The Abbey Hotel Golf & Spa - Reviews, Photos & Rates | ebookers.ie

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Redditch •1 Room

Redditch • 1 Room

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England
Redditch Hotels
The Abbey Hotel Golf & Spa , Redditch, current page

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2.8 out of 5

See all 8 ebookers Reviews

"Hotel needs a bit of a spruce up. Seems outdated. Problems checking in - sent me to the wrong room that was already occupied, had to wait around for a ... " More

By a verified traveller on Tue 21 Aug 2018

Points Of Interest

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Check-in

Check-out

Family Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Executive Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at The Abbey Hotel Golf & Spa . During your stay, you're just a quick walk from The Abbey Golf Course. Enjoy features like free WiFi in public areas and free self-parking, plus 2 restaurants. This property offers pet-friendly amenities, such as food and water bowls.

Free WiFi
Free self-parking
Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and a bar/lounge
Buffet breakfast served daily for a fee
Take a swim in the indoor pool
Treat yourself to body treatments, deep-tissue massages or aromatherapy at the spa
Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
On-site recreation includes a golf course, a gym and a steam room
Guests have great things to say about the clean guestrooms and the helpful staff
Within a 10-minute walk of The Abbey Golf Course and Arrow Valley Country Park
Dogs welcome for a fee (restrictions apply)
Pet-friendly amenities are available, including food and water bowls

The Abbey Hotel Golf & Spa ratings based on 8 Verified Reviews

Review Summary

2.8 out of 5 3.0 out of 5.0

Room cleanliness 3.0 out of 5.0

Service & staff 3.0 out of 5.0

Room comfort 3.0 out of 5.0

Hotel condition 3.0 out of 5.0

Guest reviews for The Abbey Hotel Golf & Spa

1 out of 5

Not at all like the photos on ebookers website. Booked a executive room, room looked absolutely nothing like the photos on ebookers. It was old and outdated, situation right above a function room so the entire room was vibrating. Wasn’t clean and just a total let down. Moved rooms to a room that was apparently cheaper and it was actually much nicer and newer !!

Posted by JADE on 9 Apr 2023

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Comment from Hotel Management

25 Apr 2023 by Sabin

Jade, Thank you for taking the time to write about your last experience at The Abbey. I am sorry on this occasion you have encountered some shortfalls with the room. Please rest assured I have passed your comments to our Head Housekeeper.

4 out of 5

Posted by Simon on 3 Jun 2022

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2 out of 5

This hotel is nowhere near 4 star. Meant to have been deep cleaned ? don’t think it had been cleaned whatsoever. Dated and worn and tatty

Posted by Jeremy, from Huddersfield on 28 Jul 2020

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4 out of 5

Posted by a verified traveller on 30 Jul 2019

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1 out of 5

Stayed for one night had a family lunch which was a not a good experience, food was just edible service was non existent. For a party of 13 we would have expected the food to be replenished and not that the chef serving us would leave halfway through carving the meat leaving us standing there waiting ,lucky for us the duty manager stepped in . I can only say the breakfast next morning was worse. We spent a lot of money at this hotel on food and drink expecting a nice family get together coming up from Devon for the occasion. I can say we will not be returning and would not recommend this hotel.

Posted by a verified traveller on 26 Dec 2018

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3 out of 5

Hotel needs a bit of a spruce up. Seems outdated. Problems checking in - sent me to the wrong room that was already occupied, had to wait around for another room. Bedroom and bathroom were clean and spacious. Breakfast was ok. Generally disappointing for what is classed as a 4*hotel.

Posted by a verified traveller on 21 Aug 2018

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3 out of 5

weekend away

Below what was expected. Creaky floor, shower very difficult to adjust (nearly called for assistance), window lock loose and difficult to close, bathroom fan very noisy (wife could not even reach switch). When we came to check out the receptionist asked for £168. When we said we had pre-paid they checked and found this to be correct. The problem was we paid you £198 !! ! How can the be ?

Posted by definitely none on 4 Sep 2013

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4 out of 5

Stay in the upper floor rooms

Nice place, friendly staff. But had to change my room and there were too many creaky floorboard sounds coming from the room above. The restaurant service was average and the food portions a little meagre.

Posted by bakpaksak on 17 Mar 2012

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About the Abbey Hotel

Location Hither Green Lane, off Dagnell End Road, Redditch, England B98 9BE

Property Features

The Abbey Hotel Golf & Spa offers its guests a full-service spa, a golf course, and an indoor pool. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A business centre and a meeting room are available. A health club, a sauna, and spa services are also featured at the business-friendly The Abbey Hotel Golf & Spa . Free self parking is available. This 4-star Redditch hotel is smoke free.

99 guestrooms or units
3 levels
2 dining venues
Poolside lounge chairs
Charging station for electric cars
Business facilities
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-out
Staff members are multilingual
Storage area for luggage
Front desk safe
Tour and ticket information
Library
Terrace
Garden
Beauty salon
Newspapers in lobby (free)
Lift
No smoking on site
Bar or lounge
Coffee shop
1 conference room

Family Friendly Amenities

Number of indoor pools - 1
Free WiFi
Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Self parking (surcharge)

Transport

Train station: Redditch Station (3.4 km / 2.1 mi)
Parking: Free self parking

Room Amenities

The Abbey Hotel Golf & Spa offers 99 accommodations with coffee/tea makers and a hairdryer. LCD televisions are featured in guestrooms. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries.

In-room dining (24 hours)
LCD television
Coffee maker
Hairdryer
Toiletries (free)
Telephone
Iron and ironing board
Desk
Heating
Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 9:30 AM and at the weekend from 7:30 AM to 10:00 AM.

The Abbey Hotel Golf & Spa has 2 restaurants on site.

24-hour room service is available.

Nearby Activities

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a health club. In addition to an indoor pool, other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Golfing on site
Golf driving range on site

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy.

Manicures and pedicures
Body treatments
Body wraps
Facial treatments
Body scrubs
Aromatherapy treatments
Hot stone massage
Deep tissue massage
Swedish massage
Sauna in spa
Hot tub in spa
Massages

Hotel Policies

Check-in

Check-in time starts at 3 PM
Check-in time ends at midnight
Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

Check-out by 11 AM

Payment types

Children and extra beds

Children are welcome.

Pet Policy

Pets: GBP 20.00 per pet, per stay
Only dogs are allowed
Maximum 1 pets
Food and water bowls are available
Certain rooms only
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted.

Service animals are allowed
Service animals are exempt from fees/restrictions
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Pets allowed in specific rooms only
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Debit cards not accepted
Gloves are available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Staffed front desk
Social distancing measures are in place
Contactless check-in is available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are not available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately GBP 14.95 for adults and from GBP 14.95 for children
Pet fee: GBP 20.00 per pet, per stay
Service animals are exempt from fees
Late check-out fee: GBP 10.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

Abbey Hotel Redditch
Abbey Redditch
Abbey Hotel
Abbey Hotel
The Abbey Golf & Spa Redditch
The Abbey Hotel Golf & Spa Hotel
The Abbey Hotel Golf & Spa Redditch
The Abbey Hotel Golf & Spa Hotel Redditch

You should know

Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.