The Bridge House Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Bridge House Hotel

Deluxe Triple Room
Reception
Bar (on property)
Exterior
Lobby

Reviews

6.0 out of 10

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Housekeeping
  • Free WiFi

Explore the area

Map
Reigate Hill, Reigate, England, RH2 9RP
  • Surrey Hills
    2 min drive
  • Junction 8
    2 min walk
  • Reigate Station
    3 min drive
  • London (LGW-Gatwick)
    16 min drive

Room options

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

Family Room

  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

Deluxe Triple Room

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Standard Single Room, 1 Single Bed

  • Sleeps 1
  • 1 Twin Bed

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

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About this property

The Bridge House Hotel

Hotel in Reigate with a 24-hour front desk and a restaurant
A restaurant, a bar/lounge, and 24-hour room service are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk and a garden are onsite.
The Bridge House Hotel offers 30 accommodations with hair dryers and irons/ironing boards. 32-inch flat-screen televisions come with digital channels.

Bathrooms include bathtubs or showers and complimentary toiletries. This Reigate hotel provides complimentary wired and wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at The Bridge House Hotel. During your stay, you'll be within walking distance of Surrey Hills. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include luggage storage
  • Just a 2-minute drive from Surrey Hills and a few minutes from Tunnel Road Caves
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The business-friendly The Bridge House Hotel also features a terrace, a garden, and 24-hour room service. Limited free parking is available on a first-come, first-served basis.

This 3-star Reigate hotel is smoke free.

The Bridge House Hotel has a restaurant on site.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking

Food and drink

  • 1 restaurant
  • 1 bar
  • 24-hour room service

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Digital channels

Food and drink

  • Electric kettle

More

  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for GBP 10.00 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Bridge House Hotel
Bridge House Hotel Reigate
Bridge House Reigate
Hotel Bridge House
Bridge House Hotel Reigate
Bridge House Hotel
Bridge House Reigate
Hotel The Bridge House Hotel Reigate
Reigate The Bridge House Hotel Hotel
The Bridge House Hotel Reigate
Hotel The Bridge House Hotel
Bridge House

The Bridge House Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 61 out of 585 reviews" "
Rating 8 - Good. 143 out of 585 reviews" "
Rating 6 - Okay. 163 out of 585 reviews" "
Rating 4 - Poor. 114 out of 585 reviews" "
Rating 2 - Terrible. 104 out of 585 reviews" "

6.6/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

5.4/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

6/10 Okay

Maurice

Disliked: Room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Sarah

Travelled with family
Disliked: Staff & service
Didnt stay as we had no car and the hotel wouldnt take this into consideration for a refund. Would never consider staying here again for that reason.
Stayed 1 night in Aug 2024

6/10 Okay

William

Liked: Cleanliness, staff & service
Disliked: Room comfort
Great location and friendly staff
Good location just off M23 , No road noise inside hotel. 30 min walk to Reigate town centre. Hotel is quite dated/showing it's age, the room has a desk, tv and kettle. the bathroom is adequate. Pros: good location, friendly, helpful staff, decent price, plenty of parking spaces. Cons: the bed! the mattress was like a sack filled with old clothes and the pillows were super thin. I was in a single room and it had a single duvet in a double size cover so a lot of loose material. Would I stay again? Yes but only for one night if I couldn't find anywhere else.
Stayed 2 nights in Aug 2024

6/10 Okay

natasha

Travelled with family
Liked: Staff & service
Keep the cat!
Hmmm... where to start? I'm torn on this one! Firstly, I want to express how amazing and helpful the concierge was. He walked us all the way down to our room, and was super helpful and kind. Now for the rest of it! When we pulled into the parking lot, there was barely any parking, because there was some kind of event going on, maybe a wedding or a birthday, either way zero parking. I had to illegally park next to a hedge and walk up the hill to reception. The reception desk was right next to the function room, and the music was so loud, I had to mime to the concierge that I needed to check in. Once we were down into the corridors, you couldn't hear the party. Our room was ground floor and the last room at the end of the building, it exuded a musty dankness. The bathroom was fairly clean but the fixtures are older, and there is no extractor fan which added to the overall dampness. There was mold on the walls each side of the window, and the beds, while comfortable, were uneven and broken down. If you laid on one side, you would naturally roll to the lower side! My kids talked me into staying, citing that it was just for the night before we flew out the next day. The parking was frustrating! If you have a large function, section off some parking for your hotel guests! There is no restaurant here, even though it says there is, also frustrating! There was a little cat that kept us company. The cat was a beacon of hope in an otherwise dissmal stay! Keep the cat!
Stayed 1 night in Jul 2024

10/10 Excellent

Raquel

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Overnight pre flight stay.
Overnight stay as flight from Gatwick was early morning. Hotel was lovely and service good BUT the shower was awful. It just trickled water out.
Stayed 1 night in Jul 2024

2/10 Terrible

Nirosha

Stayed 1 night in Jul 2024

6/10 Okay

Ian

Stayed 2 nights in Mar 2024

4/10 Poor

philip

Travelled with group
Disliked: Property conditions & facilities, room comfort
Dissapointing.
Interesting set up…. Probably got exactly what we paid for at £53 a night without breakfast. Single rooms, with all the facilities you would expect. Bed was uncomfortable with pillows about 25mm thick. Walls are paper thin, so thin the guy next door rattled my window with his snoring. The bar was closed and looked like it would never reopen. WiFi worked. Looks like the hotel is now used as a base for builders judging by the number of white vans in the car park… I booked it for the location and the price. If you book here take your own pillow and ear plugs… the plumbing is also very noisy.
Stayed 1 night in Jul 2024

6/10 Okay

Nicole

Travelled with family
Disliked: Amenities, property conditions & facilities
Unfortunately had to check out early for family reasons so can only comment on facilities that we saw. Very tired decor needs a good revamp. The room wasn’t awful but our bathroom was poor and with dripping taps. The balcony needed a sweep and dead pot plant replacing. The gutter outside the window was leaking. However, staff were very friendly and for the price point of our room we would not have made any complaints. An ok place to stay if you’re on a tight budget and planning to be out and about for most of the time.
Stayed 1 night in Jul 2024

4/10 Poor

Chi Wai Alex

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Not good
Stayed 3 nights in Jun 2024

2/10 Terrible

James

Stayed 1 night in Jul 2024

8/10 Good

Barbora

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice stay.
Stayed 1 night in Jun 2024

4/10 Poor

Liza-Jo

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Jamie

Liked: Staff & service, room comfort
Middle of the Road Stay with Bonuses
You’re greeted by an incredibly friendly front of desk staff, really lovely. There’s a £50 deposit for if you break anything which I wasn’t expecting and was a tad disappointing. The hotel looks a bit like it’s in a 90s time-warp, which personally I enjoyed. The room we stayed in was a little tired, but had a fan and air-con. The TV had a range of channels but also access to Smart TV features - something bigger chains don’t have. The Wi-Fi was down when we arrived but the staff told us BT had been contacted and it was fixed within a few hours of us arriving. This was a free feature of the room and a really good bonus. Overall, the hotel and stay is middle of the road. It’s not the Savoy but for its price point this was good value for money. The milk for the tea was out of date for our June stay, and someone has smoked marijuana in the corridor (not the hotel’s fault) but overall I’d be inclined to recommend this.
Stayed 2 nights in Jun 2024

10/10 Excellent

Lee

Business traveller
Liked: Cleanliness, staff & service, amenities
Staff are so nice and helpful. Definitely staying here again!!
Stayed 3 nights in Jun 2024

8/10 Good

jayne, tithby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for airport. Plenty of parking so ticks the box
Stayed 1 night in Jun 2024

2/10 Terrible

Adrian

Stayed 1 night in Jun 2024

6/10 Okay

Michael

Business traveller
Disliked: Property conditions & facilities, room comfort
Great potential but let’s it’s self down
Friendly staff upon arrival check in was easy. However disappointed to see the bar closed no restaurant available, hotel needs updating has potential to be a cracking place to stay room was a good size beds were in need of a new mattress, internet was poor happy not to of paid for it! Price per night was about right would not want to pay more. Plenty of parking available and the location to Gatwick was great and if it’s just a room you need this is ideal but don’t expect to much
Stayed 1 night in Jun 2024

10/10 Excellent

Claire

Stayed 1 night in Jun 2024

4/10 Poor

David

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
In need of refurb
Room and hotel in need of some refurbishment throughout. Room very dated and bed and mattress in need of replacement. Shower barely got you wet. Glad was only 1 night after a flight
Stayed 1 night in Jun 2024

6/10 Okay

Jeremy

Liked: Cleanliness, staff & service
Ok, but we won’t be back
We knew that we had booked room only, but were disappointed to find that there was no facility to provide breakfast The room was fine but dated, tired and the bed was small compared to comparable priced hotels
Stayed 1 night in Jun 2024

6/10 Okay

ANNE

Liked: Property conditions & facilities
Clean and friendly service
Clean basic facilities at a budget price, well positioned for access to Reigate town centre Staff very friendly and helpful and met our requirements
Stayed 2 nights in Jun 2024

6/10 Okay

Karleigh

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

2/10 Terrible

christopher

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A VERY BAD DIRTY HOTEL
Do not stay here, there is no restaurant or bar. Shower did not work , very dirty room. The bathroom floor was so dirty that i had to ask for extra towls to lay on the floor. Very poor room lighting. One of the teo lights kept flickering so fast it was like a strob light and gave me a headache or you sit in the dark. I took lots of videos and pictures and am demanding a full refund for what i consider to be the worst hotel i have ever stayed in. It should not even be open. Paper cups and no way to stir your tea of coffee building work going on. The list os endless. Its not letting me upload photos. Funny that.
Stayed 2 nights in May 2024

2/10 Terrible

Dale

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nightmare, non-starter of a stay
I turned up at the hotel after a 4 hour journey from the North in order to catch a flight to Gatwick the following morning. Obviously feeling very tired, I was looking forward to a relaxing evening and a good night's sleep. When I arrived I was greeted by the fact that entire hotel had been taken over by a drunk and rowdy wedding including a very loud disco and live music. After first being met with an empty reception followed by an incredibly rude employee and finally by someone else who insisted I should give them a chance, I was shown my room which was directly above the disco. I was then told the entire hotel was booked by the wedding party and the disco would be going until around 1:30am. Needless to say I immediately found another hotel and left. Why the hotel would still offer bookings under these circumstances is a mystery to me. The least they could've done was offer a pre-warning to any potential non wedding guests. Aside from that the room was tiny, smelled unpleasant, had no view from the window and a very small, almost kid sized bed. The Travelodge I was able to find was infinitely more pleasant and thankfully I was able to eventually get a good night's sleep after the couple hours of stress and inconvenience that I definitely didn't need before and after a long trip. Avoid at all costs.
Stayed 1 night in Jun 2024