When I arrived I was greeted by the fact that entire hotel had been taken over by a drunk and rowdy wedding including a very loud disco and live music. After first being met with an empty reception followed by an incredibly rude employee and finally by someone else who insisted I should give them a chance, I was shown my room which was directly above the disco. I was then told the entire hotel was booked by the wedding party and the disco would be going until around 1:30am. Needless to say I immediately found another hotel and left. Why the hotel would still offer bookings under these circumstances is a mystery to me. The least they could've done was offer a pre-warning to any potential non wedding guests. Aside from that the room was tiny, smelled unpleasant, had no view from the window and a very small, almost kid sized bed. The Travelodge I was able to find was infinitely more pleasant and thankfully I was able to eventually get a good night's sleep after the couple hours of stress and inconvenience that I definitely didn't need before and after a long trip. Avoid at all costs.

Stayed 1 night in Jun 2024

6/10 Okay

Verified traveller

Travelled with family

7 Jun 2024

Liked: Staff & service, room comfort

Basic hotel but the manager was really helpful. Lots of stairs.

Stayed 1 night in Jun 2024

6/10 Okay

Colleen

7 Jun 2024

Liked: Staff & service

Disliked: Property conditions & facilities

There is no communication with the front desk after you are in the room The fire alarm was set off and I did not know if it was get out time or not..could not speak to front desk. The staff went over and above but the hotel itself is shoddy and needs upgrading ..Also smells of smokers. If you are a smoker go stay there ..you can smoke.The outside area as you are going into the hotel smells like smoke.

Stayed 2 nights in May 2024